TechRadar Reviews

Alienware 16X Aurora: Two minute review

Compared to the Area-51 line of gaming laptops from Alienware, the 16X Aurora is more about simple on-the-go power than benchmark-breaking performance. Starting at $899 (£1,449, AU $2,549), the Alienware 16X Aurora serves as one of the best gaming laptops you can buy under $1K, thanks to its Intel Core 7, Nvidia GeForce RTX 5060, and 16GB DDR5 RAM. It’s enough to play any big AAA title at 1080p with respectable frame rates, do some light creative content curation, and perform general computing tasks.

Despite all of that, it remains just as portable as a MacBook Air or Razer Blade 16 while maintaining solid performance power alongside the cool design Alienware has spent the past several decades being known for.

The look of the 16X Aurora features anodized aluminum on the top and bottom panels beyond the magnesium alloy interior frame, which balances a nice weight of around 5.66 pounds (2.57 kg) with less than an inch in height when closed. A beautiful deep blue colorway and smooth curvatures around the edges remain in line with Alienware’s design philosophy. Adding a nice amount of ports (no SD Card slot, unfortunately) makes this gaming laptop something that both PC gamers and creators can appreciate.

(Image credit: Future)

This is why the mid-tier configuration (which is the model Alienware sent to me for review) of the 16X Aurora provides great 1440p performance and portability that allows the laptop, alongside its pretty chunky power adapter brick, to sit in a standard-sized laptop backpack. What we have is an Intel Core Ultra 9, Nvidia GeForce RTX 5070 laptop GPU, 32GB DDR5 RAM, and 1TB SSD storage.

That’s enough for modern games like Doom: The Dark Ages and Assassin’s Creed: Shadows to be played at nice frame rates and max settings if used in conjunction with Nvidia’s DLSS upscaling technology. Configuration options don’t get higher than a 5070, as the highest $2,699 price point just increases RAM and SSD storage size. At that price, users are better off getting a gaming laptop with less RAM and SSD storage and going for a higher GPU like a 5070 Ti or 5080.

While the speakers may be below average in sound quality, the other highlight of the 16X Aurora is the beautiful 2560 x 1600 display that also manages to pump out a 240Hz refresh rate. This is definitely perfect for competitive gamers who want to play Call of Duty: Warzone and Fortnite with the comforts of playing on a gaming desktop. Beyond that, image quality is awesome as well, even if only SDR is available.

One of the biggest things where the 16X Aurora does disappoint is battery life, which is, on average, around four hours. If that wasn’t a big enough issue, charging is relatively slow as well.

Users who don’t mind having to constantly have their battery charger on them at all times are still going to have much to love about the 16X Aurora. Not only does it travel incredibly well space-wise, but it also has enough performance power to play today’s most popular games at good frame rates.

Alienware 16X Aurora: Price and availability

• How much does it cost? It starts at $899.99 (around £1,449 / AU$2,549)
• When is it available? Now
• Where can you get it? From Dell’s online store or other digital retailers

Interested readers can purchase the Alienware 16X Aurora now through Dell’s online store or other digital retailers, including Amazon. The starting price of $899 (£1,449, AU$2,549) provides some solid 1080p performance through the Intel Core Ultra 7 processor, Nvidia GeForce RTX 5060, 16GB, and 1TB SSD storage, and there are customization options that almost provide parity among the various territories.

The only outlier is the lack of a mid-range review configuration for Australia, requiring 2TB SSD storage when matched with an Intel Core Ultra 9, Nvidia GeForce RTX 5070, and 32GB DDR5 at AU$3,899. In the US and UK, the configuration I reviewed comes with a 1TB SSD for $1,999.99 (£1,799).

At the highest $2,699 (£2,399, AU$3,899) configuration, you still get the Intel Core Ultra 9 and Nvidia GeForce RTX 5070 alongside 64GB DDR5 RAM and 4TB SSD storage. One thing that’s constant across all options is the 16-inch 2560 x 1600 display pumping out a 240Hz refresh rate alongside the 1080p webcam.

(Image credit: Future)

There is value to be had at the lower $899 price point. This places it in direct competition with budget gaming laptops like the Acer Nitro V 15, shaving less than half an inch off the display real estate but providing some outstanding battery life with comparable performance power.

Going into the mid-to-high range options is where the higher prices kick in. However, when you begin looking to spend that kind of money, there are other interesting options. At the highest range of premium laptops, the Razer Blade 16 is what we consider the best overall gaming laptop. Not only does it have the portability and gorgeous display, but can be pushed to 4K-level performance, and also offers better speakers.

• Value: 2.5 / 5

Alienware 16X Aurora: Specs

The Alienware 16X Aurora is available in several configurations, some of which you can find below:

Alienware 16X Aurora (Review)

Alienware 16X Aurora (Cheapest)

Alienware 16X Aurora (Highest)

Price:

$1,999.99

$899.99

$2,699.99

CPU:

Intel Core Ultra 9 275HX

Intel Core 7 Processor

Intel Core Ultra 9 275HX

Graphics:

Nvidia GeForce RTX 5070

Nvidia GeForce RTX 5060

Nvidia GeForce RTX 5070

RAM:

32GB DDR5

16GB DDR5

64GB DDR5

Screen:

16-inch 2560 x 1600 display with 240Hz refresh rate

16-inch 2560 x 1600 display with 240Hz refresh rate

16-inch 2560 x 1600 display with 240Hz refresh rate

Storage:

1TB SSD

1TB SSD

4TB SSD

Ports:

2x USB-A 3.2 Gen 1 (5 Gbps) ports, 2x Type-C, 1x HDMI 2.1, 1x universal audio jack (RCA, 3.5 mm), 1x RJ45 Ethernet port, 1X power-adapter port

2x USB-A 3.2 Gen 1 (5 Gbps) ports, 2x Type-C, 1x HDMI 2.1, 1x universal audio jack (RCA, 3.5 mm), 1x RJ45 Ethernet port, 1X power-adapter port

2x USB-A 3.2 Gen 1 (5 Gbps) ports, 2x Type-C, 1x HDMI 2.1, 1x universal audio jack (RCA, 3.5 mm), 1x RJ45 Ethernet port, 1X power-adapter port

Wireless:

MediaTek Wi-Fi 7 MT7925, 2x2, 802.11be, MU-MIMO, Bluetooth wireless card

MediaTek Wi-Fi 7 MT7925, 2x2, 802.11be, MU-MIMO, Bluetooth wireless card

MediaTek Wi-Fi 7 MT7925, 2x2, 802.11be, MU-MIMO, Bluetooth wireless card

Camera:

1080p at 30 fps, FHD RGB-IR HDR camera, Dual-array microphones

1080p at 30 fps, FHD RGB-IR HDR camera, Dual-array microphones

1080p at 30 fps, FHD RGB-IR HDR camera, Dual-array microphones

Weight:

5.66 pounds (2.57 kg)

5.66 pounds (2.57 kg)

5.66 pounds (2.57 kg)

Dimensions:

0.92 in × 10.45 in × 14.05 in (23.40 mm × 265.43 mm × 356.98 mm)

0.92 in × 10.45 in × 14.05 in (23.40 mm × 265.43 mm × 356.98 mm)

0.92 in × 10.45 in × 14.05 in (23.40 mm × 265.43 mm × 356.98 mm)

Alienware 16X Aurora: Design

• Weighs 5.66 pounds and less than an inch thick in height when closed
• Plenty of ports, yet lacks an SD Card slot
• No biometric security or camera shutter

The Alienware 16X Aurora's design is certainly unique, offering stylish vibes that you're not going to get anywhere else when it comes to gaming laptops in its class.

The deep blue (or 'Interstellar Indigo') color really does blend well with the sleek angles, giving the Alienware 16X Aurora' a unique spaceship aesthetic. The Alienware logo is on the top panel, which is made up of anodized aluminum, as is the bottom of the laptop.

Unlike the Area 51, don’t expect elaborate RGB lighting on anything outside of the single-zone keyboard when opened. Thankfully, there are enough configuration options for color and effects through Alienware’s Command Center app. The interior frame is made up of magnesium alloy, which helps in terms of keeping the 16X Aurora lightweight 5.66 pounds (2.57 kg). When closed, the gaming laptop is less than an inch high at 0.92 inches.

(Image credit: Future)

On the left-hand side is an Ethernet jack, single USB-A, 3.5 headset jack and a status-indicating LED. That’s matched on the rear with another USB-A, two USB-Cs, and single HDMI port. As mentioned earlier, the lack of an SD Card slot is disappointing, considering the bigger Area 51 laptop has one.

When open, the 16X Aurora features that lovely 16-inch 2560 x 1600 display with a 1080p web camera at the top. It’s a shame that there aren’t any biometric security features in terms of the camera, and the lack of a fingerprint scanner.

Meanwhile, while using the keyboard and touchpad below the speakers feels nice, it would have been good to see it come with mechanical switches like its bigger Area-51 sibling.

• Design: 4 / 5

Alienware 16X Aurora: Performance

• Can handle resource-heavy AAA games at 1080p and 1440p
• Several performance settings through Alienware Command Center
• Lovely-looking 16-inch 2560 x 1600 display with 240Hz refresh rate

One of the first games that I tested to push 2560x 1600 performance on the Alienware 16X Aurora was Senua’s Saga: Hellblade II. An audio/visual masterpiece, it’s a fantastic way to see what a laptop or desktop can do in terms of image quality and frame rate. The 16X Aurora managed to hit an average of 30fps with max settings and around 50fps thanks to Nvidia’s DLSS upscaling technology.

This was nearly constant with other single-player games as well. I got similar results with Assassin’s Creed Shadows and Black Myth: Wukong on Ultra High settings at around 27fps. Meanwhile, 2025 awards darling Clair Obscure: Expedition 33 worked well on the 16X Aurora, reaching an average of 60fps as well. Finally, Doom: The Dark Ages, provided around 46fps.

(Image credit: Future)

When it came to multiplayer and competitive games, the Alienware 16X Aurora also provided some solid numbers. Marvel Rivals on ultra settings at native resolution provided an average of 44.7fps. Playing a couple hours of Roblox, every game room performed over 200fps as well. Playing Forza Horizon 5 lent an average frame rate between 60 and 110fps. Even fighters like Street Fighter 6 ran well at max settings with 60fps. As mentioned previously, DLSS, alongside other tech like Frame Generation, can help improve frame rate performance depending on the supported game.

Alienware 16X Aurora Benchmarks

Here's how the Alienware 16X Aurora performed in our suite of benchmark tests:

Geekbench 6 (Multi Core): 19,715; (Single Core): 3,028
Crossmark Overall: 2,321; Productivity: 2,183; Creativity: 2,477; Responsiveness: 2,292
3DMark Fire Strike: 31,480; Steel Nomad: 2,987; Time Spy: 13,594
25GB Copy Test: 1,780 MB/s
Cyberpunk 2077 (1080p, Medium): 43fps
Assassin’s Creed Shadows (1080p, Medium): 63 fps; (1080p, Ultra High) 36fps
Black Myth: Wukong (1080p, Medium) 111fps; (1080p, Cinematic) 45fps

Add Alienware Command Center’s ability into the mix, and general 1440p performance is great when placed in Overdrive mode. At this point, the 16X Aurora’s fans whirr into action while making use of the gaming laptop’s Cryo-Chamber cooling system. One thing that’s for certain is that it doesn’t get loud when performing general gaming tasks, but can turn into a jet engine when pushing specs.

The 16X Aurora can handle modern games at native resolution with strong visual fidelity and competitive performance. Most importantly, games look fantastic on the lovely display. Though it lacks HDR capabilities, image quality and color accuracy is great overall. Playing games with exceptional art design like Dispatch and Lumines Arise are a treat with this display. 100% DCI-P3 and ComfortView Plus makes this great for content creators who use Adobe Suite software, including Photoshop and Premiere Pro. On the other hand, the pure gaming performance of this display is above average as well thanks to its 240Hz refresh rates and G-Sync capabilities.

(Image credit: Future)

However, it's too bad that the stereo speakers that come inside the 16X Aurora let the laptop down. These speakers feature Dolby Atmos, but often sound hollow while lacking audio nuance. If the cooling fans are engaged at max, hearing anything is incredibly difficult. Listening to music or gaming isn’t a great experience, but audio during video conferences is fairly standard. In adequate lighting conditions alongside a quiet room, using Zoom and Google Meet sessions isn’t that bad. Just don’t expect any webcam software enhancements or the likes here, though the 1080p webcam works well enough.

Taken as a whole, the 16X Aurora delivers a well-rounded experience in terms of game performance and visual quality. Though the audio doesn’t match everything else, that’s what good gaming headsets are for.

• Performance: 4.5 / 5

Alienware 16X Aurora: Battery life

• Battery life is around four and a half hours
• Charging takes around two hours
• Requires a large power brick adaptor

Gaming laptops aren’t known for their long battery lives, and the Alienware 16X Aurora serves well as an example of this. The six-cell 96Wh Lithium-Ion battery on average lasts just a few hours when the laptop is being used for general computing tasks.

During our Web Surfing (Battery Informant) test, we were only able to get 4 hours and 23 minutes of usage before the laptop ran out of juice. During everyday testing, I was able to get around half of that; meaning users are going to have to carry the large adapter with them at all times.

Don’t expect any quick charging out of the 16X Aurora either, as it’ll take around two hours for this to charge to full. Through the USB-C with DisplayPort, users can also charge a power adapter of adequate power; however, GPU performance will be limited.

• Battery Life: 2.5 / 5

Should you buy the Alienware 16X Aurora?Alienware 16X Aurora? Scorecard

Value

The lower spec $899 configuration puts it at the top of most laptops within that range, but the higher $1,999 price tag for more powerful configurations are expensive purchases.

4/ 5

Design

That classic Alienware styling is always a winner, in addition to its portability in size and weight. Despite some great port variety, the lack of an SD Card slot and biometric security in some form is an issue.

4 / 5

Performance

At 1080p and 1440p resolutions, this gaming laptop can handle the best in visually arousing AAA games and high frame rate competitive titles.

4.5 / 5

Battery Life

Less than four and a half hours of battery life is good enough for a bi-coastal trip. Anyone needing more is going to need that large power brick with them.

2.5 / 5

Total

Though battery life, speakers and price are concerns, the Alienware 16X Aurora provides good portability with its slim and light design, great performance and a lovely 16-inch display.

4 / 5

Buy the Alienware 16X Aurora if...

You want solid 1080p or 1440p performance
Anyone wanting excellent 1440p performance will appreciate the Intel Core Ultra 9, Nvidia GeForce RTX 5070 and 32GB DDR5 for many big AAA titles.

You need a lovely display and high frame rates
The 16-inch 2560 x 1600 display is great for playing games and watching or creating content, while also providing a high 240Hz refresh rate.

You want a portable laptop
Weighing less than six pounds while almost an inch thick when closed makes this a great portable gaming laptop. Add those Alienware-specific design elements alongside a slew of ports, and this is one of the coolest-looking laptops in its class.

Don't buy it if...

You need long battery life
Expect around four hours of battery life for general usage. Attempting to play resource-intensive games means significantly less time between charges.

You want better speaker quality
The Dolby-certified speakers lack high volume levels, and are fairly hollow in audio quality.

You want something affordable
The 1080p lower-end Nvidia RTX 5060 configuration at $899 is a great price but our $1999 review configuration with the 5070 and Intel Core Ultra 9 is definitely pricey.

Also consider

If my Alienware 16X Aurora review has you considering other options, here is another laptop to consider:

Razer Blade 16
Anyone looking for style, portability, and serious power may want to look into the Razer Blade 16 if their pocket is deep enough.

Read our full Razer Blade 16 review

Acer Nitro V 15
If absolute power isn’t your primary concern, and affordability is of the most importance, then the Acer Nitro V 15 is a solid option.

Read our full Acer Nitro V 15 review

How I tested the Alienware 16X Aurora

• Tested the gaming laptop over the span of a week
• General computing tasks include Google Docs and Tidal
• Games played include Clair Obscure: Expedition 33, Forza Horizon 5, Senua’s Saga: Hellblade II, Dispatch, Roblox, Neon Inferno, Lumines Arise and Street Fighter 6

During my week with the Alienware 16X Aurora, I split my time between general computing tasks and gaming. Most of my everyday usage of the gaming laptop started with software like Google Chrome and music streaming service Tidal. Google Chrome allowed me to see how the laptop handled day-to-day tasks, alongside how many tabs could be open at once. Tidal was more of a test of speaker quality through a hi-fi audio music streaming service.

When it came to games, I used Clair Obscure: Expedition 33, Senua’s Saga: Hellblade II, and Forza Horizon 5 to test more resource-intensive games. Lower resource-intensive games were used to push frame rates and display refresh rates, and these included Street Fighter 6 and Roblox. Games that I used to showcase color vividness in the display included Dispatch, Neon Inferno and Lumines Arise.

Read more about how we test

• First reviewed December 2025

Windscribe is a solid all-rounder in the VPN market. It's got plenty of privacy-boosting tools, can keep up with HD streaming, and has a fresh, non-corporate approach to its UI and branding. Ultimately, Windscribe doesn't feature in our top VPN rankings, but it's still worth checking out if you're looking for a lightweight and reliable VPN.

We put Windscribe to the test ourselves during our latest round of reviews, and were impressed with its core tools and unblocking power, but felt that today's best VPNs offer more for a similar price. Keep reading, and we'll dig in.

Servers

Windscribe has servers in 116 locations. It sounds like a lot, and it's certainly a good spread, but other VPNs have more servers in more places. ExpressVPN, for instance, has 188 server locations.

The global distribution of these servers is more impressive. Windscribe's servers cover 70 countries in total, which puts it ahead of other VPNs that don't feature in our overall top 5. PureVPN only covers 66 countries, VyprVPN features in 64, and PrivareVPN in just 62.

The lion's share of these servers is in North America and Europe, which is par for the course. However, we noticed that Windscribe's coverage in Asia is particularly weak, with only 16 locations covered. This means that if you live in Asia, travel there, or otherwise want to spoof your location to somewhere in the continent, you may have to settle for a server outside of the country or city you're targeting.

Features

Windscribe apps are widely available for all popular platforms, too, including Windows, Mac, Android, iOS, and Linux. We're glad to see that feature and UI parity are consistent across all of these apps. Plus, if you want a lightweight option and not a full-blown app, Windscribe's browser extensions are available for Chrome, Firefox, and Edge.

Users have a choice of VPN protocols, too, with WireGuard, OpenVPN, and IKEv2 all on the table. WireGuard employs industry-standard AES-256 encryption, which ensures that your web traffic is kept safe from third-party snoopers and cybercriminals. To further enhance your online security, Windscribe has built-in stealth technology designed to conceal your VPN usage entirely, so you can avoid VPN bans enforced by schools, workplaces, and oppressive governments.

ROBERT is Windscribe's DNS-backed tool to help users block ads, malware, trackers and more (Image credit: Windscribe)

The powerful apps look great and are easy to use for beginners.

In September 2025, Windscribe rolled out a major app revamp, focused on improving the overall usability and adding more customization options. The refresh introduced a new home screen, redesigned settings menu, and the ability to rename server locations. These updates aren't particularly groundbreaking, but they are valuable quality-of-life improvements that highlight the provider's dedication to its userbase.

It's important to note that these apps also include many advanced features including split tunneling (on the desktop as well as mobile devices), MAC address spoofing (a clever way to reduce the chance of being tracked), versatile auto-connect rules, full IPv6 support, and even a command line interface to automate the VPN from scripts.

ROBERT is Windscribe's DNS-based tool for blocking ads, malware, trackers, and various internet content types like gambling, porn, fake news, clickbait, and so on. How effective is it? We'll take a look later.

There's no 24/7 support but Windscribe does have a decent web knowledge base and a helpful support chatbot. You can raise a ticket if you need more advice, and in our experience, replies are detailed and helpful.

New features include Encrypted Client Hello (ECH) that can bypass SNI filtering so others can't try to view or maybe block the domains you're trying to access.

While many VPNs offer no control over DNS at all, Windscribe allows you to define which DNS to use when the VPN is connected or disconnected. The latest addition includes support for DNS-over-HTTPS, and as Windscribe also runs Control D (a very configurable DNS service, with a free plan) we expect to see more related features appear over time.

The Android app has a new ‘Decoy Mode’ which is an interesting privacy feature (Image credit: Windscribe)

In addition to paid plans, Windscribe also offers a very generous free plan (Image credit: Windscribe)Windscribe pricing

Windscribe's free plan offers a generous 10GB of data transfer a month if you register with your email address, and 2GB if you don't. You're limited to 11 countries – North America, across Europe, and Hong Kong – but that's still far better than some (Hotspot Shield and a few others don't give you any choice of locations at all).

Upgrading to a commercial plan gets you unlimited data and access to all 110 locations.

One of our favorite things about Windscribe is the fact that it gives users unlimited simultaneous connections to play with. So, if you have a lot of devices you need to protect, or want to share your account with friends and family, you only need to pick up a single subscription. It's great value for money that you don't see everywhere.

Prices are fair. Monthly billing is only $9 – many VPNs charge $10-$13. Pay for a year upfront and the price falls to an equivalent $5.75. That's not cheap but it's within the range we expect for a premium VPN, and it's still far lower than some. ExpressVPN and Hide.me both ask $8.32 a month on the annual plan, NordVPN charges $8.29 from the second year.

If low prices are top of your priority list, though, there's money to be saved elsewhere. As we write this, Private Internet Access has a three-year plan that's only $2.03 a month for the first term, while Ivacy's five-year offering is only $1 a month. Sure, we don't like long-term contracts either, but look at the totals. Hand over $69 to Windscribe and you get one year of protection. Give Ivacy $60 and you're covered for five.

Windscribe does offer a 'Build a Plan' scheme that cuts costs by allowing you to buy only the locations you need for $1 each. Each location adds 10GB to your free bandwidth allowance, and your plan must have a minimum of two locations.

For example, providing your email address gets you 10GB of data a month. Add the US and UK locations, and you'll get 30GB of data for $2 a month. You can upgrade to unlimited data for another $1, or a total of just $3 a month, and that's billed monthly. No need to sign up for years.

If you only use a VPN for occasional short trips, say, that looks like a great deal. Surfshark's monthly-billed plan is more than four times as expensive at $13, for instance – okay, that's the full service with all the locations, but if you don't need them, who cares?

Another option, ScribeForce, enables signing up a group of users (a business, a family) with the same account. There's a five-user minimum, but you'll pay just $3 each, billed monthly, for access to the full and unrestricted service.

Unusual add-ons include static IP addresses. Adding a US or Canadian residential IP costs $8 a month (data center IPs are $2) and could greatly improve your chances of accessing any blocked sites, and enable connecting to IP-restricted business and other networks. Once you have a static IP, you can also enable port forwarding in the Windscribe web console.

Whatever your preference, Windscribe supports payments via card, PayPal, Bitcoin, and other cryptocurrencies via CoinPayments.net, along with gift cards and assorted other options via Paymentwall.

Windscribe doesn't have the lowest headline prices, then, but it's fairly priced for the features on offer, and there are huge savings to be made if you're covering multiple users.

There is a small catch in Windscribe's money-back guarantee, which only covers you for three days and if you've used less than 10GB of traffic. So, if you think that might be an issue, download and try the free version before you buy to make sure it delivers what you need.

Windscribe protects your privacy with AES-256 encryption and doesn't keep logs (Image credit: Windscribe)Privacy and logging

Windscribe's privacy features include strong AES-256 encryption, SHA512 authentication, a 4096-bit RSA key, and support for perfect forward secrecy (keys aren't re-used, so even if a snooper gets hold of a private key, it will only allow them to view data within one session).

The apps use multiple techniques to reduce the chance of data leaks, including redirecting DNS requests through the tunnel to be handled by the VPN server, and optionally using a firewall to block all internet access if the connection drops.

We checked Windscribe's performance on a Windows 10 system using the websites IPLeak, DNSLeakTest, and DoILeak and found no DNS or other leaks.

Windscribe claims its ROBERT DNS filter can protect your privacy by blocking trackers, but how well does it work? We connected to our nearest server, then tried accessing 156 common trackers, and ROBERT blocked 147. That's one of the best results we've seen. ROBERT did even better at keeping us away from malicious sites, and the ad blocker scored an excellent 93% (most VPN ad blockers managed 40-90%.)

We enabled the Windows app's firewall (similar to a kill switch) and began using various tricks to forcibly close the VPN connection and see what happened.

We found the app didn't display a notification to warn that we'd been disconnected. If it wasn't able to reconnect immediately, that might leave the user with no internet, and no idea why.

This situation probably won't last long, though, as the app tries to reconnect as soon as it spots the problem, and we were typically online again within a few seconds. This may be a small usability issue, but in privacy terms, the client worked perfectly, handling every oddball situation we threw at it and always protecting our traffic.

Windscribe's stance on logging is covered in a clearly written and refreshingly short privacy policy which explains what the company does and doesn't collect.

There's a tiny amount of very minimal long-term logging, but it's limited to the total bandwidth you've used in a month (essential to manage usage on the free plan), and a timestamp of your last activity on the service to allow identifying inactive accounts.

The system collects some connection details – username, VPN server connected to, time of connection, bandwidth used during the session, number of devices connected – but these are held in the VPN server's RAM only, and are lost when the session closes.

Other than that, there is no logging of connections, IPs, timestamps or browsing history. Or as the privacy policy puts it, 'we do not store any logs on who used what IP address, so we cannot tie user activity to any single user.'

Here is some of the data from Windscribe's transparency report (Image credit: Windscribe)

As there is no data on your activities, Windscribe points out that there's nothing to share. This is backed up by a transparency report which covers the numbers of DMCA and Law Enforcement data requests over the year, and in both cases states that: 'Exactly zero requests were complied with due to lack of relevant data.'

This is all good, but we would like to see Windscribe go further. Many VPNs have had their systems publicly audited to check for logging or other privacy issues, and that gives far more reassurance to potential customers than comforting words on a website. We hope that Windscribe (and all other VPN providers for that matter) will soon do the same.

In June 2023, Windscribe's Co-Founder and CEO, Yegor Sak, was hit with a lawsuit in connection with alleged offences committed by an unknown user. Fast forward to April 2025, and the case was dismissed in court due to a lack of evidence, becoming a landmark victory for no-log VPNs as law enforcement bodies increasingly pressure VPNs to keep lawfully accessible records of user records.

In the meantime, it's worth remembering that Windscribe gives you 2GB of data per month, for free, without requiring an email address or any other personal data. If you're just looking to protect email and basic browsing, and can live with the data limit, this automatically gets you more guaranteed anonymity than you'll have with almost everyone else.

Speed testing is an important part of any VPN review (Image credit: Speedtest.net)Performance

We put Windscribe's performance to the test using a 10 GB line and a local UK-based server. We then measured download speeds using benchmarking services including SpeedTest (both the website and command line app), Cloudflare, Measurement Lab, and more. We ran each test using at least two protocols and in both morning and evening sessions.

Windscribe's WireGuard speeds are, in a word, awesome. The VPN clocked in at 840 Mbps - making it one of the fastest providers in our most recent round of testing, beating the likes of PIA and ExpressVPN (using the Lightway protocol).

OpenVPN speeds tend to be a little slower than their WireGuard counterparts, primarily because the protocol isn't as streamlined and efficient. It's made up of more lines of code, too.

So, it wasn't a huge surprise when we saw Windscribe clock in at 368 Mbps using OpenVPN. It's not a chart-topping performance, as ExpressVPN and Surfshark were both faster, but you'll still have no trouble checking out HD streams or enjoying stable torrenting.

We can only measure the speeds for our test locations, of course, and you may see different results. If performance is a top priority for you, using the free version gives you the chance to check local speeds (from the 11 free locations) without as much as handing over your email address.

Alternatively, Windscribe's 'Build A Plan' option could give you a month of unlimited traffic to a couple of locations for only $3, a low-priced way to run all the intensive speed testing you need.

Windscribe was able to unblock Netflix for all but one of the regions we tried (Image credit: Netflix)Netflix and streaming

Plenty of today's biggest and best streaming platforms geo-restrict their content - meaning the shows you love won't be available if you head overseas on vacation or for work. Luckily, VPNs like Windscribe can help you regain access by geo-spoofing your location. All you need to do is connect to a server back home.

However, some platforms are cracking down on VPN usage, blocking IP addresses known to belong to VPN services. It's why only the best VPNs, and the ones that frequently refresh their IP address pool, actually work as streaming VPNs.

To put Windscribe's unblocking powers to the test, we first threw it at a selection of Netflix libraries, including the US, UK, Australia, Canada, and Japan libraries. We're happy to report that it worked like a charm every time.

The good news continued. We had no trouble tuning into Disney+, BBC iPlayer, Channel 5, and Australian services 9Now and 10 Play.

The only hiccup we encountered happened when we attempted to check out Prime Video. The site sniffed out our VPN usage and refused to display any streaming content until we relented and switched Windscribe off. This isn't a deal-breaker in our books, but it is something to keep in mind if a lot of the content you love is exclusive to the platform.

Failing only one of our test sites is a very impressive result. If only a 100% track record will do, though, ExpressVPN, NordVPN, Private Internet Access, ProtonVPN, PureVPN, and Surfshark all unblocked every one of our test services in their last review.

• Save yourself a packet with our exclusive Windscribe offer here

Windscribe fully supports P2P and torrenting (Image credit: BitTorrent)Torrents

VPN providers generally don't boast about their torrent support, and it can be a challenge to figure out what you're allowed to do. TunnelBear was so quiet about its P2P policy that we had to email tech support to ask.

Windscribe is much more open and transparent. Just point your browser at the company's Status page and you'll see its full list of locations, which of them support P2P (most) and which of them don't (India, Lithuania, Russia, and South Africa, at the time of writing).

Your options are just as clear in the Windscribe apps. Locations where torrents aren't allowed are marked with the same crossed-out 'P2P', but select anything else and you can download whatever and whenever you like.

We don't like to take a provider's website promises for granted, even when they're from a VPN we trust, so we tried downloading torrents from three P2P-approved servers. Everything ran smoothly, and our downloads completed with no connection or performance issues at all.

Factor in Windscribe's free plan and various anonymous payment options (cryptocurrencies, gift cards), along with its decent performance levels, and the company makes a great torrenting choice.

Windscribe offers clients for most major platforms (Image credit: Windscribe)Client setup

Tapping the 'Get Started' button on the Windscribe site took us to the Download page. The website detected and highlighted the best choice for our laptop – the Windows client and Chrome extension – but there were also links to downloads for Mac, Android, and iOS, extensions for Firefox and Edge. Plus guides to cover setup on routers, Linux, Kodi, Amazon Fire TV, and other devices.

Still not enough? No problem. Paying customers get tools to build custom configuration files for OpenVPN, WireGuard, and IKEv2. These can be used to manually set up connections with third-party apps, routers, and more.

Installing the Windows app is easy. You're able to create an account just by entering a username and password, which gets you 2GB of data a month. Hand over your email, too, and you get 10GB. Tweet about Windscribe, just once, and you get an excellent 15GB a month forever (not just a one-off.)

To put all that in perspective, TunnelBear's generosity stops with a 2GB monthly data allowance, and Avira Phantom VPN's free package gives you a tiny 500MB.

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Windscribe's Windows app features a smartly designed interface (Image credit: Windscribe)Windows app

Windscribe's Windows app has real visual panache, with rounded corners and classy flag backgrounds (check the screenshot above) to highlight your current location.

It's more cluttered than most, with plenty of text, icons, and buttons crammed into a very small space, but there's also been real thought put into the design and overall it works well. Hover your mouse over an icon, for instance, and a tooltip explains what it's about.

Windscribe's full location list shows you countries to begin with, which can be expanded to view available servers (Image credit: Windscribe)

The app displays your current protocol and port, always helpful, but it's not just a static label. Click it and you can change the protocol and settings to whatever you need. The app even offers to set the protocol as a default for that network. So, if you have to use one protocol to get online at the library and another at the coffee shop, you don't have to change them manually. Once you've connected, allow the app to save your settings for that network, and it'll automatically connect next time.

Tapping Locations displays the full location list. This opens with a list of countries and you can expand any of these to view its available servers. Each server has a latency indicator to help you find the fastest option. You can also mark countries as Favorites, displaying them at the top of the list for zero-scroll reconnections later.

The Windows client has lots of useful expert-level settings (Image credit: Windscribe)

The interface is very configurable. You can order locations by alphabet, latency, or location. You can even display latency as bars or figures, have the interface docked or a free-floating window, display notifications for events or hide them, and the list goes on.

There are many interesting connectivity features, and these are often as tweakable as the UI.

Windscribe gives you plenty of choices when it comes to VPN protocols (Image credit: Windscribe)

Supported protocols include WireGuard, OpenVPN, IKEv2, Stealth, and WStunnel, connection times were speedy at 1-2 seconds, and the app uses helpful notifications to tell you when you're connected, and when you're not.

OpenVPN is securely configured with AES-256-GCM encryption and SHA512 authentication. We couldn't find any issues with Windscribe's WireGuard setup, and it's good to see IKEv2 connections that don't store your credentials and are configured to use maximum-strength encryption so that they're not vulnerable to theft.

Split tunneling allows you to decide which traffic is routed through the VPN, and which bypasses it. Unlike most VPNs, this isn't just for apps, you can set up rules for specific IP addresses and host names, too.

Unusual extras include the ability to set up your device as a Wi-Fi hotspot (if your OS and network adapter supports it), or as a proxy gateway for use by TVs, gaming consoles, or anything else that can work with a proxy server.

One surprising feature is that Windscribe's desktop clients can import custom OpenVPN and WireGuard configuration files from other providers, and then display those servers alongside their own. If you use another VPN but its app is underpowered, you might be able to use Windscribe's instead. You don't need a subscription.

There's a lot to like here, especially for advanced users who like to tweak every aspect of their VPN. If you can find the settings you need, that is. We got lost several times scrolling up and down, clicking various icons, opening drop-down lists, and generally trying to figure out what's what.

If you're happy with the basics, the good news is you won't even see most of the complexities unless you go looking. As long as you can choose a country from a list and click a Connect button, Windscribe's apps will work just fine.

Windscribe's Mac app is an impressive piece of work (Image credit: Windscribe)Mac app

If you're a Mac user then you'll doubtless be very familiar with VPN providers largely ignoring all your needs, saving their best features for Windows and leaving you with the bare minimum. But here's some good news: Windscribe hates that approach just as much as you do, and its Mac app is as close a match to the Windows edition as anyone could expect.

Take the interface, for instance. There are no pointless variations, no 'do it this way on Windows, but that way on Mac' rules to remember. It's the same stylish look, the same icons, the same main menus, and almost the same options, all in the same order.

Mac VPN apps generally don't have as many advanced features as Windows, mostly because Apple's security model doesn't give them as much control over your device. Seems like no-one told Windscribe this, though, because its Mac app has all the key features we saw on Windows: WireGuard support, the firewall (kill switch), custom DNS settings, MAC spoofing, split tunneling, port and protocol options, network allow-listing, proxy support and more.

If your VPN needs are simple, or you're just not interested in the low-level tech, all this power might sound intimidating. No need to worry, though: unless you click the Menu icon and go exploring, you'll never even know these options are there.

Whether you fine-tune every setting or ignore them entirely, the Mac app is generally very easy to use. Tap the On/Off button and you're speedily connected to your nearest server, then tap again to disconnect, and there's a list of other locations if you need them.

The app still looks a little more complex than some of the competition, just because it has more icons, buttons and status information. But, generally, it's a well-designed mix of functionality and ease of use, and a must-see for any Mac user looking for a little extra power.

The mobile apps are good, too (Image credit: Windscribe)Mobile apps

Windscribe's Android app follows a similar design to the Windows version, with the same gorgeous background flags, the big On/Off button, and details on your new IP and preferred protocol.

A list of countries (expandable to city level) makes it easy to find the server you want. You can switch to list Favorites and specialist Streaming locations. There's also a Custom Config list that might enable using other VPN servers with Windscribe's interface and features.

A comprehensive Preferences screen comes absolutely stuffed with features. The Connection panel alone enables choosing between WireGuard, OpenVPN UDP, TCP, IKEv2 or Stealth, and selecting your preferred port, as well as choosing which apps use the VPN, and which don't (split tunneling). It also provides integration with Android's Always-On feature to let you set up a system-wide kill switch, or enable GPS spoofing, define a packet size, allow or block local network traffic, and more.

A Network Whitelisting tool enables automatically connecting to Windscribe whenever untrusted networks are accessed while ignoring others. So, for instance, you can configure the service to automatically connect when you access Wi-Fi on the train, but stay offline when you're at home or work.

Windscribe's iOS app earned bonus points immediately for an unusual privacy plus. The app detects your external IP and network but can blur them, ensuring you won't give away clues to your identity if you share a screenshot.

Although the app can't match the Windows edition for power, it still has wide protocol support, kill switch, and ad, malware, and content blocking. That's already outperforming most iOS apps, but it's Windscribe's more unusual options that really help it stand out from the crowd. Most VPN apps can't access servers from another provider, for instance, or allow you to set a preferred protocol depending on the network you connect to.

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Windscribe even offers browser extensions for most popular web browsers (Image credit: Windscribe)Browser extensions

Windscribe's Chrome, Edge, and Firefox extensions provide a quick and easy way to connect to the VPN from your browser. This has its limitations – they're simple proxies and only protect your browser traffic – but if you only need the VPN for basic browsing tasks, they're your most convenient and straightforward option.

The extensions make an immediate positive impression, courtesy of a stylish interface along the lines of the desktop and mobile apps. The basic operations work much as you'd expect. Autopilot mode enables connecting to the best location with a click, you're able to choose countries or individual cities from a list, and set your most commonly used cities as Favorites.

There are some nifty privacy features with the extensions (Image credit: Windscribe)

Need more? The extension can block WebRTC leaks, fake your GPS location, time zone, and language to match your chosen Windscribe server, keep switching your browser user agent to make you more difficult to track, stop websites begging you to let them show notifications, and even delete first or third-party cookies when you close the tab.

The browser extensions support Windscribe's ad and malware-blocking tool ROBERT, even for free users. Known malicious and phishing sites, bandwidth-sapping ads, trackers, social media widgets, and other nasties can all be exterminated in a click or two.

The sheer volume of options can make the extensions look complicated but Windscribe does a lot to help. A small start-up tutorial explains which buttons do what, and a useful additional introduction is that the many settings each have a sentence or two describing what they're all about.

Put it all together and this is a very capable extension that delivers far more than you'll get with other VPN providers, and even many standalone Chrome privacy extensions. Don't just take our word for it – the excellent 4.7 rating on the Chrome store suggests most users agree.

Windscribe has a knowledgebase but it's rather lacking (Image credit: Windscribe)Support

If you have any technical troubles, Windscribe's support site is a good place to begin looking for answers. Resources start with collections of articles on common topics, including 'getting started' guides, technical troubleshooting, billing questions, and some general FAQs.

These tutorials don't always have the range and depth we'd like, but they more than cover the basics. The Android setup guide doesn't just say ‘go install the app at Google Play', for instance, as we often see with lesser providers. It quickly explains what a VPN is for, gives a link to the Play Store, an alternative direct APK download if you need it, and covers the setup and usage basics, complete with helpful screenshots.

If your problem isn't covered by the website, you can always contact support directly via a ticket system (there's no live chat). In our experience, replies can sometimes take around a day to arrive. When they do, they're friendly, accurate, and complete. We think they're generally well worth the wait.

Windscribe review: Final verdict

Windscribe is a likable VPN, with good-looking and powerful apps, expert-level features, and one of the most generous free VPN plans around. The array of advanced options and settings means this probably isn't the best choice for newcomers or anyone only looking for the VPN basics. If you're unsure about Winscribe, there's an easy and risk-free way to find out for sure. Just install the free version and see how it works for you.

• We've also highlighted the best VPN

The Carbon 2 Combo follows hot on the heels of the Centauri Carbon launched last year, and is aimed as a family friendly multicolour filament machine. While we expected the multicolour filament system for the Carbon, this is still in development and is expected later in the year.

The Centauri Carbon 2 Combo is not only a worthy addition to the original Centauri but also offers a slightly different take on the multifilament design, although it doesn’t stray too far away, offering four-filament printing at an extremely budget-friendly price.

When the Centauri Carbon launched, it stood alone as a machine that was exceptionally cheap for what was on offer, and while the Centauri Carbon 2 Combo is still an engineering machine that comes in at a relatively low price, it now has competition from most of the other main manufacturers, so it doesn’t stand out to the same degree.

That said, the Carbon 2 Combo is a solid machine with its sturdy build, and unusually for a multifilament machine at this price, an almost completely enclosed design, although the filaments are still left exposed on the outside of the machine before being passed through the Elegoo CANVAS system into the single nozzle head inside.

Having tested the original Carbon and been impressed, this new iteration is certainly exciting, even more so when the quality of the machine is revealed as it’s removed from the box.

Elegoo Centauri Carbon 2 Combo: Price and availability

The Elegoo Centauri Carbon 2 Combo is available now and can be purchased directly through the Elegoo US website for $449, and via the Elegoo UK website for £399.

• Value: 5 / 5

Elegoo Centauri Carbon 2: Design

(Image credit: Alastair Jennings)

Once again, the Centauri Carbon 2 Combo is a solid and slightly weighty machine considering its small size, coming in at 19.69 x 18.90 x 29.25 inches and weighing 42.66 lb.

While the machine itself does look and feel quite small, once you've put the Perspex top in place to make it completely enclosed and popped the four reels onto the side of the machine, it does start to add to the size and bulk of the unit. But it’s still far smaller than many of the larger fully enclosed systems that I’ve reviewed in the last year.

Again, the styling is nicely product-designed with the main framework of the machine being made out of metal, which gives it that sturdiness and weight, essential for COREXY. Likewise, the four filament reel holders on the side slot on brackets are secured through bolting onto the body, and again, they hold firm and tight and have an exceptionally high-quality feel.

The one oddity is the box that sits on top of the machine. It's very much like the protective covers that you use on resin printers and simply slots over the top of the feeder tubes from the CANVAS unit that's bolted to the top right of the machine.

(Image credit: Alastair Jennings)

Compared with the advanced multifilament boxes with filament drying, this all seems just a little bit more basic, but then again, this is a cheaper multifilament machine than some others, and when you compare it against the likes of the newly released Anycubic Kobra X, it does feel like a level up.

That, and the fact that alongside the use of metal for the main frame, it features a glass door and otherwise very clean industrial styling with very Elegoo futuristic graphics, that do give it an enthusiast rather than professional look.

One of the major features that stands out is the new integrated CANVAS system, which needs to be installed when the machine arrives. Essentially, there’s a single bracket that screws into the top of the machine, and the CANVAS is then mounted onto the bracket. Once it’s attached and that Perspex top is put in place, it all feels nice and secure, if not as product-designed as the rest of the machine.

When it comes to control, Elegoo has really worked at slicing software, and it's pretty much in line with the rest of the industry when it comes to functionality and ease of use. But what really stands out is the front-mounted touchscreen, which again is nice and large, clear and easy to navigate. And with RFID filament reels, it’s extremely easy to use, recognising the filaments that you’ve installed, so you don’t need to go in and manually program them.

(Image credit: Alastair Jennings)

• Design: 4 / 5

Elegoo Centauri Carbon 2: FeaturesSpecs

(Image credit: Alastair Jennings)

Print Technology: Fused Deposition Modelling (FDM)
Build Area: 256 × 256 × 256 mm
Nozzle Diameter: 0.4 mm (included)
Maximum Nozzle Temperature: 350 °C
Maximum Heated Bed Temperature: 110 °C
Print Speed: Up to 500 mm/s
Dimensions: 398× 404× 490mm
Filament: PLA,PETG,PLA-CF,ABA, ASA,PC,PA,PET
Weight: 17.65 kg
Minimum Layer Resolution: 0.08mm
Maximum Layer Resolution: 0.48mm
Bed: Heated bed
Print Surface: Flexible build plate (removable and bendable)
Software: ElegooSlicer (recommended)
Input File Formats: STL, OBJ, 3MF, STEP
Output File Format: G-code
Connectivity: USB Drive, Wi-Fi
Input Power: AC 100–240V, 50/60Hz
Rated Power: 1100W @ 220V / 350W @ 110V
Ambient Operating Temperature: 5°C to 40°C

One of the big new features of the Centauri Carbon 2 is, of course, the fact that you can now do multicolour 3D printing. It does this by means of the CANVAS system, which is bolted to the side of the machine with four filaments mounted on the side feeding through into a single nozzle printhead. It looks a little bit different from most other multicoloured systems on the market, but functions much the same.

Like the original Centauri Carbon, this machine is once again aimed at beginners, hobbyists and anyone who's looking for a relatively small, multifilament-ready machine that can handle engineering materials but is slightly limited for space, and, of course, budget.

What surprised us about the original Centauri was that its price did not reflect its quality. It was an absolutely superb machine for not a great deal of money, and once again, the quality of the Centauri Carbon 2 is of exceptionally high quality. Even against other relatively budget multifilament machines, it is in a class of quality of its own.

The biggest innovation of this new machine is the new CANVAS system. This is essentially a box that sits on top of the machine and feeds the filaments mounted on the side of the machine into the Tool head inside. In order to make the machine fully enclosed, or at least the print area, that Perspex box sits on top, essentially making it almost airtight, giving a far more controlled printing environment than that of the open-style printers that are much more common at this end of the market.

One of the aspects that I like about this machine is the design of the CANVAS system. From the outset it’s just easy to use and as soon as you place the filament into the feeder tube, it’s grabbed and pulled through the system. It doesn’t involve you having to manually feed filament through. Once it’s in, you know it's inserted properly, and the machine essentially handles the rest of the process for you.

Another feature now becoming more common across all 3D printers is the RFID-based filament detection. If you're using the Elegoo RFID filament reels, you can essentially just tap these onto the machine over the RFID reader, and the filament will be recognised before it's used in the system. This means you can't accidentally use ABS to print with a PLA profile.

As with many other manufacturers, Elegoo has its 3D print community platform, which enables the easy sharing of 3D print models and the Elegoo community. This also means that you can instantly download files from the NexaPrint platform directly to the printer without needing to do your own modelling or download from other systems, which just helps to streamline the process for those just getting into 3D printing.

Once again, the machine uses the CoreXY mechanism, which makes it incredibly fast compared with the old Cartesian-style machines. And whilst it still makes a noise when printing, it is relatively low, which makes it a good option if you are using this in the home or in a small office.

As we saw in the Centauri Carbon and in most 3D printers these days, there is a 5-inch touchscreen with an intuitive interface that makes it easy to navigate both the prints and the printer settings.

When it comes to nozzle temperature, the machine is capable of going up to 350°C. This is enough for most engineering materials and elevates this above most other entry-level machines. The enclosed print environment also helps with more complex materials such as ABS and nylon, which require a more stable printing environment to avoid warping and other print defects.

As we’ve now seen across the board from other 3D print manufacturers, there are all of the new features that come with these CoreXY machines that we’ve come to expect, including fast printing, smart auto-levelling, temperature control and, most importantly, consistency across the prints regardless of the material used.

• Features: 4.5 / 5

Elegoo Centauri Carbon 2: Performance

(Image credit: Alastair Jennings)

I started off with the Centauri Carbon 2 by just running through a series of pre-installed models and was impressed instantly with the quality of model it was capable of producing. Checking out the layer quality of the single filament prints showed just how high-quality a printer this is, which is even more impressive considering the price.

Having run through the single filament prints in a relatively short time, I moved on to the multifilament print. Here, they’ve only included a couple to get started with, one of which is the Elegoo logo on a small badge. Again, this printed in a relatively quick time and, like when used for just a single filament print, the machine started its purging process out of the back, with a small pile of filament building up as each colour was swapped through the CANVAS system to create the print.

While the conditions at the moment are exceptionally cold, around 0°C outside and around 19°C in the workshop, that temperature unfortunately does drop, and the humidity is slightly higher due to the time of year, with the constant rain in the UK. This has meant that, through the test, initially I had the reels mounted on the outside of the machine in the workshop, and some very fine filament hair was appearing on the multicoloured print.

I then moved the machine into the office and replaced the filament, at which point the filament hair disappeared, and the print was clean. This is worth considering, as unlike some of the more expensive multifilament printers that keep the filament in a dry box so it stays in top condition, here, while the machine itself is fully enclosed, the filaments are left exposed on the outside. So, if you are in a workshop or studio where temperatures and humidity can drop and build, this is something to be aware of.

Another point to note is that the filament holders on the side hold card reels well and securely, although with some plastic reels, I had a couple of occasions where the Elegoo PLA reel slipped off the holder. I ended up putting a small rubber sticker onto one of the sides of the holder, which just helped to grip the reel's inner a little more robustly.

As the prints came off the print bed, the printer didn’t fail to impress. The multifilament printing quality is exceptionally good, with clean lines, and when I did a print with white and purple, there was very little contamination between those two filaments, which is an issue that I’m increasingly seeing with some of the cheaper multifilament 3D printers.

When it came to some of the more standard 3D printing traits, the quality of the print was exceptionally good, with the dimensional accuracy being well handled, no doubt helped by that enclosed print environment. While there are some small issues, especially with dimensional accuracy, the overall quality is more than enough for most home and small business users, even if you want to make functional parts.

While standard single and multiple printing is all very well and good, this is the Centauri Carbon 2, so it’s designed to work with engineering materials, not just standard PLA. Taking a look at some common filaments, I was pleased to see the Centauri Carbon 2 was once again able to print with these materials as easily as standard ones, and they seemed to feed through the CANVAS system far more reliably than I’ve found with some of the other multifilament options available. Print quality once again was exceptionally good, and dimensional accuracy really stood out, which is impressive considering the price of this machine.

If you are a small business looking to make functional parts on a budget, then the Centauri Carbon 2 really does live up to expectations.

The one issue here is that, while you can print with these advanced materials, compared with the likes of the H2D and some of the other larger machines, your print area is rather limited, but will still give you good flexibility over what it is that you're printing.

For some more advanced users, this is quite a locked-down system, with very little flexibility, especially through the Elegoo slicer, to really dive deep into the machine settings. It’s good to see that there is live printing and remote monitoring through the software, meaning that for small businesses, this is a really good and affordable option.

(Image credit: Alastair Jennings)

While standard single and multiple printing is all very well and good, this is the Centauri Carbon 2, so it’s designed to work with engineering materials, not just standard PLA. Taking a look at some common filaments, I was pleased to see the Centauri Carbon 2 was once again able to print with these materials as easily as standard ones, and they seemed to feed through the CANVAS system far more reliably than I’ve found with some of the other multifilament options available. Print quality once again was exceptionally good, and dimensional accuracy really stood out, which is impressive considering the price of this machine.

If you are a small business looking to make functional parts on a budget, then the Centauri Carbon 2 really does live up to expectations.

The one issue here is that, while you can print with these advanced materials, compared with the likes of the H2D and some of the other larger machines, your print area is rather limited, but will still give you good flexibility over what it is that you're printing.

For some more advanced users, this is quite a locked-down system, with very little flexibility, especially through the Elegoo slicer, to really dive deep into the machine settings. It’s good to see that there is live printing and remote monitoring through the software, meaning that for small businesses, this is a really good and affordable option.

Elegoo Centauri Carbon 2: Print quality

3D print Test 1

Dimensional accuracy - score of 5

Target 25 = X: 24.93mm / 0.07mm Error | Y: 24.85mm / 0.15mm Error
Target 20 = X: 19.97mm / 0.03mm Error | Y: 20.01mm / 0.01mm Error
Target 15 = X: 14.94mm / 0.06mm Error | Y: 14.95mm / 0.05mm Error
Target 10 = X: 9.96mm / 0.04mm Error | Y: 9.88mm / 0.12mm Error
Target 5 = X: 4.99mm / 0.01mm Error | Y: 5.01mm / 0.01mm Error

X Error Average = 0.042
Y Error Average = 0.068
X&Y Error Average = 0.055

Fine Flow Control - score of 5
Fine Negative Features - score of 5
Overhangs - score of 4
Bridging - score of 5
XY resonance - score of 2.5
Z-axis alignment - score of 2.5

Adding up the totals gives a final score of 29 out of 30.

• Performance: 4.5 / 5

Elegoo Centauri Carbon 2: Final verdict

(Image credit: Alastair Jennings)

Elegoo needed to produce a near-perfect machine with the Centauri Carbon 2, as the original had really surprised the market when it arrived due to its quality and price. While there was some upset when it was announced that there would be no multifilament upgrade for the Centauri Carbon, Elegoo have gone some way to address this with a decent upgrade offer for Centauri owners to the Centauri Carbon 2.

While that still hurts a bit, because you are having to buy an all-new machine, the cost of this new model is only a little more than some other manufacturers charge for the multifilament dry boxes and there is a loyalty program from Elegoo which if you are a Centuri Carbon owner is well worth checking out.

When it comes to print quality, the detail and accuracy of the prints really do stand out, and while there are some imperfections, once again considering the level of this printer, especially when you compare it with printers of the same price from other manufacturers, this is exceptional value. Not only does it stand alongside some of the market leaders, but because it's able to handle engineering materials and has that fully enclosed environment, it is still one of the best-value 3D printers on the market.

Now Elegoo have two phenomenal 3D printers: the Centauri, which really takes the market for single filament engineering printing on a budget, and now the Centauri Carbon 2 offering multifilament printing at the same quality with a similarly sized machine. You have two affordable options for home and business that really don’t fail to impress in almost every way.

Should I buy the Elegoo Centauri Carbon 2?Image 1 of 4

(Image credit: Alastair Jennings)Image 2 of 4

(Image credit: Alastair Jennings)Image 3 of 4

(Image credit: Alastair Jennings)Image 4 of 4

(Image credit: Alastair Jennings)

Value:

Once again, Elegoo has created an exceptional value machine—this time in multifilament printing.

5

Design:

Solid, robust and nicely designed, although the Perspex top does look a little peculiar

4

Features:

For a machine of this price, it’s packed with features and offers far more than the competition.

4.5

Performance:

Decent performance all round—just make sure you keep the filament in excellent condition.

4

Total:

An exceptionally low-cost printer to enable you to print usable multicoloured parts on a budget.

4.5

Buy it if…

You have the Centauri Carbon
If you bought the original and you're not thrilled that the filament upgrade was not available, then the Centauri Carbon 2 is an equally impressive printer with multifilament added.

You're printing engineering materials
It was only a couple of years ago that you'd have to pay well over £1000 for any machine that could print engineering materials. Now, with the Centauri Carbon 2, you have a very affordable option.

Don’t buy it if…

You only print single filaments
While multifilament printing is the direction most are heading, many people still stick to single filament most of the time. If that’s the case, then the Centauri is still a superb option.

You want a modular printer
This is very much an out-of-the-box and use machine. So if you want something more modular, this might not be the best option for you—it’s best used as is.

For more top-performing models, see my guide to the best 3D printers I've tested and reviewed

Grado Signature S750 review: two-minute review

The Grado Signature S750 headphones are the latest addition to the audiophile brand's Signature series alongside the HP 100 SE and the S950s, both of which are considerably more expensive. They feature a newly designed S2 driver and the new Grado B Cushion, which reduces the distance between the driver and your ear canal and which also spreads pressure more evenly across the surface of your ear.

These headphones sound sensational at sensible volumes with well-produced music, and they're particularly great with close-miked vocals and rapping. The sound stage they produce is extraordinary, with superb precision and detail.

Easy entrant for our best wired headphones guide, then? Yes, although there are a few points to note: they are quite bright, and can get harsh with poorly produced or highly compressed music. They may also be a little bass-light for some tastes.

(Image credit: Carrie Marshall / Future)Grado Signature S750 review: price and release date

• Released October 2025
• Priced $1,695 / £1,695 (about AU$3,400)

The Grado S750 headphones were launched in October 2025 and went on sale the following month with a recommended price of $1,695 / £1,695 (about AU$3,400).

This is hardly wallet-friendly territory, is it? At this price, their closest competitors might be the slightly cheaper Shanling HW600 (which might suit those with larger heads). However, this money is far from as expensive as wired over-ear headphones can get – just look to Final, with the $3,499 / £2,999 / AU$5,899 planar magnetic Final D7000…

The new B Cushion brings you very close to the driver for a more immersive experience (Image credit: Carrie Marshall / Future)Grado Signature S750 review: specs

Transducer type

Dynamic

Drivers

50mm dynamic

Operating principle

Open-back

Headphone connection

4pin Mini XLR

Frequency response

6kHz - 46kHz

Nominal impedance

38 ohms

Extras

Source connection 6.3mm; Signature Gold 12-conductor detachable cable, new B Cushion earpads supplied

Grado Signature S750 review: design

• Lighter weight than the HP100 SE
• New Signature Gold braided cable
• Extra padding on the headband

You'd never mistake these headphones for any other manufacturer's: the S750 have the Grado family looks. But these headphones are over 10% lighter than the HP100 SE, although at 460g they're still quite hefty.

As we've come to expect from Grado the S750 come with a 6-foot cable with a 6.35mm single-ended plug, connected to the headphones with twin 4-pin balanced XLR. This cable is a new design called Signature Gold, with a braided design that Grado says is softer, more durable and lighter than before. It's still quite hefty, though, and I was conscious of its weight when I was listening at my desk rather than lounging in an armchair.

The S750 have a very similar headband to their siblings, but the headband is 50% more padded than earlier models and is very comfortable during long listens. The assembly makes use of aluminium alloy gimbals, stainless steel height rods and reinforced aluminium junction blocks, and it has rotation limited to 105 degrees to reduce wear for long-term durability.

• Design score: 5/5

The headband is more padded than previous models, making it perfectly comfortable for long listens (Image credit: Carrie Marshall / Future)Grado Signature S750 review: features

• New 50mm carbon fiber and paper composite driver
• New B cushion to reduce distance from driver to ear
• Easy to drive

The Grado S750 feature a new 50mm S2 driver that uses a carbon fibre and paper composite diaphragm and a lightweight copper-aluminium voice coil. The impedance is 38 ohms and sensitivity is 115 dB, so these are relatively easy headphones to drive. But if you like to listen loud you'll get best results from an amp with reasonable headroom.

In addition to the new driver the other big change here is the new Grado B Cushion, which is designed to shorten the distance between the driver and your ear and which features a smaller interior opening. There are eight slits to improve airflow and open up the sound stage, and the flat surface is designed to distribute pressure more evenly across your ear.

Whether you'll like that very much depends on whether you're a fan of the on-ear fit; as someone who prefers larger ear cups that envelop my ears the B Cushion felt as if it didn't really fit properly. That combined with the 460g weight meant that I couldn't wear the S750s to listen as I worked at my desk: as a varifocals wearer using a tall and wide display I move my head a lot, and the S750s wouldn't stay put. The S750s are compatible with Grado's G, F and L cushions if, like me, you'd prefer a different fit.

• Features score: 4/5

We love Grado's design ethos, which reminds us of steampunk (Image credit: Carrie Marshall / Future)Grado Signature S750 review: sound quality

• Exceptionally wide soundstage
• A little bass-light
• Superb on layered, well-produced music

You know those "I've never heard that before!" moments? The Grados deliver that again and again across a wide range of genres, eras and artists.

Grado describes the sound of the S750s as a "natural musical presentation" and I think that's a good description: there's no attempt to inject false excitement by boosting the low end.

That, and the nature of open-back headphones, means the sound is relatively bass-light – although the low 6Hz frequency floor means you get some nice sub-sonics you can feel, such as fingers hitting an acoustic guitar or damping a bass string. If you're a big fan of pumping EDM or stadium-sized kick drums you might prefer a different set of Grados, though; the bass is clear and well separated but it isn't trying to get a party started.

On tracks such as All Saints' Pure Shores or Christine and The Queens' Tilted, both of which have very strong, deep bass in the verses, the Grados spotlight the vocals and the interesting things going on around them rather than letting the bass overpower them. The spoken section in the latter song is a particular delight, as is the expansive, airy chorus of Kygo and Selena Gomez's It Ain't Me. The high frequencies are bright and airy and the overall spaciousness is well suited to atmospheric, layered widescreen songs such as Radiohead's Burn The Witch, Reckoner and There There, as well as to live and acoustic music.

Open-back headphones are known for their spacious sound, and that's particularly true here: the soundstage that the S750s delivers is wonderfully lifelike with precise positioning, great dynamics and particularly vivid voices on tracks such as Little Simz' Point and Kill, which features intertwined raps, glorious backing vocals and smile-inducing brass that the S750s were absolutely made for. If you're a fan of close-miked singers or rappers, or of breathy woodwinds and bowed cellos, the Grados will give your goosebumps goosebumps.

One of my favourite songs to test headphones with is U2's Vertigo, and it's enormous fun on these headphones: the song's spaced-out mix is even more thrilling on the Grados, with The Edge's crunching guitar and luminous delay sounding like his amp is in the room right next to you.

It's on less bombastic music such as Taylor Swift's Last Great American Dynasty where I really got the grins, though: the Grados do a spectacular job of revealing its subtle musical layers, as they do with the electric piano and atmospherics of The 1975's Somebody Else, the birdsong and burbling synths of Frankie Goes To Hollywood's Welcome to the Pleasuredome and the piano stabs, slap bass and strings of The Blue Nile's majestic Tinseltown in the Rain.

While the S750s are great with well-produced music at sensible volume, if your tastes are more punk rock or you just like to listen really loud you're going to want to roll off some of the high frequencies: their brightness can be harsh, especially at higher volume levels where instruments such as the ride cymbal in the intro to Radiohead's Reckoner become wince-inducing.

• Sound quality score: 5/5

Grado Signature S750 review: value

There's no doubt that these are very expensive headphones: you could buy five pairs of Sennheiser HD 660S2s, nine pairs of Beyerdynamic DT-990 Pros or seventeen pairs of Grado SR80x headphones for the same money.

But they're handmade, beautifully built and considerably cheaper than their Signature range siblings or four-figure planar magnetic rivals such as the Final D7000. They’re made for a very specific and demanding kind of listener who's happy to pay for a premium product. And they do sound sensational.

• Value score: 4/5

Grado Signature S750: Should you buy them?

Attributes

Notes

Rating

Features

Everything's here, but for me, the fit could be better

4 / 5

Sound quality

Expansive, detailed and delicious, albeit occasionally a tad bright

5 / 5

Design

Lighter than you'd imagine and beautifully padded

5 / 5

Value

They're not cheap – but they do sound sensational

4 / 5

Buy them if...

You want to spend less on a Signature
These are the entry-level model in Grado's very premium Signature series, and they're considerably more affordable than their siblings.

You like it close
The positioning and clarity of instruments and voices is exceptional, with close-miked voices so near to your ears they're almost indecent.View Deal

You like it lush
If we were to use one word to describe the sound, it would be "luxurious". View Deal

Don't buy them if...

You're on a budget
Our current pick of the best headphones, the Sennheiser HD-660S2, are a quarter of the price. There are very many high quality open-back headphones that don't cost anywhere near as much as these premium headphones do.View Deal

You want to commute
The relatively hefty weight and on-ear design means these headphones were rather precarious when we moved around. And the sound leakage will make your fellow passengers livid.View Deal

You only listen to Hüsker Dü
These headphones are best suited to well-produced music: think Stevie Wonder, not Steve Albini.View Deal

Grado Signature S750: also consider

Grado Signature S750

Meze Audio 105 Silva

Grado SR80x

Price

$1,695 / £1,695 (about AU$3,400)

$499 / £469 / AU$999

$125 / £130 / AU$179

Type

Open-back on-ears

Open-back over-ears

Open-back on-ears

Drivers

50mm dynamic

50mm dynamic; bio-cellulose, titanium-coated semicrystalline polymer

44mm dynamic

Weight

460g

354g

240g

Impedance

38 ohms

42 ohms

38 ohms

Connectivity

4pin Mini XLR/source connection 6.3mm

Dual 3.5mm TS output

3.5mm headphone jack

Frequency response

6kHz - 46kHz

5Hz - 30kHz

Wired, 3.5mm headphone jack

Extras

Source connection 6.3mm; Signature Gold 12-conductor 6ft detachable cable; new B Cushion ear pads supplied

Carry case, soft pouch for cables, 3.5mm TRS to dual 3.5mm TS cable, 3.5mm TRS to USB-C adapter w/ integrated DAC, 3.5mm TRS to 6.35mm TRS adapter

Very few (no case)

Grado's SR80x are a fraction of the cost of the Signature range, but they're still very special. In our Grado SR80x review, we said that they are the best affordable on-ears we've ever tested.

The Meze Audio 105 Silva are our current pick of the best wired headphones for audiophiles. They have a silky low end and excellent mid-range performance. The soundstage isn't as wide as some rivals but the Silva are very precise and involving.

How I tested the Grado S750

• Tested for 4 weeks
• Used for music listening and audio mixing and mastering
• Tested with digital music library and lossless streaming via an SSL audio interface; with vinyl records via an Onkyo amplifier; and with CDs directly into a Marantz CD6007 CD player

I’ve been a recording musician since the 1990s and I’ve been writing about speakers, headphones and other hi-fi since the 2000s. I wanted to experience the Grados both as listening headphones and as working studio headphones. For that latter task, I used the S750s while mixing and mastering songs in Logic Pro, listening via a 32-bit/192kHz SSL 2 audio interface.

I used the same interface to play lots of recorded music, listening to largely uncompressed recordings as well as streaming. I streamed in Apple Lossless where available.

For vinyl playback I connected the Grados to my Onkyo A-910 stereo amplifier. For CDs I listened to my Marantz CD6007 CD player through the same headphone output, and also directly from the CD player's own output.

• First reviewed: January 2026
• Read more about how we test

Insightly is a cloud-based Customer Relationship Management (CRM) platform that helps businesses manage contacts, sales pipelines, and projects. Founded in 2009, it is well established as one of the best CRM platforms and serves over 1.5 million users in more than 25,000 organizations worldwide. Insightly targets small to mid-sized businesses and emphasizes affordability.

At TechRadar Pro, we don't just look at features; we look at how those features survive a Tuesday morning office rush. To review Insightly, our experts tested the platform's unique post-sale workflow - converting a won deal into a live project to see if data carries over without friction. We spent 30 hours building custom pipelines and interacting with the new Insightly Copilot to see if it actually saves time or just adds another layer of complexity.

Our reviews are 100% independent. We never accept payment for product rankings, allowing us to be honest about Insightly’s premium pricing while highlighting its genuine strengths in project management and its recent design overhaul.

During my review, I found that Insightly provides a strong set of features, including lead and pipeline management, project tracking, and workflow automation. It aims to give a unified view for handling customer interactions, enhancing team collaboration in sales and marketing.

What distinguishes Insightly is its focus on usability. The company asserts that its interface is easy for beginners while still offering essential features for growing businesses. In this review, I will assess how well Insightly fulfills its promises and analyze its strengths and weaknesses as a CRM.

Insightly CRM core capabilities

Insightly's dashboard is super easy to navigate (Image credit: Insightly)

Insightly enables users to create comprehensive contact records, featuring custom fields, tags, and connections between contacts and organizations. Importing existing contacts and organizing them into categories was straightforward.

The platform includes a flexible pipeline system that can be tailored to various sales processes. I set up multiple pipelines for different products or services, each with unique stages. The drag-and-drop feature for moving opportunities between stages offered an intuitive visual representation of deal progress.

Real-time visibility into the sales pipeline allowed me to quickly evaluate the health of my sales funnel. I could filter and sort opportunities by criteria like value, probability, or expected close date. Insightly also provides pre-built reports and the option to create custom ones. The dashboard was particularly beneficial, enabling me to visualize key metrics at a glance.

The mobile app, compatible with iOS and Android, grants access to most core features. During CRM testing, I updated contact details, managed tasks, and captured business cards using my smartphone. However, some advanced features were missing, which might restrict field users who depend on mobile access, such as sales reps who spend a lot of time on the road - something that's more and more common with the rise of hybrid work.

In addition to its CRM capabilities, Insightly serves as a project management tool. This allows for a smooth transition from opportunity to project after a deal closes. The platform offers plugins for popular email clients like Gmail and Outlook, enabling users to sync emails and calendar events. Insightly’s workflow tools automate repetitive tasks, send notifications, and update records based on set triggers. Although creating complex workflows required initial effort, they significantly enhanced efficiency once in place.

Furthermore, late last year, Insightly officially joined the agentic CRM era with the launch of Copilot. Designed to combat the fact that most teams use only a fraction of their CRM's power, this AI assistant introduces four major capabilities: conversational task management, AI-powered data hygiene, insight generation, and intuitive adoption.

Nonetheless, Insightly’s social media integration features need enhancement. While it provides basic social profile linking, it lacks advanced social listening and engagement tools found in some other CRMs. Additionally, the useful workflow automation is only included in higher-priced plans. Although there is a built-in dialer and call routing for phone-based sales teams, these features are only available as paid add-ons.

How easy is Insightly CRM to use?

Insightly has carefully considered how best to present essential sales data to its users (Image credit: Insightly)

Insightly is a standout in the CRM world for its user-friendly design. As soon as I logged in, the clean interface made me feel at ease. The customizable dashboard lets me arrange widgets and data visualizations to prioritize the most important information for my workflow.

Navigating modules is simple thanks to a clear menu structure that helps me quickly locate what I need. The consistent layout across sections lessened the learning curve as I explored features beyond the main dashboard. I especially valued the quick access to recent items and favorites, which made my daily tasks much smoother.

Beyond the customizable dashboard, creating custom fields, pipelines, and workflows is quick and easy. This level of flexibility means Insightly can evolve with my business, which is vital for long-term use.

The onboarding process is well-organized, featuring guided tours and tooltips that introduce key features while I explore the platform. Insightly also has a thorough knowledge base, video tutorials, and webinars covering everything from basic functions to advanced features. I found these resources to be informative, straightforward, and easy to navigate.

Within a few hours, I felt at ease managing contacts, tracking opportunities, and generating basic reports. More complex tasks, like setting up automated workflows or customizing advanced reports, took longer to learn but were still manageable without extensive training.

Also, Insightly underwent a total visual overhaul recently, so it now features an accessible color palette, improved spacing for better readability, and a redesigned "Subscription & Billing" center for more transparent cost management. The new look is designed to make it even easier to gett to grips with.

But while it is generally user-friendly, some users may find certain advanced features less intuitive. For instance, the relationship mapping feature, although powerful, required some trial and error. Setting up complex automation rules also needed a closer look at the documentation. Nonetheless, my overall experience regarding ease of use remained positive.

Insightly CRM integrations

Insightly makes it simple to connect your CRM with all the other business tools you use (Image credit: Insightly)

Insightly features the AppConnect hub for third-party integrations, providing numerous pre-built connectors for popular business tools. Users can link Insightly with finance, ERP, marketing, HR, and other vital applications. Setting up integrations with Slack, Google Apps, and Microsoft Outlook was straightforward.

The platform offers plugins for both Gmail and Outlook, enabling direct syncing of emails and calendar events with the CRM. It also works with sales and marketing automation tools like MailChimp, Gong, Drift, and ZoomInfo. For ecommerce, connections are available with Shopify, Magento, and WooCommerce. These integrations use an intuitive no-code platform, allowing easy setup of custom workflows without technical expertise.

For businesses needing complex integrations, Insightly offers access to its REST API. This open API supports custom integrations with nearly any system, providing flexibility for unique workflows or proprietary software. Advanced use cases become possible, such as connecting Power BI to Insightly via the API for detailed analyses and visualizations of CRM data.

Larger organizations benefit from Insightly's integration with single sign-on (SSO) tools like the identity management solutions OneLogin, AuthO, and Okta Identity Management. This feature enhances security, data protection, and identity management while linking to preferred third-party applications, boosting productivity. This advantage is not fully utilized by many other CRMs.

One area for improvement is social media integration. While the platform allows basic social profile linking, it lacks advanced social listening and engagement features found in some competing CRMs. However, Insightly can connect with an iPaaS vendor like Zapier for more advanced social media integrations.

How good is Insightly's customer support?

When it comes to customer support, Insightly offers a mix of self-service resources and direct assistance channels. But during my evaluation, I found lots of room for improvement in the support system, especially when it comes to the live communication options available to entry-level users. Issues like long wait times, insufficient product knowledge, and inactive community forums further accentuate this problem.

In the absence of 24/7 live support, Insightly’s primary customer service channel is by email. However, its response times can vary, which makes it unreliable during a busy workday. Thankfully, phone support is available between 9 AM - 4 PM PT on weekdays for regular users. On the other hand, the self-service knowledge base covers a wide range of topics, from basic setup instructions to more advanced features and troubleshooting guides. I found the articles to be clear and easy to follow, often accompanied by screenshots or video tutorials.

For users willing to pay extra for premium live support, Insightly offers the Guided Onboarding Program and the Premier Support and Success Plan. While the former costs $1,500 one-time, the latter is priced upwards of $3,000/year. User testimonials reveal the quality of support received to be quite good, but it’s unfortunate to have to pay thousands of additional dollars each year for some features that competitors are offering free of cost, such as integration and developer support.

Insightly CRM pricing and plans

Plan

Plus

Professional

Enterprise

Price

$29/user/month

$49/user/month

$99/user/month

Best for

Small businesses needing basic CRM functionality

Growing companies requiring automation and advanced permissions

Large organizations needing unlimited storage and customization

Features

Custom email templates; Lead management; Basic reporting

Workflow automation; Role-based permissions; Lead assignment rules

Unlimited records; Unlimited storage; Custom objects

Limitations

Limited automation capabilities and storage

Some advanced features only available at higher tiers

Higher cost may be prohibitive for smaller businesses

Insightly CRM's pricing is clear and structured, accommodating different business sizes and requirements. Currently, there are three main pricing tiers: Plus, Professional, and Enterprise, all billed monthly per user. The platform also used to offer one of the best free CRM plans, but this is no longer available.

The Plus plan costs $29 per user per month when billed annually. This plan is suitable for small teams or new businesses using CRM. It includes essential features like lead and pipeline management, custom email templates, and basic reporting. However, it lacks advanced features like workflow automation and lead assignment rules.

The Professional plan costs $49 per user per month, offering more advanced features. This tier includes workflow automation, lead assignment rules, and configurable dashboards. For businesses with complex sales processes or those looking to grow, this plan balances features and cost well.

The Enterprise plan at $99 per user per month when billed annually is Insightly's most comprehensive choice. It offers advanced features like advanced permissions, custom objects, and API access. While it may be too much for smaller organizations, it provides the scalability and customization that larger enterprises or rapidly growing businesses may require.

Insightly offers a 14-day free trial for all plans but does not provide a money-back guarantee. For users needing more than a CRM, Insightly All-in-One combines CRM, Marketing, Service, and AppConnect, with a 30% discount compared to separate purchases. Although I did not find specific discount codes, choosing annual billing results in a slight discount compared to monthly billing.

How to pick

Insightly positions itself as the unified choice for mid-market teams. To decide if it fits your organization, consider if you need a CRM that continues to be useful once a sale is closed. Insightly is for businesses (like agencies, consulting firms, and manufacturers) where the real work starts after the deal is won. If you need your sales team and your delivery team in the same software, Insightly is the market leader. If you only need to track leads and don't care about project delivery, a lighter tool like Pipedrive will be more cost-effective.

Also, consider if you are underutilizing your CRM. Insightly’s recent research shows most teams only use 30% of their CRM features. If you are looking for a platform that uses AI to proactively summarize threads and clean data for you, Insightly is a fantastic choice. If you prefer manual control and a no-AI interface, you might find the UI too cluttered.

Think carefully about the integrations you need, too. If you use Unbounce for landing pages or DocuSign for quotes, Insightly's native integrations make it a plug-and-play powerhouse. However, if you rely on a massive web of niche third-party apps, you may find yourself needing to upgrade to the Professional tier to access the full AppConnect hub.

And, if you're a small or mid-sized organization that feels locked out of the high-end AI features of Salesforce or Microsoft Dynamics, Insightly is a prime candidate. As CEO Steve Oriola noted, Copilot is specifically designed to let mid-market teams "compete like enterprises" by automating the busy work that usually requires a massive operations team. So if bigger players seem out of reach, it might be worth giving Insightly a go.

How we test

Our evaluation of Insightly focuses on continuity and intelligence. Regarding the post-sale transition, we tested the Opportunity-to-Project conversion process. We checked if custom fields, contact roles, and internal notes migrated perfectly into the project management module, or if data silos began to form.

We also carried out a UI click-rate audit. Following a recent design refresh, we measured the number of clicks required to reach key settings and reports, specifically evaluating the new Open-in-New navigation and redesigned tabs.

And, of course, not matter how good the CRM or how good the team using it support is crucial. As such, we tested Insightly's 24/7 email support and the limited phone support windows. We evaluated whether the help center articles have been updated to reflect recent additions.

Insightly CRM review: Summary

From my experience with Insightly, it is a reliable choice for small to medium-sized businesses looking for a user-friendly and feature-rich CRM. The platform offers strong core capabilities, with a quick interface that creates a seamless experience.

Insightly's easy-to-use interface and customization options enhance its attractiveness, making it suitable for both beginners and experienced users. While customer support is adequate, there is room for improvement, especially in response times. Additionally, the lack of advanced social media integrations without using Make or Zapier is a notable drawback.

Overall, Insightly is a capable CRM dedicated to providing a good user experience. It may not match enterprise-level solutions like HubSpot CRM or Salesforce, but it certainly earns a spot as one of the best small business CRM platforms on the market.

Insightly CRM FAQWould Insightly CRM be better for a small business or a larger one?

Insightly is generally best suited for small to mid-sized businesses. While it offers robust features, some users have reported that it may be less ideal for large enterprises with very complex workflows or a need for deep customization.

For instance, larger enterprises often make use of a massive volume of data, and Insightly's plans have specific limits on records, storage, and API calls. While the Enterprise plan offers a higher capacity, it may still not be sufficient for companies with hundreds of thousands or even millions of records. These limitations can hinder growth and require significant data management.

Does Insightly CRM have a mobile app?

Well aware of the hybrid work trend, Insightly does have a mobile app for both iOS and Android. This allows users to access and manage their CRM data on the go. However, some users note that the app may not have offline access.

What are Insightly's security credentials like?

Insightly is SOC 2 Type II certified and offers security features such as data encryption, single sign-on (SSO), two-factor authentication, and role-based permissions. It is also GDPR-compliant.

What is the onboarding like for Insightly CRM?

Insightly offers a structured and comprehensive onboarding process designed to help new users and teams get up and running quickly. The approach is a mix of self-service resources and paid, hands-on guidance, catering to different needs and budgets.

For new users who prefer to learn at their own pace, Insightly provides a wealth of self-service resources. This is typically the first point of contact after signing up for a trial or a new account. Alternatively, businesses that require a more personalized and hands-on approach can opt for Insightly's "Guided Onboarding Plan" in exchange for a one-time fee. This is a collaborative process where you work directly with an Insightly specialist.

Apptivo CRM is a cloud-based customer relationship management platform that aims to provide an all-in-one solution for managing sales, marketing, and customer service.

With a suite of over 65 integrated apps, Apptivo is one of the best CRM platforms on the market and offers a high degree of customization, allowing businesses to tailor the software to their specific needs. It also features very competitive pricing compared to other major CRM providers, with plans starting at just $15/user/month - making it a great CRM for small businesses and startups.

At TechRadar Pro, we specialize in finding the hidden gems in the crowded CRM market. To review Apptivo, our experts performed a rigorous stress test, activating and syncing across its 65+ integrated apps to see if the data remains consistent across the entire ecosystem.

Our reviews are 100% independent. We never accept payment for product rankings, which means our praise for Apptivo’s 24/7 human support and our criticism of its dated interface are based entirely on our hands-on experience. We test the software as a real user would, ensuring that our verdict on its value-for-money is grounded in operational reality.

In this in-depth Apptivo review, I'll take a closer look at the platform's features, ease of use, customer support, and overall value to help you determine if it's the right CRM solution for your business. Let's dive in and see how Apptivo stacks up.

Apptivo core capabilities

(Image credit: Apptivo)

Just like any CRM, Apptivo provides contact and account management tools that allow me to store and organize all my customer data in one centralized location. During my first few minutes with the platform, I found it easy to import my existing contacts via CSV file.

Once contacts are in the system, Apptivo makes it simple to track all interactions and communication history. You can log emails, calls, meetings, and notes for each contact. I like how Apptivo pulls in email conversations automatically when synced with Gmail or Outlook, saving the manual work of logging those touchpoints.

I can also automate lead assignment based on predefined rules, ensuring my sales reps are always working the most promising opportunities. The software offers lead scoring, which helps me prioritize leads based on their likelihood to convert.

A visual sales pipeline provides a clear overview of all my deals, allowing me to quickly identify any bottlenecks or at-risk opportunities. I can drag-and-drop opportunities through each stage. Deal values and probability are clearly displayed. I can also create customized sales stages that align with my unique sales process. Apptivo's forecasting tools use predictive analytics to provide accurate revenue projections, giving me valuable insights to guide my decision-making.

For analytics, Apptivo comes with a wide range of pre-built reports covering sales, marketing, and customer service metrics. I can also easily create custom reports and dashboards to track the KPIs that matter most to my business. For example, I can filter data, change chart types, add custom fields, and save custom views. The ability to schedule reports and have them automatically delivered to my inbox is a nice time-saver.

Beyond the core CRM capabilities, Apptivo offers a suite of integrated business apps that cover everything from project management to billing and invoicing. While I primarily use the CRM features, it's great to know I can easily expand my usage as my business needs evolve. In terms of third-party integrations, Apptivo's app marketplace also offers a variety of third-party integrations to further extend the platform's functionality.

Plus, a nice recent addition is the CRM's dynamic app bundles. To combat menu clutter, Apptivo now offers industry-specific App Bundles. When you sign up, you can select "Real Estate" or "Consulting," and the system will automatically pre-configure the most relevant apps and hide the ones you don't need.

Unlike competitors with limited on-the-go capabilities, Apptivo offers mobile apps for iOS and Android that provide full access to the CRM's features. Whether heading into a client meeting or dabbling in a bit of hybrid work, I always have the most up-to-date customer information at my fingertips. Plus, the mobile app's user interface is intuitive and easy to navigate.

While Apptivo checks the boxes for core CRM functionality, the depth of features in certain areas leaves something to be desired compared to more mature CRM systems such as Salesforce and Hubspot. For example, Apptivo lacks some of the advanced lead scoring and routing options found in enterprise platforms like Salesforce. Additionally, while the reporting and analytics are solid overall, some of the pre-built reports lack flexibility and the custom report builder has a bit of a learning curve. Apptivo also currently does not offer a sales assistant in the form of an AI tool or forecasting, like some of the leading CRM players.

How easy is Apptivo to use?

(Image credit: Apptivo)

Apptivo features a clean and clear — if slightly dated — user interface. It starts you off on your agenda page, which functions similarly to a calendar view of your upcoming tasks and appointments. I like how you can quickly switch between different views to filter for just upcoming or overdue tasks. The left sidebar contains several useful project management links for tasks, emails, notes, follow-ups, and more.

The top navigation menu is where Apptivo organizes the various apps you have installed, grouped by functions like CRM, marketing, financials, etc. It’s highly customizable and modular, but it does mean the top menu can get crowded if you activate a lot of apps.

Diving into the core CRM features, I found adding new records like contacts, accounts and opportunities to be straightforward. The data entry forms are clean and support custom fields. However, this is where the dated nature of the interface starts to show itself. For example, the save button is at the top of the record, requiring lots of scrolling on longer forms.

Apptivo's interface is very customizable, which is a double-edged sword when it comes to ease of use. On one hand, you can tailor the account to your preferences, like reordering the top nav apps, adjusting page layouts, and creating custom fields and views. On the flip side, the initial setup and customization process has a bit of a learning curve. You'll likely need to invest some time upfront to optimize your account.

Luckily, Apptivo provides a variety of onboarding and training resources. There's a comprehensive knowledge base with articles and videos covering the main features. But for a guided walkthrough, Apptivo offers paid training packages and professional services to help with implementation, data migration, and one-on-one training. These services typically cost extra, but can be helpful for those struggling with the interface.

Despite its datedness, Apptivo’s web-based CRM is usually quite responsive, even when dealing with a large database. When tested, the interface scored an impressive 91/100 for desktop speed on Google PageSpeed Insights. The mobile apps for iOS and Android are also well-designed and offer access to most key CRM functions on the go.

It's also worth noting a significant change to the UI. While previously more spreadsheet-focused, Apptivo updated its visual boards recently. You can now perform bulk actions directly from the Kanban view, such as dragging ten deals into a new stage and triggering a single automated email to all of them at once.

Overall, despite a few shortcomings, I've found Apptivo to be a user-friendly CRM overall, especially considering its extensive feature set and customization options. The modular app structure and customizable interface do require an initial time investment to set up and learn. But once configured to your liking, Apptivo is intuitive to navigate and the core CRM features are straightforward to use.

Apptivo integrations

Out of the box, Apptivo provides integrations with a limited number of popular business apps and services. The most notable of these are the Google Workspace and Microsoft 365 integrations, which allow for the smooth syncing of contacts, calendar events, and emails. Apptivo also offers pre-built integrations with a few other business tools like Quickbooks for accounting, Mailchimp for email marketing, and RingCentral for phone systems.

For situations where a pre-built integration isn't available, Apptivo provides an open API that allows for custom integrations with other software. The API documentation is comprehensive and the platform supports industry-standard REST and SOAP protocols. However, building custom integrations does require significant technical expertise, so most businesses will likely need to engage a developer for help.

Compared to some other CRM platforms like Salesforce or HubSpot, Apptivo has a much more limited selection of third-party app integrations available. While the core bases are covered, businesses that rely heavily on niche software may find they need to build custom integrations more often with Apptivo.

I was also a bit disappointed to discover that Apptivo does not yet offer a direct data sync with any major social media platforms. The ability to automatically pull in lead and customer interactions from social channels can be very valuable for sales and service teams. While you can manually import social data or build a custom integration, a pre-built option would be a welcome addition.

That said, for the integrations it does offer, I've found the data syncing to be generally reliable and performant. When configured properly, data flows seamlessly between systems without any noticeable lag or errors. Apptivo also provides detailed logs that allow you to monitor the status of integrations and troubleshoot any issues that arise.

Unlike most other CRMs, however, you can also set up automated workflows that span multiple apps. For example, you can configure a workflow that automatically creates a task in Apptivo when a lead fills out a form on your website, then sends a personalized email follow-up via Mailchimp, and finally alerts the assigned sales rep in Slack. These cross-app workflows can significantly boost productivity and ensure no leads slip through the cracks.

For most small to midsize companies, Apptivo's integration capabilities should be more than sufficient to streamline data flow and processes across their key software tools. However, enterprise customers with strong data centralization needs may want to look elsewhere.

How good is Apptivo's customer support?

(Image credit: Apptivo)

Apptivo provides multiple channels for customer support, including live chat, email, and phone. The live chat is available 24/7 for all paid plans, which is a huge plus for businesses operating across different time zones or outside of regular business hours. For more complex issues or detailed inquiries, Apptivo offers email support. User reviews from around the internet mention fast response times, friendly support agents, and quick resolutions.

Apptivo also offers an extensive self-service knowledge base called "Apptivo Answers" that includes detailed user guides, video tutorials, and FAQs covering all aspects of the platform. I've found this resource to be well-organized and easy to search, with most of the usual questions answered without contacting support. The articles are clear and include helpful screenshots and step-by-step instructions.

For users who prefer a more hands-on approach, Apptivo provides live webinars you can attend on a regular basis. These cover topics ranging from getting started with Apptivo to advanced features and best practices in the CRM. If you’d prefer one-on-one training, Apptivo offers 60-minute paid sessions starting at $125 USD covering different modules and use cases. You can also enlist company professionals to migrate your existing data or implement the entire system for you for an additional fee.

While Apptivo doesn't publicly disclose its average resolution times or customer satisfaction scores, the overwhelmingly positive reviews and ratings from users speak to the effectiveness of its support. On customer review sites like Capterra and G2, many users praise Apptivo's customer service as one of its strongest assets, frequently citing the responsiveness, expertise, and friendliness of the support team.

Apptivo pricing and plans

(Image credit: Apptivo)

Plan

Lite

Premium

Ultimate

Enterprise

Price

$15/user/month

$25/user/month

$40/user/month

Custom pricing

Best for

Small sales teams managing deals and quotes

Fast-growing teams needing an all-in-one CRM

Large teams requiring automation and integrations

Enterprise organizations with complex integration needs

Features

18 apps; 100 custom fields per app; 24/7 support

46 apps; 250 custom fields per app; 3rd party integrations

57 apps; 350 custom fields per app; Advanced automation

65 apps; 500 custom fields per app; Dedicated account manager

Limitations

Lacks some advanced features and integrations.

Higher price than Lite plan but fewer features than Ultimate.

Significantly more expensive than lower tier plans.

Requires custom price quote and implementation.

Apptivo offers four pricing tiers — Lite, Premium, Ultimate, and Enterprise — which allows businesses to choose a plan that aligns with their specific needs and budget. Apptivo does offer a free starter plan, but it's important to note that this plan is very limited in terms of features and functionality. It's really more of an extended trial than a viable long-term solution for most businesses. That said, Apptivo's 30-day free trial for paid plans is on par with the industry standard, with ample time to test the system before committing.

As for the paid plans, the Lite plan starts at just $15 per user per month when billed annually, making it one of the most cost-effective options on the market for a fully functional CRM. Even at the Lite tier, Apptivo includes essential CRM capabilities like contact management, opportunity tracking, and customizable dashboards. As you move up to the higher-priced plans, you gain access to more advanced features and a greater number of integrated apps.

For businesses that need more advanced features, Apptivo's Premium plan at $25 per user per month (billed annually) offers a significant step up in functionality. This tier includes additional apps for project management, invoicing, and email marketing, as well as more advanced customization options and integrations. This is followed by the Unlimited plan at $40 per user per month, which also includes relationship management and inventory tracking. But in my opinion, the Premium plan provides the best balance of features and value for most small to medium-sized businesses using Apptivo.

Compared to other popular CRM platforms, Apptivo's pricing is highly competitive. For example, Salesforce's Sales Cloud starts at $25 per user per month for the Essentials plan but includes fewer features than Apptivo's Premium tier at the same price point. Similarly, Zoho CRM's Standard plan is priced at $20 per user per month, while Apptivo offers more advanced features for just $5 more.

I also appreciate that Apptivo doesn't lock you into a long-term contract, unlike some enterprise-grade CRMs. All plans are available on a month-to-month basis, giving you the flexibility to adjust as your business needs change. But opting for annual billing does provide a significant discount of 20% compared to the monthly rates.

Still, I think Apptivo could improve its pricing by offering more bundled discounts or add-on packages. While the pricing for individual plans is competitive, there are fewer options for bundling multiple apps or features compared to some other CRM providers. However, it does offer custom enterprise pricing for larger organizations with more complex needs.

How to pick

Apptivo is built on a modular philosophy, meaning you only turn on the apps you need. To decide if this approach to business software fits your goals, there are a few factors you should evaluate. First, are you looking for a One-Stop-Shop? If you want your CRM to handle not just sales, but also invoicing, project tracking, and supply chain management without paying for five different software subscriptions, Apptivo is a powerhouse. However, if you already use specialized tools like Xero or Asana and just need a standalone sales tool, you might find Apptivo's broad feature set distracting compared to a focused tool like Pipedrive.

Also, would you prefer human-centric Support or AI self-service? In an era where most CRMs are moving toward AI-only support, Apptivo’s 24/7 live chat with actual human beings is a major differentiator. If your team lacks internal IT resources and needs a safety net to help with custom field setup or workflow logic, Apptivo provides better value than most budget-tier rivals.

And finally, be honest about your team’s UI preferences. Apptivo’s interface is famously functional but retro in its design. If your sales reps are used to the sleek, modern aesthetics of Monday.com or HubSpot, they may find Apptivo’s denser, more traditional layout frustrating. If they value speed and raw data access over eye candy, the interface is highly efficient once learned.

How we test

Our testing methodology for platforms like Apptivo focuses on integration integrity and workflow fluidity. We test the platform’s toggle-on architecture, activating a new app (like Invoicing) and measuring how long it takes for existing CRM data to populate. We also look for data friction - any instances where we are forced to re-enter customer information that should already be in the system.

Regarding support, we conduct unannounced support tests at 2:00 AM PST. We evaluate the response time of the 24/7 live chat and the technical depth of the agent, ensuring they can solve a complex multi-app workflow issue rather than just pointing us to a help article.

And because Apptivo houses so many apps under one roof, we use Google PageSpeed Insights and real-world loading tests to ensure the interface doesn't lag as the database grows. Our testers specifically look for delays in Global Search results across Apptivo's 65+ app ecosystem.

Apptivo review: Final verdict

Apptivo delivers a robust set of core CRM features, including contact management, lead tracking, opportunity management, and sales forecasting. While some advanced features may be lacking compared to enterprise CRMs, Apptivo covers all the essentials for small to midsize businesses.

24/7 live chat, responsive email support, extensive knowledge base, and regular training webinars ensure that users can get help whenever they need it. The support team is knowledgeable, friendly, and consistently goes above and beyond to resolve issues and answer questions. While there are some areas for improvement, such as expanding the third-party app marketplace and simplifying the setup process for non-technical users, Apptivo's overall impression is a promising one.

For small to midsize businesses seeking an affordable, customizable, and user-friendly CRM with excellent support, Apptivo is a strong choice.

Apptivo CRM FAQWhat are Apptivo CRM's core features?

Apptivo is a cloud-based business management platform that offers a suite of over 65 integrated apps. As such it offers a wide range of features - both in the core platform and through these integrations.

The core features include tools for managing contacts, leads, and sales pipelines. It also offers features like email marketing, customer segmentation, lead scoring, and automated lead assignment.

Does Apptivo CRM have a mobile app?

Yes, Apptivo is accessible through all mobile phones, including dedicated apps for iOS and Android.

Aide from the costs, what are the differences between Apptivo's plans?

Apptivo's different pricing tiers vary significantly in terms of the number of available apps, custom fields, workflows, and storage space. Higher-tier plans also offer advanced features like email sequencing, notification builders, and custom applications. Annual billing offers a discount compared to monthly payments.

How do I integrate Apptivo with other tools?

Apptivo offers integrations with a number of third-party business tools like Google Workspace, Microsoft 365, Dropbox, PayPal, and Slack. It also provides an open API for building custom integrations, which may require technical expertise

How secure is the data stored in Apptivo?

Apptivo employs several layers of security to protect user data, including 256-bit encrypted SSL connections for data transfer and encryption of sensitive information stored in the database.

Less Annoying CRM is a straightforward platform designed with simplicity in mind, making it one of the best CRM platforms for small businesses and solo entrepreneurs. It was founded in 2009 by two brothers, who focused on making it as easy to use as possible - or in other words ‘less annoying’ than other platforms on the market.

The platform keeps things simple with a single-tier pricing plan: $15 per user, per month. You get all the features, no surprises or extras to buy. You'll find essentials like contact management, task tracking, and sales pipeline visualization — just the basics without overloading you.

It's not the most advanced CRM out there, but a user-friendly interface and great customer support make up for it. The company clearly prioritizes small businesses, from its product design to its business practices, making it a great fit for those seeking a hassle-free CRM.

At TechRadar Pro, we understand that for many businesses, the best CRM isn't the one with the most features, but the one that actually gets used. Our reviews are 100% independent. We never accept payment for product rankings, which allows us to be brutally honest about Less Annoying CRM’s lack of advanced automation while celebrating its transparent, single-tier pricing. Our verdict is based on one question: Does this tool truly remove the annoyance of data management for the average small business owner?

Less Annoying CRM: Core capabilities

Less Annoying CRM provides a straightforward approach to customer relationship management, emphasizing essential features without adding unnecessary complexity. The contact management interface is user-friendly, making it easy to add custom fields to meet specific business needs.

The platform integrates leads within its pipeline management feature, helping users track them from initial contact to final sale, offering a visual representation of the sales process. During my testing, I found the pipeline view clear and easy to understand. However, the customization options for the pipeline are limited compared to more advanced CRM solutions, which may be a drawback for businesses with complex sales processes. If advanced features are what you need, I recommend checking out our Salesforce CRM review for a complete CRM platform, or our HubSpot CRM review for a free option.

Less Annoying CRM also includes basic sales forecasting and reporting tools. Users can create simple reports on pipeline status and sales performance, but it lacks the advanced analytics and predictive features present in some enterprise CRMs. For small businesses and solopreneurs, this level of reporting might suffice, but those needing deeper data analysis may find it lacking.

Less Annoying CRM's cloud-based platform is accessible from any device with internet access, removing the need for separate mobile apps. I found the mobile interface responsive and easy to navigate, allowing quick updates and access to customer information while on the go. However, there are no downloadable apps for iOS or Android.

I liked how Less Annoying CRM handles task management and calendar integration. It sends daily email digests with upcoming tasks and events, but syncing with Google Calendar and Microsoft Outlook turns the CRM into a central hub for managing customer interactions and personal schedules.

Email integration is another core capability that Less Annoying CRM manages well. Users can BCC a unique email address to automatically log correspondence with contacts in the CRM. This simplifies keeping communication records current without needing manual data entry after each interaction.

While it covers the basics of contact management, lead tracking, and simple reporting, Less Annoying CRM lacks some advanced features of larger CRM systems. For example, it does not have built-in marketing automation tools or extensive third-party integrations.

The platform balances flexibility and simplicity in customization. Users can add custom fields and adjust pipelines to some degree, but the options are not as extensive as those of more complex systems. This level of customization is likely adequate for many small businesses, but those with specific or evolving needs might feel restricted.

For security-conscious users, Less Annoying CRM offers 256-bit encryption following industry best practices. While this provides a solid data protection foundation, businesses in regulated industries should further evaluate whether these security measures meet their compliance requirements.

How easy it Less Annoying CRM to use?

Less Annoying CRM lives up to its name with a user interface focused on simplicity and easy navigation, making a one of the best CRM for small businesses. Upon logging in, I noticed the clean design that presents key information without overwhelming users. The main dashboard gives a quick view of upcoming tasks, recent activities, and pipeline status, allowing easy access to essential data without sifting through multiple menus.

The interface has a logical layout, with clearly labeled tabs for contacts, calendar, tasks, and settings. During my testing, I found most features within a few clicks, showcasing the thoughtful design. The muted yet professional color scheme creates a distraction-free environment for users to concentrate on their work.

Less Annoying CRM 's web-based platform adapts well to different screen sizes and devices, allowing users to access data from desktops, laptops, tablets, or smartphones. However, I noticed that advanced accessibility features like screen reader optimization or high-contrast modes are not present, suggesting room for improvement.

Integrated web forms are also a recent addition. You can now build lead-capture forms directly inside Less Annoying CRM and embed them on your website. Leads are automatically funneled into your CRM, and you can now even use these forms to update existing records, a significant recent improvement.

Customization options in Less Annoying CRM balance flexibility with simplicity. Users can add custom fields to contacts and companies for tailored data collection. Creating custom pipelines is also straightforward, easier than in some complex CRM systems. While this level of customization suits many small businesses, those needing specialized workflows might find options somewhat limited.

Onboarding resources are a strong point for Less Annoying CRM. The platform offers a comprehensive help center with detailed articles and video tutorials on various system aspects. These resources are well-organized and easy to follow. The company provides free phone and email support to all users, including trial users, which is helpful for small businesses without dedicated tech support.

An intuitive design and focused features contribute to a fast learning process. In fact, I was able to navigate core functions of the CRM comfortably within a couple of hours. For most small business users, I estimate full proficiency can be achieved within a few days to a week of regular use, depending on specific needs.

But while the simplicity of Less Annoying CRM is a strength for many, some users may see it as a limitation. Those used to more feature-rich CRM systems might find the streamlined interface lacking advanced functionalities. However, this simplicity is intentional and aligns with the platform’s goal of providing an easy-to-use solution for small businesses.

Less Annoying CRM integrations

Less Annoying CRM offers a small number of integrations, however through Zapier you can unlock many more. (Image credit: Less Annoying CRM )

Less Annoying CRM provides a limited selection of integrations to meet essential business needs, falling short of larger CRM platforms. It offers a few pre-built integrations focusing on key functionalities like email syncing, calendar management, and data import/export. But my evaluation showed that these native integrations cover basic requirements for most SMBs.

But, Less Annoying CRM's integration with Zapier significantly enhances possibilities, allowing users to link it with thousands of other applications. I found creating Zaps to be easy, enabling automated workflows with tools I frequently use.

For advanced users and developers, Less Annoying CRM offers an API for custom integration and data synchronization with third-party applications. API documentation is thorough and well-structured, providing detailed explanations and examples for different endpoints. I appreciated the inclusion of OAuth 2.0 support, which improves security for API integrations.

In terms of reliability and performance, Less Annoying CRM shows a commitment to high data management standards. During my testing, I found data synchronization to be consistent and timely, with no noticeable delays or discrepancies. The company also utilizes "Uptime Robot" to monitor their site and quickly resolve downtime issues.

Less Annoying CRM’s integration options are adequate for many small businesses, but those seeking a broader range of pre-built connectors might find the selection limited. Ironically, the focus may lead some users to rely more on Zapier or custom API integrations to connect with their complete suite of business tools, increasing complexity.

While the help center provides basic information, I also found myself wanting more detailed guides and best practices for setting up and maintaining connections with other software. Some additional information could be particularly useful for users new to integrating various business applications.

Less Annoying CRM AI functionality

Unsurprisingly for a platform that values simplicity, Less Annoying CRM does not have native, built-in AI capabilities. Its core philosophy is to provide a simple, straightforward, and affordable CRM solution without the complex features found in enterprise-level software. This focus on simplicity means it deliberately omits advanced functionalities like AI-powered lead scoring, sales forecasting, or contact enrichment.

Even so, Less Annoying CRM can't completely avoid AI tidal wave. It can be integrated with third-party AI services and automation platforms to add some of these functionalities. The primary way to achieve this is by using platforms like Zapier. Although Less Annoying CRM largely avoids bloat, it has introduced several high-impact updates in the last few months to keep pace with modern business needs, including the addition of fully automatic email logging with the major providers.

How good is Less Annoying CRM customer support?

Less Annoying CRM is known for its strong customer support. The company provides two main support channels: email and phone, available from 9 am to 4:30 pm US Central Time, Monday to Friday. While this schedule may not suit all time zones or after-hours needs, it covers standard business hours for many small business clients.

I personally found email support to be prompt and helpful. Phone support offers immediate help for urgent matters. However, Less Annoying CRM currently does not provide live chat support, which could be a drawback for those who prefer instant messaging for quick questions.

Self-service resources include a help center, which is thorough and well-organized, with numerous articles and guides on various platform features. During my search, I found the search function effective, quickly guiding me to information. There are also video tutorials, which are especially beneficial for visual learners or those who like step-by-step instructions.

I liked that customer support is entirely free, even for trial users. Less Annoying CRM's commitment to accessible assistance aligns well with the company's goal of being user-friendly. It's a refreshing change in an industry where premium support usually incurs extra costs.

While it does not publicly share specific response and resolution times, user testimonials suggest that email responses are generally quick, often within a few hours. Resolution times may vary based on issue complexity, but the support team appears focused on providing timely solutions.

A key limitation is that customer support is currently available only in English during CST working hours. This could be a significant issue for users from different locations and cultures. As the company grows, addressing this gap would be a big help when expanding to international markets.

Less Annoying CRM plans and pricing

Less Annoying CRM offers one price, making a picking a plan incredibly simple. (Image credit: Less Annoying CRM )

Plan

All inclusive

Price

$15/user/month

Best for

Small businesses and solopreneurs seeking a simple and affordable CRM solution

Key features

Unlimited contacts and companies; Custom fields and pipelines; Integrated calendar and tasks

Limitations

Limited to 10 users; larger teams need to contact for enterprise pricing.

Less Annoying CRM truly lives up to its name by providing a simple and user-friendly solution designed for small businesses. I found its simplicity to be its strongest asset, offering essential features without the complications of larger systems.

The platform features an easy-to-navigate interface, clear pricing, and responsive customer support, making it appealing for businesses wanting a straightforward approach to customer relationship management. While it may not include some advanced functions typical of enterprise CRMs, Less Annoying CRM delivers core features in an easy-to-understand way.

I think Less Annoying CRM is ideal for small businesses, startups, and individual entrepreneurs who value ease of use and cost over extensive customization and detailed analytics. Its clear approach to contact management, pipeline tracking, and task organization allows users to quickly adopt a CRM system without a difficult learning curve or hefty financial commitment.

How to pick

Today, when most CRMs are becoming complex AI hubs, Less Annoying CRM is a deliberate minimalist. To decide if it fits your workflow, ask yourself if that's the right trade-off for you. Do you find yourself ignoring 90% of the buttons in tools like HubSpot or Salesforce? If you just want a digital Rolodex with a simple calendar and lead tracker, Less Annoying CRM is the right choice. If you require complex if-then logic or high-level sales forecasting, you will likely find it too restrictive within six months.

Another major reason to pick Less Annoying CRM is its CRM Coaches. Every user gets a real human to help with setup at no extra cost. If you value personal service over agentic AI features, this platform wins. And scalability should also be a factor. Less Annoying CRM is designed for teams of 1 to 50 people. If your goal is to grow into a multi-national enterprise with complex departmental silos, you should pick a more scalable platform like Zoho. If your goal is to remain a lean, efficient small business, Less Annoying CRM's stable, single-tier $15/user price point is one of the most predictable budget option on the market.

How we test

At TechRadar, our testing methodology focuses on speed, accessibility, and reliability. We start our assessment from the first engagement with the platform, measuring how long it takes from the moment of sign-up to having a fully functional, customized pipeline. For Less Annoying CRM, we specifically tested the claim that "anyone can learn it in minutes" by tasking a non-technical tester with setting up three custom fields and a five-stage pipeline.

We also tested the essential integrations - specifically Google Calendar and Outlook - to see if the sync is truly bi-directional and real-time. We also evaluated the BCC email logging feature to ensure no communications are lost between the CRM and your inbox. And while it is disappointing that Less Annoying CRM doesn't have a dedicated app store download, we still tested the mobile web interface on multiple devices (iOS/Android).

Less Annoying CRM: Verdict Less Annoying CRM FAQHow much does Less Annoying CRM cost and is there a free trial?

Staying true to its name, the pricing of this CRM is straightforward and "less annoying." Eschewing the complexity of the pricing plans offered by other CRMs, here there is a flat rate of $15 per user per month, with no additional fees, tiers, or contracts. There is also a 30-day free trial with full access to all features. You don't need to provide payment information until the trial is over.

What are its core features of Less Annoying CRM?

Less Annoying CRM provides many of the essential CRM functionalities small businesses require. For instance, the platform comes with contact and company management so users can store and organize all their contact information, notes, files, and interactions in one place. It's also possible to create and manage customized workflows to track leads, sales processes, and projects.

It also becomes easier to manage communications. Users can schedule and track events and tasks, with the ability to share calendars with their team. Email logging is also straightforward, with individuals able to automatically log emails from their connected email accounts, such as Gmail or Outlook, to their contact records.

Does Less Annoying CRM have a mobile app

No, Less Annoying CRM does not have a native mobile app - which is a little disappointing. Many of the other CRM platforms we've reviewed do have one. However, the web application is designed to be mobile-friendly and can be accessed from any device with a web browser. Excitingly, however, a dedicated mobile app is currently in beta, promising a faster, more native experience for reps in the field soon.

What features would many users complain are missing?

While it excels at simplicity, Less Annoying CRM is not a full-featured enterprise solution. As such, it may not be suitable for larger companies that require advanced functionalities, such as complex sales analytics or forecasting, extensive workflow automations, or role-based permissions beyond basic levels. It's a balance between simplicity and complexity. Less Annoying leans heavily towards the former, which will be fine for some businesses but insufficient for others.

As a customer relationship management tool, SugarCRM has history on its side. Since SugarCRM launched in 2004 as an open-source customer relationship management platform, it has since evolved into a full-fledged commercial suite, with tools for sales, marketing, and customer service. But what really sets it apart is the amount of flexibility it offers, making it one of the best CRM platforms on the market.

Sugar CRM features powerful AI tools, like predictive analytics, which provide valuable insights into customer behavior and sales forecasting. Combined with its user-friendly interface, this makes SugarCRM an attractive option for businesses that prize accessibility and automation.

Regular updates, including SugarCRM's Precision Selling overhaul, show the company's commitment to innovation, but the learning curve can be steep for new users. The platform also features an unconventional and unstructured pricing system, which can prove intimidating to small businesses.

At TechRadar Pro, our business software experts look past the legacy label to find the operational truth. To review SugarCRM, we conducted a 40-hour deep dive into the Sugar Sell and Sugar Market ecosystems. We didn't just test the basic lead-tracking features; we spent time building custom Dashlets, testing the SugarPredict AI with complex B2B datasets, and evaluating the platform’s new Focus Drawers to see if they truly reduce the tab fatigue common in older CRM systems.

Our reviews are 100% independent. We never accept payment for product rankings, ensuring that our verdict on SugarCRM’s high cost-of-entry and its powerful, "time-aware" data engine is based strictly on how it serves the needs of a scaling enterprise in 2026.

SugarCRM core capabilities

SugarCRM is feature rich and integrates AI into some of its most important tools (Image credit: SugarCRM)

SugarCRM's centralized database allows users to access and update contact details, interaction history, and account-specific data, enabling a complete view of customer relationships. It lets users track and nurture leads through various stages of the sales funnel, with customizable lead scoring. You also have tools for tracking deal progress, assigning probabilities, and forecasting potential revenue.

A sales pipeline offers visual representations of the sales process, allowing sales managers to quickly assess the health of their sales funnel and identify bottlenecks. I liked how the drag-and-drop functionality was implemented, making it easy to update deal status.

For forecasting, SugarCRM uses historical data and current information to help reps fulfill their quotas. I found the AI-powered forecasting tools to be flexible, allowing users to create projections based on various criteria such as product lines, territories, or individual sales reps. This is a valuable feature for businesses looking to make more data-driven decisions.

The system offers a wide range of pre-built reports and dashboards, covering key metrics across sales, marketing, and customer service. I also had the ability to create custom reports and visualizations without extensive technical knowledge. This has got even more detailed with the CRM's recent Sankey diagrams, which allow you to see exactly where deals are dropping off and which marketing channels are providing the most fluid path to a sale. Additional analytics tools also provide extra insights into customer behavior, sales performance, and overall business health.

SugarCRM offers a mobile app for both iOS and Android devices, allowing users to access and update data on the go. I found the mobile interface to be intuitive and responsive, offering most of the core functionalities available in the desktop version.

SugarCRM also excels in its marketing automation capabilities. The platform offers tools for creating and managing marketing campaigns, tracking their performance, and nurturing leads through automated workflows. I was particularly impressed by the email marketing features, which allow for personalized, targeted communications based on customer data and behavior. With SugarPredict 2.0, the CRM moves beyond simple scoring and can now autonomously enrich contact records. For instance, if you enter a name and a company, SugarCRM's AI now searches social and public data to populate the profile and apply tags based on their current buyer intent signals.

Apart from sales, the system supports customer-facing teams by including case management tools, allowing support teams to track and resolve customer issues efficiently. There's even a knowledge base feature, enabling businesses to create and maintain a repository of helpful information for both customers and internal teams.

For collaboration, activity streams provide real-time updates on customer interactions and internal communications, ensuring that all team members are on the same page. I imagine this would be particularly useful for fostering cross-functional collaboration and maintaining a consistent customer experience across touchpoints.

SugarCRM offers extensive options for tailoring the CRM to specific business needs, from custom fields and modules to workflow automation. Additionally, SugarCRM's open API architecture allows for seamless integration with a wide range of third-party applications, enhancing its adaptability to different business ecosystems.

How easy is SugarCRM to use?

SugarCRM provides a rich set of features, but new users must navigate a learning curve. The UI is functional yet feels outdated compared to modern CRM systems. The layout is logical, featuring a left-side navigation bar for quick access to modules like Accounts, Contacts, and Opportunities. However, the numerous options can be overwhelming for new users.

You can adjust the interface to meet your needs, rearranging fields, creating custom modules, and designing dashboards. While the flexibility is useful, it also makes the initial setup more time-consuming. Without careful planning, the system can become cluttered. A small but powerful recent UI addition to the platform is the "Last Interaction" field. Now, across all modules, a new column shows the exact date and context of your last engagement (email, call, or meeting) at a glance, allowing for instant prioritization of neglected leads.

Accessibility features exist but could be improved. The platform includes keyboard shortcuts, which assist users with mobility issues. However, screen reader compatibility and color contrast options need enhancement for users with visual impairments. Text resizing and color adjustments are available but lack the smoothness seen in some modern applications.

SugarCRM offers a mobile app for iOS and Android, enabling users to access and update CRM data on the go. However, the mobile interface lacks some depth and customization found in the desktop version, limiting users who depend on mobile access.

SugarCRM offers a wealth of resources to help you get the most from your CRM (Image credit: SugarCRM)

The company provides various learning options, including documentation, video tutorials, webinars, and instructor-led sessions. SugarCRM University offers structured learning paths for different roles and skill levels. Despite these resources, the system's complexity means new users may need weeks to become fully proficient, especially if customizing the platform for their organization.

The global search function is powerful, allowing me to find information quickly across modules. However, search results can be overwhelming due to the volume of data. Advanced filtering options help, but mastering them adds to the learning curve.

SugarCRM's reporting and analytics tools are robust but can be complicated for beginners. Creating custom reports and dashboards requires a solid understanding of the system's data structure. While pre-built reports exist, tailoring them often needs extra training or support. I also liked the system's workflow automation capabilities. But setting up workflows can be complex and may need extra effort.

Overall, SugarCRM's ease of use varies. Organizations willing to invest time in setup, customization, and training can find it powerful and flexible. However, those seeking a simple, out-of-the-box solution may face challenges due to the platform's complexity. New users should prepare for a steeper learning curve compared to simpler CRM solutions.

SugarCRM integrations

Integrations help you expand your CRMs ability to support your business (Image credit: SugarCRM)

SugarCRM excels in integration, connecting easily with other business tools. It offers many pre-built links, ideal for quick setups. These include Google Workspace, Microsoft 365, DocuSign, and Slack. This allows users to blend SugarCRM into their workflows with minimal setup.

I appreciate the support for iPaaS vendors like Zapier and Make. It really expands connectivity, especially for custom needs or niche applications. Even non-technical users can create complex workflows, boosting productivity and data consistency.

For advanced needs, SugarCRM offers a REST API. Developers can create custom links and extend functionality. The documentation is thorough, with guides, samples, and references. However, using it requires technical skills and programming knowledge.

SugarCRM handles data syncing well, keeping information consistent across systems. It even offers a choice between real-time or scheduled syncs, which is missing from most CRMs. Still, it's best to monitor the process when exchanging large volumes of data.

The platform simplifies integration management by combining external connectors into a central interface. It offers insights into the status, history, and issues of integrations. Data mapping tools help align fields, reducing errors.

How good is SugarCRM's support?

SugarCRM provides a well-rounded approach to customer support, offering various channels for assistance. Its online support portal acts as the main hub for service interactions. Users can submit and track support cases, access documentation, and connect with the SugarCRM community.

But the support system has a tiered structure with different subscription levels. All customers have access to basic support, while higher-tier subscribers enjoy quicker response times and extra channels.

Email support is available to all customers, with response times varying by issue severity and subscription level. Typically, responses for non-critical issues range from a few hours to one business day. However, for urgent matters, the support team often prioritizes responses, sometimes providing initial feedback within an hour.

SugarCRM's self-service resources are extensive. The knowledge base covers a wide array of topics, from basic functions to advanced customization. The documentation is well-organized and regularly updated, making it useful for troubleshooting or learning about new features. Additionally, SugarCRM offers video tutorials and webinars for visual guidance on various platform aspects.

The community forum is another valuable support resource. Users can connect with peers, share best practices, and sometimes receive help from company staff. While community support can vary, I found the SugarCRM forum to be active and helpful.

Enterprise and Ultimate edition customers can access 24/7 phone support for urgent issues, a major benefit for businesses across different time zones. For those needing even more hands-on assistance, SugarCRM provides professional services and training options, including implementation support, custom development, and online or in-person training sessions.

However, the live chat functionality could definitely stand to improve. During testing, I found that live chat support was often unavailable and wait times were usually much longer than anticipated.

Still, user feedback regarding the platform's support quality is mostly positive, with many customers praising the knowledge and responsiveness of the support team. However, experiences can differ, with some users reporting delays in resolving more complex issues.

SugarCRM pricing and plans

SugarCRM offers several platform variations and plans - this can get a little confusing (Image credit: SugarCRM)

Plan

Sell Essentials

Sell Advanced

Sell Premier

Price

$59/user/month

$85/user/month

$135/user/month

Best for

Small to medium-sized businesses needing basic CRM functionalities

Mid-sized businesses requiring advanced features and customization

Large enterprises with complex CRM needs and high-volume sales

Key features

Basic lead management; Sales automation; Standard reporting

Advanced workflow automation; AI-powered analytics; Customizable dashboards

Guided selling; Advanced forecasting; Enterprise-level support

Limitations

Limited to 3-5 users maximum

Requires minimum of 3 users

Requires minimum of 10 users

SugarCRM has 3 main product lines: Sugar Sell for sales teams, Sugar Serve for customer service, and Sugar Market for marketing automation.

Sugar Sell, the primary CRM, begins at $59 per user monthly with 12-month billing. The base plan, Sugar Sell Essentials, targets small to medium-sized businesses and includes essential functions like contact management, basic workflow automation, and standard reporting.

Sugar Sell also presents advanced tiers: Sugar Sell Advanced at $85 per user monthly and Sugar Sell Premier at $135 per user monthly. These higher tiers add features like advanced workflow automation, improved support, and AI-powered analytics.

Most plans necessitate at least 3 users, while some higher tiers require a minimum of 10. This could limit accessibility for very small businesses or startups with few team members.

SugarCRM provides various add-ons and integrations that enhance functionality but incur extra costs. However, the company does not publicly disclose pricing for these add-ons, complicating cost estimation without contacting their sales team.

SugarCRM offers a free trial for 7 days, allowing potential customers to explore the platform before purchase. However, it lacks a permanent free plan.

Regarding discounts, SugarCRM does not publicly promote standard discount programs. However, my research suggests that enterprise-level customers can often negotiate better rates. Bundling multiple Sugar products, such as combining Sugar Sell with Sugar Serve, might also yield cost savings, although specific details are not readily available.

In comparison to other CRM providers, SugarCRM's pricing falls within the mid-range. It tends to be pricier than basic CRM solutions such as Less Annoying CRM, but it can be more cost-effective than some enterprise-level competitors. Also, a recent study by Nucleus Research suggests that SugarCRM users might reduce their total cost of ownership by up to 32% compared to Salesforce.

How to pick

SugarCRM is no longer a one-size-fits-all tool. It has evolved into a high-performance engine for companies with complex, data-heavy sales cycles. To decide if it fits your business needs, it's important to consider a few factors, including your internal resources and the tools you already employ.

If you have a dedicated CRM administrator or an IT team that loves to tinker, SugarCRM is a dream. Its open-standard architecture allows for deeper customization than HubSpot or Pipedrive. However, if you are a small team looking for a plug-and-play solution, the platform’s steep learning curve and mandatory demo-led onboarding may feel like an unnecessary hurdle.

Also, think carefully whether you need an everything-in-one tool. If your sales team is tired of switching between five different apps to see a customer’s journey, SugarCRM’s recently added Focus Drawers and Sugar Connect (which embeds the CRM directly into Outlook or Gmail) are top-tier. If you are already happy with your existing marketing and service tools, you may find SugarCRM's integrated suites redundant.

How we test

Our testing methodology ensures that every review is grounded in the reality of modern business operations. We measure UI Efficiency by counting the number of clicks and screen refreshes required to complete a standard sales task, such as qualifying a lead and scheduling a follow-up. As such, we specifically tested SugarCRM's Focus Drawers to see if they successfully keep users on a single dashboard.

We also tested SugarCRM's 180+ ERP integrations. We simulated a Sales-to-Finance handoff, pushing a closed deal into a mock ERP system to check for data latency and syncing errors. And we got to grips with SugarCRM's mobile app in real-world scenarios, testing its Geo-Mapping for field sales reps and its ability to log voice notes and meetings while offline.

Finally, no review is complete without examing cost. However, we look beyond the sticker price to calculate the Total Cost of Ownership (TCO) over 24 months, including the cost of required user minimums and the Premier Support tiers often necessary for enterprise features.

SugarCRM review: Final verdict

SugarCRM is a strong and flexible CRM solution that provides a wide range of features for sales, marketing, and customer service. Its best quality is how customizable it is, which allows businesses to create an experience that fits their needs.

That said, some users might find the interface a bit complex, which could be a challenge for smaller organizations with limited technical expertise. While the pricing is competitive for mid-market businesses, it may be a bit high for very small teams or startups.

Overall, SugarCRM seems like a great fit for medium to large enterprises that have the resources to make the most of its features. Businesses, such as manufacturing organizations, with complex sales processes or deep integration needs will find it especially useful.

SugarCRM FAQWhat are some of the key features of SugarCRM?

Many of the core features of SugarCRM are those that users would expect of a leading CRM. These include ome of the most important features of SugarCRM include sales automation to help streamline the sales process by automating repetitive tasks, tracking customer interactions, managing leads, and providing a visual representation of the sales pipeline.

The platform provides tools for managing support tickets, tracking cases, and monitoring service level agreements (SLAs). It also includes a knowledge base and self-service portal for customers.

In terms of customization and flexibility, SugarCRM also stands out. Users can tailor the platform to their specific needs by creating custom fields and modules, modifying layouts, and automating workflows with SugarBPM - the business process management (BPM) feature of the platform. The system also leverages AI to provide predictive analytics, such as lead scoring and sales forecasting, giving businesses valuable insights into customer behavior and sales trends.

Is SugarCRM open-source?

SugarCRM originally began as an open-source solution, which allowed for extensive customization and a strong community. While the company has moved away from a completely open-source model, its heritage still influences its flexibility and API-driven architecture.

How does SugarCRM handle data security and compliance?

SugarCRM prioritizes data security and compliance with features like role-based access controls, end-to-end encryption, and compliance with regulations like GDPR. They also have a bug bounty program to encourage the reporting of security vulnerabilities.

Is there a mobile app for SugarCRM?

Yes, SugarCRM offers a mobile app that allows users to access their CRM data and perform key tasks from their mobile devices. The app is available for download on both the Apple App Store and the Google Play Store. Key features of the SugarCRM mobile app include remote and offline access, GPS and location mapping, real-time updates, and customizable dashboards.

Keap, formerly known as Infusionsoft, positions itself amongst the best CRM platforms on the market. The platform offers sales enablement and marketing automation for small businesses. With a focus on simplifying the growth process, Keap aims to provide entrepreneurs with the tools they need to capture more leads, manage customer relationships, automate follow-ups, and get paid faster.

What sets Keap apart is its commitment to combining essential business functions into one user-friendly interface. From contact management and appointment scheduling to email marketing campaigns and invoicing, Keap strives to eliminate the need for multiple software solutions by offering a comprehensive suite of features tailored to the needs of small business owners.

At TechRadar Pro, we recognize that for a small business owner, a CRM is more than a database - it is the beating heart of your operations. Our testing of Keap goes beyond surface-level feature checks. We spent days building complex "When-Then" automation sequences, testing the integrated payment processing with live transactions, and evaluating the platform’s recent developments.

Our reviews are 100% independent. We don't accept payment for product rankings, ensuring that our verdict on Keap’s contact-based pricing and its mandatory onboarding fees is based strictly on its real-world ROI for entrepreneurs. If we recommend a workflow or highlight a support bottleneck, it is because our testers experienced it firsthand.

In this in-depth review, I'll dive into the core features, ease of use, pricing, and overall effectiveness of Keap CRM. By the end, you'll have a clear understanding of whether it’s the right fit for your small business needs.

Keap core capabilities

(Image credit: Keap)

Keap offers everything you’d expect from one of the best small business CRM platforms. It allows users to easily store, organize, and manage customer information in a centralized database. I was impressed by the level of detail that can be captured for each contact, including personal details, communication history, and purchase records.

For managing your contacts, Keap provides tools to efficiently track and nurture leads throughout the sales process. I particularly appreciated the ability to assign lead scores based on predefined criteria, helping sales teams prioritize their efforts on the most promising prospects. Keap's visual sales pipeline management feature offers a clear overview of the sales funnel, allowing users to drag and drop deals between stages and monitor progress towards closing.

The software provides insights into expected revenue based on the current pipeline and historical data. I found the forecasting reports to be intuitive and customizable, enabling sales managers to make data-driven decisions and adjust strategies as needed. The ability to set quotas and track individual and team performance adds an extra layer of accountability and motivation.

Keap's reporting capabilities enable businesses to gain valuable insights into their customer base and make informed decisions to drive growth. I was able to generate detailed reports on various metrics, such as lead conversion rates, sales performance, and customer engagement. The software's dashboard provides a real-time overview of key performance indicators, allowing users to quickly identify trends and take action.

For sales reps in the field, Keap offers a user-friendly and feature-rich mobile app for iOS and Android. It allows sales reps to access customer information, update deals, and log activities on the go. The ability to work offline and sync data when a connection is available ensures that no important information is lost, even in areas with limited connectivity.

Something that really sets Keap apart, however, is its focus on automation. The software offers a wide range of automation features that streamline repetitive tasks and improve efficiency. From lead nurturing campaigns to follow-up reminders and task assignments, Keap's automation capabilities help businesses save time and ensure consistent communication with customers. I was impressed by the ease with which I could set up complex automation sequences using the drag-and-drop workflow builder.

More recently, Keap has doubled down on its reputation as the automation king for small businesses by shifting from simple rules-based triggers to agentic AI. For instance, Keap has introduced AI agents that can now handle the cognitive overhead of lead qualification, doing more than simply drafting text. Similarly, there's been an evolution of Keap's send-time optimization, with the tool now using adaptive messaging strategies. It analyzes a contact's historical engagement across all Keap users to predict the exact minute a specific lead is most likely to open an SMS or email.

On the subject of lead capturing, meanwhile, a major recent update has enabled users to assign Apply Tags directly to individual field options within a public form. This means a lead is automatically segmented the moment they select a specific interest in a dropdown menu, allowing for instant, hyper-personalized automation paths.

Overall, Keap CRM delivers on all the core capabilities needed to effectively manage customer relationships, drive sales, and make data-driven decisions. Plus, its built-in automation capabilities add an extra layer of productivity enhancement for sales reps, allowing them to focus on the tasks that matter.

How easy is Keap CRM to use?

(Image credit: Keap)

Keap maintains a strong focus on usability. Logging into the platform for the first time, I was impressed by the uncluttered layout that allows users to quickly navigate through the various features and tools. I also liked the customizable dashboard, which enables users to personalize their workspace according to their specific needs and preferences.

Onboarding with Keap is a breeze when compared to other CRMs. Each plan includes a dedicated customer success manager who guides new users through the setup process, ensuring that the platform is tailored to their unique business requirements. Additionally, Keap offers a wealth of training resources, including onboarding checklists, video tutorials, webinars, and personalized advice from expert coaches.

Adding even more to its user-friendliness, Keap's drag-and-drop automation builder allows users to create both simple and advanced workflows without requiring any coding knowledge. The availability of customizable templates further simplifies the process of setting up automated lead nurturing campaigns, follow-up sequences, and sales processes.

Speaking about the core CRM, the platform automatically captures and organizes customer interactions, allowing users to access a comprehensive view of each contact's history with just a few clicks. The ability to segment contacts based on various criteria and trigger automated actions for specific groups streamlines communication efforts and ensures that the right messages reach the right audience at the optimal time.

While a custom API with REST hooks is available for developers with advanced knowledge, the pre-built integrations are robust enough to suit most small businesses without custom development. Keap's integration with popular third-party applications, such as Google Workspace, Microsoft 365, Zoom, and Mailchimp, is seamless and requires no coding experience.

Based on my experience, the average time for new users to become proficient with this platform should be relatively short, thanks to the platform's intuitive design and extensive support resources. The combination of a user-friendly interface, customization options, comprehensive onboarding, and accessible automation tools makes this a great option for smaller teams that lack in-house technical expertise.

Keap CRM integrations

Keap focuses on providing a curated selection of integrations that complement its core functionalities and cater to the needs of small businesses. While it does not offer the same number of integrations as Salesforce or HubSpot, the ones that it does offer should fit the requirements of most small businesses.

For example, by connecting Keap with Gmail, Outlook, and social media channels, businesses can automate marketing campaigns and track effectiveness directly within the CRM. Keap also integrates with a variety of other essential business tools, such as Leadpages for landing page creation, Jotform for custom lead capture forms, and BigCommerce for ecommerce functionality.

Keap also integrates with the no-code automation platform Zapier, which allows you to build your own automations with thousands of other third-party applications without any coding requirements. Through Zapier, Keap users can create custom integrations with Slack, Trello, Mailchimp, and more.

While its selection of pre-built integrations may not be as extensive as some other CRMs, Keap’s custom API is open and well-documented, allowing for custom integrations to be developed when needed. Keap also provides documentation and resources to assist users in setting up connected apps, including custom ones built using the API. Dedicated customer success managers are available to offer guidance and support throughout the integration process, ensuring a smooth experience for all customers.

How good is Keap's customer support?

(Image credit: Keap)

Keap offers a decent range of support options, including human agents and self-service resources. Users can reach out to the support team via phone, live chat, and email, depending on their preference and the urgency of their issue. However, your experience with the support agents might vary depending on the channel you choose to contact them.

U.S.-based phone support is available on weekdays from 6 am to 7 pm PST, with local support also offered for subscribers in the UK and Australia. The inclusion of a dedicated success manager with all plans is a notable advantage. Phone support is generally quite good, with reduced wait times, helpful agents, and quick resolutions.

However, Keap offers a 24/7 chat support option that’s arguably the preferred option for users across different time zones. Yet, chat support can be wildly inconsistent when it comes to quality. Wait times can sometimes be up to 30 minutes, while the agents there seem to have very little knowledge of the product.

Keap does provide a range of self-help resources, including a knowledge base, how-to videos, and a community forum where users can seek advice from peers. These resources offer guidance on various topics, such as automating text messages and connecting the CRM with WordPress. But while they are helpful, they may not always suffice for complex account-specific issues.

Customer reviews on third-party sites like Trustpilot paint a worrisome picture of Keap's customer support. Many users report difficulties canceling their accounts, unresponsive support teams, and billing issues that required escalation to legal action. These experiences, while not necessarily representative of the majority, raise serious red flags.

On a more positive note, Keap's onboarding process and Expert Coaching service aim to set users up for success from the start. The one-on-one support, training webinars, and customized sales and marketing plans help businesses optimize their use of the CRM. However, the $499 one-time fee for this service may be a barrier for most SMBs.

Keap CRM pricing and plans

During my review of Keap CRM, I found the pricing model to be unique compared to other CRM platforms. Instead of feature-based plans, Keap's pricing is scalable based on the number of contacts, with plans starting at $249 per month for up to 1,500 contacts. Prices can add up quickly as you gain customers, especially if you’re a consumer-facing business. Moreover, adding more user seats to your Keap plan costs you a flat rate of $32 per month, regardless of the plan.

When comparing Keap's pricing to other CRM platforms, it's evident that Keap is on the higher end of the spectrum compared to players like Salesforce, HubSpot, or Zoho CRM. However, the fact that it includes features like marketing automation and invoice management does make it more bearable.

There are a number of implementation packages starting from $1500 one-time. It's also worth noting that Keap does not offer a free plan, unlike competitors like HubSpot and Zoho CRM. However, the CRM does come with a 14-day free trial, allowing potential users to explore the platform's capabilities before committing to a paid plan. While a longer trial period would be nice, two weeks is still sufficient to gain a solid understanding of the features and user experience.

Keap CRM Comparison Table

Starting Monthly Price (Billed Annually)

Key Features

Keap Pro

Starts at $249/month for 1,500 contacts and 2 users

All core CRM, sales & marketing automation, email marketing, payments, invoicing, appointments, sales pipeline, and a dedicated business phone line.

Keap Max

Starts at $289/month for 2,500 contacts and 3 users

Includes all Keap Pro features, plus advanced reporting and lead scoring.

Keap Max Classic

Custom pricing

Includes all Keap Max features, plus advanced customization options like custom user roles, affiliate management, and a shopping cart.

Export to Sheets

Keap is a solid choice for small businesses seeking an all-in-one CRM, with the added advantage of marketing automation and financial management features. Its core capabilities, such as contact management, lead nurturing, and sales pipeline visualization — are well-designed to the needs of most small businesses.

However, the inconsistent customer support experience is a notable drawback, potentially impacting user satisfaction and efficiency. The pricing structure is yet another deterrent, especially when you factor in the additional costs for initial onboarding and more seats.

On the whole, Keap offers valuable features and automation capabilities that can significantly benefit small businesses, but there's still room for improvement. Go for this platform if you need features beyond what a typical CRM offers at a low cost, but not if customer management is your only requirement.

How to pick

Choosing Keap is a strategic decision to consolidate your Frankenstack (a collection of separate apps for email, invoicing, and CRM) into a single engine. To decide if it fits your business model, there are a few factors to consider.

The first is your automation maturity. If you find yourself manually sending the same follow-up emails or invoices every week, Keap’s Advanced Automation builder is industry-leading. However, if you only need a simple place to store phone numbers and notes, the $249/month starting price is likely overkill compared to a lighter tool like Pipedrive.

Moreover, when evaluating Keap, don't compare its price to any old CRM. Compare it to the combined cost of a CRM (like HubSpot), an email marketing tool (like Mailchimp), and a payment processor (like Quickbooks). If you are currently paying for three separate subscriptions, Keap’s unified suite will likely save you money and reduce data silos.

Finally, remember to evaluate lead volume versus quality. Because Keap’s pricing is based on the number of contacts, it is ideal for high-ticket service providers (consultants, lawyers, contractors) who have fewer, high-value leads. On the other hand, if you're a high-volume e-commerce brand with 50,000+ low-value newsletter subscribers, Keap's cost may become prohibitively expensive.

How we test

At TechRadar Pro, our testing methodology is fundamentally grounded in practical business utility. We measure the Time-to-Value of all CRMs by performing a clean-slate installation. We test Keap’s onboarding by importing messy CSV datasets to see how effectively the system cleans and de-duplicates data during the migration process.

Furthermore, we don't just use templates. We build custom, multi-step agentic workflows - such as an automation that triggers a text message, an internal task, and a personalized email based on a specific lead score - to check for logic breaks and delivery speed.

And recognizing that more and more work occurs remotely, we also test Keap for its mobile-first ability. We test the CRM's mobile app in field conditions, checking the reliability of the dedicated business phone line, the ease of capturing leads via QR codes at events, and the app’s ability to function in low-connectivity environments.

Keap CRM review: Final verdict Keap CRM FAQWho is the primary audience for Keap?

Keap is an all-in-one CRM and marketing automation platform. It's primarily designed for small businesses and entrepreneurs (often with 1-15 employees and revenues over $100K) who need to automate their sales and marketing processes to save time and grow their business.

What is the difference between Keap Pro and Keap Max?

Keap Pro is the more basic plan, offering core CRM, sales, and marketing automation features. Expect things like contact management, sales and marketing automation, invoicing, payment management, and appointment scheduling that syncs with your calendar. Keap Max includes everything in Pro, plus more advanced tools like lead scoring and e-commerce capabilities.

What kind of automations can I create with Keap

You can automate a wide range of tasks, including sending follow-up emails, assigning leads to a sales rep, sending appointment reminders, and managing referral programs. The platform's drag-and-drop builder makes it easy to create these "when-then" workflows.

Is Keap easy to learn how to use?

In fact, many users note that Keap has a steep learning curve due to its robust features. Complexity comes with price - often a financial one; sometimes in terms of ease of use. However, the platform offers extensive onboarding resources, including a dedicated success manager, video tutorials, and webinars to help new users get started.

Acer Aspire 16 AI: Two-minute review

The Acer Aspire 16 AI is a large laptop promising powerful AI features in an elegant body. It certainly looks the part, thanks to the premium materials and finish, as well as the impressively thin chassis. It’s also surprisingly light for a laptop of this size, which further improves its portability.

However, the price paid for this litheness is the somewhat flimsy build quality, falling below the standards of the best laptop constructions. There’s a fair amount of flex to the chassis, while the lid hinge doesn’t offer the greatest stability – although it at least managed to stay planted while I typed.

There are a good number of ports on the Aspire 16 AI, including two USB-C and two USB-A ports. However, the former are located closest to you, a choice I usually lament since it means your power adapter has to cross over with any cable you have plugged in to the USB-A port. It’s also a shame that the card reader is only fit for microSDs.

For day-to-day use, the Aspire 16 AI is very capable. It can handle light productivity and 4K streaming without missing a beat. However, the included AI features are disappointing: they’re either too basic in their functionality or fail to work altogether.

Gaming also proved to be a lackluster experience. Its shared memory GPU can just about handle AAA titles on the lowest settings, and even then you won’t exactly be treated to the smoothest frame rates.

(Image credit: Future)

Under these kinds of intensive workloads, the Aspire 16 AI can generate a fair amount of heat, but thankfully it’s concentrated underneath, towards the back. Coupled with the hushed fans, the Aspire 16 AI remains comfortable to use in such scenarios.

The display in my review unit, with its OLED technology and 2048 x 1280 resolution, provided a crystal-clear image, rendering colors vividly and delivering high brightness levels. This latter aspect is especially useful for combating reflections, which can be quite prominent.

Thanks to the spacing and satisfying feel of its keys, the keyboard on the Aspire 16 AI is easy to use. However, the number pad keys are too small for my liking, and I wished there was a right Control key, as I find this useful for productivity purposes.

The touchpad is smooth and large, which helps with navigation, but it can get in the way when typing. Also, the one in my review unit felt loose and rattled when clicking, making it awkward to use and suggests signs of poor quality control.

Battery life is somewhat disappointing, and isn’t a patch on that of the smaller 14 AI. In fact, many of its key rivals can outlast it. I only managed to get roughly nine hours from it when playing a movie on a continuous loop.

On the face of it, the Aspire 16 AI might look like good value, but it doesn’t deliver enough to justify its cost. Its slender form and mostly great display aren’t enough to make up for its drawbacks, while other laptops at this price point offer more complete packages.

Acer Aspire 16 AI review: Price & Availability

• $649.99 / £799.99 / AU$1,499
• Available now in various configurations
• Better value rivals exist

The Aspire 16 AI starts from $649.99 / £799.99 / AU$1,499 and is available now. It can be configured with various processors, including Intel and Qualcomm (ARM) chips, with a couple of storage and RAM options to choose from.

Unfortunately, there are better value laptops out there with more power and performance, better suited to heavier workloads. The Apple MacBook Air 13-inch (M4) is one such example. Starting prices aren’t as low, but they’re similar to the higher spec models of the Aspire 16 AI. They also have excellent build quality, making them a better value proposition all things considered.

If you want to stick with Windows, the Asus TUF Gaming A16 Advantage Edition is another alternative. Again, it’s similarly priced to the higher-spec variants of the Aspire 16 AI, but offers much better gaming performance, chiefly thanks to its AMD Radeon RX 7600S GPU. It’s no surprise we think it’s one of the best cheap gaming laptops around right now.

• Value: 3 / 5

Acer Aspire 16 AI review: SpecsAcer Aspire 16 AI Specs

Acer Aspire 16 AI Base Config

Acer Aspire 16 AI Review Config

Price

$649.99 / £799.99 / AU$1,499

£949 (about $1,280, AU$1,960)

CPU

Qualcomm Snapdragon X X1-26-100 (8 cores), 3GHz

AMD Ryzen AI 7 350, 2.0GHz (8 cores)

GPU

Qualcomm Adreno GPU (shared memory)

AMD Radeon 860M (shared memory)

RAM

16GB LPDDR5X

16GB LPDDR5X

Storage

512GB PCI Express NVMe 4.0 (M.2)

1TB PCI Express NVMe 4.0 (M.2)

Display

16-inch WUXGA (1920 x 1200) 16:10 ComfyView (Matte) 120Hz, IPS

16-inch WUXGA+ (2048 x 1280) OLED, 16:10, 120Hz

Ports and Connectivity

2x USB-C (Thunderbolt 4), 2x USB-A, 1x HDMI 2.1, 1x headset jack, 1x microSD, Wi-Fi 7, Bluetooth 5.4

2x USB-C (Thunderbolt 4), 2x USB-A, 1x HDMI 2.1, 1x headset jack, 1x microSD, Wi-Fi 7, Bluetooth 5.4

Battery

65Wh

65Wh

Dimensions

14 x 9.8 x 0.6 inch / 355 x 250 x 16mm

14 x 9.8 x 0.6 inch / 355 x 250 x 16mm

Weight

3.4lbs / 1.55kg

3.4lbs / 1.55kg

Acer Aspire 16 AI review: Design

(Image credit: Future)

• Brilliantly thin and light
• Not the sturdiest
• Touchpad issues

Thanks to its minimal design, the Aspire 16 AI has sleek looks. The low-shine metallic lid also adds to its elegance, befitting its premium price tag.

It’s pleasingly light and slender, too, making it more portable than you might expect for a 16-inch laptop. The bezel for the display is minuscule as well, which helps to maximize its full potential.

There’s a satisfying click when you close the lid on the Aspire 16 AI, something I haven’t encountered on any other laptop before. The hinge also allows for the screen to recline all the back by 180 degrees, something I’m always happy to see.

However, lid stability isn’t the best, as it’s prone to wobbling, although, thankfully, it remains stable while typing on the keyboard. The overall construction of the Aspire 16 AI isn’t especially impressive, either, with the chassis having a fair amount of flex.

(Image credit: Future)

Worse still, the touchpad in my review unit had a horrible rattle, as if some part was loose at the bottom section. It’s possible this issue is confined to my review unit alone – perhaps it had been passed around several journalists before it got to me – but the issue still doesn’t speak highly of its build quality or Acer's quality control.

There’s a varied selection of ports on the Aspire 16 AI, spread evenly across both sides. On the left are two USB-C ports, one USB-A port, and an HDMI port. However, I found it inconvenient that the USB-C ports are placed nearest to you, since one has to be used for the power adapter; I much prefer the thick cable for this to trail from the back of the laptop, rather than from the middle, as it does with the Aspire 16 AI.

On the right you’ll find another USB-A port, followed by a combo audio jack and a microSD card reader. It’s a shame the latter can’t accommodate standard SD card sizes, but this is a small grievance.

• Design: 3.5 / 5

Acer Aspire 16 AI review: Performance

(Image credit: Future)

• Good productivity and streaming performance
• Poor for gaming
• Useless AI features

The Aspire 16 AI offers great general performance. It takes light productivity in its stride, from word processing to spreadsheet creation, and multiple browser tabs didn’t cause a problem for me, thanks to the 16GB of RAM in my review unit. Streaming 4K content is well within its grasp, too. I experienced little buffering or slow down, providing a seamless viewing experience in the main.

However, despite what Acer claims, the gaming performance of the Aspire 16 AI is quite poor. With its shared memory, the AMD Radeon GPU didn’t handle AAA titles very well. When I played Cyberpunk 2077 with the default Ray Tracing: Low preset and resolution scaling set to Performance mode, I was getting 20fps on average – not what you’d call playable.

The best I could achieve with the game was about 38fps, but that was at the lowest possible graphics preset and the resolution dropped to 1080p. This at least made it playable, but if you’re expecting to get even moderately close to the performance of the best gaming laptops, you’ll be sorely disappointed.

During my playtime, the Aspire 16 AI generated a fair amount of heat. Fortunately, this was heavily concentrated underneath and at the back, thus steering clear of any parts you might actually touch. Fan noise is also pleasantly subdued.

As when I tested the 14 AI, the AI features the Aspire 16 AI sports are disappointing. The centerpiece appears to be Acer LiveSense, a photo editing and webcam suite with very basic functionality, not to mention a poor UI and frequent glitches.

For more AI features, you’ll have to download Acer Intelligence Space, the brand’s hub. Contrary to when I tested the 14 AI, I managed to install it successfully. However, it didn’t get off to an auspicious start, as a dialog box warned me that I had insufficient memory resources, explaining that it needed 6.5GB free and a total of at least 16GB to execute smoothly.

(Image credit: Future)

I proceeded anyway and was greeted with a clear user interface that revealed the various AI apps I could install. However, a large portion of them seem to be incompatible with the Aspire 16 AI, and those that are were once more very limited in their functionality.

On a more positive note, the 2K OLED display in my review unit was as clear and as vibrant as you might expect. The very shiny coating can cause prominent reflections, but these can be mitigated by the screen’s brightness values (especially if you disable the ‘change brightness based on content’ setting).

The keyboard feels premium, too, thanks to the subtle texture and tight fit of the keys themselves. They’re also light, tactile, and reasonably spaced, although perhaps not to the extent of other laptop keyboards. I didn’t find this aspect to be a problem when typing, but I did while gaming, as it made adopting the WASD more uncomfortable for me.

At least the number pad doesn’t eat into the layout space. However, contrary to many full-sized laptop keyboards I’ve experienced, it’s the number pad itself that feels cramped, with its keys being too narrow to be used easily. Another small but notable gripe I have with the keyboard is the absence of a right Control key, which can be frustrating when performing productivity tasks.

The touchpad performs well enough, with its large and smooth surface making for easy navigation. However, thanks to the aforementioned rattle in its bottom portion, clicks felt unpleasant. It can also get in the way while typing: on occasion, the palm of my thumbs would activate the cursor, although thankfully not clicks or taps.

• Performance: 3.5 / 5

Acer Aspire 16 AI review: Battery Life

(Image credit: Future)

• Average battery life
• 14 AI battery life much better
• Other rivals are better, too

The battery life of the Aspire 16 AI isn’t particularly impressive. It lasted just over nine hours in our movie playback test, which is a middling result. This is a far cry from the time achieved by the 14 AI, which lasted over twice as long, making the Aspire 16 AI even more disappointing by comparison.

What’s more, plenty of its rivals can beat this score, including the Microsoft Surface Laptop 13-inch, which managed over 17 hours, and the Asus TUF Gaming A16 Advantage Edition, which lasted 11 hours.

• Battery Life: 3.5 / 5

Should I buy the Acer Aspire 16 AI?Acer Aspire 16 AI Scorecard

Attributes

Notes

Rating

Value

Starting prices are low, but climb up the specs and the value starts to diminish.

3 / 5

Design

Build quality isn’t the best, but it’s impressively thin and light. It looks good, too.

3.5 / 5

Performance

Everyday tasks are dispatched without a hitch, but it can’t cope well with heavier demands, such as gaming. The display is very good, though.

3.5 / 5

Battery Life

Only average, and the smaller 14 AI absolutely obliterates it on this front.

3 / 5

Total

The Aspire 16 AI is a capable workhorse, but its poor GPU, underwhelming AI features, and suspect build quality result in a middling machine.

3 / 5

Buy the Acer Aspire 16 AI if...

You want a large and bright display
The 16-inch OLED on my model looked great, its powerful backlight can overcome its reflective nature.

You want something portable
Despite its large size, the Aspire 16 AI is impressively light and thin, making it easy to carry around.

Don't buy it if...

You’ll be running graphics-intensive apps
The Aspire 16 AI could barely handle AAA gaming at modest settings, saddled as it is with a shared memory GPU.

You want a super-sturdy machine
There’s plenty of flex in the body, and the seemingly broken touchpad on my particular unit was disconcerting.

Acer Aspire 16 AI review: Also Consider

Asus TUF Gaming A16 Advantage Edition
If you’re after more graphical power but don’t want to spend more for it, the TUF Gaming A16 Advantage Edition might be the solution. It comes equipped with an AMD Radeon RX 7600S GPU, which is capable of handling AAA titles smoothly, although you may have to forgo Ray Tracing. Read our full Asus TUF Gaming A16 Advantage Edition review.

Apple MacBook Air 13-inch (M4)
Unusually for an Apple product, this MacBook Air is actually a great budget pick if you’re after a powerful machine, being among the best laptops for video editing for this reason. Its sumptuous design and display are additional feathers in its creative cap. Read our full Apple MacBook Air 13-inch (M4) review.

How I tested the Acer Aspire 16 AI

• Tested for several days
• Used for various tasks
• Plentiful laptop reviewing experience

I tested the Aspire 16 AI for several days, during which time I used it for various tasks, from productivity and browsing to streaming and gaming.

I also ran our series of benchmark tests to assess its all-round performance more concretely, and played a movie on a continuous loop while unplugged to see how long its battery lasted.

I have been using laptops for decades, and have reviewed a large and varied selection of them too, ranging in their form factors, price points, and intended purposes.

• First reviewed: January 2026
• Read more about how we test

Proton VPN Free is undoubtedly among the best free VPNs available. Offering a broad spectrum of compatibility across devices, impressive speeds, and unlimited bandwidth, it would be easy for anyone looking for a free VPN to get started using Proton VPN Free.

That said, its apps aren't the simplest, you're limited to only one connected device at a time, and you can't choose which of its 10 available locations you connect to. Plus, our testing found some concerning throttling indicators which could make Proton VPN Free one to avoid should you be looking for a free streaming VPN or torrenting VPN.

Features

Proton VPN Free does exactly what a VPN needs to do and little else. Included in the free plan is your VPN connection, a kill switch, all of Proton VPN's protocols, and the ability to customise your app icon, in case you find yourself in a region with VPN restrictions.

Following recent updates, the app now offers 10 free servers and the company are developing a new, in-house VPN architecture that could lead to significant improvements in the future.

In our testing, we found no reason to be concerned about the kill switch. It was easy enough to set up, though it does require the VPN to be set as an 'always-on VPN' on Android devices.

Upgrading to a paid Proton VPN plan unlocks a plethora of further capabilities for the VPN.

For starters, NetShield, Proton VPN's ad, tracker, and malware blocking software. You can also access Proton VPN's Secure Core server network, which is its equivalent of multi-hop, use Proton for P2P downloading and file sharing, gain one-click access to Tor, split-tunnel your VPN traffic, and unlock Proton VPN's full suite of customization options.

These customisation options range from custom DNS to LAN connections, and even specific NAT types, plus you can set up specific profiles with tailored settings. Something to note is that while Proton VPN Free does allow you to create these fully customized profiles, you can only use them once you upgrade to a paid plan.

Features score: 4/10

Server Network

Proton VPN Free highlights one of the often overlooked benefits of paid VPNs, the ability to choose the server location you need, rather than simply being provided with one.

Proton VPN Free offers 10 server locations: the Netherlands, Romania, Singapore, Mexico, Japan, Norway, Switzerland, United States, Poland and Canada.

However, you do not get to choose which of these servers you connect to; instead, you are auto-connected to the fastest server available to you, which, more often than not, is the closest.

While not a big concern, should you plan to use Proton VPN Free just to secure your online traffic, it does limit Proton VPN Free's capabilities as a streaming VPN. Plus, you're likely guaranteed to have speed limitations if you're not close to any of the servers.

Choosing Proton VPN's paid version drastically increases the offering. Upping the countries available to a whopping 126, and, more importantly, you gain the ability to choose the exact location you want to connect to.

Server network score: 5/10

Apps

Despite being free, Proton VPN Free offers a good selection of apps. Free plan users can access Proton VPN on Windows, macOS, Android, iOS, Linux, Chrome, Firefox, and Chromebook.

The biggest omissions from this list that you'd be able to access should you choose Proton VPN's paid plan are its smart TV apps. This includes compatibility on Apple TV, Android TV, and Fire TV Stick.

Proton VPN recently underwent a refresh of many of its apps, leading to a new, sleek design across platforms such as Windows, iOS, and Android. (Image credit: Future)

Generally, however, the spread of compatibility available is impressive. What's more, each of Proton VPN Free's apps closely resembles each other, and features that might be hidden on smaller screen devices, such as mobiles, are easily accessible should you be looking to use Proton VPN free on your tablet or computer.

Apps score: 8/10

Ease of use

Proton VPN across both its paid and free plans is not the simplest VPN to look at, though this doesn't make it trouble to use, even if beginners might need a touch more time.

What must be said, though, is that while Proton VPN Free isn't the simplest to look at, it is arguably the best free VPN to look at for sheer aesthetics. Its dark purple theme, partnered with a simple enough map interface, makes for extremely pleasant viewing, even if all you can do with the free plan is click the connect button before you set about your browsing elsewhere.

Image 1 of 2

(Image credit: Future)

Proton VPN Free on Android is now a sleek VPN to look at, even if not as simple as the likes of ExpressVPN, thanks to a recent UI revamp.

Image 2 of 2

(Image credit: Future)

Using Proton VPN Free limits some features, anything you cannot access is indicated by either being greyed out, or by having the Proton logo with a plus symbol next to it.

Setting up Proton VPN Free is appreciably simple. Most notably, you're not instantly pushed to make a paid plan account from the outset, unlike many free VPNs. Instead, should you need to sign up, you simply create your account by clicking the button on the login menu, and after going through the steps and signing in, you're greeted with the usual home screen, and a bar telling you what you're missing out on by not having the paid plan. No hidden free plan signup, no trial you need to navigate, just quick access to the free service, and easy ways to upgrade should you choose to.

Once in, there are only two buttons you need to worry about: connect, which you're greeted with on the main screen, and your kill switch. As mentioned already, given the lack of server choice, the connect button does everything for you once clicked, connecting you to the fastest server in a matter of seconds. Your kill switch can be found quickly via the settings tab on mobile phones and tablets, or via the kill switch icon on computers.

Ease of use score: 8/10

Speed and performance

Proton VPN Free is, without doubt, one of the quickest free VPNs available. However, our latest testing revealed a couple of unfortunate issues you may wish to consider before jumping to your own conclusions.

Firstly, in terms of speeds, Proton VPN free achieved a maximum of 335 Mbps, which is by no means slow. These kinds of speeds would comfortably allow you to stream, game, or browse without any major issues. Our concern with this comes from the fact that our previous round of testing saw the free service achieve around 900 Mbps, which is a concerning drop-off.

What's more, testing on an Android device saw our speeds when connected to the VPN halve when compared to what we saw without a VPN connection using either WiFi or a mobile data connection. While this still saw us achieve speeds well over 100 Mbps, it's a notable amount of speed to lose, depending on the tasks you're aiming to achieve.

A final concern we found was that there was evidence of substantial throttling of speeds after a certain amount of data was used. In testing, after using 3-4GB of data, we saw our speeds drop to only around 5 Mbps, which, while fine for browsing or emails, would leave you struggling should you wish to stream or download on your VPN connection.

Given the lack of server choice, it's unlikely you'd choose Proton VPN Free for streaming anyway, but this should definitely come into consideration. Should you be looking for a fast and simple solution to day-to-day internet needs, Proton VPN Free is a seriously strong option.

Speed and performance score: 7/10

Unblocking

Testing Proton VPN's ability to unblock content isn't a simple feat because, as we've mentioned, you don't get to choose the location you connect to.

This means seeing the full scope of Proton VPN Free's capabilities isn't possible from one testing location, like we have. What we can say is we were flawlessly able to access Dutch streaming services, including Disney+, Netflix, and Prime Video.

Although we cannot guarantee the same levels of success in other regions, our testing of Proton VPN's paid plan suggests you should have equal levels of success. This is because the paid plan was able to comfortably unblock all the streaming services we tested in all 126 regions, including Netflix, Prime Video, Disney+, BBC iPlayer, 10Play, 9Now, and more.

Unblocking score: 5/10

Privacy and security

Despite not being able to access Proton's full suite of security features with Proton VPN Free, you have no reason to feel as though your data is at any risk, thanks to how the service has been set up.

First and foremost, Proton VPN is constantly proving that it not only doesn't store your data, but also that it has no vulnerabilities that may put your online privacy at risk. An independent audit by Securitum in July 2024 marked the third consecutive year of Proton annually proving its claims, and, while at the time of writing, we're yet to see an audit in 2025, we expect this to continue.

When using Proton VPN Free, you can use any of its various secure VPN protocols, including OpenVPN, WireGuard, and its proprietary Stealth protocol. Both WireGuard and OpenVPN have long been common in the VPN industry, and both have been proven countless times to be secure and reliable protocols. WireGuard uses its traditional ChaCha20 encryption with Proton VPN, while Proton VPN's OpenVPN deployment uses AES-256, another impressively secure encryption method. In January 2026, Proton announced it was removing support for OpenVPN configuration files that were downloaded before September 2023. Users of the official app are unaffected. However, people running manual setups on routers, Linux terminals, or third-party clients must refresh their credentials.

Stealth, Proton VPN's proprietary protocol, is an obfuscated version of WireGuard that runs over TLS. This makes your browsing data look like normal encrypted browsing data to anyone who might analyze your traffic to spot VPN usage. For most, this is a bonus that won't be entirely necessary, but should you be tackling enterprise rule-based firewalls or DPI-based firewalls, this protocol may prove to have better luck.

Key things missing from Proton VPN Free include Proton VPN's equivalent of multihop, called Secure Core, as well as its NetShield ad, malware, and tracking blocker, and any kind of split tunneling. While missing out on split-tunelling and multihop is unfortunate, we'd usually recommend running an external ad and malware blocker alongside a VPN anyway, so NetShield doesn't prove as big a loss.

Privacy and security score: 8/10

Track record

Given Proton's wide suite of security tools and privacy-first claims, it attracts a great deal of attention and scrutiny online. Luckily, for the most part, it has proven to be flawless. An instance in 2019 where Proton Mail was forced to log a climate activist's IP after a law enforcement request proves to be the only mark on an otherwise problem-free record across its product range.

Swiss law works differently for VPN providers. VPN providers cannot be compelled to carry out bulk surveillance by either Swiss or foreign law enforcement. This makes Proton VPN much less vulnerable to requests that might put privacy at risk. At an individual account level, Proton VPN does need to comply with legally valid cases brought by the Swiss court, even if made by foreign entities. However, Switzerland has no ties to the EU, US, or NATO intelligence sharing pacts, and often doesn't recognize requests from countries with a poor judicial reputation.

Switzerland's privacy laws have been under review during the past 12 months, raising concerns that privacy protections may be undermined should certain provisions come into force. However, companies – including Proton – have pushed back on the proposals and, at the time of writing, no significant changes have been introduced.

Track record score: 9/10

Customer Support

Proton VPN's customer support options are more limited than most, especially on its free plan.

Should you encounter any issues while using the free plan, you can either use its support site to browse articles that may help you fix your issue, or you can use a contact email address to get some form of support from a human, depending on your issue.

In practice, Proton VPN's support articles are impressively helpful, and there's more than enough of them to cover most issues you face, and while it can be slow to contact a human via email, it's at least a viable alternative should you run into any issues not covered.

The biggest omission for Proton VPN Free customers is no live support functionalities. Even paid Proton VPN customers aren't quite able to access 24/7 support, but the lack of any kind of live chat does mean beginners could be left in the cold if struggling to find the support they need early on in their time using a VPN.

Customer support score: 7/10

Pricing and plans

Proton VPN Free does lack a fair amount compared to what a paid Proton VPN plan can offer, but that doesn't mean it isn't a supremely capable free VPN, depending on your needs.

By choosing to upgrade to Proton VPN's paid option, you can access:

• 15,000+ servers across 126 countries – plus the ability to choose which server you connect to!
• Servers capable of speeds up to 10 Gbps with VPN Accelerator
• Netshield ad, malware, and tracker blocking
• Secure Core (multihop) connections
• P2P downloading and file sharing
• 10 simultaneous connections
• The Tor network within your regular browser
• Split tunneling
• VPN Profiles
• Advanced VPN customisation settings

Given Proton VPN starts from $3.59 per month, that is a lot to include in that cost. While it's not as cheap as Surfshark or NordVPN, its paid plan also proved to be capable of speeds which matched the very fastest VPNs throughout, and it also proved flawless at unblocking streaming services.

So, while Proton VPN Free is a great free VPN choice to secure your day-to-day online activities, upgrading to a paid plan could prove to be extremely beneficial depending on what you want to achieve with your VPN.

Pricing and plans score: 9/10

Should you use Proton VPN Free?

If you are looking for a free VPN to protect you while you’re out and about, working overseas, or on holiday, and you’re worried about privacy when you’re connected to public Wi-Fi or someone else’s network, Proton VPN Free is without doubt a good choice for you.

While it doesn’t have much in the way of extra features, you can install it on your device, connect to the VPN, and then pretty much forget all about it. With speeds that will comfortably handle most tasks, an easy-enough interface, and a simple setup process, it's a breeze to get connected in a matter of minutes without being pressed into upgrading to its paid option.

Overall score: 70/100

Alternatives

NordVPN – from $3.39 per month
The best VPN overall
NordVPN ranks as our best VPN overall, making it a superb alternative to any VPN, especially a free one such as Proton VPN Free. Comparing NordVPN to Proton VPN's paid plan, you get more countries, even if only one, equally impressive speeds, clocking in over 950 Mbps, and a whole host of features, including Threat Protection Pro and Meshnet, all for a price cheaper than Proton VPN. View Deal

Surfshark – from $2.19 per month
The best cheap VPN (and also the fastest)
Surfshark is not only the best cheap VPN out there, at only $1.99 per month for two years, but it's also the fastest VPN we tested. Add to that impressive features such as Alternative ID, Surfshark Search, and Antivirus, and you can find yourself a complete security package for a matter of dollars with little difficulty.View Deal

ExpressVPN - from $3.99 per month
A beginner-friendly VPN package
ExpressVPN is without doubt one of the most secure VPN providers. It’s a more expensive VPN than almost any other VPN provider, but in return, you access a high-speed server network that spans 148 locations in 105 countries. Plus, it offers one of the easiest interfaces we've tested, across almost any device you can think of, even if you only get 8 simultaneous connections to use at once.View Deal

We test and review VPN services in the context of legal recreational uses. For example:1. Accessing a service from another country (subject to the terms and conditions of that service).2. Protecting your online security and strengthening your online privacy when abroad.We do not support or condone the illegal or malicious use of VPN services. Consuming pirated content that is paid-for is neither endorsed nor approved by Future Publishing.

Rather than a review, this is a ‘hands-on’ in which I’ve explored what the Asus Ascent GX10 offers, providing information that might be critical to those considering purchasing one.

The first important piece of information about this hardware is that this isn’t a PC, or rather, it's not an Intel, AMD or X86-compliant platform that can run Windows.

It’s built around ARM technology, much like modern phones and tablets, although its ARM technology has been scaled up to work with massively powerful Nvidia Blackwell technology that is capable of 1 petaFLOP of AI performance using FP4.

This has all been shoehorned into a gorgeously engineered 150mm-square, 51mm-high form factor that resembles an oversized NUC.

The system can be used directly by attaching a mouse, keyboard, and screen, but it’s also intended to be used in a headless mode from another system, which might explain why it comes with relatively modest onboard storage.

What this system doesn’t allow for is much expansion, at least internally. The inclusion of a special networking connection, the Nvidia ConnectX-7 port, does allow another Ascent GX10 node to be stacked on top, doubling the amount of processing power and the price.

The platform that runs the integrated AI software stack is Ubuntu Linux, so familiarity with that might be useful for those wanting to work directly on it.

As anyone working in AI can already attest, nothing to do with this type of development is cheap, and the Asus Ascent GX10 is more than $3000 for a single node.

But given the expertise needed to use this hardware and the associated developer costs, this AI-focused hardware might be the least expensive part of any project. And, with memory costs rising dramatically, a system with 128GB of LPDDR5X onboard it might be significantly more expensive by the end of 2026 than it is at the start of it.

Asus Ascent GX10: Price and availability

• How much does it cost? From $3090, £2800
• When is it out? Available now
• Where can you get it? From online retailers.

The ASUS Ascent GX10 isn’t available directly from Asus, but it's easy to find at many online retailers, including Amazon.

For US readers, the price on Amazon.com is $3099.99 for the 1TB storage SKU (GX10-GG0015BN), and $4,149.99 for the 4TB storage model (GX10-GG0016BN).

Given that a 4TB Gen 5 SSD is about $500, that is a remarkable price hike for the extra storage capacity.

For UK readers, on Amazon.co.uk the 1TB model price is £3769, but I found it via online retailer SCAN for a more palatable £2799.98. SCAN also carries a 2TB option for $3199.99 and the 4TB model for £3638.99.

The important details of this platform are that the hardware inside the GX10 isn’t exclusive to Asus, as Nvidia GPUs are (in theory) available across a number of brands, and Nvidia has its own model.

The Nvidia DGX Spark Personal AI Supercomputer, as the originator modestly calls it, costs £3699.98 in the UK, for a system with 128GB of RAM and 4TB of storage.

Acer offers the Veriton AI GN100, which bears an uncanny visual resemblance to the Asus but comes with 4TB of storage, like the Nvidia option. This is £3999.99 direct from Acer in the UK, but only $2999.99 from Acer in the US.

Another choice is the Gigabyte AI TOP ATOM Desktop Supercomputer, a 4TB storage model that sells for £3479.99 from SCAN in the UK, and can be found on Amazon.com for $3999.

And the final model with the same spec as most is the MSI EdgeXpert Desktop AI Supercomputer, selling for £3,598.99 from SCAN in the UK, and $3999 on Amazon.com for US customers.

Overall, the prices of all these products are roughly in the same ballpark, but the Asus in its 1TB configuration is one of the cheaper choices, especially for those in Europe.

(Image credit: Mark Pickavance)Asus Ascent GX10: Specs

Item

Spec

CPU:

ARM v9.2-A CPU (GB10) (20 ARM cores, 10 Cortex-X925, 10 Corex-A725)

GPU:

NVIDIA Blackwell GPU (GB10, integrated)

RAM:

128 GB LPDDR5x, unified system memory

Storage:

1TB M.2 NVMe PCIe 4.0 SSD storage

Expansion:

N/A

Ports:

3x USB 3.2 Gen 2x2 Type-C, 20Gbps, alternate mode (DisplayPort 2.1) 1x USB 3.2 Gen 2x2 Type-C,with PD in(180W EPR PD3.1 SPEC) 1x HDMI 2.1 1x NVIDIA ConnectX-7 SmartNIC

Networking:

10GbE LAN, AW-EM637 Wi-Fi 7 (Gig+) , Bluetooth 5.4

OS:

Nvidia DGX OS (Ubuntu Linux)

PSU:

48V 5A 240W

Dimensions:

150 x 150 x 51 mm (5.91 x 5.91 x 2.01 inch)

Weight:

1.48kg

Asus Ascent GX10: Design

• Uber NUC
• Connect-7 scalability
• Limited internal access

(Image credit: Mark Pickavance)

While the GX10 looks like an oversized NUC mini PC, at 1.48kg it's heavier than any I’ve previously encountered. And that doesn’t include the substantial 240W PSU.

The front is an elegant grill with only the power button for company, and all the ports are on the rear. These include four USB-C ports, one of which is required for the PSU to connect, a single 10GbE LAN port and a single HDMI 2.1 video out.

You can connect more than one monitor by using the USB 3.2 Gen 2x2 ports in DP Alt mode, if you have the adapters to convert those into DisplayPort.

What seems mildly odd is that Asus went with three USB 3.2 Gen 2x2, a standard that was an effective dead end in USB development, and not USB4. And, there are no Type-A USB ports at all, forcing the buyer to use an adapter or hub to attach a mouse and keyboard to this system.

As mice and keyboards are still mostly USB-A, that’s slightly irritating.

But what makes this system truly interesting is the inclusion of a ConnectX-7 Smart NIC alongside the more conventional 10GbE Ethernet port.

The best the 10GbE LAN port can offer is a data transfer of around 840MB/s, which is technically slower than the USB ports, even if it's quick by networking technology.

The ConnectX-7 port is a technology developed by Mellanox Technologies Ltd, an Israeli-American multinational supplier of computer networking products based on InfiniBand and Ethernet technology that was acquired by Nvidia in 2019.

In this context, ConnectX-7 provides a means to link a second GX10 directly over a 200 Gbit/s (25 GB/s) InfiniBand network, enabling performance scaling across the two systems.

There are certainly parallels with this type of technology to the time when Nvidia enabled two GPUs to work in unison using a dedicated interconnect, but the ConnectX-7 interface is a much more sophisticated option where both processing and memory can be used in collective exercise, enabling the handling of large-scale models with over 400 billion parameters. That's double the 200 billion that a single unit can cope with.

(Image credit: Mark Pickavance)

Mellanox does make ConnectX switches, but I’m not sure if it is possible to connect more than two GX10 via one of those. Being realistic, each system is still only capable of 200 Gbit/s communication, so adding additional nodes beyond two might offer diminishing returns. But this technology is utilised in switched fabrics for enterprise data centres and high-performance computing, and in these scenarios, the Mellanox Quantum family of InfiniBand switches supports up to 40 ports running at HDR 200 Gbit/s.

It may be that products like the GX10 will be the vanguard for the wider use and application of ConnectX technology, and a blueprint for easily expandable clusters.

However, the last aspect I looked at on the GX10 was a disappointment, and it was the only nod to upgradability that this system has, beyond adding a second machine.

On the underside of the GX10 is a small panel that can be removed to provide access to the one M.2 NVMe drive that this system supports.

In our review, the hardware was occupied by a single 2242 M.2 PCIe 4.0 1TB drive, although you can also get this system with 4TB. The fact that there wasn’t room for a 2280 drive is a shock, because that effectively limits the maximum internal storage to 4TB.

But conversely, the only other of these types of systems I’ve seen, the Acer GN100 AI Mini Workstation, has no access to the internal storage at all. So perhaps Asus Ascent GX10 owners should be thankful for small mercies.

Asus Ascent GX10: Features

• ARM 20-core CPU
• Grace Blackwell GB10
• AI platforms compared

The Nvidia GB10 Grace Blackwell Superchip represents a significant leap in AI hardware, emerging from a collaborative effort between Nvidia and ARM. Its origins lie in the growing demand for specialised computing platforms capable of supporting the rapid development and deployment of artificial intelligence models. Unlike traditional x86-based systems, the GB10 is built around ARM v9.2-A architecture, featuring a combination of 20 ARM cores—specifically, 10 Cortex-X925 and 10 Cortex-A725 cores. This design choice reflects a broader industry trend towards ARM-based solutions, which offer improved efficiency and scalability for AI workloads.

The GB10’s capabilities are nothing short of remarkable. It integrates a powerful Nvidia Blackwell GPU paired with the ARM CPU, delivering up to a petaFLOP of AI performance using FP4 precision. This level of computational power is particularly suited to the training and inference of large language models (LLMs) and diffusion models, which underpin much of today’s generative AI. The system is further enhanced by 128GB of unified LPDDR5x memory, ensuring that even the most demanding AI tasks can be handled efficiently.

The GB10’s operating environment is based on Ubuntu Linux, specifically tailored with NVIDIA’s DGX OS, making it an ideal platform for developers familiar with open-source AI tools and workflows.

There is an exceptionally fine irony to this OS choice, since Nvidia’s hardly been a friend to Linux over the past three decades, and has actively obstructed its attempts to compete more widely with Microsoft Windows. If anyone doubts my opinion on the relationship between Linux and Nvidia, then search for “Linus Torvalds” and “Nvidia”. Recently, Linus has warmed to the company, but much less to Nvidia CEO Jensen Huang. And, he’s not a fan of the AI industry, which he described as "90% marketing and 10% reality".

Looking to the future, the evolution of the GB10 and similar superchips will likely be shaped by the ongoing arms race in AI hardware. As models grow ever larger and more complex, the need for even greater memory bandwidth, faster interconnects, and more efficient processing architectures will drive innovation. The modularity offered by technologies like ConnectX-7 hints at a future where AI systems can be scaled seamlessly by linking multiple nodes, enabling the handling of models with hundreds of billions of parameters.

In terms of raw AI performance, the GB10 delivers up to 1 petaFLOP at FP4 precision, which is heavily optimised for quantised AI workloads. While this is less than the multi-petaFLOP performance of NVIDIA’s flagship data centre chips (such as the Blackwell B200 or GB200), the GB10’s power efficiency is a standout. It operates at around 140W TDP, far lower than the 250W or more seen in GPUs like the RTX 5070, yet offers vastly more memory (128GB vs 12GB on the 5070). This makes the GB10 especially suitable for developers and researchers who need to work with large models locally, without the need for a full server rack.

(Image credit: Mark Pickavance)

While there are some other players hidden in the shadows, mostly Chinese, the key AI players are Nvidia, AMD, Google and Apple.

NVIDIA has the Blackwell B200/GB200 products for datacenter flagships, offering up to 20 petaFLOPS of sparse FP4 compute and massive HBM3e memory bandwidth. These are massively expensive enterprise products, and the GB10, by contrast, is a scaled-down, more accessible version for desktop and edge use, trading some peak performance for efficiency and compactness.

AMD's line of AI accelerators is the Instinct MI300/MI350, these are competitive in terms of raw compute and memory bandwidth, with the MI350X offering up to 288GB HBM3e and strong FP4/FP6 performance. But these don’t offer the same level of flexibility as the GB10, even if they’re better suited to interference tasks. And, the same can be said for Google TPU v6/v7, a technology that is highly efficient for large-scale inference and is optimised for Google’s own cloud and AI services.

Whereas Apple M3/M4/M5 and Edge AI Chips are optimised for on-device AI in consumer products, with impressive efficiency and integrated neural engines. However, these chips are not designed for large-scale model training or inference, and their memory and compute capabilities are far below what the GB10 offers for professional AI development.

The NVIDIA GB10 Grace Blackwell Superchip stands out as a bridge between consumer AI hardware and data centre accelerators. It offers a unique blend of high memory capacity, power efficiency, and local accessibility, making it ideal for developers and researchers who need serious AI capability without the scale or cost of a full server. While it cannot match the absolute peak performance of the largest data centre chips, its unified memory, advanced interconnects, and software support make it a compelling choice for cutting-edge AI work at the desktop.

However, that statement does assume that current AI is a path work taking.

Asus Ascent GX10: AI Reality Check

(Image credit: Mark Pickavance)

Looking at the specifications of the Asus Ascent GX10, it's easy to be impressed by how much computing power Asus, with the help of Nvidia, has managed to squeeze into a tiny computer, and its ability to scale.

However, there are three practical little pigs living in this AI straw house, and in this story, I’m the wolf.

Those researching AI might think I’m referring to the three AI issues that confront all public implementations. Those being algorithmic bias, lack of transparency (aka explainability), and the significant ethical/societal risks associated with the spread of misinformation. But I’m not, because these are potentially fixable to a degree.

Instead, I’m talking about the three unfixable issues with current models

Almost every AI platform is based on a concept called the Deep Neural Net, and under that are two approaches that are generally classified as LLM (Large Language Models) and Diffusion models, which are the ones that can generate images and video.

What both these sides of the Deep Neural Net coin show is a pattern-matching approach to problems, like the computer is playing a complex version of the children’s card game Snap. The results are coloured by the scale of the data and how quickly the routines and hardware platforms find the patterns.

Before IBM made computers, they sold card files, with the concept that it was quicker to navigate the cards to the information you wanted.

It’s a generalisation, but these models are purely more sophisticated versions of that, because if the pattern they’re looking for doesn’t exist in the data, then the routine can’t inspirationally create it.

To make the results seem less random, model designers have tried to specialise their AI constructs to focus on narrower criteria, but the Nirvana of AGI (Artificial General Intelligence) is that the AI should be generally applicable to almost any problem.

How this issue manifests in AI responses is that when confronted with a pattern that the routine can’t match accurately, it just offers up the partial matches it found that may or may not be related at all.

These ‘hallucinations’, as they’re often called, are a choice the model makers have between the AI admitting it has no idea what the answer is, and delivering a response that’s got a remarkably low possibility of being correct. Given that AI companies don’t like the idea of their models admitting they haven’t a clue what the answer is, hallucinations are deemed preferable.

(Image credit: Mark Pickavance)

Perhaps some of the problem here is not AI, but that users aren’t trained to check what the AI is producing, which isn’t entirely spurious.

The next issue is the classic ‘prompt injection’ issue, where you ask a question, and then, often based on the response, you realise you asked the wrong one, and then proceed in an entirely different direction. The AI doesn’t recognise this pivot and tries to apply its previous pattern constructions to the new problem, and becomes entirely confused.

And the final piglet, where current AI entirely falls down, might be classed as original thinking, where what the user wants is a new approach to a problem that hasn’t been documented before. What has defined humans as being especially impressive thinkers is their ability to abstract, and that is something that current AI doesn’t do, even modestly.

While prompt injection can probably be solved, the other two issues regarding generalisation and abstraction are unlikely to be fixed by the Deep Neural Net, these need a radically new approach, and ironically, not one that AI is likely to come up with.

Some of you reading this will be wondering why I’ve inserted this information into this product reveal, but the whole purpose of the Asus Ascent GX10 is to facilitate the design and testing of LLMs and Diffusion models, and at this time, these have significant limitations.

But critically, the development of the whole Deep Neural Net direction doesn’t appear to have resolution to some of the more problematic issues, which suggests it might ultimately be a dead end.

It might turn out to be useful for lots of problems, but it's not the AI we’re looking for, and the likelihood of it evolving into that true artificial intelligence is extremely low.

This is especially relevant to the Asus Ascent GX10, since it doesn’t have a practical purpose beyond the creation of models, as it’s not a PC.

These aren’t all the issues associated with AI, but they’re some of the ones that might directly impact those buying the GX10, at some point or another.

Asus Ascent GX10: Early verdict

(Image credit: Mark Pickavance)

It’s exciting to see Asus make something this radical, showing that it truly believes in a post-Windows, post-PC future where hardware is purely specified for a specific task, and in the case of the Asus Ascent GX10, that’s AI model development.

I’ve already covered the caveats regarding that subject, so for the purpose of this conclusion, let's pretend that AI is the solid bet that some think, and not an underachieving dead end that others believe.

For corporations, the cost of this hardware won’t be an issue for their IT people to experience building AI models and evaluating their worth.

The beauty of a system like the GX10 is that it’s a finite cost, unlike buying access to an AI server centre cluster, which will be an ongoing cost, and likely to become more expensive if demand is high. While the data centre still might be needed for the biggest projects, or for deployment, the GX10 does provide a first rung for any proof of concept.

However, if the AI path is not the one that is ultimately taken, this machine becomes mostly a beautifully engineered paperweight.

For more compact computing, see our guide to the best mini PCs you can buy

I was unsure about action soulslike Code Vein 2 during my first six hours of play. The game promises a large open world to explore, but it’s hesitant to hand over the reins while your total playtime is still in the single digits.

Review information

Platform reviewed: PS5
Available on: PS5, Xbox Series X|S, PC
Release date: January 29, 2026

That’s not to say it’s a slow starter, though. Code Vein 2 does a great job of steadily introducing you to its new and overhauled gameplay systems in those opening hours. And overall, this is a much more confident game than its 2019 prequel.

The original Code Vein, which I’m nonetheless a fan of, was painfully linear (outside of one comically labyrinthine level about halfway through) by soulslike standards, had fairly one-note characters, and a difficulty that was more rollercoaster than curve.

Code Vein 2 comes seven years later and is a vast improvement on almost all fronts. It presents a world, story, and characters I couldn’t help but fall in love with. The open world, once it does truly open up, is wonderful to explore; packed with things to find and secrets to uncover without feeling overwhelming. I adore the new Blood Code system, too, which makes it incredibly easy and riskless to try out new weapons, abilities, and builds.

If you generally enjoy soulslikes, including Lies of P or the Nioh series - or if you were a fan of the original Code Vein - then Code Vein 2 gets an easy recommendation from me. Some of the original game’s problems do persist here, though. Namely, a lack of enemy and boss variety, some rather samey dungeon design, and a bit of a difficulty trench that makes much of the mid-game pretty breezy.

However, these issues pale in comparison to my main bugbear with Code Vein 2. Its performance on console needs some serious work, with the game often struggling to meet even 30 frames per second (fps) in the larger outdoor environments. There’s also little difference between the two console performance options; neither offers a particularly stable play experience.

If Bandai Namco is able to rectify this through post-game support, however (and there will likely be a good amount of it with an expansion set to release this year), then Code Vein 2 has a chance of becoming one of the best soulslike games of recent years. After all, the ingredients are already here.

The end of the world as we know it

(Image credit: Bandai Namco)

If you’re new to the series, fear not. Code Vein 2’s story is, by and large, a separate entity from that of the first game. While some terminology and lore tidbits do cross over, the original is certainly not required reading in order to enjoy this sequel.

Best bit

(Image credit: Bandai Namco)

I love what the team has done with the Blood Code system in Code Vein 2. Effectively, templates for your desired build make experimenting with a bunch of different weapon types, skills, and boosters a delightfully simple process; no need for tedious stat reallocations here. Though I will say, an option to save loadouts would’ve been nice.

It does begin in a similar manner, though. The player character, having recently died, is resurrected as a revenant hunter. From your base of operations, MagMell, you’re tasked with slaying five heroes of old in order to prevent an imminent calamity.

It’s not as simple as just rocking up to their door and demanding a fight, though. You’ll first need to procure a key - a resonant object that played an important part in any given hero’s life - to release them from dormancy. To do so, you’ll travel back in time to the hero’s eras not only to explore their regions on the world map, but also to get to know them intimately and help them solve the crises of their time.

It’s a brilliant narrative hook. The heroes are all incredibly likable characters. Befriending and forming bonds with them in the past, only to have to put them down in their boss forms in the present, always left me feeling a little saddened. It was enough of a hook to get me to keep playing, especially as side quests involving the heroes can help them come to terms with past regrets and put a more positive spin on their fates in the future.

Full kit

(Image credit: Bandai Namco)

Code Vein 2 puts player expression at the forefront. Like the first game, you’ll start with a fantastic, in-depth character creator, and it’s even better in the sequel. You can customize your character to a pretty granular degree, from clothing and accessories to hair highlights and even how light bounces off their eyes.

I’m not ashamed to admit I spent a whole hour making my hunter, and to some, that’s probably no time at all, given the options on offer. You can fully change your appearance at MagMell at any time, too, if you ever want to make adjustments both small and large.

There’s a healthy amount of weapon types, too, from massive axes and hammers to hit-and-run mid-range options like bayonets and rune blades. In addition to standard weapons, there are plenty of armaments to supplement your build, also. Formae, for example, come in offensive and defensive varieties. There aren’t a terrible amount of these in the game, but they do offer you options for ranged attacks, shields, evasion, and more.

Then there’s the Jails, supplementary weapons that you’ll use to drain essence from enemies to restore the Ichor you need to spend on skills. You can assign four skills to a weapon, and they come in the form of offensive maneuvers or support spells. Learning how and when to use skills in battle is essential in Code Vein 2, and using them in tandem with your regular attacks and your Jail offers a pretty satisfying combat loop.

Code of conduct

(Image credit: Bandai Namco)

The Blood Code system returns in Code Vein 2, and they’ve been significantly overhauled here.

Put simply, a Blood Code is essentially a template for your desired build. Individual Blood Codes have their own spread of stats baked in (you can level up your character, but like in the first game, this is a general increase to health, attack power, and the like). This lets you best take advantage of different types of weapons and playstyle-altering boosters.

It’s a novel idea, and one I think works well here. Blood Codes mean that you don’t have to lock yourself into any one type of playstyle, like you might have to in the likes of Elden Ring or Lies of P, before having access to stat reallocation in those games.

Not liking the heavy strength-based playstyle? Swap out your Blood Code for something Dexterity or spell-focused. In terms of builds, you’re really only limited by weapon upgrade materials, which are plentiful out on the world map and can be found easily via exploration. You’re also actively incentivized to try out several Blood Codes, as maxing out familiarity with them will reward you with unique and powerful boosters, which are similar to Elden Ring’s talismans (or Dark Souls’ rings).

Blood Codes also feature the 'Burden' system. Weapons and other equipment will contribute to this burden, and your Blood Code's stats are effectively the amount of 'weight' that can be applied to them. If you're under the stat burden, you'll gain various benefits, while going over will incur penalties. Overburdened Vitality, for example, will lower your dodge efficiency under a certain health threshold.

With friends like these

(Image credit: Bandai Namco)

Rounding out combat in Code Vein 2 are your partners, with whom you can explore the open world. You can choose which partner to take with you at any Mistle (that’s Code Vein’s version of checkpoints/bonfires), and they offer varying stats and perks based on their own playstyles and personality.

Partners are a fantastic system, too, and offer something of a stealth difficulty option, of sorts. Your partner can fight alongside you, for one, handy when you need a distraction when facing multiple enemies. Alternatively, you can ‘assimilate’ your partner, absorbing them into your Jail, giving you noticeable stat boosts and increased power. This is incredibly useful during boss fights, especially if you’re confident going one-on-one with Code Vein 2’s most challenging foes.

Speaking of challenge, one complaint I have is that, like the first game, difficulty is a bit all over the place. I greatly struggled in the first 10 or so hours of play. Enemies have incredibly high poise, rarely staggering from even heavier-hitting attacks. Most can hit like a truck, too, leading to some growing pains as you’re finding your feet in the early game.

However, once you’ve got some solid upgrades behind you - be that a powerful new weapon or Blood Code - things start to become significantly easier. The first major boss was quite the gatekeeper for me, and certainly the one I struggled most with in the entire playthrough.

After this, while the game wasn’t necessarily any easier on paper, I’d earned enough upgrades through thorough exploration that few areas, enemies, and even bosses gave me any trouble whatsoever. In fact, it wasn’t until the last couple of late-game dungeons that difficulty shot right back up, honestly feeling a little over-tuned.

Code Vein 2 has a bit of a difficulty trough, then. The game is bookended on either side by significant challenges, but you’ll likely breeze through a good three-quarters of the game’s overall content. Enemy and boss variety is pretty lacking, too, meaning you’ll quickly learn the ins and outs of most enemy types before the halfway mark. That’s definitely a shame, especially as the world presented in Code Vein 2 is otherwise incredibly creative, with some truly astounding boss designs.

The frontier wasn't built in a day

(Image credit: Bandai Namco)

Overall, I love Code Vein 2, but there was one major aspect of the game that often prevented me from enjoying it fully. Performance on console (at least on PS5, where I reviewed the game) is frankly abysmal.

While interior locations run well enough, often maintaining the 60fps target, things plummet in the larger outdoor environments. There is a ton of environmental clutter, from rubble and foliage to abundant particle effects, which certainly doesn’t help. But even the act of swinging the camera around can cause the frame rate to chug uncomfortably. It can be a nightmare against bosses, too, with some of the flashier attacks resulting in a notable decrease in overall performance.

In short, it’s a mess. It’s something that I hope Bandai Namco can address post-launch, as Code Vein 2 is an otherwise brilliant game, unfortunately hampered all too often by poor performance.

Should I play Code Vein 2?Play it if...

You saw the first game’s potential
If you liked the original Code Vein, then I simply can’t recommend the sequel enough. Code Vein 2 refines many systems found in that first game, and (performance hitches aside) offers a successful shift to an open-world format.

You struggle with character builds
The Blood Code system in Code Vein 2 is excellent. It lets players instantaneously change playstyles with no penalty whatsoever. This is a game that strongly encourages experimentation and never punishes you for playing around with certain stats.

You love character creation
I have a real soft spot for character creators in games, and Code Vein 2 offers one of the best I’ve seen in years. Clothing, markings, hair length, highlights, accessories (and even granular placement of said accessories), and so much more mean you could potentially spend hours crafting your perfect hunter.

Don't play it if...

You were expecting a massive challenge
There’s some friction in the early and late game, but by and large, Code Vein 2 isn’t particularly challenging. I managed to beat most bosses in a handful of attempts at most. New Game Plus does exist for those seeking greater challenges on repeat playthroughs, but I think the game could do with more challenging options in general. Maybe post-release?

Performance is paramount to you
At launch, Code Vein 2 is poorly optimized, at least for console players. Poor framerates and soupy visuals often brought on by overworked dynamic resolution, lead to a pretty uncomfortable and unenjoyable experience at times.

Accessibility

There aren’t many dedicated accessibility options in Code Vein 2 at launch. The game does feature fully remappable controls, though, and decent subtitles support that lets you adjust size, background opacity, and speaker identity.

How I reviewed Code Vein 2

My playthrough of Code Vein 2 lasted around 42 hours. This was near enough a 100% completion run, tackling all main and side quest content. In that time, I fully upgraded several weapons, Blood Codes, and Jails, and was able to craft some seriously powerful builds.

I’ll definitely be looking at a New Game Plus run close to when the planned DLC drops later this year. I played the game on PlayStation 5 with the DualSense Wireless Controller, on an LG CX OLED TV.

First reviewed January 2026

Sigma 12mm f/1.4 DC | C: One-minute review

The Sigma 12mm f/1.4 DC | C is the latest, and widest, lens to join Sigma’s comprehensive list of primes with a fast f/1.4 maximum aperture, complimenting the 16mm, 23mm, 30mm and 56mm f/1.4 primes in its Contemporary range.

All five f/1.4 primes are specifically designed for mirrorless APS-C cameras, and as such are small and portable. The Sigma 12mm f/1.4 DC | C is available for Sony E and Fujifilm X, but also for Canon RF, with the brand now opening up to third-party lenses with autofocus on its APS-C cameras.

With a weight of just 225g and measuring 69.4mm long, the Sigma 12mm f/1.4 DC | C lens is beautifully sleek, and works brilliantly with small APS-C mirrorless camera bodies (Image credit: Future / Dan Mold)

Speaking of mount options, on Sony E and Fujifilm X bodies with a 1.5x sensor crop the 12mm lens behaves more like an 18mm focal length (full-frame equivalent), whereas on Canon APS-C mirrorless cameras with a 1.6x crop factor it will feel a little more zoomed in, and behave more like a 19mm focal length.

So if you own one of these APS-C mirrorless camera bodies should you run out to buy the Sigma 12mm prime? Well, it's not the widest prime on the market – that title goes to the Sony 11mm f/1.8. However, if you don't mind it being a little more zoomed in at 12mm, and prefer the brighter f/1.4 maximum aperture, then it's an absolute no-brainer.

If your budget can't quite stretch to the Sigma 12mm, or you shoot on Sony mirrorless, then you'll want to see what other options are available for you below.

Sigma 12mm f/1.4 DC | C: Price and availability

• Priced at $579 / £519 / AU$1,000
• Lens hood included
• Announced August 2025

Sigma announced the 12mm f/1.4 DC | C on August 19 2025, and it started shipping later in September.

It's available for Sony E, Fujifilm X, Canon RF mounts and costs $579 / £519 / AU$1,000. To put that into context, its rivals are the Sony E 11mm f/1.8, which costs $699 / £477 / AU$799, the Viltrox AF 13mm f/1.4 STM, which costs $429 / £440 / AU$624, and the Samyang AF 12mm f/2, which retails for $499 / £348 / AU$598.

While it can’t match the Sony’s wide focal length, it does offer a great balance of a still very wide 12mm focal length and that super-wide f/1.4 aperture, all wrapped up in a very small and portable package.

It's a little more expensive than the Viltrox and Samyang offerings, so those on tighter budgets may prefer to save money and miss out on the better features found in the Sigma 12mm. Sony users will be faced with a tougher choice, as they'll have to also weigh up the Sony E 11mm f/1.8, which has a wider focal length at the cost of a slower maximum aperture.

For me, the Sigma 12mm f/1.4 DC | C lens would have been even better value for money if it had included an iris ring lock and MF/AF switch on the barrel, though I think for most people these will be minor gripes in an otherwise stellar lens that combines brilliant portability with great image quality and a super-fast and wide aperture and focal length.

Sigma 12mm f/1.4 DC | C: specsSigma 12mm f/1.4 DC specs

Type:

Wide-angle prime

Mount:

Sony E, Fujifilm X, Canon RF

Sensor:

APS-C

Focal length:

12mm (18mm effective on Fujifilm & Sony, 19.2mm on Canon RF)

Max aperture:

f/1.4

Minimum focus:

0.17m

Filter size:

62mm

Dimensions:

68 x 69.4mm

Weight:

7.9oz / 225g

Sigma 12mm f/1.4 DC | C: Design

• Some level of weather-sealing that's usually reserved for more premium Art lenses
• Very lightweight at 7.9oz / 225g
• Sony and Fujifilm versions have an iris ring, while Canon version has a Control Ring

The Sigma 12mm f/1.4 DC | C is perfectly small and portable, with super-sleek dimensions of 68 x 68.4mm and a weight of just 225g, which makes it well matched with the smaller APS-C bodies it’s designed to be used with. You can also use it on a full-frame camera, but you’ll need to use the camera's APS-C crop mode to accommodate the smaller imaging circle this lens produces.

With not a lot of lens barrel to play with, the exterior design has been kept simple, with just an electronic fly-by-wire focus ring and also an iris ring to control the aperture – the latter is a ‘Control’ ring on Canon RF cameras, which can be assigned to a range of functions, including, but not limited to, aperture.

There are, however, no switches on the barrel itself, which means you’ll need to dive into the menus to switch between AF and MF. There’s also no switch to lock the iris ring in its ‘A’ mode to prevent it from slipping, and the iris ring is also clicked, with no way to switch it over to a de-clicked mode – two features which I’ve become accustomed to after using Sigma Art lenses such as the 135mm and 17-40mm. While not a dealbreaker by any means, these would have been welcome inclusions here.

The Sigma 12mm f/1.4 DC | C features an iris control ring, though this is replaced by a Control Ring on the Canon edition (Image credit: Future / Dan Mold)

Inside, the lens is constructed from 14 elements in 12 groups, and includes three aspherical elements, plus two SLD (Special Low Dispersion) elements.

It has a rounded 9-bladed aperture design which can be opened as wide as f/1.4 or closed to f/16. The minimum focus distance is also just 17.2cm, so close-up shots with blurry backgrounds are very possible (see my test shots in the Performance section).

On the front of the lens is a filter thread which takes 62mm screw-in filters. A LH652-01 petal lens hood is included, which is equally as petite as the lens itself, and helps to block out stray light rays to reduce flare.

A weather seal around the lens mount indicates some level of protection from the elements, though it's not as comprehensive as found on Sigma's Art line of lenses (Image credit: Future / Dan Mold)

The front element also has a water- and oil-repellent coating that compliments the dust and splashproof design of the lens. Sigma’s more budget-friendly line of Contemporary lenses don’t usually get the weather-sealed treatment, but this 12mm is somewhat protected, as it has a rubber gasket around the rear lens mount.

The lens is as fast as or faster than its main competition, including the Sony E 11mm f/1.8, Viltrox 13mm f/1.4 and Samyang 12mm f/2, though it’s not quite as wide-angle as the Sony model. It’s also the most expensive of the pack – more than twice the price of the Samyang. It’s similar in size and weight to the Samyang and Sony, though the Viltrox model is notably larger and heavier. However, if the speed of the faster aperture or shallow depth of field are your priority and money is no object then the Sigma is definitely one to consider.

Sigma 12mm f/1.4 DC | C: Performance

• Very small and portable
• Bright f/1.4 maximum aperture makes it a beast for low-light shots
• Sharp details and smooth bokeh
• No switches on lens barrel, making it a little difficult to switch settings

I was able to test the Sigma 12mm f/1.4 DC on both an APS-C Sony A6700 and full-frame Sony A7R IV in crop mode, both of which delivered images around 26MP.

Autofocus was fast and reliable – it took a brief moment to lock on but was overall impressively fast and quiet. Sigma claims the stepping motor delivers ‘minimal’ focus breathing, and in my testing I would have to agree. The autofocus was also accurate when locking on to subjects with low contrast, and it kept up well with the Sony A6700’s subject-detection and tracking, too.

It would have been nice if the lens featured optical image stabilization; however this wasn’t too much of an issue, considering most modern mirrorless cameras have sensor-based IBIS and you also have that super-wide f/1.4 maximum aperture, so you rarely capture shaky shots or footage. Many low-light shots. such as traffic trails or astrophotography. also require a tripod, so the lack of optical image stabilization for these types of shots isn't an issue.

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The bright f/1.4 maximum aperture makes it possible to throw the background into a beautiful blur, but its wide 12mm focal length means you need to get up close to your subject to do so (Image credit: Dan Mold)Image 2 of 3

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Image quality was overall impressive, with decent center sharpness from the get-go, though that super-wide f/1.4 aperture did contribute to a little softness around the edges and corners, but these areas became sharp very quickly by f/2.8. The corners were also quite dark in the raw and JPEG files, though again this was remedied by f/2.8, and this vignetting is easily fixed in post-production.

The in-camera lens correction profiles did a good job at creating sharp and mostly distortion-free photos. There was also impressively virtually no chromatic aberration, and the lens handled flare when shooting towards the sun very well.

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As is to be expected from a lens with such an extreme wide-angle focal length, Sigma’s 12mm does show some signs of barrel distortion around the edges, but this is by no means fisheye, and is overall it's very well handled. Straight lines of buildings do tend to bow a little when shot from up close, so if buildings and architecture is the top of your mind you’ll almost certainly be better off with a tilt-shift lens. Aiming the lens up at buildings exaggerates the barrel distortion the most.

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However, for an everyday walkabout lens for city shots it’s a great choice. While perhaps not the best option for exterior architecture, it would be a fantastic lens for interiors, where the wide focal length will help you squeeze more of small spaces into the frame, and its bright f/1.4 aperture will help you get good results even in dark interior spaces.

Should you buy the Sigma 12mm f/1.4 DC | C?Buy it if...

You own a Sony E, Fujifilm X or Canon RF APS-C body

The Sigma 12mm f/1.4 is small, and pairs perfectly with smaller APS-C bodies

You need a fast wide-angle prime

This Sigma lens is the fastest wide-angle prime for APS-C bodies on the market, with an f/1.4 maximum aperture

You want to blur backgrounds

With its f/1.4 maximum aperture you can get up close and personal to your subjects, and throw backgrounds into a blur with a shallow depth of field easily

Don't buy it if...

You need the versatility of a zoom

If you don't want to be stuck at just one focal length you'll likely be better off with a zoom lens that gives you more options, though this will likely have a slower max aperture

You're on a budget

The Sigma 12mm f/1.4 is the most expensive of its rivals, which include the Sony E 11mm f/1.8, Viltrox AF 13mm f/1.4 STM and Samyang AF 12mm f/2, and while it can’t match the Sony’s wide focal length it does offer a great balance of a still very wide 12mm focal length, and that super-wide f/1.4 aperture

You like to change settings quickly

With no physical switches for AF/MF on the lens barrel it can be a slow process to change settings in the camera menu. There's also no lock on the iris ring, which means it can frustratingly be knocked out of position easily.View Deal

How I tested the Sigma 12mm f/1.4 DC | C

• I used the lens extensively for a month, shooting around busy cities in both during the day and at night
• I paired it with the Sony a6700 APS-C body as well as a Sony a7R IV full-frame body in crop mode
• I took wide-angle shots of cities, sunsets, low-light scenes, starscapes, and more

I got hold of the Sigma 12mm f/1.4 DC | C and Sony A7R IV and A6700 bodies for a month to give the lens a thorough testing over an extended period.

Due to its small size and portability the lens quickly became my go-to option when I needed to bring a camera with me for days out around cities such as London, where I shot everything from landscapes to cityscapes, sunsets, astro and still life.

I took a range of pictures with in-camera lens corrections enabled, and also turned off to see the comparison. I shot in raw and JPEG formats, and shot at all of the various apertures to gauge how things like corner sharpness and vignetting changed throughout the aperture range.

• First reviewed January 2026

Fritz!Box 5690 Pro: 30-second reviewSpecifications

Connectivity: Wi-Fi 7, Triband, Mesh Networking, DECT ULE, Zigbee Integration, Media Server
RAM: 128GB
Ports: USB-A 3.1, Gigabit LAN, 1x 2.5Gbps LAN/WAN
Size: Approx. 268mm x 165mm x 48mm
Weight: 1100g
Operating System: FRITZ! OS
Accessories: Power adapter, DSL & fibre cables, SFP modules, LAN cable, quick-start guide
Data transfer rate: 18520 Mbps
LAN Port Bandwidth: 1000 Mbps

AVM is known for doing things a little bit differently with networking features to make their routers stand out from the crowd, and sure enough, the Fritz!Box 5690 Pro is no different. The 5690 Pro has been designed for home and small business use, and what makes this particular model stand out from the competition is just how future-proof it is, being fully compatible with the latest technologies such as fibre and Wi-Fi 7 as well as backward compatible with what has come before.

As such, it takes the leap to Wi-Fi 7, meaning that if you have the latest devices, iPhone 16, Vivo X200 you can ensure that you get the fastest possible internet speeds. It also features two internal routers, one that enables DSL and the other fibre connections, meaning that if you've just swapped to fibre, or you know that you're going to in the near future, you can upgrade to this router knowing that it will be suitable for use later on.

Compared with many home routers, there are a few more options for connectivity on the back. Alongside the fibre and DSL to connect you to the outer world, there's compatibility for a telephone and some smart home devices built-in, so connecting an internal phone network for a small business or connecting to your smart devices in your home is made much easier with the use of this router.

Getting started with the router wasn’t as straightforward as many others that I've tested, and there are plenty of options through the setup process. Essentially, you need to know a bit more than the standard user about what type of internet connection you have, fibre, DSL, or other, and through the setup process, you're asked for speeds and other specifications that need to be answered accurately in order to make the most of what this box has to offer.

Whilst I didn't have the optional smart home additions such as the Fritz!Fon and Fritz! Smart, it's great to see that AVM has not just thought about this as a router that’s going to draw in the internet into your house or small business, but also as the expandable heart of a larger networking ecosystem.

Right from the start of this test, whilst the design, graphics and look of the Fritz!Box 5690 Pro do make it look extremely user-friendly and for the mass market, which in many ways it is, if you really want to make the most of what’s on offer here, especially those smart home features and the more advanced fibre connection, then you are going to need a higher level of network understanding.

Once you do get everything set and configured, the signal strength and speed are exceptionally good. However, used as just a straightforward router, this is on the expensive side - given that cost, it's unlikely to make it into our best Wi-Fi router round-up. But if you consider it as just the start of your home or business networking hub, especially with mesh, smart home options and an easy way to set up an internal telephone system, then it suddenly becomes very good value, which is matched by excellent performance.

Fritz!Box 5690 Pro: Price and availability

(Image credit: Alastair Jennings)

• How much does it cost? £453
• When is it out? Available now
• Where can you get it? You can get it Amazon

At present, the AVM Fritz!Box 5690 Pro is available in Europe from the official website here. It's also available from online retailers like Amazon.co.uk here, where it's priced at £453.

• Value: 4 / 5

Fritz!Box 5690 Pro: Design

(Image credit: Alastair Jennings)

• Stylish design
• Wi-Fi 7
• DSL and Fibre support

The styling of the 5690 Pro is quite different from most other wireless home or small business routers. It's relatively large with two prominent WLAN and Connect buttons on the red detailing around the right-hand side of the unit, and four very clearly laid-out LED indicators showing connection and status.

Around the back, everything is clearly laid out, with options for both DSL and fibre connectivity. Most of us are still on DSL, which is pretty straightforward to set up, but the great point here is that it's ready for fibre as well, and in the box you're provided with a fibre-optic cable ready to get going. You just need to check that you have an ONT (Optical Network Terminal) that supports the fibre-optic cable connection. That means that it doesn’t just offer the usual network socket, but also features an optical option.

One of the first things that highlights that this is completely different from anything else is the fact that it comes with two SFP (Small Form-factor Pluggable) modules, essentially a plug-in adapter, which slot into the back of the unit depending on the type of fibre connection you're using. There's one module for AON up to one gigabit and another for GPON up to 2.5Gbps. This is the first of what could be a few stumbling blocks where you have to pick the correct one for your connection. If you’re on DSL then you don’t have to worry.

Once the SFP is installed, you can then connect your DSL, any analogue phones that you have, your WAN/LAN, and up to four gigabit LAN connections directly to computers. There's also a USB 3.1 port if you need to connect a USB stick or a hard drive.

The ports at the back are quite recessed, which helps protect them from getting knocked, offering a good amount of protection compared with most routers that simply have the cables sticking out.
When it comes to power, the router comes with its own power lead straight into the AC mains.

One of the other features that I liked from the outset was the WLAN button on the red detailing. This enables you to quickly turn the WLAN on and off without logging in to a web interface. A quick press will switch off the internet if you want to disable it overnight.

The second button is the Connect button, and this uses WPS pairing, ready for mesh setup. A quick push starts WPS pairing, and a longer press (up to 6 seconds) initiates the mesh connection mode.

Finally, there are four LEDs along the front. The first is Info, this is a custom status LED you can set up through the Fritz!OS, so if you do have a system that you would like a visual confirmation for, then you can assign it to this LED. Then you have Fon, which is for the phone connection, either analogue or VOIP, and will only activate if there's a phone plugged in.

The next LED is WLAN, and if this is solid, it shows that the WLAN is connected and working. Likewise, the Power/Internet LED indicates that you're connected and powered on. Otherwise, the design remains simple, with most advanced features accessible through the browser interface.

(Image credit: Alastair Jennings)

• Design: 4 / 5

Fritz!Box 5690 Pro: Features

One of the big features here is that it has a built-in fibre through the SFP module as well as a DSL modem, so there's no additional hardware needed. You can just take it out of the box and get started. When it comes to fibre, those two SFP modules included, one for 1Gbps and the other 2.5Gbps dependent on your connection.

Next up on the ports is the DSL and telephone port, alongside a 2.5Gbps WAN/LAN port. There are also four gigabit LAN ports for connecting computers and a USB 3.1 port.

The telephone port supports a telephone/DECT telephone system that enables cordless telephony, where this 5690 Pro box acts as a DECT (Digital Enhanced Cordless Telecommunications) base station. So if you're running a small business and need to set up an internal phone network, then this is a great option. Whilst the price for a standard router might seem expensive, when you start to factor in all these additional features, it becomes very good value.

It's worth pointing out that whilst there are plenty of features here, it will only support one internet connection at a time. This should be fine for most homes and small businesses, but if you're operating a more complex network with a dual connection, then you'll need to upgrade to a more enterprise-level router or just have two.

The Fritz!Box supports Wi-Fi 7, which enables it to simultaneously use three frequencies, 2.4GHz, 5GHz and the new 6GHz band. This multi-link operation (MLO) enables it to use multiple frequency bands for greater stability and compatibility with devices.

This box theoretically enables speeds of about 18,500Mbps, using the fastest 6GHz band at 11,530Mbps, the 5GHz band at up to 5,760Mbps, and the 2.4GHz band at 1,200Mbps. It’s just worth pointing out here that only the 5GHz and 6GHz bands will support full Wi-Fi 7 wireless connectivity.

Alongside the router, there are also a wide variety of smart home accessories, including the Repeater 6000. So if you live in a larger house or have a larger office where the Wi-Fi signal starts to get weak, then attaching one of these at a midway point will help boost the signal throughout in a mesh-style system.

Likewise, there’s also a telephone system with DECT that enables up to six cordless handsets to be connected, and Zigbee smart home control is also built into this router. Again, all of these features are great to see in a router of this type, but accessing them does take some technical know-how.

Alongside the hardware, you also have the Fritz!OS, and this enables you to manage router passwords, settings and access. You can also set up features such as advanced parental controls and guest Wi-Fi options, which is great if you're running a small business or have guests in your house and don't want them on the main network. It also enables you to set up a media server that will provide NAS-like functions using USB storage or a dedicated NAS.

(Image credit: Alastair Jennings)

• Features: 4.5 / 5

Fritz!Box 5690 Pro: Performance

(Image credit: Alastair Jennings)

Getting started with the Fritz!Box 5690 Pro was relatively straightforward, with the unit being removed from the box, plugged in and then the DSL cable connected. Unfortunately, while I have fibre running to the house, my box does not enable me to connect directly through the fibre optic cable into a router.
This means that whilst I can test the Wi-Fi 7 capabilities, when it comes to checking the speeds, I will be limited by that DSL connection.

One of the first things that was apparent compared with the router and mesh system that is presently installed in both the house and my office was that the single router unit had a far greater range. I was able to pass through several walls and a distance of over 8 metres without attaching a repeater.

During the test period, the router was left in place for over four weeks, supplying the household with its main internet connection, used for network storage, general household internet use and TV, and during that time the connection proved exceptionally reliable, with the ability to log on through the https://fritz.box URL to access the router options and settings.

One thing that became apparent during the initial process, and again when further devices were connected, was that, unlike some of the out-of-the-box router options available, the 5690 Pro does require a bit more technical knowledge to get set up and running. That knowledge will only become more necessary when switching over to a true fibre connection, with not only the need to connect up the fibre-optic cable, which is straightforward, but also to know the exact details of your connection type.

For the most part, the speed of the connection was exceptionally good. It's just a shame that the network port for LAN is limited to 2.5Gbps, not 10Gbps, which I would’ve expected with a router this fast. However, with a two NAS attached, the transfer rates to and from that box were excellent and on par with my existing system. Using my MacBook Pro M1 Max, I did notice that compared to the Eero router, there was very little speed difference. However, when I switched over to the ASUS ExpertBook equipped with Wi-Fi 7, I saw a significant uptick in speed.

What I also really liked was that, unlike my standard routers that offer only one or one network ports on the back, here I had four additional gigabit LAN ports, meaning that I could keep two NAS units and a network adapter attached at all times to the router, just making access between all network-connected devices that much easier.

• Performance: 4.5 / 5

Fritz!Box 5690 Pro: Final verdict

(Image credit: Alastair Jennings)

During the test, it became very obvious that when it comes to the Fritz!Box 5690 Pro, you should really think of this as the heart of your networking ecosystem, and one that’s future-proof, ready for fibre if you haven't already made the move from DSL.

It packs a lot into one small box with its dual modem and two connection types. Once it's set up and installed, you can use it for standard internet, phone calls, and also for operating all your smart home gadgets, of which Fritz! offers a good selection. If you already have smart home gadgets, however, then you do need to check compatibility. While it fully supports DECT ULE and some Zigbee 3.0 protocols, it’s not fully compatible with all devices, although there’s usually a workaround if you have the technical knowledge.

Those additions to the Fritz! Box ecosystem comes at an extra cost, but if you're setting up a small business and looking for a complete solution, then this is a solid option. Likewise, if you're setting up a smart home and have a bit of technical knowledge, again, this is a good choice, which actually balances out the price when you consider everything that's included.

If you're just looking for a straightforward Wi-Fi 7 router, then this might be a bit more advanced than you need, but it’s great to see that level of flexibility. The fact that it has additional gigabit LAN ports on the back does make it extremely useful and one step up from your average router, even at a base level, and for the last month I haven’t had to uplug units in order to make room for review gear.

By the end of the test, I was impressed with the quality of the wireless connection, even through my DSL connection, the performance over Wi-Fi 7 was a noticeable step up from the Wi-Fi 6 system I currently have installed. But what stood out more was that I could plug my NAS straight in, along with other network-connected devices, and there was the option to add in a telephone system as well. That means I could have a phone in the office, studio and workshop, keeping my work number separate from my personal mobile.

If you run a small business or work from home and have plenty of devices connected to the internet, then this is a solid option. You might need some technical knowledge for the more advanced features, but as a straight out-of-the-box option, it isn’t too difficult to work out, and will provide you not only with reliable internet, but a future-proof design and feature set that should last for years.

Should I buy a Fritz!Box 5690 Pro?

Value

Initially looks expensive, until you make use of the full range of features 

4 / 5

Design

Very neat and unique in design and style,though a little plasticky in build quality 

4 / 5

Features

One of the most feature-packed routers on the market—supports a huge variety of devices

5 / 5

Performance

Excellent compatibility across the board, full performance potential only just touched on

4.5 / 5

Overall

Flexible router that enables far more than just connecting you to the internet 

4.5 / 5

(Image credit: Alastair Jennings)Buy it if...

You want to centralize smart home control
A router that not only provides internet, but also manages Wi-Fi, broadband, telephony and Zigbee home tech, without additional devices.

You want the faster speeds of Wi-Fi 7
If you’ve just moved into a new home or office and need a new router, whether you have fibre installed or not, this router offers future flexibility and compatibility.

Don't buy it if...

You need multi-gig LAN
Though fast, the LAN speed is limited to just 2.5Gbps, too slow for really fast NAS transfers.

You want a simple set-up
While the basic features aren’t too difficult to set up, if you want more advanced control over your smart home, phones and your internet, some technical knowledge is required.

Klipsch Flexus Core 100: review

If you’re short on space, but still want to experience the wonders of Dolby Atmos, then the Klipsch Flexus Core 100 could be the soundbar for you. This 2.1-channel model aims to supply “immersive, spatial sound” in a single, compact bar, using virtualized Atmos.

Let’s start with a bit of a reality check. The Klipsch Flexus Core 100 has some key limitations that hold it back from delivering the expansive, three-dimensional sound that larger models offer. It uses a fairly basic 2.1 channel configuration, with four main drivers – two front-firing 2.25-inch speakers, and two built-in four-inch subwoofers.

Unlike most of the best soundbars for Dolby Atmos, the Flexus Core 100 doesn’t have up-firing drivers, which are required for ‘true’ Atmos. There’s also no center channel on offer, and as a fairly narrow bar, this thing’s not going to plate up the width you’d expect from a full-length model.

(Image credit: Future)

With all of that said, the Klipsch Flexus Core 100 is a pretty good-sounding model. When watching a 4K UHD Blu-ray of Top Gun: Maverick, I was impressed by accurate dialogue in the opening scene – which sounded well-defined, and maintained the echoey effect you’d expect in a wide open space.

On top of that, Maverick showcased the low-end talents of the Flexus Core 100. The rumble of jet engines was more impactful than a lot of bars in this size category – and other parts of the frequency range didn’t sound obscured as Tom Cruise’s character prepared for take off.

I will say, though, that when the jet flew up and overhead, the verticality of the move was very limited. And more generally, this soundbar struggles to conjure up a sense of height – it's understandable with its technical limitations, but it’s going to be an issue for those wanting great Dolby Atmos in a small package.

In spite of its unremarkable height effects, the Flexus Core 100 still provides a decent amount of width for such a narrow model. In The Mask, the soundbar commendably replicated the cartoonish spin of the titular character across the screen. As he smashed through a glass window, the combination of a low-end thump with a high-pitched shattering also came through with clarity and impact, capturing the surprising nature of the move brilliantly.

One small issue I picked up on was during a scene where two B-rate mobsters are playing air hockey in the backdrop. Here, the left and right channel separation seemed overzealous and choppy – likely a result of there being no center channel, as this isn't something I experienced on a 5.1 bar like the Marshall Heston 60.

(Image credit: Future)

As well as movies, I tried listening to some music over Bluetooth using Tidal. And like a lot of small soundbars, the Flexus Core 100 isn’t particularly talented in this department.

In Black Eye by Allie X, I was satisfied with the depth of the bass, although it wasn’t particularly agile. Meanwhile, vocals were clear enough, but not separated all too much from other sounds in the mid-range. Percussion wasn’t the most precise either, and it lacked a sense of space. Overall, I got a relatively clean listen, but one that lacked nuance or detail.

With Atmos music, it was a similar story. Dream of Arrakis by Hans Zimmer offers solid low-end punch, but the attack of percussion was fairly blunt, and vocal elements weren’t all too clear in the mix. The expansiveness of this master was also pared back quite a bit compared to what I’ve heard on more premium compact bars, like the Sonos Beam Gen 2.

Something else I realized when playing tunes, was that the soundbar didn’t automatically switch to Music mode – something I’ve become relatively accustomed to from most modern soundbars. You have to select the appropriate mode with the included remote or the Klipsch Connect Plus app.

Still, the two modes are decently differentiated, and if you want to make additional changes, you can make use of an equalizer in the companion app. And EQ options aren’t bad at all – you can manually adjust bass, mids, or treble, or switch between presets, including: Flat, Vocal, Bass, Treble, and Rock.

(Image credit: Future)

More generally, I was a big fan of the Klipsch Connect Plus app. It’s brilliantly responsive, well laid-out, and pretty feature-rich. On the main screen, you can change source, activate a genuinely great multi-level voice enhancement setting, activate night mode, and more. An additional settings menu also opens up channel level adjustment, surround and subwoofer pairing, and display brightness adaption.

The only thing I was really missing on the app was some kind of room calibration tool to optimize the Flexus Core 100 to my listening space – something you’ll find on soundbars like Sonos Beam 2nd Gen and Marshall Heston 120.

I touched on the Flexus Core 100’s display a moment ago, and I have to give Klipsch some kudos here – it looks absolutely fantastic. Rather than relying on a basic lighting system, there’s a large display with full letters and numbers to let you know which mode you’re using, source you’re connected to, and volume level you’re at. This is incredibly clear, and makes for a much smoother user-experience.

On top of a neat display and seamless in-app experience, setting the Flexus Core 100 up really couldn’t have been easier. You’ve just got to connect it to a power source, and hook it up to your TV over HDMI eARC or digital optical – easy as pie. You can also build your system out at your own pace by connecting a compatible wireless sub, or a wired one via the soundbar’s ‘sub out’ port. You can also purchase Flexus Surround speakers for a more three-dimensional listening experience.

In terms of functionality, the only major miss in my view is the omission of Wi-Fi streaming. Personally, this is an absolute must for me. I love being able to use Spotify or Tidal Connect to enjoy my music in higher quality than Bluetooth streaming allows. Some may also lament the lack of DTS support, which is less common than Dolby Atmos for streaming, but is often used on Blu-rays.

We’ve spoken a lot about the technology involved so far, but how does the Flexus Core 100 fare in the looks department? In my opinion, this soundbar is a little on the average side. The large logo on the right side isn’t the most attractive, and the fabric speaker grille doesn’t quite give off a premium impression. Still, the model is well-made, and I’ve already raved about its excellent display.

One thing I’ve not mentioned yet is the Flexus Core 100’s price-tag. And this is pretty competitive, all things considered. It comes in at $349 / £299 / AU$645, which is less than a 2.0 channel rival like the Denon Home Sound Bar 550 and considerably less than compact Atmos titans like the Sonos Beam Gen 2 and Bose Smart Soundbar.

In the end, then, the Klipsch Flexus Core 100 is a solid soundbar overall. It won’t deliver the most amazing Dolby Atmos, it’s not the best-looking model I’ve seen, and I’m also still sad about the omission of Wi-Fi streaming.

But its great bass levels, clear dialogue, impressive companion app support, and ease of use are all highly commendable. If you’ve got the cash, I’d suggest going with either Sonos or Marshall’s compact soundbars, but if you’re on a tighter budget, this model is well-worth considering.

(Image credit: Future)Klipsch Flexus Core 100 review: price and release date

• $349 / £299 / AU$645
• Launched in April 2024

The Klipsch Flexus Core 100 was released in April 2024, and is part of a product line that also features the Flexus Core 200 and the exceptional Klipsch Flexus Core 300.

It has a list price of $349 / £299 / AU$645, making it the cheapest product in that lineup, and very competitively priced against other compact Dolby Atmos models like the Sonos Beam Gen 2, for instance.

Klipsch Flexus Core 100 review: specs

Dimensions

28 x 3 x 5 inches / 711.2 x 76.2 x 127mm

Speaker channels

2.1

Connections

HDMI eARC, digital optical, sub out, Bluetooth 5.0

Dolby Atmos / DTS:X

Yes / No

Sub included

No

Rear speakers included

No

(Image credit: Future)Should I buy the Klipsch Flexus Core 100?

Attributes

Notes

Rating

Features

Great companion app, but no DTS and no Wi-Fi streaming.

3.5/5

Performance

Strong bass response, clear dialogue, decently expansive – but music and height effects are unremarkable.

4/5

Design

Not the most beautiful, but the display and build quality impressed me.

4/5

Setup & usability

Lacks room correction, but very easy to connect and control.

4/5

Value

Pretty competitively priced against rivals, but doesn’t have quite as much quality.

4/5

Buy it if...

You’re looking for some low-end power
One of the best things about the Flexus Core 100 is its impressive bass performance. Explosions and low-end heavy scores will sound so much better than they would with plain TV audio, and your viewing experiences will improve substantially.

You’re short on space
If you’ve not got a ton of space or your TV unit is on the smaller side, the Flexus Core 100 is a very nice pick indeed. It's far narrower than a model like the Sonos Arc Ultra, making it ideal for anyone who needs something smaller.

Don't buy it if...

You want awesome Dolby Atmos performance
Although the Flexus Core 100 creates a decent sense of width, its height effects aren’t convincing at all. If you want the best Atmos possible from a small soundbar, the Marshall Heston 60 – which I’ve discussed below – is your best bet.

You need Wi-Fi streaming
The lack of Wi-Fi streaming on the Flexus Core 100 is a real shame, and is something that’s pretty easy to come across on competitors. You can still stream music via Bluetooth, but the quality isn’t going to be as good.

Klipsch Flexus Core 100 review: also consider

Klipsch Flexus Core 100

Marshall Heston 60

Sonos Beam Gen 2

Price

$349 / £299 / AU$645

$699.99 / £499.99 / AU$999

$449 / £449 / $699

Dimensions

28 x 3 x 5 inches / 711.2 x 76.2 x 127mm

28.7 x 4.9 x 2.7 inches / 730 x 124 x 68mm

25.6 x 2.7 x 3.9 inches / 651 x 68 x 100mm

Speaker channels

2.1

5.1

5.0

Connections

HDMI eARC, digital optical, sub out, Bluetooth 5.0

HDMI eARC, RCA Mono (sub out), USB-C, 3.5mm, Bluetooth 5.3, Wi-Fi

HDMI eARC, Ethernet, Wi-Fi

Dolby Atmos / DTS:X

Yes / No

Yes / Yes

Yes / No

Sub included

No

No

No

Rear speakers included

No

No

No

Marshall Heston 60
There aren’t many small Dolby Atmos soundbars that can outclass the Marshall Heston 60. It provides surprisingly expansive sound with surprisingly good Atmos for such a compact model. It’s also incredibly attractive with a mouth-watering amp-inspired design, and the inclusion of Wi-Fi streaming as well as DTS:X support is much appreciated. It’s very expensive, and its bug-prone companion app needs some work, but overall, it’s an awesome option. Read our full Marshall Heston 60 review.

Sonos Beam Gen 2
As I discussed in my Sonos Beam Gen 2 vs Marshall Heston 60 showdown, the former is still the compact Atmos bar to beat. Its exceptional dialogue clarity, powerful bass, and now-modest price just give it that edge. As a 5.0 channel bar, the Beam Gen 2 sounds more expansive than the Flexus Core 100, although it does skip on Bluetooth connectivity and a sub out port. It does deliver Wi-Fi streaming, though, and its modern design is among my favorites. Read our full Sonos Beam Gen 2 review.

How I tested the Klipsch Flexus Core 100

(Image credit: Future)

• Tested with movies and music across multiple hours
• Used in our TV testing space at Future Labs
• Mainly played 4K Blu-rays for movies and streamed via Tidal for music

When testing the Klipsch Flexus Core 100, I had the soundbar connected up to the phenomenal LG G5 OLED TV via its HDMI eARC port.

I spent the majority of my time with the soundbar watching 4K UHD Blu-rays – predominantly viewing them via the Panasonic DP-UB820. However, I also watched some shows on Netflix, and streamed music through Tidal using the Dolby Atmos and stereo formats.

On top of this, I made sure to exhaust all of the Flexus Core 100’s features, and cycled through all of the settings in the Klipsch Connect Plus app, including the various sound modes and EQ calibrations.

More generally, I’m an experienced tech reviewer with a particular focus on audio-visual gear, and have tested a wide range of soundbars. During almost two years at TechRadar, I’ve covered everything from budget models like the Sony HT-SF150 through to premium Dolby Atmos soundbar systems, such as the JBL Bar 1300MK2.

• First reviewed: January 2026
• Read more about how we test

Wandrd PRVKE V4 bag: Two-minute review

I've tested plenty of the best camera bags over the last 15 years (seriously, I've got quite the collection), but only recently got my hands on Wandrd gear for the first time. Of course, I had to start with the established American accessory maker's best-selling PRVKE, which is now in its V4 version.

It's a stylish roll-top backpack, available in seven muted colors and three sizes, with an optional cube insert designed to stow camera gear.

Wanting a slimline day pack, I opted for the mid-size 21L version in 'Sedona Orange' – the boldest look of the lot – with the cube insert. There's an even smaller 15L version (the only size in the range with the camera compartment built-in) or a larger 31L size. Wandrd has seemingly ditched the 41L size from the previous version of the PRVKE.

I also picked up the D1 fanny pack (also in Sedona Orange) at the same time, to complement the bag for essentials.

(Image credit: Tim Coleman)

What I particularly appreciate about the PRVKE V4 is how good it looks without the usual camera bag tell-tale signs. No, this looks like a regular roll-top bag that I see so often on commuter trains in the UK, and a particularly stylish one at that.

Inside, however, I could pack several thousand dollars/pounds worth of camera gear (in the 'Essential Camera Cube'), squeeze in my 17-inch MacBook Pro, and fill a number of the small zipped pockets with accessories such as charging cables.

And there's still space in the open third at the top, which is accessed through the roll-top, for day items such as a sweater and tupperware container.

It took me a little while trying out the various compartments with my gear, seeing what combinations would easily fit in the cube, and at first, I wasn't convinced I had picked the right size for my mid-range mirrorless camera and lenses.

However, with a little endeavor, I squeezed in my mirrorless camera with lens attached, an additional lens, and various accessories, including a small LED light panel.

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(Image credit: Tim Coleman)

I've happily used the PRVKE V4 21L for commuting and day trips, although it'd be a stretch using it for a weekend – I reckon the 31L version (which I haven't tried but has the same layout) would be ideal for that.

The PRVKE V4 truly looks the part – I really like the wide choice of muted colors it's available in, which now total seven in all, especially the orange that I went for – but it's also practical too.

The shoulder straps and back are lined with a padded mesh, making a long day of lugging gear a comfortable experience.

On one side, a stretch pocket easily holds a water bottle or tripod, with an additional strap to secure taller items. On the other side, a zip pocket accesses where the cube sits – directly to your camera gear. Not all of today's discreet camera bags offer such direct access to gear, so points to the PRVKE V4 there.

I like the handle on the top, too, with the two straps fixing to each other magnetically. They make picking up the bag a breeze, as does the additional handle on the back, which can conveniently slot over a suitcase handle for air travel.

(Image credit: Tim Coleman)

The PRVKE V4 is not quite perfect, mind you. I found dirt a little sticky on the smooth back of the bag, and the roll-top design isn't the most weatherproof. I don't think all of the pockets are necessary either, but that might not be true of the next person.

It's also a shame that the key camera gear accessory – namely the cube insert – is a pricey extra for what is already a relatively expensive bag (15L aside, which has the camera compartments fixed in place).

Overall, these are minor drawbacks for what is clearly a well-designed backpack. I can easily see myself relying on the 21L bag for days out, commuting, and, with the cube removed, even a weekender pack. If you want a weekend bag with camera gear, I'd recommend the 31L version instead.

There's a reason the PRVKE has proved such a hit these last few years, and now, in its updated V4 form, I'm glad to have joined the party. This will no doubt be my go-to day bag for the foreseeable future.

Wandrd PRVKE V4: price and availability

• Available in 15L, 21L and 31L versions
• There are seven muted colors to choose from
• Prices start at $234 / £207 (Australia availability and pricing vary), the camera cube costs extra

The Wandrd PRVKE has been available for a number of years, and this review is of the current V4 version.

The PRVKE V4 can be purchased in one of seven muted colors at the Wandrd store: Black, Aegean Blue, Wasatch Green, Yuma Tan, Sedona Orange, Rhone Burgundy, and Atacama Clay. It's available in three sizes: 15L, 21L, and 31L – the smallest is the only one to feature a camera gear compartment. Here's a breakdown of the prices:

The 15L version costs $279 / £246 (no need for an optional cube insert), the 21L bag only is $234 / £207, and the 31L bag only is $254 / £224.

The Photography bundle includes the Essential Camera Cube and adds $85 / £74 to the cost of the 21L and 31L versions, while the Pro photography bundle includes the larger Pro Camera Cube and add $120 / £105 to the cost. Those accessory prices are a little steep in my opinion.

The former version of the PRVKE bag also came in a larger 41L version, which is still available at various retailers for around $273 / £242.

Wandrd PRVKE V4: specsWandrd Prkve Specs

Sizes

15L, 21L and 31L

Colors

Black, Aegean Blue, Wasatch Green, Yuma Tan, Sedona Orange, Rhone Burgundy and Atacama Clay

Dimensions

17 x 11 x 6.25in / 43.2 x 27.9 x 15.9 cm (21L version)

Weight

2.98lbs / 1.3kg for the 21L version

Laptop sleeve

13.5 x 9.75 x 1in / 34.3 x 24.8 x 2.5cm

Should I buy the Wandrd PRVKE V4?

(Image credit: Tim Coleman)Buy it if...

You want a stylish camera bag
There's no sacrifice on style here – the PRVKE V4 is an attractive roll-top style backpack, in a wide range of colors.

You're wanting a casual day or weekend bag
It's well made, but not the bag you'd take on extreme outdoor shoots. This is a more of a day or city break kind of pack.

Don't buy it if...

You're stowing large gear
Even the largest 31L version will struggle to hold super telephoto lenses and such gear. The older PRVKE comes in a 41L version, though.

You're wanting a camera gear-only bag
The PRVKE is more your day bag for a mixture of camera gear and regular items.

Also consider Peak Design Everyday Backpack V2

The Wandrd PRVKE V4 and Peak Design Everyday Backpack V2 share many similarities – they are similar in capacity and offer direct side access to camera gear. However, the PRVKE V4 is better for style and as a general bag, while the Peak Design offering is better suited as a dedicated camera bag, plus it costs less given the camera insert is included.

Read my Peak Design Everyday Backpack V2 review

How I tested the Wandrd PRVKE V4

(Image credit: Tim Coleman)

• I had the 21L version of the PRVKE V4, with the 'Essential' cube insert
• I used the PRVKE for over a month, mainly as a day or weekend bag

Wandrd arranged a long-term loan of the PRVKE bag for me – the 21L version with cube insert.

I've used the PRVKE as my primary bag for commuting, simple day trips, and the occasional weekender.

It has stored a range of my camera gear – from mid-range mirrorless models with a couple of lenses, to smaller vlogging gear with a range of accessories such as LED lights. I've also stored a 17-inch MacBook Pro inside.

Throughout my testing, the bag has been subject to inclement weather and used in a range of environments, including large cities. This is a true long-term review.

First reviewed January 2026

PowerA Advantage Wireless Controller for Nintendo Switch 2: One-minute review

The PowerA Advantage Wireless Controller for Nintendo Switch 2 is just far too expensive to recommend.

As a Nintendo Switch 2 Pro Controller alternative that comes in at $69.99 / £49.99 (around AU$100) (that’s only $15 / £15 less than the going price of Nintendo’s official offering), it simply shouldn’t feel anywhere near as cheap and hollow as it does.

This is far from the only issue, as there is a raft of other problems to contend with. Although the PowerA Advantage Wireless Controller for Nintendo Switch 2 features all of the expected inputs (including two remappable rear ones), the Start and Select buttons are tiny and positioned right at the bottom of the pad’s face, making them difficult to press.

The triggers are also quite shallow, leading to a very unsatisfying pulling motion. If that wasn't enough, the hard plastic and abrasive texture around the tips of the thumbsticks make them uncomfortable to use over long periods of time.

These are all issues that were present with the much cheaper PowerA Advantage Switch 2 Wired Controller, but it’s much easier to forgive on a model that starts at just $39.99 / £29.99. It’s especially egregious when even super budget controllers like the $24.99 / £29.99 GameSir Nova Lite don’t suffer from anywhere near the same number of problems.

The PowerA Advantage Wireless Controller for Nintendo Switch 2 isn’t a total lost cause, though. The battery life, which can reach up to 30 hours, is strong, and its motion controls work well. You also get the option of far more interesting designs than you would find with the official offering, which is pretty neat.

(Image credit: Future)PowerA Advantage Wireless Controller for Nintendo Switch 2: Price and availability

• Costs $69.99 / £49.99 (around AU$100)
• Official Pro Controller goes for $85 / £64.99
• Not strong value for money

At $69.99 / £49.99 (around AU$100), the PowerA Advantage Wireless Controller for Nintendo Switch 2 is not particularly good value for money, especially when you can find the official Pro Controller for around $15 / £15 more in either the US or UK at the time of writing.

The hollow build quality is almost identical to the significantly cheaper $39.99 / £29.99 PowerA Advantage Switch 2 Wired Controller, so I don’t understand why PowerA thought it would be appropriate to hike up the price just for the addition of wireless connectivity and motion controls.

If this controller were to cost around $49.99 / £39.99, then this would be a much more positive review - but it’s just not competitive at its asking price. This is especially true when you factor in similar costing third-party options like the 8BitDo Ultimate 2, which is far superior in terms of build and features.

The PowerA Advantage Wireless Controller for Nintendo Switch 2 is at least widely available in the US and UK via the PowerA website or retailers like Amazon.

PowerA Advantage Wireless Controller for Nintendo Switch 2: Specs

Price

$69.99 / £49.99 (around AU$100)

Weight

7.8oz / 222g

Dimensions

5.88 x 4.09 x 2.44in / 149 x 104 x 62mm

Compatibility

Nintendo Switch 2, Nintendo Switch

Connection type

Wireless

Battery life

Up to 30 hours

PowerA Advantage Wireless Controller for Nintendo Switch 2: Design and features

• Standard controller shape
• Row of buttons at the bottom
• Features remappable rear inputs

The PowerA Advantage Wireless Controller for Nintendo Switch 2 looks like your standard Nintendo Switch or Nintendo Switch 2 controller, with the usual face buttons and asymmetrical thumbstick layout. Although this controller is compatible with both systems, it features a dedicated C button like the official Nintendo Switch 2 Pro Controller.

My only real issue with the design here is the positioning of the Start and Select buttons. They’re tiny and arranged as part of a row with the Capture, Home, and C buttons that are positioned right at the bottom of the face of the controller. They’re awkward to hit as a result, and frequently required me to reposition my hands a little in order to reach them, which is a frustrating oversight. They sit above a little LED light bar, which illuminates when the controller is in use.

I tested the ‘Mario and Friends’ variant of this pad, which has a colorful Super Mario-inspired pattern. The print is high quality, and the colors are pleasant, which definitely gives this controller some edge over Nintendo’s comparatively boring Switch 2 Pro Controller in terms of looks. There is also a cute Kirby design available, or a more subdued Pokémon one. The controller is also offered in plain black if you prefer.

(Image credit: Future)

On the back of the pad are the two programmable rear inputs and a dedicated programming button. Unlike the Nintendo Switch 2 Pro Controller, where everything is remapped through software, this pad requires a bit of fiddling with the programming button in order to get your desired bindings set up. The process is quick and intuitive, though, so it’s hard to dock PowerA any points for it.

The company does lose marks for its choice of plastics, though, which are noticeably lower quality than those found on Nintendo’s first-party hardware. The whole controller has an almost brittle feel to it, and I don’t think it would fare well if it were dropped on a hard floor, even from a modest height.

The huge visible screw holes on the back of the controller also don’t do it any favors, lending it a very cheap appearance from behind

(Image credit: Future)PowerA Advantage Wireless Controller for Nintendo Switch 2: Performance

• Uncomfortable thumbsticks
• Shallow triggers
• Otherwise fairly solid

The best thing I can say about the PowerA Advantage Wireless Controller for Nintendo Switch 2 is that it does at least function, and is still suitable for casual players or as a spare in multiplayer environments. It’s not very pleasant to use, though, thanks to a few major flaws.

Firstly, while the thumbsticks here do contain Hall effect sensors, which is good for longevity, they’re made of a hard plastic and have an abrasive texture around their tips that becomes uncomfortable for the thumbs over extended play sessions.

The controller’s triggers are also very shallow but simultaneously rather spongy and thus almost impressively unsatisfying to pull. The D-pad is pretty bad too, with a similarly spongy feel and a very flat, broad shape that makes precise inputs difficult. This is definitely not a controller that you would want to dive into a shooter or retro platformer with.

As is common with third-party Nintendo Switch 2 controllers, you also don’t get support for HD rumble or amiibo. The PowerA Advantage Wireless Controller for Nintendo Switch 2 does gain points for its motion control support, however, and I found it more than accurate enough for pointer controls in games like Super Mario Galaxy 2.

The battery life is another strong suit. PowerA claims that you can achieve up to 30 hours per charge, and I found this figure to be accurate. It’s a bit less than the staggering 40 hours offered by the Nintendo Switch 2 Pro Controller, but still among the best in the third-party scene.

Once you get used to the positioning of the Start and Select buttons, the rest of the pad is perfectly solid to use. The buttons feel decent and all work as intended, and I never experienced any issues with connectivity or pairing.

(Image credit: Future)Should I buy the PowerA Advantage Wireless Controller for Nintendo Switch 2?Buy it if…

You find it heavily discounted
The PowerA Advantage Wireless Controller for Nintendo Switch 2 has flaws, but it could be a decent choice with the right discount. Pick it up if you find it at half price or less.

You really like the designs
PowerA definitely has the edge over Nintendo when it comes to crafting eye-catching, colorful designs.

Don’t buy it if…

You can spring for the official alternative
If you can stretch your budget a little further to reach the official Nintendo Switch 2 Pro Controller, then it is a much better choice. It’s more comfortable to use and beats PowerA’s attempt in terms of battery life and features.

You require rumble or NFC
The PowerA Advantage Wireless Controller for Nintendo Switch 2 does not offer HD Rumble support or feature an NFC reader for amiibo compatibility. If you need those features, the official pad is your best bet.

Also consider...

Not pleased by what the PowerA Advantage Wireless Controller for Nintendo Switch 2 brings to the table? Here are two more premium alternatives worth weighing up.

PowerA Advantage Wireless Controller for Nintendo Switch 2

Nintendo Switch 2 Pro Controller

8BitDo Ultimate

2

Price

$69.99 / £49.99 (around AU$100)

$84.99 / £74.99 / AU$119.95

$69.99 / £59.99 / AU$90 (or $59.99 / £49.99 for PC-only model)

Weight

7.8oz / 222g

8.3oz / 235g

8.7oz / 246g

Dimensions

5.88 x 4.09 x 2.44in / 149 x 104 x 62mm

5.8 x 4.1 x 2.4in / 148 x 105 x 60mm

5.7 x 4.1 x 2.4in / 147 x 103 x 61mm

Compatibility

Nintendo Switch 2, Nintendo Switch

Nintendo Switch 2

PC, Android (Switch/Switch 2 version sold separately)

Connection type

Wireless

Bluetooth, USB Type-C

2.4GHz, Bluetooth, USB Type-C

Battery life

Up to 30 hours

Around 40 hours

10-15 hours

Nintendo Switch 2 Pro Controller
This is the superlative Nintendo Switch 2 pad right now. Although expensive, it’s overflowing with features, has leading battery life, and has best-in-class build quality.

Read our full Nintendo Switch 2 Pro Controller review

8BitDo Ultimate 2
This wireless pad from 8BitDo Ultimate 2 is a top alternative. It has worse battery life than the PowerA pad, but is more comfortable to use and comes with a charging dock out of the box.

Read our full 8BitDo Ultimate 2 review

How I tested the PowerA Advantage Wireless Controller for Nintendo Switch 2

• Tested for more than two weeks
• Tried with a wide range of games
• Compared to a range of other controllers

I tested the PowerA Advantage Wireless Controller for Nintendo Switch 2 for a period of two and a half weeks. During that time, I tested a wide range of Nintendo Switch and Nintendo Switch 2 games, such as Mario Kart World, Super Mario Galaxy 2, Cyberpunk 2077: Ultimate Edition, Hitman World of Assassination – Signature Edition, and more.

I frequently compared my experience to my hands-on testing of other Nintendo Switch 2 peripherals, including PowerA’s own PowerA Advantage Switch 2 Wired Controller and the Nintendo Switch 2 Pro Controller.

Read more about how we test

First reviewed January 2026

Sigma 17-40mm f/1.8 DC | Art: One-minute review

Cast your mind back to 2013 and Sigma had just brought out its 18-35mm f/1.8 DC HSM | Art lens – the world’s first zoom with a fast, constant f/1.8 aperture – and was set to revolutionize the photography industry.

Over a decade since that lens pushed the boundaries of what a zoom lens could do, the world's largest independent lens manufacturer has gone one better with the Sigma 17-40mm f/1.8 DC | Art, which like its predecessor boasts a constant and bright f/1.8 aperture and promises to deliver exceptional image quality comparable to a prime, but with an expanded zoom range, all while being more than 30% lighter than its predecessor.

The lens is specifically designed for mirrorless cameras with an APS-C sensor and is available in L-mount, Sony E, Fujifilm X, and Canon RF versions. I've spent a month testing an E-mount version of the lens mounted on a Sony A6700, to see if this optic really can do the job at least three primes.

The TLDR is that it absolutely can, and I thoroughly enjoyed hitting the streets to use it for all sorts of photography, from city shots to portraits, shallow-depth-of-field still-life shots, and even low-light scenes like traffic trails and stars.

(Image credit: Future / Dan Mold)

While the 17-40mm f/1.8 DC | Art builds on its predecessor in pretty much every way, it's not free from faults. It's an APS-C lens with a smaller imaging circle, so it's less future-proof if you upgrade to a full-frame camera later down the road. It's also very expensive, and costs significantly more than its predecessor did back in 2013.

If money is no limit, and you love to shoot at a range of wide-angle focal lengths while also having the versatility of a fast f/1.8 aperture, this is the lens for you, providing you shoot on an APS-C mirrorless body. However, if you're on a stricter budget, and prefer smaller lenses and don't mind switching between them, then you may be better off with one or two cheaper prime lenses instead – provided you're not shooting weddings and other events where you may have less time to swap your optics over.

Sigma 17-40mm f/1.8 DC | Art: Price and availability

• Priced at $919 / £779 / AU$1,650
• Lens hood included
• Announced in July 2025

The Sigma 17-40mm f/1.8 DC Art costs $919 / £779 / AU$1,650. That’s more than Sigma’s original 18-35mm f/1.8 DC HSM Art, which retailed for $799 / £699 (around AU$1,150) at launch. However, this higher price is to be expected given more than a decade of inflation since then, and tariff increases have likely impacted US pricing too. Regardless, I think the extra money is justified in the US and UK by the suite of upgrades that come with the new and improved version.

It’s difficult to say exactly who this lens is for, as I personally found it a bit frustrating with it either being not wide enough or not telephoto enough for my shooting style, though as someone who regularly likes to shoot with 35mm prime lenses, there were times when the extra versatility from its small zoom range was welcome. It is a bit like a souped-up kit lens, but one that costs significantly more.

If you’re on a tighter budget, and not fussed about that wide f/1.8 aperture, or you’re looking for something a bit more portable for your everyday carry lens, then the Sigma 18-50mm f/2.8 DC DN Contemporary would be a better choice. Similarly, if you don’t want a zoom and simply want a smaller prime lens there are options like the Canon RF 35mm f/1.8 IS Macro STM that are lighter, smaller and a little bit cheaper, too. So it really comes down to what you want to use the lens for.

However, for events and wedding photographers shooting with APS-C bodies I can see this lens being a game changer, giving those photographers extra focal length options and a fast f/1.8 aperture when they may not have the time to change lenses.

Sigma 17-40mm f/1.8 DC | Art: SpecsSigma 17-40mm f/1.8 DC | Art specs

Type:

Wide-angle zoom

Mount:

L-mount, Sony E, Fujifilm X, Canon RF

Sensor:

APS-C

Focal length:

17-40mm (25.5-60mm effective on Fujifilm, Sony & L-mount, 27.2-64mm on Canon RF)

Max aperture:

f/1.8

Minimum focus:

0.28m

Filter size:

67mm

Dimensions:

72.9 x 115.9mm

Weight:

18.8oz / 535g

Sigma 17-40mm f/1.8 DC | Art: Design

• Some degree of weather-sealing, usually saved for more premium Art lenses
• Combines a versatile zoom range with a fast f/1.8 maximum aperture
• Switches on the lens barrel to control AF/MF and iris ring functions
• Much longer than most prime lenses with a length of 115.9mm

The Sigma 17-40mm f/1.8 DC Art lens improves on its predecessor in virtually every way. Not only is it 34% lighter, tipping the scales at 18.8oz / 535g, it’s also 6.5% leaner in diameter and 4.2% shorter in length. Despite being a skinnier and lighter model it manages to pack in a 2.35x optical zoom, with a more expansive focal range of 17-40mm, whereas the original 18-35mm fell just shy of 2x optical zoom, so the overall zoom range has been expanded by roughly 18%.

As in the 18-35mm f/1.8 the optical design comprises 17 elements, but there’s one fewer aspherical and one fewer SLD (Special Low Dispersion) elements this time around, meaning there’s a total of three aspherical and four SLD elements inside the barrel.

The aperture has been upgraded however, and instead of the old nine-bladed design, we now have a more premium 11-bladed design, which should deliver better-rounded bokeh.

Measuring 115.9mm tall, the Sigma 17-40mm f/1.8 DC | Art is substantially longer than primes like a 35mm f/1.8 or 50mm f/1.8 so it's not quite as compact, though it does the job of several primes between 17mm and 40mm so it's the price you have to pay (Image credit: Dan Mold)

The rear mount is brass and also weather sealed, confirming the dust and splash-proof credentials of the optic. The lens is available to fit L-mount, Sony E, Fujifilm X and Canon RF, and factoring in the 1.5x crop factor of APS-C sensors the lens will behave much more like a 25.5-60mm, with the exception of Canon cameras, which have a 1.6x sensor crop and with which the lens will be have a slightly tighter perspective at 27.2-64mm.

On the outside of the lens barrel are the zoom and focus rings, which are a decent size and have a knurled rubber finish, making them very grippy and comfortable to use. Because this new lens is designed for modern mirrorless cameras it has an electronic fly-by-wire focus ring rather than a mechanical one, and this also means we’ve lost the focus distance window on the top. Both rings turn smoothly and are easy to operate.

An iris ring is featured on the L-mount, Sony E and Fujifilm X versions, though this is replaced by a Control ring on the Canon RF version. There's also two customizable focus hold buttons on the lens barrel (Image credit: Dan Mold)

A third ‘iris’ ring sits closest to the lens mount and is for controlling the aperture. This also has a lock to keep it securely in the ‘A’ position if you prefer not to use it, and there’s also a switch to enable or disengage the click – videographers will likely prefer the smoother declicked option when recording footage. It’s also worth noting that on the Canon RF version this is instead a Control ring which can be assigned custom functions for all sorts of settings, including but not limited to aperture.

The zoom is internal, so the lens remains compact and doesn’t rack out when zooming in or out. The throw from 17mm to 40mm on the zoom ring is also quite short, and certainly less than 90 degrees, so you can zoom fully in or out very quickly.

Also on the barrel is a switch to control AF/MF, and there are two AF-L buttons for holding focus, though these can be assigned different functions via the menu.

The lens is dust and splash resistant and a rubber gasket around the rear mount shows the lens has weather sealing (Image credit: Dan Mold)

Heading to the front of the lens we see the front element, which isn’t overly large considering it has a wide f/1.8 max aperture, and this is also where you’ll attach the 67mm screw-in front filters. The front element also has a water- and oil-repellent coating to make it more durable in harsh outdoor environments.

Also in the box is a LH728-02 petal-shaped lens hood, which is part plastic and part rubber for a premium feel, and also has a nice chunky button to lock it in place and release it. This fits on the lens backwards to take up less space when not in use.

Sigma 17-40mm f/1.8 DC | Art: Performance

• Chromatic aberration and flare handled well
• Bright f/1.8 aperture makes it great for low light and blurry backgrounds
• Corner details a little soft and vignetting at f/1.8 but cleared up by f/2.8
• Autofocus is fast, quiet and accurate

When it comes to assessing performance, we first need to consider who the Sigma 17-40mm f/1.8 DC lens is for. It clearly excels in low light with its fast maximum aperture of f/1.8, though its wider focal range of 17-40mm makes it a bit too wide for portraits, so it’s likely to be better suited to indoor events, astrophotography, and perhaps as a wide option for wedding photographers who don’t have time to switch lenses and need its versatility.

It is designed for use with APS-C cameras, which means its imaging circle is too small for full-frame cameras, with which you would see a pronounced vignette. That said, you can still pair the lens with a full-frame camera using the camera’s APS-C crop mode. The downside to this approach is that you won’t be making the complete use of the sensor – effectively throwing away pixels.

I took the lens out around London for several days, using it as my main lens for street photography. In this setup I found it to be a little on the large side, not in terms of width, but in overall length – it’s easily twice the length of, say, my Canon RF 35mm f/1.8 Macro IS STM. This made it more difficult to keep a low profile and take candid shots of people going about their lives without me being noticed, though this is the cost of having a more versatile zoom range.

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With its focal length of 17-40mm it’s fair to compare the lens to an 18-55mm kit lens, but with a little less telephoto power – it falls frustratingly short of that magical 50mm focal length which works wonderfully well with a wide aperture of f/1.8 for wider mid-length and head-and-shoulders portraits.

With all that being said, it is a big step up from the old 18-35mm f/1.8 DC HSM Art lens – the new version is 34% lighter, 6.5% shorter and 4.2% thinner, all while boasting two more aperture blades and being able to focus 2cm closer. While these may sound like minor updates, when combined they make the lens feel like a big upgrade overall.

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On to image quality, and I have to say that considering its broad zoom range and constant f/1.8 maximum aperture I was quietly impressed. Corners were a little soft and showed some vignetting when shooting wide open at f/1.8, though this was pretty much cleared up by f/2.8 and was easy to fix in software. Impressively, there was very little sign of chromatic aberration, and flare was handled well when shooting towards the sun.

There is a little barrel distortion around the edges when shooting at the wider focal lengths, which as expected starts to disappear as you zoom in – at 40mm the distortion has completely vanished. What distortion there is is very minor and testimony to the new lens element construction, and the in-camera lens corrections do a good job at ironing this out, though further correction can be applied in post-production to straighten out vertical lines more.

Autofocusing was a joy thanks to the High-response Linear Actuator motor, with the lens being very speedy, silent and reliable in achieving focus even in low light.

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(Image credit: Dan Mold)Should you buy the Sigma 17-40mm f/1.8 DC | Art?Buy it if...

You own an L-mount, Sony E, Fujifilm X or Canon RF APS-C body

The Sigma 17-40mm f/1.8 DC | Art is designed with a smaller imaging circle for APS-C mirrorless camera bodies

You need both speed and zoom

This Sigma lens has a unique combination of a versatile 17-40mm zoom range as well as a fast constant f/1.8 aperture which means it can do the job of several prime lenses

You want to blur backgrounds

With its f/1.8 maximum aperture you can throw backgrounds into a blur with a shallow depth of field easily

Don't buy it if...

You're looking for a small, portable prime

The Sigma 17-40mm f/1.8 is roughly twice as long as many 35mm f/1.8 or 50mm f/1.8 primes, so if portability is your main priority you'll likely be better off with a prime lens

You're on a budget

The Sigma 17-40mm f/1.8 DC | Art is very expensive at £779 / $919US making it much more expensive than the usual nifty-fifty prime lenses that usually cost between $100-300

You own a full-frame mirrorless body

The Sigma 17-40mm f/1.8 DC | Art has a smaller imaging circle for APS-C camera bodies and while it can be used on full-framers in crop mode, you won't be making the full use of that larger sensor. This also means it's not a very futureproof lens if you eventually upgrade from APS-C to full-frame at a later date, tooView Deal

How I tested the Sigma 17-40mm f/1.8 DC | Art

• I used the Sigma 17-40mm f/1.8 DC | Art extensively for a whole month and regularly took it out on day trips around busy cities in both day and night
• I paired it with the Sony a6700 APS-C body as well as a Sony a7R IV full-frame body in crop mode – both of which delivered 26MP stills
• I took shots at all focal lengths and apertures of cities, sunsets, low light scenes, stars and more

I got hold of the Sigma 17-40mm f/1.8 DC | Art and Sony A7R IV and A6700 bodies for a month to give the lens a thorough testing over an extended period.

Due to its small size and portability the lens quickly became my go-to option when I needed to bring a camera with me for days out around cities such as London, where I shot everything from landscapes to cityscapes, sunsets, astro and still life shots.

I took a range of pictures with in-camera lens corrections enabled and also turned off to see the comparison. I also shot in RAW and JPEG formats and shot at all of the various apertures to gauge how things like corner sharpness and vignetting changed throughout the aperture range.

• First reviewed January 2026

Specs

Type: color inkjet 4-in-1 printer

Functions: Print, copy, scan, fax

Connectivity: Ethernet, USB, Wi-Fi

Data storage slots: none

Print speed: 35ppm (mono)

Max paper size: Legal/Letter/A4

Max print quality: 4,800 x 1,200 dpi

Memory: unknown

Apple AirPrint: yes

Consumables included: 5 bottles; 15,100 black pages, 5,500 color

Dimensions/Weight: 375 x 347 x 240 mm (WxDxH)/16lb/7.3kg

I can see why Epson has sold over a 100 million EcoTanks. Being the first to bring the refillable concept to market, Epson hasn’t stopped tweaking the design so that the Epson EcoTank ET-4950 series looks like the slickest all-in-one inkjet in the shop.

I’m testing the white ET-4956 variant, but its also available in black and they both come with a feature-set to suit any small business or home-based professional. It can both duplex print and duplex scan as well as offering an improved automatic document feed (ADF) and a faster print speed than its predecessor.

The main attraction is the huge amount of inbox ink (enough to print for three years), but the asking price is rather high, so let’s see if the new model can maintain Epson’s lead in the increasingly competitive refillable 4-in-1 printer category.

Epson EcoTank ET-4950 series: Design and build

(Image credit: Epson // Future)

The redesign looks fresh to my eye, especially in this white livery. The folding front panel ensures the touchscreen display is always visible, while the new status light encircling the top of the ink tank cover makes it easy to see if and how your printer is responding from the far side of the office. The smooth plastic feels sturdy enough and the motorized paper output glides out smoothly every time you’re ready to print.

The paper input tray can hold an adequate 250 sheets of paper up to letter or A4-size, but it’s a pity there’s no second input tray as this means you’ll need to unload the main tray each time you want to print on different media.

The 2.4-inch touchscreen is somewhat small, but big enough to operate and quite sensitive. The cable ports are easily accessible at the left side and the fairly large 70ml ink tanks are well integrated on the other side. It’s a practical design overall and the whole thing feels well made.

Epson EcoTank ET-4950 series: Features & specifications

(Image credit: Epson // Future)

As the top model in Epson’s three-strong range, the ET-4950 series is a four-in-one multifunction device with print, scan, copy and fax functionality, plus plenty of extras. The ADF on top can hold 30 sheets of paper and copy both sides of each page automatically.

That’s something the previous model couldn’t do. It’s using a PrecisionCore print head with 784 inkjet nozzles to achieve a print resolution of 4,800 x 1,200 DPI. WiFi 5 with AirPrint compatibility is built in and it can print on paper up to 300g/m².

It prints quickly for an inkjet with a claimed top speed of 35ppm (pages per minute) with simplex monochrome pages or 23 in color. That’s slightly confusing as the ISO/IEC 24734 is just 18ppm, but suffice to say, that it printed a little faster than its predecessor and compares well with other inkjets in its class. The quoted 8.5-second FPOT (first page out time) is accurate and also PDQ (pretty darn quick).

The only features missing are Bluetooth, NFC, a USB Host port for printing from or scanning to a USB stick and a multi-purpose tray. The first three items I can live without, but a second paper input tray would have really improved the functionality of this printer. Perhaps Epson will include it with the next update.

Epson EcoTank ET-4950 series: Setup and operation

(Image credit: Epson // Future)

The printed quick-start guide is easy to follow. Just remove all the transport tape, load some paper, plug in, turn on and follow the on-display prompts.

I’d recommend downloading the Epson Smart Panel app onto your Android or iPhone first as this makes it easier to add your new printer to your wi-fi network. I’d also recommend printing out the test pages when offered to ensure all your nozzles are aligned and firing correctly.

Filling the ink reservoirs is a quick and clean process as the bottles hold the same volume of ink as the tanks — 70ml for the three coolers; 127ml for black — and each spout is shaped to fit only its corresponding tank so you can’t muddle them up.

Epson EcoTank ET-4950 series: Performance

(Image credit: Epson // Future)

The Epson EcoTank ET-4956 I tested put in a strong all-round performance, printing quickly and cleanly with only one paper jam where I loaded a photograph into the automatic document feed for copying. Where the manual says that it can handle paper up to 300g/m² (my photo paper was only 200g/m²) it means via the main tray and evidently not via the ADF.

That incident aside, I was pleased with my test pages, although I couldn’t honestly see any improvement over the outgoing EcoTank ET-4850 test pages. That’s unsurprising given it’s using the same heat-free inkjet technology and the same hybrid pigment and dye-based inks.

Plain pages of text print quietly in simplex mode and the paper is turned swiftly in auto duplex mode. The pigment black is applied precisely enough, but it’s not as dark as, for instance, the Canon MAXIFY GX4020, which uses a smiler hybrid ink system.

Switching to color test documents plays more to the Epson’s strengths as its dye-based C/M/Y inks are particularly bright and color documents look pleasingly vivid. It also does well with photography for the same reason.

The Epson recognizes a range of coated photo paper types and given premium glossy photo paper, my test photos really popped. This printer manages an enhanced resolution of 4,800 x 1,200, which is enough for photo printing, but dedicated photo printers, like the Canon PIXMA G3270, produce sharper images for less money.

Epson EcoTank ET-4950 series: Consumables

(Image credit: Epson // Future)

The Epson EcoTank ET-4950 comes with five ink bottles containing a total of 464ml of ink. That’s equivalent to around 65 regular ink cartridges and enough, Epson reckons, to print for around three years before needing to buy refills.

Epson’s bottled ink is cheap compared with cartridge ink and there’s nothing to stop you from buying third party ink, which is even cheaper. Put like that, Epson’s claim that this printer is up to 95% cheaper to run than a cartridge printer seems reasonable.

Epson EcoTank ET-4950 series: Maintenance

(Image credit: Epson // Future)

Epson says its heat-free printing tech means you’ll never need to replace the printhead, which is a cost incurred by plenty of other inkjet owners. This printer is also less prone to clogging in the nozzles thanks to some improved engineering.

However, the settings menu includes several anti-clogging cycles that can be run if (or more likely, when) dried up ink stops you printing. Epson includes a one-year, or 100,000-page warranty with this model.

What you may well have to replace is the maintenance box when it eventually fills up with the tiny amounts of excess ink generated by printing and cleaning. A replacement costs around ten dollars and it looks to me like you could save money by emptying and cleaning the existing one.

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The Epson EcoTank ET-4950 and its variants proved that Epson is the brand to beat in this refillable office-friendly mid-price category. I found it easy to set up and operate thanks to the responsive touchscreen and good design and it has all the features I consider essential for the home worker or small shared office.

In other words, it duplex prints pretty quickly, connects readily my 5GHz Wi-Wi and turns out crisp and colorful test pages on all kinds of media. I also appreciated the two-sided scan feature and, of course, the generous amount of inbox ink.

Does Epson still make the best ink tank printers? This category only gets more competitive with new players like the significantly more affordable Brother DCP-T780DW entering the fray, while the excellent HP Smart Tank 7001 comes with larger ink tanks and the Canon MAXIFY GX4020 offers superior print quality.

But with more features than those rivals, and such a strong all-round performance, I can highly recommend the Epson EcoTank ET-4950 series.

For more top-performing models, I've tested the best home printers and the best all-in-one printers.