TechRadar Reviews

Buzzsprout has always been on my list to test out when talking about podcast hosting providers. While it’s known for its beginner-friendly interface and powerful features, Buzzsprout’s extensive support stood out for me.

I tested Buzzsprout’s features, set my podcast live, and explored its analytic tools to get to know how it really works.

For a comparison on how Buzzsprout compares against the competition, check out the best podcast hosting providers.

Advantages of Buzzsprout (Pros)

Unlimited storage

Except for the free plan, all paid subscriptions have unlimited storage, so you never have to worry about running out of space for your podcasts.

Unlimited team members

Using just one account, you can add as many team members as you want. This allows your editors, managers, and others to access it without having to create separate access.

Manage multiple podcasts in one place

Running multiple podcasts? With Buzzsprout, you can manage them all under one roof. From uploading them to editing and even checking statistics, find everything in one account.

Plenty of learning materials

Buzzsprout has plenty of guides and support materials for you to learn everything that you need to. From their tutorials on YouTube to DIY fixes, there's plenty of content.

Free Plan Available

There is a free plan available for users who want to test out the platform. However, it is only available for 90 days, and features are limited. For instance, you can’t have a podcast website, import podcasts, etc.

Multiple monetization options

While I’ve talked about this in detail ahead, Buzzsprout offers various monetization options like ads, subscriptions, and direct payments that you can receive from your listeners.

Buzzsprout Celebrates Your Milestones

To ensure you never give up or lose the motivation of your podcasting journey, Buzzsprout sends you reminders of your achievements so far. In addition, it also shows you how close you are to your next achievement. Eventually, you’ll always strive for the best!

Who is Buzzsprout Right For?

Buzzsprout is perfect for beginner podcasters who want a simple, all-in-one solution to launch and grow their show without technical know-how.

You don’t need any advanced skills to get started. Features like Magic Mastering and one-click distribution make it easier to make your podcast live without spending hours on editing or hosting knowledge.

Furthermore, you get automatic updates to the latest version, dynamic ad insertion, and reliable hosting, so you can focus on content rather than tech.

Lastly, Buzzsprout takes the initiative to guide you step by step in publishing and making your first episode live. While Buzzsprout works for experienced podcasters, its biggest strength is removing barriers for newcomers, making it ideal for first-timers who want a hassle-free start.

Using Buzzsprout (Interface)

Buzzsprout's interface is clean and easy to understand. You can visit your statistics, podcast episodes, fan emails, your website, etc., all in one place.

Buzzsprout user interface (Image credit: Future)

Even as a beginner or a new podcaster, you won’t have a hard time figuring out how Buzzsprout works or how to publish your episodes. Secondly, I like how the dashboard also gives you a glimpse into your podcast pace (meaning how your podcast is performing) and shares resources.

From here, you can even check your fan emails and edit any existing podcast. If you want to upgrade your plan, you can do so directly from your dashboard.

Features BreakdownMagic Mastering

It works like an Instagram filter for your audio, and this feature uses advanced technology to optimize your audio with the best practices. This makes your podcast more professional with high-quality audio.

Automatic episode optimization

Forget about figuring out technical audio details. Upload your podcast recording directly to Buzzsprout and let their smart system handle all the optimization work behind the scenes. The platform automatically processes your audio to sound professional without requiring you to understand complex audio terminology or settings.

Transcriptions

For every episode, Buzzsprout lets you add a transcript to make your podcast easily accessible to people and search engines. In this feature, you can also choose your export format to use on other platforms as texts.

Embed And Sharing Options

With a one-click sharing option, you can embed your podcast directly into your website by customizing it to match your brand color. Moreover, your listeners can also directly hear your podcast from the embed and control it for speed, rewind, forward, etc. Lastly, you can also enable a sharing button that lets your listeners share your podcast with others.

Friendly Mobile App

Buzzsprout offers a mobile app that is available on Android and iOS. The mobile app works similarly to the website, allowing easy access to edit and publish your episode, check your stats on the go, or even celebrate your milestones.

Customizable Podcast website

Irrespective of the plan you choose, Buzzsprout gives you a free podcast website with your own domain (except for the free plan). This sharable website lets your audience find you without wandering on multiple platforms. At the same time, you can customize the majority of the aspects of the site.

How to Get Started With BuzzSprout?

You can sign up on Buzzsprout for free without entering your credit card. Once you’ve signed up, you can start your new podcast by entering your podcast title and description.

Here is a step-by-step guide:

Step 1: Enter your title and description that aligns with what your podcast is going to be about.

Getting started with Buzzsprout (Image credit: Future)

Step 2: Once you’re redirected to your dashboard, click on “Upload a New Episode.”

Uploading podcast on Buzzsprout (Image credit: Future)

Step 3: Enter your podcast details as asked on your screen. These include title, episode description, artwork, etc. You can also choose to post it immediately or schedule it.

Publishing on Buzzsprout (Image credit: Future)

Step 4: Your episode is now live! You can customize or edit it by adding chapter markers, mid-roll placements, and visual soundbites.

Podcast Distribution With Buzzsprout

Buzzsprout allows you to submit your podcast to all the major directories. From Apple Music and Spotify to YouTube, you can manually submit episodes. This can also be done if you are on the free plan.

While this is great, there is no option for Buzzsprout to automatically submit your podcast, unlike its competitor RSS.com, which offers automatic submission once you upload your episode. We have broken down this in detail in our RSS.com Review.

Podcast distribution (Image credit: Future)Migration from Other Podcast Hosting to Buzzsprout

Migrating from another podcast hosting provider to Buzzsprout is easy. You can directly import your podcast by typing the name or add from an RSS feed URL.

Once you’re done, Buzzsprout will automatically take care of migration without you having to struggle with technical know-how. You will be notified once the migration is successful, and you can start editing and uploading your podcast through Buzzsprout without having to start over.

Monetization Options

Buzzsprout allows you to monetize your podcast with two primary options – let your listers be supporters and pay a “value 4 value” amount, or enable a subscription to provide exclusive content.

(Image credit: Future)

All the payments received will be collected in your Buzzsprout wallet. You can either take it out or carry it forward to your next paid plan invoice. Also, note that Buzzsprout charges a 15% fee for the payments you get.

Another monetization option is to allow ads on your podcast. For this, you get complete control over which ads you want to display and the ones that align with your audience's needs.

What Is BuzzSprout Ads?

A separate feature called Buzzsprout ads is where you can reach millions of listeners across 120,000+ active podcasts. You can customize your ad as per your preference and reach a wider audience directly.

This privacy-focused ad campaign targets podcasts that are related to yours, helping you find the right audience. The price for these ads is two cents per impression. You can further customize your ad budget.

(Image credit: Future)Analytics & Data

Buzzsprout’s analytics and statistics for your podcast stood out the most to me. From 30 days of statistics of your podcast to custom dates, you can find all the details of how your podcast is performing. These include your top episodes and top apps where your audience found your podcast.

But this isn’t the reason why I liked analytics. Buzzsprout has a built-in feature (even for free users) called “The Podcast Predictor,” which predicts how many downloads your podcast will receive in the next 90 days.

Another amazing option is that you can directly import your statistics from Spotify and Apple Music without having to track them separately.

Analytics (Image credit: Future)Buzzsprout Pricing & Plans

Buzzsprout has a free plan that hosts your episodes for 90 days and offers 2 hours of upload every month. The free plan comes with restrictions wherein you get limited storage, no access to monetization, and restricted features. While restricted, the free plan is perfect for anyone who wants to test our Buzzsprout before committing to its paid plan.

Talking about its paid plans, you can choose from its 3 options:

Price (per month)

Upload hours/month

Best For

$12 /month

3

Absolute Beginners

$18 /month

6

Podcasters who publish regularly

$24 /month

12

Big podcasters

Buzzsprout hasn’t named its plans because the features with all the tiers are the same. The only difference is the upload hours you get every month.

All plans include embedded players, statistics, podcast websites, and directories. But here’s a drawback I found. Despite paying for the premium plans, you don’t get Cohost AI and Magic Mastering as a part of your subscription. Instead, you need to add them separately to your plan by paying $10-30/month. This can add an extra cost for podcasters besides the regular subscription, especially if you’re looking for an all-in-one podcast hosting provider.

(Image credit: Future)Customer Support & Resources

Known for its award-winning customer support, Buzzsprout has a detailed resource section that covers guides, FAQs, news, etc. The resource hub is updated every month with new guides that you can check out. If you’re new to podcasting, their detailed guides will help you get the basics right.

If the DIY method doesn’t work or you are stuck, you can contact the Buzzsprout team by email. The “Help” option at the right corner of the header of your dashboard will automatically redirect you to email support. Note here that the team responds Monday-Friday 9:00-5:00 EDT (GMT-4).

(Image credit: Future)

Besides, you can tune into their YouTube channel or join the private Facebook community to stay updated with the podcasting world.

(Image credit: Future)Verdict: Is Buzzsprout Worth It?

Buzzsprout is absolutely worth it if you want to begin podcasting without any technical hassle. Its beginner-friendly user interface allows you to set up everything within a few steps. Besides, you can market your podcast with its easy social sharing and customizable embed and even monetize it with ads and subscriptions.

All plans are loaded with the right features a podcaster needs to kickstart their career. And if you get stuck, do not forget to check out their award-winning customer support and plenty of free resources to help you.

Meet the authors

After making it big with one of the best VPNs on the market, Surfshark launched Surfshark One - an entire security bundle for users who seek to go the extra mile for their online safety and privacy. Aside from featuring its own VPN, the company has thrown in antivirus software, a data leak detection system, and a powerful private search engine.

Thus, with Surfshark One, the team has fulfilled its long-held objective of providing more than just a VPN for its users. Today, it offers a powerful and comprehensive package that takes all of its four services and blends them into a single and cost-effective solution.

Surfshark One’s Alternative ID feature (Image credit: Surfshark)Features

If you’re already familiar with Surfshark VPN, you may know all about its qualities. These include a full set of privacy mechanisms, a budget-friendly price that makes it one of the best cheap VPNs, and advanced capabilities in terms of speed, unblocking, and server capacity of over 3,200 servers across 100 countries.

Furthermore, its features like NoBorders and Camouflage Mode help bypass censorship and unlock all the major localized streaming platforms, such as Prime Video, Netflix, Disney +, BBC iPlayer, and others. Add high speeds into the mix, and this makes Surfshark VPN one of the best streaming VPNs.

When you add military-grade encryption, a strict no-logs policy, and a kill switch, you get one of the most secure VPNs in the industry as well. As a bonus, Surfshark VPN offers its software-defined networking (SDN) Nexus technology, connecting the user to the network’s entire infrastructure instead of servers physically disconnected from the rest of its peers.

As for Surfshark Antivirus, it provides real-time protection to ensure you’re safe from cyber crooks and malicious software when downloading, installing, or using files and apps. On top of that, it enhances the digital hygiene of your devices through scheduled scans. This can include entire devices or specific files or folders.

And the best part? Surfshark’s AV tool got the ‘Top Product’ award from AV-TEST in its June 2024 test, rating its protection, performance, and usability. In particular, it reported a 100% detection rate against advanced zero-day malware attacks.

With Surfshark Alert, the platform’s data leak detection system, you will easily and immediately know if your sensitive data was included in any of the latest breaches. The service will notify you in real time if anything like this happens.

Whether related to your email accounts, passwords, personal identification number, or credit cards - you can have peace of mind, as it will alert you if any such information was part of breached online databases or is circulating around the darkest corners of the World Wide Web.

Finally, Surfshark Search is an ad-free private search tool that guarantees never to monitor or log your search history. At the same time, it keeps at bay any web trackers that may be snooping on you and making your browsing experience cumbersome.

This handy little tool also allows you to switch between regions and pick the one that delivers better and more relevant results for the location you want - wherever your real location may be. Moreover, it provides organic search results unaffected by previous searches.

Surfshark One’s app will ask you to log in only once (Image credit: Surfshark)Getting started

To start using all the perks included in Surfshark’s comprehensive security package, you’ll need to head over to its website, pick a plan (Surfshark Starter, Surfshark One or Surfshark One+), the subscription length (1-month, 12-month, or 24-month, currently with 3 extra months for free), and that’s it.

There are some differences between the three packages. Surfshark Starter only includes a VPN and Alternative ID tool. Surfshark One adds Antivirus, Alerts, and Search to the list of tools, and Surfshark One+ has all the tools from Surfshark One, but it also comes equipped with data removal from company databases and people search sites.

In terms of pricing, Surfshark Starter's 24-month plan costs $1.99 a month, (billed annually), and the 12-month plan costs $3.19 a month. Surfshark One’s 24-month subscription costs $2.49 a month (billed annually), whereas its 12-month option would require $3.39 per month. This leaves Surfshark One’s 1-month subscription, which would set you back for $17.95 - the least cost-effective option.

Surfshark One+ is $3.99 a month on the 24-month plan, $6.09 a month on the 12-month plan, or can be purchased on a rolling monthly subscription for $20.65.

After you’ve selected your desired plan and its length, just enter your email address, choose a payment method and input the requested information (so you can be automatically billed once the trial ends), create a password, and you’re good to go!

The next step is to download the suite (should start automatically) and install it. This happens pretty quickly, depending on your internet connection and the device’s speed. Now just sign in with your credentials and Surfshark One can begin protecting your device(s), identity, and online presence.

You can give the service a trial run for the first seven days completely free, as long as you pick a 24-month or 12-month subscription, cancel before the trial ends, and pay via a credit card or PayPal (it also accepts Google Pay and major cryptocurrencies - Bitcoin, Ethereum, and XRP).

The platform also offers a 30-day money-back guarantee if you’re not completely satisfied with the service - no questions asked.

Surfshark One app interface (Image credit: Surfshark)Interface

Surfshark’s Antivirus is currently available only on Android, macOS, and Windows, whereas its Alert, Search, and VPN services can be used on all of the above, plus on iOS and Linux, as well as on browsers like Chrome, Firefox, and Edge. You can also install its VPN manually on devices like routers, gaming consoles, and smart TV systems such as FireTV and Apple TV.

You’ll be happy to learn that Surfshark One covers up to five devices with one account with its antivirus protection - a solid number for a security suite albeit not unlimited as is the case with its standalone VPN solution.

Regardless of the device you’re using to open the Surfshark One app, the interface is sleek and easy to use, even for a beginner. As you open the app and sign in (only the first time), you’re welcomed by the straightforward VPN dashboard, where you can quick-connect to the fastest server based on your physical location or take a pick at any of the others.

The next tool down the left-side menu is Alternative ID, where you can see the details of your alternative persona if you’ve created them, copy all the info, and manage it by clicking on the link that will take you to the online dashboard.

To access Surfshark’s Alert dashboard, you’ll need to click on the link inside the app and it will take you to a web page listing all the detected breaches where your sensitive details have been exposed. There, the breaches are sortable by date of scan or breach, severity, or name, and list what was leaked and when.

Somewhat unintuitively, Surfshark’s Antivirus options are further down the list, just below Alert, but managing them is as easy as they get. In a single click, you can turn on/off the real-time protection, web protection, and webcam protection, start or schedule quick and full scans, and access additional features.

Following Antivirus is Surfshark Search, which you can use right there from the app. The results will open on a web page where you can narrow them down to images or videos, as well as according to a specific region.

Settings are the last option listed in the app’s left-hand menu, and here you can configure specific features related to the VPN tool, the app in general, or your account. You can also check out the referral options to get free months of Surfshark One in return.

Encountered a problem while using Surfshark One? Help is just around the corner, accessible via the app’s settings. From there, you can browse the platform’s helpful guides, access the handy troubleshooting tools, or contact the support team at any time of day or night.

Surfshark One’s antivirus dashboard (Image credit: Surfshark)Protection

Surfshark One’s Antivirus tool constantly watches over your devices through real-time scans, in addition to checking websites and stopping threats before they download. This is in addition to allowing you to conduct on-demand quick or full scans of your entire device or focus on specific files or folders.

Quick and full scans can also be scheduled to run automatically, letting you select specific scan days and scan times - and they won’t consume much of your time or RAM. The virus database updates itself every three hours, but you can also check for updates manually whenever you feel like it.

External storage scans - checking your USBs, hard drives, and network drives for malware, ransomware, and viruses, are also possible. You can choose to include them in the full and quick scans, have the tool ask you to scan them when connecting to your device, or both.

Additionally, the always-on cloud protection feature analyzes suspicious files using the Surfshark cloud, where the platform opens and checks them with no risk to your device. Its other advantages include access to a global virus database and the fact it doesn’t come at the cost of your device’s speed.

As a rare extra perk (though currently in beta phase), you can also turn on the webcam protection to stop untrusted apps on your device from accessing your camera. The trusted app list is easily managed by ticking the boxes next to the apps that should be allowed webcam access and leaving out others.

Already trust certain files, folders, or websites enough to exclude them from the real-time, scheduled, and manual scans? You can add them without hassle through the app’s file or folder picker, or paste the URL of the website (and opt to apply to all its subdomains) you want to exclude from the web protection.

Finally, you can choose to have infected files automatically deleted after 60 days of quarantine.

Surfshark One’s VPN interface (Image credit: Surfshark)VPN

Surfshark’s VPN already has an enviable reputation as one of the top performers in the industry and for many good reasons. Let’s start off with its wide-reaching network of more than 3,200 servers (virtual and physical) spanning over 100 countries across the globe.

Unsure which server is the best for your location? No worries, just run Surfshark’s built-in speed test to see how they perform based on region (Europe, Asia Pacific, The Americas) or type (P2P, virtual, physical, static IP). You can also see how fast the recommended or recently used servers are.

Thanks to such a large and versatile network, you can access just about any type of content you need, be it geo-blocked TV shows and movies on streaming platforms like Netflix, BBC iPlayer, Disney+, DAZN, Prime Video, Hotstar, Hulu, Crunchyroll, YLE Areena, HBO Max, YouTube, or for some localized regional browsing.

The optional NoBorders mode, supporting internet access and connectivity around the world, is on by default. Additionally, you can download Surfshark’s browser extension for advanced blocking of ads, trackers, and malware when the VPN is connected.

Do note that the kill switch, the mechanism that disables your entire internet access in case the VPN connection fails to prevent any potential IP leaks, is off by default. Hence, you’ll need to turn it on manually as this part of the service is essential for your VPN use and online activities.

That said, Surfshark’s kill switch is customizable as well. Specifically, we’re talking about strict and softer versions of it. The former steps in if the VPN disconnects or is interrupted in any way, whereas the latter acts only if the VPN disconnects by accident or is interrupted.

Other VPN-specific extras include Dynamic MultiHop, Surfshark’s Double VPN feature routing your data through two servers instead of one. This way, it provides additional anonymity that security-conscious users will particularly appreciate. However, it might affect your connection speed as it needs to pass through twice the servers.

Supported protocols include OpenVPN (TCP or UDP) and WireGuard. You can choose any of them as your preferred protocol, or allow the app to select the fastest and most stable one automatically.

The Bypasser option defines the specific apps, websites, and IP addresses that can circumvent the VPN and those that should be routed through the VPN at all times. It is important to note that apps take priority over websites and IP addresses, so if you set your browser to route via the VPN, all the websites you visit will do so too, even if you set them to bypass VPN.

Other advanced options include Rotating IP (automatically changes your IP address while your VPN location remains constant) and Invisible on LAN (hides your device from other devices connected to your local network, like phones, printers, and smart TVs). Both are off by default.

In terms of performance, Surfshark VPN connects quickly and at the first attempt regardless of the server location choice. The speeds we tested independently are very good, even when connecting to India and Malaysia, both far, far away from our actual testing location.

The MultiHop to New York via Toronto was also fast. Changing the exit location to India didn’t make a lot of difference in this area, although switching to Indonesia after that delivered significantly lower download speeds, cutting the previous ones in half (but this was to be expected in some cases).

Surfshark One’s breach monitoring dashboard (Image credit: Surfshark)Other features

As mentioned above, Surfshark Search is a separate tool in the suite, delivering truly organic (and private) results, be it in the form of regular URLs, images, or videos. The results delivered by default pertain to all locales, but you can choose a particular country on the list (there are 36 of them) for more localized outcomes.

In terms of Surfshark Alert, the platform’s own data leak monitoring solution, it lists all the breaches in which your personal details, be it usernames, IDs, names, email addresses, physical addresses, IPs, birth dates, passwords, hashed passwords, security questions and answers, account balances, and the like, may have been involved.

The breached data is listed alongside a short description of the breach, the date when it happened, its level of severity, the number of records exposed, and recommendations on what to do next. You can choose to archive this data, and it will remain there under an appropriate category.

This section also allows you to type in the number of your credit card and your personal number (or social security number) to scan the internet and see if any of them appear anywhere unseemly.

Want to receive breach reports to your email? You can - just go to Alert’s settings, turn on this option, and select how often you’d like to get them (monthly, quarterly, or yearly). It is also possible to have the breach alerts sent to your account email address or the email address affected in the relevant breach.

Finally, if you change your mind and want to have all the data, your email addresses, credit cards, and ID numbers removed from Alert, you can do this in just two clicks in the settings, and voilá - all of this information is permanently deleted.

The Alternative ID feature allows you to keep your personal information hidden by creating an alter ego of sorts online. This means you’ll get a fake email address you can use for newsletters (linked to your actual email address that stays concealed) or an alternative persona for social media.

In other words, it’ll create a whole new person, including inventing their full name (yes, a middle name too!), date of birth, gender, and address - all with a city, a postal code, and a country. You can easily manage these details on the website or copy your new fake info directly from the app.

Surfshark One offers a dedicated IP for an additional monthly fee (Image credit: Surfshark)What's not included

Although there is a lot to like about SuperShark One, there are a few reasons why some would want to upgrade. Among them is the third-party Incogni tool otherwise included in the Surfshark One+ package, specifically designed to protect your personal information against identity theft and data brokers profiting off it.

It does this by removing your details, including your name, address, and other personal data off the internet (like people search sites and databases). If you already have an active Supershark One subscription plan, it will cost you an additional $3.99 per month for the remainder of it to add this. After that, it will charge you $47.88 every 12 months.

For an extra fee, you can also get a dedicated IP address for your use only, facilitating a consistent, private, and faster online experience with no risk of IP blacklisting. This costs $3.75 per month on top of your existing Surfshark subscription, after which it is charged $45 once a year.

The platform also lets you generate an alternative phone number with a US country code for deliveries, online accounts, text updates, and listings so you don’t have to share your real number, thus minimizing spam, data sharing, and identity theft risks.

With it, you’ll be able to receive calls and text messages, and even reply with a limited capability in the Surfshark app. However, it doesn’t support verification codes and you’ll need to pay an additional $2.89 per month to add the alternative phone number to your current plan.

On top of that, the bundle itself is missing some of the nice-to-have features like a password manager, parental controls, and a firewall.

Final verdict

Surfshark One delivers a strong security suite that includes antivirus protection, a VPN, safe search, data leak monitoring, and more - for less than what some charge for a single product. Although it doesn’t offer a password vault or support for iOS (for now), its user-friendly interface, customizable antivirus, high VPN speeds (even with a double VPN), and extras like webcam protection and alternative ID will do an admirable job of keeping your online presence safe and your mind sane.

Hotspot Shield Basic is a mixed bag of a free VPN. Offering differing experiences depending on the app you download, varying success at unblocking streaming services, and speeds that, while fast, can struggle to maintain a connection, it falls short of the best free VPNs.

Despite this, it has seen several improvements to its service since our last round of testing, and, while not perfect, proves to be a more than usable free VPN if you're willing to work within its limitations.

Features

Hotspot Shield Basic is by no means a feature-rich option. That doesn't mean, however, that you don't get a good suite of security tools in the free package. Together, these features provide the same sense of trust that you'd expect from the best VPNs.

Included with the free plan is anti-phishing protection, a kill switch, split tunneling, and IP and DNS leak protection. Plus, on mobile, you can access Hotspot Shield's secure browser from within the app.

Something that became a theme throughout our testing was inconsistency with Hotspot Shield Basic. For example, the iOS app lacks a kill switch on the Basic version, and it's missing entirely on macOS.

A bigger concern surrounding the kill switch was its lack of compatibility. It became apparent in testing that it only works when using the Hydra protocol; what's more, should you switch from Hydra to WireGuard, the killswitch silently deactivates.

This is a major security concern for anyone who relies on a kill switch, especially as users aren't warned about the deactivation, and it underscores Hotspot Shield's position behind the competition in terms of reliable features.

These incompatibility concerns extend to its split tunneling capabilities, too, which is only available on Hydra. Once again, the app doesn't make this clear, and, should you switch to WireGuard at any time, your split-tunneling settings reset. Given this continuous lack of warning and the numerous compatibility issues, it does raise questions surrounding what else may be hiding in the code.

Should you choose to upgrade to a paid Hotspot Shield plan, the only major feature additions to speak of are its streaming and gaming modes, which supposedly optimize the service for these use cases.

This is something most paid VPNs include as standard, so, given Hotspot Shield's steeper cost, I cannot imagine what it does differently to justify the price hike.

Features score: 4/10

Server Network

The ability to pick and choose servers is a fundamental aspect of a paid VPN. Even some free services offer a small, but varied, selection of server locations.

Hotspot Shield Basic has coverage in 4 locations in total, though its website only mentions one. These include the UK, Singapore, Los Angeles, and New York.

For comparison, Hotspot Shield Premium offers 115 locations (though its website claims 125) to choose from worldwide, which, while nowhere near some of the very best VPNs, is a much wider spread.

Server network score: 3/10

Apps

Currently, Hotspot Shield Basic is only available across four platforms: iOS, Android, Windows, and macOS. This leaves omissions in compatibility, most notably, Linux and Smart TVs.

Hotspot Shield seems to have discontinued support for its Chrome extension, as it has been removed from the list of compatible platforms on its website. Plus, it's no longer available to download from the Chrome Web Store.

We've mentioned inconsistencies across apps already, but, as we'll delve into later, something to note is that there's a major disparity between platforms. Most notably, the lack of a kill switch on Mac and the lack of WireGuard, IKEv2, a kill switch, and split-tunneling on its iOS app.

Plus, in testing, we found that depending on your download location, you can find yourself looking at a completely different app. On our Windows testing machine, for example, the app we received from the Windows Store was totally different from the one we got from Hotspot Shield's website.

Upgrading to Hotspot Shield Premium fixes several of these availability issues, including adding Linux, Smart TV, and router compatibility, as well as adding WireGuard and IKEv2 to its iOS app, alongside the kill switch and split-tunneling.

Apps score: 5/10

Ease of use

Limited features mean that there are limited opportunities for confusion, and, in that way, Hotspot Shield Basic claws back some points. However, that doesn't mean its offering is totally simple.

Since migrating the Basic experience into the main Hotspot Shield app, finding your way to the free experience is far from easy on mobile. After loading the app, you have the option to sign up for a free trial (which isn't the Basic plan), and only when you scroll into the smaller print at the bottom of the screen can you find a way of accessing the free app.

Once you've signed in, Hotspot Shield is surprisingly easy to use and pleasant to look at. You're greeted by a black, grey, and blue interface, with icons along the bottom of the screen on mobile and along the left edge on desktop. It bears a resemblance to the layout of NordVPN (albeit without the stacked roster of features).

Hotspot Shield for Windows is impressively clean to look at, resembling the likes of NordVPN. Though it lacks the features to make proper use of the layout (Image credit: Future)

We found accessing the settings easy enough. The menu provides ample description of each option, allowing newer users to quickly get to grips with the functionality, even if these settings lack necessary warnings about silent deactivations (as mentioned earlier).

Our biggest gripe with the usability of Hotspot Shield Basic stems from its mobile apps, which are inundated with ads.

They're (almost) ever-present on the home screen in banner form, and you can be presented with sketchy ads at any given moment if you choose to hop between menus or toggle on features, which adds unwanted wait time to the overall experience. Luckily, using Hotspot Shield Basic on Mac or Windows allows users to avoid these ads.

Ease of use score: 6/10

Speed and performance

No free VPN can match the speeds of today's fastest VPNs, but that doesn't mean they can't impress. In our testing, Hotspot Shield surprised us, recording speeds of 385 Mbps using WireGuard, which is more than enough for stable streaming, searching, and gaming.

Hotspot Shield's proprietary Hydra protocol offered more confusing results. Given that it's based on OpenVPN, it is unsurprising that the speeds were slower than its WireGuard results, achieving a maximum of only 163 Mbps.

During testing, we achieved these speeds when connecting to the US, with slower speeds attained when connecting to UK servers.

Hotspot Shield Basic's UK servers appeared to have a much higher load than its US servers, and this isn't entirely surprising, but it limits your options should you be looking to connect to the UK specifically.

Something to remember is, as mentioned already, Hotspot Shield Basic's kill switch only works on its Hydra protocol, meaning that should you need it, you'll likely experience a slower overall performance.

Speed and performance score: 5/10

Unblocking

Most free VPNs struggle to unblock streaming services, and Hotspot Shield Basic is no different.

In our testing, we achieved mixed results. On Mac and Windows, we failed to unblock any streaming services, including Netflix, Disney+, Prime Video, 9Now, 10Play, and BBC iPlayer.

Despite this, on mobile, we were able to access both Netflix and Prime Video without issue.

If you're looking for the best streaming VPN, we will always recommend you look towards paid services, as all the best VPNs we test proved flawless at unblocking streaming services in our latest round of testing.

Unblocking score: 4/10

Privacy and security

Since our last review, Hotspot Shield has made some headway in improving its security, but it hasn't plugged every hole.

To its credit, the Basic plan now includes a kill switch, and in 2023, the service went through an independent security audit.

That said, some things are still either missing or remain red flags. The issues we've raised already surrounding kill switch and split tunnelling support offer little reassurance or reason to choose Hotspot Shield, especially if your privacy is actively at risk. Plus, while its no-logs policy has now been audited, the use of ads in the mobile apps means there are some ways to identify how devices have been used.

In terms of VPN protocols, Hotspot Shield Basic offers its own Hydra protocol, alongside WireGuard and IKEv2, depending on the platform you use. The Hydra protocol uses strong AES-256 encryption to protect your data, while the WireGuard protocol uses the standard ChaCha20 for encryption.

Privacy and security score: 5/10

Track record

Hotspot Shield's track record isn't quite spotless. In 2018, an information disclosure vulnerability allowed a remote attacker to find out whether a user was connected to the VPN, their approximate location (country), and more. It required the user to visit a booby-trapped website, but the vulnerability was fixed after being disclosed to the company.

In 2020, an exploit allowed a local attacker to use Hotspot Shield to corrupt system files, which, while not a privacy concern, drew our concern.

It has been five years since Hotspot Shield reported any issues of the same magnitude, however, and recent security audits serve to further prove the steps the provider has taken to improve on previous errors.

Track record score: 5/10

Customer Support

Using Hotspot Shield Basic limits your customer support options to the support site, rather than also having access to full 24/7 assistance.

The support site, we found, can be somewhat limited. You can easily find yourself reading an article that's years old and now irrelevant or simply outdated, much like we found with some of the data surrounding locations. Plus, we found various instances of duplicated articles when searching for DNS.

We also found the chatbot to be almost humorously ineffective. When asking "how do I cancel my plan?" it responded "I'm sorry, I don't understand, I'm still learning. Give it another shot with different words". However, on trying "How can I close my account?" the chatbot simply gave up and transferred me to a support agent.

Customer support score: 4/10

Pricing and plans

Being Hotspot Shield's free plan, Hotspot Shield Basic is more limited than its paid counterpart, though not by as much as some of its competitors. The main omissions from the free plan include:

• Gaming and streaming modes
• Linux, Smart TV, and router support
• IKEv2
• 9 additional simultaneous connections (10 in total)
• An iOS kill switch
• Split tunnelling on iOS and Mac
• Full 24/7 support
• 111 more locations (115 total)

However, at $6.66 per month, it's arguably a better value choice to simply use the free version should you, for whatever reason, be set on using Hotspot Shield.

If you're looking to upgrade to a paid VPN, there are much better alternatives for much lower prices, such as Surfshark and NordVPN – it even makes ExpressVPN look cheap.

Pricing and plans score: 4/10

Should you use Hotspot Shield Basic?

Hotspot Shield Basic is an extremely limited free VPN, but that doesn't mean it isn't capable. All free VPNs lack features, but Hotspot Shield Basic's omissions, locations, and unblocking consistency leave much to be desired when compared to the likes of PrivadoVPN Free.

What's more, the inconsistencies across its apps, alongside outdated website information and alarming feature limitations, all leave us concerned about other issues lying in wait.

That said, its speeds are impressive for a free VPN service, and offering unlimited bandwidth is something free VPN users on desktop will be pleased to see, given the limited market across Mac and Windows.

Overall score: 45/100

Alternatives

NordVPN – from $3.39 per month
The best VPN overall
NordVPN is one of the most well-rounded VPN services on the market, offering a combination of top-tier security, blazing-fast speeds, and advanced features. It has been fully audited multiple times to confirm its no-logs policy and the safety of its apps, and alongside a suite of extra security features, NordVPN is one of the best choices for keeping your data safe. You can give it a shot yourself with a 30-day money-back guarantee. View Deal

Surfshark – from $2.19 per month
The best cheap VPN (and also the fastest)
Surfshark is a cheap VPN that offers serious quality. It offers unlimited simultaneous connections on a single subscription and advanced privacy tools like Alternative ID, which allows you to generate new identities on the fly (so you don't have to fork over your real details). Take Surfshark for a risk-free test drive with a 30-day money-back guarantee.View Deal

ExpressVPN - from $4.99 per month
A beginner-friendly VPN package
ExpressVPN has built a reputation as one of the most reliable and secure VPN providers, which is well-deserved. It’s a slightly more expensive VPN than most of the other top-tier providers, but in return, you access a high-speed server network that spans 148 locations in 106 countries. It’s particularly effective at unblocking streaming platforms, including Netflix, BBC iPlayer, and HBO Max. See for yourself with a 30-day money-back guarantee.View Deal

We test and review VPN services in the context of legal recreational uses. For example:1. Accessing a service from another country (subject to the terms and conditions of that service).2. Protecting your online security and strengthening your online privacy when abroad.We do not support or condone the illegal or malicious use of VPN services. Consuming pirated content that is paid-for is neither endorsed nor approved by Future Publishing.

Proton VPN is one of many internet privacy products developed by Proton, the team of scientists and privacy advocates behind Proton Mail. The suite Proton offers is certainly impressive, but how does its VPN hold up against dedicated VPN providers like NordVPN and ExpressVPN?

The answer is pretty well. The completely free tier is something no other competitor on our top five list offers. With no ads and the same privacy guarantees as paid accounts, it’s an ideal way to trial the service. The paid version? Starting at $9.99 per month, it’s about the average for a top-tier VPN. Stay with me and I’ll go into whether the paid features are worth paying for, as well as how Proton VPN stacks up to the rest of our top five for speeds, unblocking capabilities, privacy, and overall value for money.

Features

There are lots of extra features built into Proton VPN’s paid version of the app, most of which are designed to either enhance your privacy or make the VPN harder to block. For example, there’s Secure Core, which sends your VPN traffic through an initial hardened, physically owned VPN server in a high-security location before sending it on to a second endpoint VPN server. This secures the traffic you’re sending twice, so you can connect to locations without worrying that the endpoint server you use might be hacked, exposing your IP. Although it’s overkill for everyday use, it’s useful if you’re connecting to countries where VPNs are being heavily monitored by the government.

At the other end of the spectrum, there’s Alternative Routing. When enabled, this routes your VPN traffic along a route provided by external third-party servers such as AWS. While this does allow servers outside of ProtonVPN’s remit to see your home IP, it also allows you to connect to services that are otherwise blocking access from Proton VPN’s servers. You’re not going to get past an ISP’s DPI monitoring with this, but it’ll get you access to some sites that would otherwise detect you’re using a VPN.

As you can see so far, Proton VPN provides expert features that fit specific use cases. The same is true of the VPN over Tor feature, which allows you to access the Tor network directly from certain Proton VPN servers. Not everyone will need to access the Tor network, but if you’re a journalist or whistleblower, it might be the standout feature here when you need the extra anonymity.

Not everything is about privacy, though. Proton VPN uses a technology called VPN Accelerator, which uses multithreading and advanced TCP routing to provide you with better speeds when connecting to servers on the other side of the planet. It doesn’t do much when you’re connecting to servers you have a good connection with, but in situations where there’s high latency or excessive packet drop, it allows you to keep a significant portion of your bandwidth where you’d otherwise be slowed to a crawl by network instability.

Of course, there are all the conveniences here too. The VPN also includes a NetShield Ad-blocker, which blocks ads, trackers, and malware, enhancing both privacy and browsing speed. There’s also a kill-switch and split tunneling across all its apps, as well as DNS leak protection thanks to Proton VPN’s own private encrypted DNS servers.

Features score: 8/10

Server network

Proton VPN’s server network is impressive, to say the least. While the rest of our top 5 (barring Surfshark) offer more locations, Proton VPN is the undisputed winner for countries to choose from, offering a staggering 112. Although this leaves it neck and neck with NordVPN when it comes to country coverage, there are some significant differences in terms of where they cover.

What sets Proton VPN apart is the focus on serving areas of the world that have been traditionally underrepresented by VPNs, such as Africa (with 22 locations) and the Middle East (with 14 locations), both of which more than double any other provider on our top five list. Proton VPN also offers the most locations in Asia, too.

Of course, if you’ve already started doing the numbers, you’ll realize that this comes at the cost of offering less impressive coverage in Europe and North America than its competitors. This isn’t to say that Proton VPN doesn’t offer an acceptable range of locations, but if you need state-by-state coverage across the US, you’re better off looking at Private Internet Access instead. Similarly, ExpressVPN has you covered if you want in-depth access to Europe.

Server network score: 8/10

Apps

There’s a Proton VPN app for every major platform, including Windows, macOS, iOS, Android, and Linux. There’s some feature disparity between versions of the app, but you can expect roughly the same experience from all of them, including the Linux app, which is a full GUI program. It’s roughly on par with the Windows version, whereas the macOS version doesn’t offer OpenVPN or split tunneling. Not ideal, but all of the security features are available across every platform.

There’s an interesting quirk in Proton VPN’s desktop app design that sets it apart from the rest of the apps in our top 5. When you unfurl the home menu, it displays a map of every VPN location you can access. It’s a very cool piece of design flair, which, when combined with the pleasing purple and black color scheme Proton VPN has going on, results in a piece of software that looks like something out of a spy film.

Proton VPN recently unveiled a major revamp to some of its apps, including its previously less appealing mobile apps. This update has improved not only the customisability of the service, but also how intuitive it feels to use across different platforms, since the apps now match almost entirely across all major platforms.

The Chrome version is rated significantly lower than the other browser extensions from our top 5 VPNs, but it seems a little unfair. With a score of 2.4 on the Apple App Store, many reviews seem to focus on the lack of a free version of the browser add-on. This isn’t the case anymore, as ProtonVPN has recently released a free version of all its browser apps. Some of these complaints are a little more valid, though. While I haven’t noticed it myself while testing the Chrome extension out, there are a lot of complaints about it requiring multiple log-ins to keep connected, which is an easily avoided frustration for users.

Apps score: 8/10

Ease of use

There’s nothing very difficult about the install process, and once you’re logged in, Proton VPN is easy enough to deploy. There’s a guided tour you can take to check out some of the more advanced features, but it’s easy to ignore if you just want to get started. You click the quick connect button, and you’re connected to the nearest server.

For everything else, Proton is functional if a little intimidating for new VPN users. The world map interface lets you plot out your Secure Core connection by hand, giving you a much better idea of how each location will impact your overall connection path. It’s a great way to optimize your connection speed, but it's a little more involved than just clicking a button and closing the app.

Ease of use score: 8/10

Speed and performance

Our latest testing across Proton’s protocols indicates an overall drop in its average speeds, though connecting to our nearest server still capped our testing rig out over 950+ Mbps, which is great news.

Unfortunately, testing from the UK to the US on WireGuard only clocked in at 630Mbps, which is pretty disappointing after recording around 700Mbps in our previous round of testing. At the very least, our latency and jitter readings didn’t pick up anything particularly alarming.

How we perform speed tests

(Image credit: Shutterstock)

We test OpenVPN and WireGuard protocols across a range of speed-test sites throughout the day using a pair of virtual machines from the US and UK, using a connection with 1GB bandwidth in each location. Yes, it’s overkill compared to a normal internet connection, but it gives us a better idea of how the VPN really performs. You can find our full testing methodology here.

The OpenVPN results are also less than we’d hope, only measuring 220Mbps compared to previous results of 400Mbps. We always expect to see a significant drop from OpenVPN compared to WireGuard, but Proton VPN’s OpenVPN speeds used to be fairly impressive. Now, they’re more or less in line with the rest of the pack.

To be clear, these are all speeds that will completely suffice for almost all your internet activity. If you’re on fiber, you might struggle a little to get the most out of your connection while you’re downloading, but otherwise, it’ll handle 4K streaming without any issue at all.

Speed and performance score: 7/10

Unblocking

Given Proton VPN promotes itself as a privacy-first VPN, you'd be forgiven for thinking streaming might not be a strong suit. However, that’s thankfully not the case. We’ve tested the servers against a wide range of streaming services, including regional variants of Netflix (US, UK, Japan, Canada, and Australia) as well as other streaming giants like Amazon Prime and Disney Plus.

In all cases, the Proton VPN servers provided instant access to the services we tested. All you have to do is pick the location you want to watch from and get streaming.

We also tested Proton VPN with more regional services such as BBC iPlayer, Channel 4, ITVX, 10Now, and 9Play, all of which were easily accessible from Proton VPN.

As for torrenting? It’s a breeze. Proton VPN supports port forwarding, so you can easily connect to other peers in a P2P network. There are also a few P2P optimized servers available on Proton VPN, which allowed me to fully connect to the rest of the swarm when downloading Linux ISOs to test.

Unblocking score: 10/10

Privacy and Security

Like every other tool from the Proton team, Proton VPN has been built from the ground up for privacy and security. Depending on which platform you’re using Proton VPN on, you’ll have the choice between OpenVPN, WireGuard, and its proprietary Stealth protocol. OpenVPN and WireGuard have both been stress-tested a thousand times over by real-world deployments and audits, so you don’t have to worry about accidentally choosing an insecure protocol when setting up the service. WireGuard is built to always use the most secure encryption by default, while Proton has set up its OpenVPN deployment to use AES-256, which is about as secure as can be.

Stealth is an obfuscated version of WireGuard that runs over TLS, making it look like normal encrypted browsing data to anyone who’s trying to analyze your traffic to spot a VPN in use. It’s mainly useful for ducking past enterprise rule-based firewalls, but your mileage may vary in how well it works on DPI-based firewalls that ISPs in countries with harsh internet restrictions use.

Of course, Proton has a strict no-logs policy, which has been verified by multiple independent audits, most recently from Securitum in July of 2024. This marks its third consecutive annual no-logs audit, all of which are available to see on Proton VPN’s website without registering for an account. Most providers, including ExpressVPN, will ask you to sign up first, but Proton VPN is demonstrating a commitment to transparency that few VPN providers can match.

While Proton VPN doesn’t use RAM-only servers to run its service, they do employ full-disk encryption on all of its servers, which essentially achieves the same thing. None of your browsing or connection data is ever written to disk, and anyone who attempts to remove one of the servers by force would be completely unable to decrypt the hard disk without an encryption key. Not that they’d find anything useful, anyway.

Proton VPN’s Secure Core architecture adds an extra layer of protection by routing traffic through multiple servers in privacy-friendly countries, effectively defending against network-based attacks. Forward Secrecy is implemented, generating a new encryption key for each session to ensure that even if a key is compromised, past browsing history remains secure.

I can’t say Proton VPN’s malware blocking was particularly good, though. To test it out, we picked 100 brand-new phishing URLs from the anti-phishing experts at OpenPhish and connected to each one with Proton VPN open to see how they’d do. At 11% of malware sites blocked and only 19% of phishing results, Proton VPN could do far better.

Privacy and security score: 8/10

Track record

When you claim that you’re a privacy-first company, you’re going to get a lot of eyes on you. Proton VPN is no exception, which means that some privacy issues from related products tarnish its reputation slightly. In 2019, ProtonMail was forced to log the IP address of a climate activist after a law enforcement request, which significantly undermined its perception as a private email provider.

However, Swiss law works slightly differently for VPN providers. They cannot be compelled to carry out bulk surveillance by either foreign law enforcement or the Swiss government, so Proton VPN as a product is significantly less vulnerable to the same sort of requests. As for individual accounts, Proton VPN has to comply with legally valid cases brought forth by the Swiss courts, even if these are made by a foreign entity. However, Switzerland has no official ties to EU, NATO, or US intelligence sharing pacts, and tends not to recognize law enforcement requests from countries with a poor judicial reputation.

Track record score: 9/10

Customer support

More so than other VPNs in our top 5, Proton VPN feels like it expects you to do a bit of reading to get the most out of your VPN. There’s an incredibly comprehensive knowledge base that very clearly outlines how the whole app works, as well as offering a ton of solutions for common troubleshooting problems. The live chat is only for paying customers, so if you have any trouble signing up, you’ll have to email them or send a support ticket.

Speaking of, its live support isn’t 24/7, unlike NordVPN. Instead, you’ll need to get in touch with a support representative between 9 AM and 5 PM CET. While my interactions with the Proton VPN support staff have been useful, if delayed a little bit (there’s a 24-hour turnaround on any issue when you open a ticket), there have been some poor interactions that resulted in a 2.4 score on Trustpilot.

Customer support score: 7/10

Pricing and plans

Proton VPN starts at $9.99 a month, putting it squarely in the middle of the road as far as pricing. This goes down to $3.99 per month if you buy for the year, or $3.59 per month for two years – both of which are prices exclusive to TechRadar readers. Not the most expensive VPN in the world, but PIA has it beat on price. Anyway, this subscription protects 10 devices on a single plan. Upgrading your plan won’t remove this restriction, but it will give you access to Proton Drive, Mail, Calendar, and Pass for another three dollars a month. If you’re trying to migrate all of your data away from another provider like Google, this is a truly great deal.

There’s also a free version that only offers three locations (The US, the Netherlands, and Japan) but does so with no ads or restrictions whatsoever. You won’t get access to all of the premium features, such as Multi-Hop or Secure Core, but it’s functional enough if you need a secure VPN to cover a single device without paying for it.

Pricing and plans score: 10/10

Should you use Proton VPN?

If you’re looking for a free VPN, get Proton VPN. With an unlimited bandwidth policy, no time-outs, and no ads, Proton VPN is just about the best free VPN you can get today. As a paid VPN? You could do a lot worse. Proton VPN will satisfy just about everyone who uses it, but it falls short in a few key areas where other VPNs simply work better.

It’s fast when it counts, but Surfshark and NordVPN both consistently outdo Proton VPN. All the rest of our top five perform better than Proton VPN at both European and North American locations, especially ExpressVPN and PIA, respectively. Still, these are minor complaints at best. Proton VPN has an extensive list of privacy-focused features, and you can try all of them for yourself with a 30-day money-back guarantee.

Overall score: 83/100

Proton VPN – from $2.99 per month
A great pick for small businesses

Proton offers a huge package for an impressively low cost. Offering services such as email, a password manager, and, of course, an impressive VPN, Proton offers a close competitor to Surfshark in terms of breadth of offering and value. Despite falling short in some areas of our testing, it's a surefire solution to anyone's day-to-day security concerns and offers speeds and security more than good enough to put your mind at ease.View Deal

Proton VPN alternatives

1. NordVPN – from $3.39 per month
The best VPN overall

A VPN with a focus on security, NordVPN not only offers a high-speed VPN but also a built-in antivirus, URL safety checkers, additional server protection with Double VPN, and an ad-blocker using their encrypted DNS solution. It’s slightly more expensive than Surfshark but offers a VPN service second to none. View Deal

2. Surfshark – from $2.19 per month
The best cheap VPN (and also the fastest)
Don't be fooled by the price tag. Surfshark isn't just cheap, it's a full-blown privacy suite with the best value-for-money toolkit I've seen in the market so far. Beyond its great features and even better pricing, it's also the current champion in our speed tests, and has been for a while. Check out this budget-friendly privacy demon with a 30-day money-back guarantee and see how it compares to ExpressVPN.View Deal

3. ExpressVPN – from $4.99 per month
The best VPN for beginners and the most secure

With its lightning-fast speeds and excellent unblocking capabilities, ExpressVPN is one of the best choices out there if you’re willing to pay a premium for performance. Its apps are incredibly polished, and its custom VPN protocol, Lightway, combines high speeds with obfuscation to allow you to connect from anywhere on the planet. View Deal

Proton VPN FAQsHow does Proton VPN keep your data safe?

Proton VPN is based in Switzerland and adheres to a strict no-logs policy, verified by independent audits. It also employs strong encryption standards in addition to security features like Secure Core.

Does Proton VPN work with Netflix?

Yes, Proton VPN successfully unblocks Netflix in the US, UK, Australia, Canada, and Japan. Its speeds are also more than enough to watch 4K content, which makes it a good choice for streaming.

Is Proton VPN good for torrenting?

Proton VPN supports P2P file sharing on dedicated servers. They also use a combination of powerful encryption techniques and audited privacy practices, ensuring your IP won’t be leaked while torrenting.