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A mix of big hits and lesser-celebrated titles awaits your attention.

Checkr is a next-generation background-check platform that accelerates and simplifies hiring through automation and advanced data analysis. It draws from thousands of official databases, including county courts, criminal registries, and motor vehicle departments, to produce timely, accurate reports.

Using artificial intelligence, Checkr standardizes diverse legal terms and classifications, helping hiring teams interpret results quickly and consistently.

The service has become particularly popular among companies handling high hiring volumes, such as gig platforms, retail chains, staffing agencies, and tech firms, thanks to its real-time data retrieval, API-driven integrations, and intuitive dashboards.

Checkr: Plans and pricing

Checkr structures its pricing into tiered packages that scale with organizational needs:

• Basic+ Plan ($29.99 per check): Includes SSN trace, sex offender search, national criminal database screening, and global watchlist monitoring. County verifications, when necessary, add roughly $15 per record.
• Essential Plan ($54.99 per check): Expands on Basic+ by adding searches for all counties tied to a candidate's past seven years of residence.
• Professional Plan ($79.99 per check): Adds employment and education verification to the Essential Plan to provide more complete candidate profiles.

International background checks cost $32 to $124 per report, and add-ons, such as motor vehicle record (MVR) checks or employment verifications, range from $6 to $40. Organizations conducting 300+ checks annually typically qualify for volume discounts.

This transparent, mix-and-match pricing model helps businesses tailor their screening programs to job types while controlling costs.

Checkr: Features

Checkr stands out for its extensive automation and advanced data-handling capabilities:

(Image credit: Checkr)

• AI-powered charge classification: Automatically interprets and standardizes criminal charges from multiple jurisdictions, translating complex terminology into consistent, easy-to-read summaries.
• Extensive data coverage: Accesses county criminal courts, sex offender registries, global watchlists, and other verified government sources for comprehensive results.
• Integration ecosystem: Connects with over 100 HR platforms and applicant tracking systems (ATS), streamlining the hiring pipeline.
• Automated candidate communication: Sends real-time notifications--including check initiation, progress updates, results, and adverse action letters--to both employers and candidates.
• Bulk and batch tools: Ideal for high-volume hiring, allowing employers to process multiple candidates simultaneously and trigger workflows at scale.

(Image credit: Checkr)

Checkr's speed, often delivering results within one or two business days, remains a primary selling point for companies that can't afford delays in staffing or onboarding.

Checkr: Setup

The onboarding process is straightforward. After signing up, administrators can invite team members, configure access controls, and connect Checkr to their HR systems through prebuilt integrations or APIs.

Organizations can choose which screening packages to apply to specific job roles, set compliance notifications, and automate report delivery. For candidates, setup requires little more than completing a brief authorization form and submitting personal details through a secure online portal.

Checkr: Ease of use

Checkr's web dashboard emphasizes visual clarity and efficiency. Reports are organized into collapsible panels covering criminal searches, employment history, and motor vehicle records. Color-coded highlights signal pending charges, clear results, or items needing review.

Because of its automation-first design, HR teams can handle large batches of background checks with minimal manual input. Candidates also benefit from transparency: they can track progress, upload documents, or dispute errors through a 24/7 self-service portal.

That said, customer support primarily operates via a ticket-based system, which can delay responses during peak periods--an area where some competing services still outperform Checkr.

Checkr: Security and privacy

Checkr employs enterprise-grade security measures, including encryption in transit and at rest, strict data access controls, and continuous system monitoring.

The company complies with the Fair Credit Reporting Act (FCRA) and General Data Protection Regulation (GDPR) where applicable, ensuring candidates' data is handled lawfully and privately.

Candidates must provide explicit consent before a background check begins, and all adverse action notices are automatically sent to maintain compliance with federal and state laws. Checkr also allows users to dispute information directly through the candidate portal, providing added transparency.

Checkr: The competition

Checkr's closest competitors include GoodHire, Sterling, and HireRight, all of which offer employment background screening with varying emphases on compliance, support, and global coverage.

Checkr stands out for its automation, real-time data network, and speed, making it especially strong for high-volume, tech-forward employers that care about quick turnaround and HRIS/ATS integrations.

Compared with GoodHire, Checkr offers similar per-check pricing tiers and overlapping core checks. Still, GoodHire offers robust U.S.-based phone and email support and a very low reported error rate, which may appeal to smaller businesses that prefer more hand-holding.

GoodHire also supports very low-volume, pay-per-check use and historically charges a one-time setup fee. At the same time, Checkr leans toward scalable, API-driven workflows with no prominent setup fees, making it better suited to companies that expect frequent or bulk screenings.

When stacked against Sterling, Checkr takes the lead in automation and speed, with a higher percentage of criminal checks completed within an hour and more steps handled without manual review.

Sterling, on the other hand, offers a long-established, compliance-heavy product set, including drug testing, I-9, and specialized packages, making it more attractive to large enterprises or regulated industries that need deeper policy support and more customized verification programs.

Checkr's self-service package customization from the dashboard is generally more straightforward. In contrast, Sterling often routes customization through account managers, which can be helpful for complex but slower for fast-moving teams.

Versus HireRight, Checkr typically delivers faster turnaround times and a higher "hit rate" for specific criminal searches due to its AI-driven data-matching engine and more automated workflows.

HireRight is stronger for organizations with extensive global hiring, offering mature international coverage and compliance tools. Still, it may involve slower processing and more traditional, enterprise-style onboarding and support, which can feel heavier for smaller or more agile businesses.

In practice, Checkr tends to be the better fit for gig platforms, tech companies, and staffing firms prioritizing speed and modern UX. At the same time, HireRight is often chosen by large, globally distributed enterprises that value broad jurisdictional coverage and long-standing compliance expertise.

Checkr: Final verdict

Checkr brings innovation and efficiency to background screening, emphasizing automation, speed, and integration. Its AI classification tools, real-time data retrieval, and candidate transparency make it a forward-looking choice for companies scaling their hiring operations.

Despite its limited human-support options and less robust compliance in highly regulated fields, Checkr remains one of the most compelling solutions for fast-moving organizations that prioritize digital workflows.

For gig employers, startups, and HR teams seeking speed and scalability without sacrificing accuracy, Checkr strikes a smart balance between cost, functionality, and user experience.

In this Checkr review, you'll learn more about the fast, flexible, and tech-driven background screening solution.

The Competitor: one-minute review

The Competitor is an Xbox and PC-compatible controller from manufacturer Hyperkin that adopts a DualSense-like appearance and symmetrical thumbstick layout. While it does feature niceties like drift-resistant Hall effect sticks and triggers, I’ve found it to be a blissfully simple controller.

The Competitor has no fancy RGB lighting, no gyro sensors, no trigger locks, no wireless connectivity options, and no supporting apps or software. It’s also impressively cheap, has a nice design, and a great idea or two of its own. Its straightforward nature serves it well, and it’s one reason why it’s one of the best Xbox controllers I’ve tested in quite a while.

Some of my favorite controllers in recent years have been the likes of the Razer Wolverine V3 Pro and GameSir Tarantula Pro - both gamepads that are stuffed with desirable features that definitely make their price tags trend upward. The Competitor’s stripped-back, simplistic nature is actually quite refreshing in comparison, and is a staunch reminder that controllers don’t need to be a smorgasbord to remain appealing in the contemporary market.

There are some slight missteps. I’ve never been a fan of the PlayStation-style D-pad adopted here, the Menu and Share buttons are rather awkwardly-placed, and - while this is certainly personal preference and not indicative of The Competitor’s quality - it lacks wireless connectivity. Though at its relatively low price point, it’s easy to forgive these shortcomings.

(Image credit: Future)The Competitor review: price and availability

• List price: $49.99 / £39.99 (around AU$74.95)
• Available from most major retailers in the US and UK
• Compares in price to similarly cheap controllers like the GameSir Kaleid

You can get The Competitor today for $49.99 / £39.99 (around AU$74.95), making it one of the cheaper Xbox and PC controllers that’s actually worth recommending. Readily available at Amazon in the US and the UK, you’ll also likely find it at your local retailers of choice, including Best Buy in the US and Argos in the UK.

The cheaper Xbox controller spectrum has gotten broader in recent years, with pads like the GameSir Kaleid ($49.99 / £59.99) and 8BitDo Pro 2 ($44.99 / £39.99) also coming in at similar price points. The Competitor, rather fittingly, has some tough competition in the space, then, but I’d definitely say it’s comparable in quality to those aforementioned pads.

The Competitor review: Specs

Price

$49.99 / £39.99 (around AU$74.95)

Weight

7.1oz / 200g

Dimensions

6.2 x 5.0 x 2.5in / 158 x 127 x 64mm

Compatibility

Xbox Series X, Xbox Series S, Xbox One, PC

Connection type

Wired (USB-C)

Battery life

N/A

(Image credit: Future)The Competitor review: design and features

The Competitor differs from most Xbox controllers in its symmetrical thumbstick layout and design that’s practically identical to that of the DualSense Wireless Controller. You’ll find the same boomerang-esque shape here, with similarly designed D-pad and face buttons.

I wouldn’t say build quality is luxurious, certainly not up to the DualSense standard, but it does the job at its price point. That is to be expected, though, given the lower price. Otherwise, nothing about the controller screams cut corners or lazy design; it’s an extremely tight ship. Usually, you’d expect one or two blemishes to stand out on budget-friendly controllers.

But my only issues, really, are the slightly awkward placement of the central Menu and Share buttons, as well as the spongy-feeling PlayStation-style d-pad. However, the latter comes down to personal preference more than anything else.

The color scheme of The Competitor is quite pleasing, too. It sports a black and white aesthetic in a sort of ‘X’ pattern across the front of the pad. The face buttons and d-pad have a translucent, glossy finish that feels quite nice against your thumbs, too.

(Image credit: Future)The Competitor review: Performance

The Competitor is a strictly wired controller. However, that’s not strange at its relatively low price point, so easy to forgive. That said, if you’d prefer a wireless model, you may be better off checking out similarly priced gamepads like the Xbox Wireless Controller or 8BitDo Pro 2.

What isn’t a guarantee for cheap controllers is the inclusion of drift-resisting Hall effect thumbsticks, but they are here on The Competitor. The sticks themselves feel great, too, with solid responsiveness and a rugged textured finish around the edges.

The Competitor features two remappable buttons on the rear of the controller. And these are easy enough to customize by holding the mapping button on the back, in conjunction with one of these rear buttons and one of the main ones on the front.

These remappable buttons are assigned by default, which I typically find a touch annoying. However, this is alleviated by a handy feature you don’t see on all that many controllers. There are lock switches for both remappable buttons, which can prevent them from being pressed in entirely. It’s arguably a bit of a workaround to keep them unassigned, but I welcome the ability to manually enable or disable them in such a way.

(Image credit: Future)Should I buy The Competitor?Buy it if...

You want an affordable, effective controller
The Competitor simply does what it says on the tin (or, um, the cardboard box, I suppose). It’s a straightforward gamepad with no obvious flaws, available at a fittingly competitive price point.

You’re looking for a drift-beating option with light features
Hall effect sticks and two remappable buttons are present here. It’s on the lighter side in terms of features, but it’s really all a controller at this price needs to stand out.

Don't buy it if...

You want a more robust D-pad
Some game genres, like fighting games and platformers, benefit from a more well-rounded d-pad than the one on The Competitor. I actually love the circular design of the Xbox Wireless Controller's d-pad, and would recommend it over The Competitor if that's something that will be important to you.

You’re on PS5
The Competitor isn’t compatible with PlayStation hardware, despite the DualSense-looking design. Consider checking out our best PS5 controllers guide if you’re shopping for a Sony gamepad instead.

The Competitor review: Also consider

If The Competitor isn’t quite competitive enough for you, here are a couple other options very much worthy of consideration.

The Competitor

Xbox Wireless Controller

GameSir Super Nova

Price

$49.99 / £39.99 (around AU$74.95)

$59.99 / £54.99 / AU$74

$44.99 / £49.99 / AU$89

Weight

7.1oz / 200g

8.5oz / 241g

9.3oz / 263g

Dimensions

6.2 x 5.0 x 2.5in / 158 x 127 x 64mm

5.9 x 4.1 x 2.4in / 150 x 105 x 60mm

6.1 x 4.2 x 2.3in / 156 x 106 x 59mm

Compatibility

Xbox Series X, Xbox Series S, Xbox One, PC

Xbox Series X, Xbox Series S, Xbox One, PC

PC, Switch, Switch 2

Connection type

Wired (USB-C)

Wireless (Xbox), Wired (USB-C)

Wireless (Bluetooth, 2.4GHz USB dongle), Wired (USB-C)

Battery life

N/A

Varies, around 20-40 hours

15 hours

Xbox Wireless Controller
Always an incredibly solid choice, the official Xbox Wireless Controller isn’t big on bonus features, but it offers incredible reliability and is available in countless color options these days.

Read our full Xbox Wireless Controller review

GameSir Super Nova
While losing Xbox compatibility, this is a fantastic and affordable wireless controller for PC and the Switch family of consoles. I’d go for this one if you’re after a PC controller and interested in a budget-friendly wireless option. Oh, it comes with a charging dock and some lovely color options, too.

Read our full GameSir Super Nova review

How I tested The Competitor

• Tested for one week
• Primarily tested on PC
• Played a wide range of games

I tested The Competitor over the course of about a week, putting the wired wonder through its paces primarily on a gaming PC with my Steam library. All my go-to games were present here, including Final Fantasy 14 Online, Tekken 8, Elden Ring Nightreign, and Tokyo Xtreme Racer.

Given the shape and feel of the controller, I tried to compare the experience of playing with The Competitor to that of the DualSense Wireless Controller. Obviously, the PlayStation controller is more feature-rich, with bespoke haptic feedback and adaptive triggers, as well as its touchpad. Build quality isn’t quite as strong with The Competitor, in comparison, but it’s certainly not miles off, given the price.

First reviewed December 2025

Read more about how we test

The Competitor might not be stacked to the gills with features, but there’s much to love in its straightforward, no-nonsense approach.

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Businesses are rushing to deploy AI, creating overly permissioned, misconfigured systems.

Capsule is an intuitive and affordable customer relationship management (CRM) solution designed for small to medium-sized businesses. Its user-friendly interface and gentle learning curve make it approachable even for non-technical users.

Despite its competitive pricing, Capsule provides a robust set of core features for managing contacts, identifying opportunities, tracking communications, and overseeing sales pipelines. Standout capabilities include the ability to store up to 30,000 contacts for just $18/month, a simple "projects" feature that can function as a basic helpdesk, and useful integrations with popular apps like Google Workspace, Microsoft 365, Mailchimp, and Xero.

In my experience, Capsule excels at delivering the key CRM platform essentials in a streamlined package. The well-designed layouts and intuitive workflows can help small teams quickly get up to speed. However, some advanced features like marketing automation are limited compared to pricier competitors. But for small businesses seeking an affordable and capable CRM without unnecessary complexity, Capsule is well worth considering.

Capsule CRM core capabilities

(Image credit: Capsule CRM)

Capsule is a streamlined customer relationship management system designed to help small businesses efficiently manage their customer interactions and sales processes. Its core capabilities revolve around simplifying the most essential aspects of CRM.

It allows users to easily store, organize, and access customer data in one centralized location. Beyond basic info, it enables linking contacts to relevant opportunities, cases, and notes, providing a complete view of each customer relationship.

Sales teams can take advantage of visual pipeline tracking to monitor the progress of deals. Drag-and-drop functionality makes it simple to move opportunities from one stage to the next. Customizable pipelines ensure they fit the unique sales processes of each business.

Opportunity records give a snapshot of key data like value, win probability, and expected close date. This rolls up into sales forecasting reports and analytics to predict revenue and identify trends. The reporting features are a bit basic compared to higher-end CRMs, but they cover the essential needs of small businesses.

Where it really shines is in its ease of use and mobility. The interface is clean and intuitive, with a minimal learning curve to get a team up and running. And it gets full marks for its mobile-friendliness — a fully featured mobile CRM that makes it a breeze for sales reps and account managers to work on the go.

Integration options ensure the CRM isn't isolated but connected to the other systems businesses rely on. It hooks into popular small business tools for email, ecommerce, marketing automation, customer support, and productivity.

With a robust feature set yet simple interface, Capsule checks the boxes small businesses need in a CRM at a very affordable price point. The core capabilities are there, without a lot of extra bells and whistles that tend to bog down other systems. If complex and fine-grained customization isn't a requirement, Capsule is an excellent option.

How easy is Capsule CRM to use?

(Image credit: Capsule CRM)

Capsule is widely praised for its user-friendly interface and intuitive design that makes it easy for new users to navigate and quickly become proficient with the platform. The simple layout focuses on the core CRM features small businesses need most, without unnecessary complexity.

I found the straightforward dashboard a breeze to use from the get-go. Key functions like contact management, opportunity tracking, task scheduling, and reporting are easily accessible. The visual sales pipeline is also simple to understand at a glance.

Capsule offers a good degree of customization to tailor the tool to your specific needs and processes. You can create custom fields, tags, filters, and views to track the exact information you need for contacts, opportunities, cases, and more. It's quick to set up dropdown menus, checkboxes, and date fields. You can also customize your sales pipeline stages and milestones.

The platform makes onboarding painless with a wide array of self-service training resources. These include tutorial videos, step-by-step guides, webinars, and an extensive knowledge base. The intuitive UI and wealth of educational content make it realistic for most users to get up and running in a couple of hours.

Capsule also has an active user community for Q&A, best practices, and feature suggestions. For more hands-on help, email support is responsive and thorough in my experience. All plans include customer support at no extra charge.

If your small business needs an affordable CRM without a steep learning curve, Capsule is well worth considering. Its thoughtfully designed interface, customization options, and strong support make it one of the most user-friendly CRMs that I've tried. Most teams should be able to deploy it quickly and see rapid user adoption.

Integrations

When it comes to integrations, Capsule really shines. The system offers an impressive array of pre-built integrations and connectors that make it easy to sync data with other business apps. There are official integrations for popular tools like Mailchimp, Xero, FreshBooks, and Google Workspace. So if you're already using those in your workflow, getting them connected is a breeze.

But the integration options don't stop there. Capsule also supports leading iPaaS vendors like Zapier and Make. This opens up a world of possibilities, allowing you to connect Capsule with thousands of other web apps without needing any coding skills. You can automate data syncing, trigger workflows based on events, and much more. Zapier integration, in particular, is very well done.

For those with more technical needs, Capsule provides a robust API. This allows developers to integrate the system more deeply with custom or third-party applications. In my experience, the API is well-documented and reliable.

I've found the data syncing to be fast and seamless. Once you have an integration set up, you can count on your data always being up-to-date across all tools. The system also handles data conflicts gracefully.

Little touches, like being able to easily map custom fields when setting up an integration, make the whole process very user-friendly. And if you ever run into issues, CapsuleCRM’s support team is very knowledgeable about integrations and quick to help.

How good is Capsule CRM customer support?

(Image credit: Capsule CRM)

Capsule offers some customer support options, though it may not be as comprehensive as larger competitors. Users can access live support via email, with the friendly customer service team typically responding within one business day, Monday through Friday. However, phone and live chat support do not appear to be offered at this time.

Where the CRM really shines is in its self-service support resources. The company provides an extensive knowledge base filled with helpful articles and step-by-step guides covering everything from getting started to more advanced features and use cases. The Capsuleblog and YouTube channel are also fantastic resources, offering insightful tips, video tutorials, and customer success stories to help users make the most of the platform.

While researching CapsuleCRM's support, I was impressed by the largely positive customer reviews and high ratings the company has earned on third-party sites like G2, Capterra, and TrustRadius. Many users praise the responsiveness and helpfulness of the support team, noting that they received prompt and effective assistance despite the lack of live support options. However, a few reviewers did mention that the lack of phone support could be an issue for some customers.

It's worth noting that Capsule doesn't have a dedicated user forum or community at this time. While the knowledge base and tutorials are undoubtedly valuable, having a space for customers to connect, share ideas, and help one another could further enhance the support experience.

Capsule CRM plans and pricing

Plan

Free

Starter

Growth

Advanced

Ultimate

Price

$0/user/month

$18/user/month

$36/user/month

$54/user/month

$72/user/month

Best For

Individuals testing CRM functionality

Small businesses needing basic CRM tools

Growing businesses requiring more contacts and automation

Larger teams needing extensive features

Large teams needing premium support and advanced CRM features

Features

2 users and 250 contacts

Single sales pipeline

Email sending

30,000 contacts

AI email assistant

Shared mailbox

60,000 contacts

Workflow automations

Multiple pipelines

120,000 contacts

Contact enrichment

Multiple project boards

Everything in Advanced

Premium onboarding

Dedicated account manager

Limitations

Limited contacts and users

No advanced reporting or automations

Limited project boards and contact enrichment

Higher cost, requires setup

Higher cost, best suited for larger organizations

Capsule CRM employs a per-user per-month pricing model with five tiers ranging from a limited free plan up to $72 per user monthly. The free version supports up to 2 users, 250 contacts, and 10 AI content assists, but lacks workflow automations, project management features, and advanced customizations.

In my view, Capsule's pricing is fairly standard for a CRM, with the per-user monthly cost increasing as more robust features and higher usage limits are unlocked. The Starter plan, at $18 per user per month, should suffice for small teams just needing core CRM functionality. However, growing businesses will likely need at least the Professional plan at $36/user/month to access workflow automation capabilities that can significantly boost productivity.

One downside is that many features SMBs would want, like sales pipeline management, email templates, and custom fields, are limited or unavailable on the free and lower-tier plans. Capsule does offer a free plan and trial to test out the software, but the free version is quite limited compared to some competitors.

On the plus side, Capsule's pricing is transparent and straightforward, without any hidden fees or required add-ons. Discounts are provided for annual billing and new customers. The monthly price maxes out at $72 per user for the Ultimate plan, which is reasonable compared to enterprise tiers of many other CRMs.