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This review first appeared in issue 361 of PC Pro.

Netgear has traditionally offered an outstanding range of the best network switches and wireless access points (WAPs) for small to medium-sized businesses (SMBs), but routers have always been conspicuous by their absence. Not any more: the PR60X Pro fills this void in Netgear’s product portfolio by delivering a 10GbE-ready solution offering plenty of routing capabilities, dual WAN failover, support for up to 30 site-to-site IPsec VPNs and an integral firewall.

Powered by a 2.2GHz quad-core ARM A73 CPU partnered by 2GB of DDR4 memory, this slimline 1U rack unit offers a 10GbE copper port configurable for LAN or WAN duties, a 2.5GbE WAN port and three 2.5GbE LAN ports, all of which are the multi-gigabit variety. You get a 10GbE SFP+ uplink port for long-distance connections over fiber, and a neat touch is its status LEDs are presented front and back so you can rack-mount it in either orientation.

Deployment scenarios are manifold since the PR60X Pro can be used to head up a small office network and provide secure internet access to all connected devices. Larger businesses with regional offices can place a router in each location and link them together over site-to-site VPNs.

The PR60X supports a standalone mode plus Insight cloud management and includes a one-year Insight subscription in the price. The pricier PR460X is exactly the same, but this model is aimed exclusively at integrators, has a four-year Insight subscription and a more generous five-year hardware warranty.

We started testing in standalone mode and followed the router’s quick-start wizard, which sensibly requested an admin password change and upgraded its firmware to the latest version. The console is nicely designed and presents an informative dashboard, with a topology graphic showing connected devices along with status views of the system, each network port and all VPNs.

The fifth port defaults to LAN duties but you can change this to a WAN port and team it up with the other one for failover duties. You can decide which are primary and secondary connections and apply a policy so that if one fails, the second takes over; the router doesn’t support load balancing.

The slimline PR60X offers a 10GbE copper port for LAN or WAN duties (Image credit: Future)

The firewall is enabled out of the box and provides basic SPI (stateful packet inspection) services, along with port scan and denial of service protection. It can be customized with rules that specify connection directions, source and destination addresses, protocols and allow or deny actions.

The router comes with a set of predefined IPsec VPN profiles for services such as Microsoft Azure and Amazon Web Services, to which you can add custom profiles. Along with site-to-site VPNs, the router supports client-to-site VPNs and the third-party OpenVPN service.

Quality of service (QoS) configuration for the WAN ports is simplified by the router’s Smart Queue Management (SQM) feature. Run an internet speed test from the web console and it will automatically configure itself with the discovered upload and download speeds to ensure that latency and congestion are kept to a minimum.

It can be managed locally or remotely via Netgear’s Insight web portal (Image credit: Future)

Adding the PR60X to our cloud account was simple enough, as we used the Insight iOS app on an iPad to scan its QR code and assign it to a site. It duly appeared as a new device on the portal’s router section, and we noted that you can still manage it from the local interface.

The Insight portal provides access to all the same settings, so you can remotely configure the WAN ports, firewall traffic rules, port triggering and forwarding, IPsec VPNs and the like. A topology map shows how your devices are linked to each other, you can view connected clients and keep an eye on hardware stats such as operating temperatures and cooling fan speeds.

The PR60X Pro neatly fills a gap in Netgear’s networking armor and provides a powerful set of routing, VPN and WAN failover features. It’s an affordable option for SMBs, can be easily managed locally or in the cloud, and its 10GbE WAN port is ready and waiting for ultra-fast broadband.

We list the best mesh Wi-Fi systems.

More than two-thirds (68%) of cybersecurity professionals across Europe are facing burnout, potentially leaving businesses at risk of attack, new research has warned.

A report from SoSafe report found of the 1,250 security leaders surveyed, around one-third each reported severe burnout (32%) and moderate burnout (36%), with the UK standing out for its high stress levels.

However, SoSafe is warning vulnerabilities being caused by stressed and burnt out workers is fueling the cybersecurity crisis, with threat actors actively exploiting this section of the landscape to gain access to internal systems and data.

Cybersecurity burnout

Four in five respondents identified their own departments as primary targets for cybercriminals, far ahead of finance (one in three) and sales (one in five).

Among the factors leading to this widespread sentiment were the high-pressure environment (33%), long hours (29%), excessive workloads (28%) and constant firefighting (25%). SoSafe also noted evolving and emerging risks, many of which are fuelled by generative AI, which are seen as a concern by 84% of the respondents. Geopolitical instability (77%) and supply chain vulnerabilities (85%) were also contributing factors.

Figures cited by the report suggest 274,000 cybersecurity positions are currently unfilled in the EU, part of a global shortage of a staggering 3.9 million professionals. One-quarter (24%) also considered this as a major contributor to burnout.

The dangers of burnout are just as pronounced on the individual as they are on the company – overworked staff are linked to security breaches and other organizational risks.

"Given the challenges that security teams are facing, it's crucial to adopt solutions that not only automate their tasks efficiently but also ensure sustainable risk reduction," said Dr. Niklas Hellemann, psychologist and CEO of SoSafe.

"To achieve this, companies must actively involve their employees, who are the most versatile part of their security strategies. The focus should be on changing behaviors rather than merely transmitting knowledge, as this is key to creating a resilient cybersecurity culture."

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This review first appeared in issue 361 of PC Pro.

SMBs that want to keep all their remote desktop support services on–premises need look no further than NetSupport Manager (NSM), which is one of the best solutions on the market. Cost control is another compelling argument since, unlike cloud-hosted services that incur regular monthly fees, NSM is priced on the number of systems you want to support and its perpetual licensing plans mean you pay only once. Now well into its third decade, NSM benefits from constant development with version 14.1 delivering new features and security enhancements.

NSM delivers a wealth of support tools, including remote control, view and screen sharing, file transfer, text or two-way audio chat and recording facilities, remote application launch and Registry editing tools, plus a highly detailed hardware and software inventory.

Out of the box, NSM defaults to requiring a client’s permission for a support session, and technicians now have the ability to blank the remote screen while viewing it. Value gets a boost, too, with NSM including a full copy of the latest NetSupport School classroom management and training solution, which can be deployed alongside NSM using a custom setup.

Installation is swift. We loaded the NSM Control component on a Windows 11 host in around one minute and used its Deploy tool to scan our entire local network and push the client to all our Windows 10/11 client machines. NetSupport has malware activity covered during this phase, as it will prevent the client executable from running if its name has been changed.

Cloud-hosted solutions lend themselves well to supporting staff in remote offices, but NSM has this covered as well as its Gateway and Connectivity Server components are included in the price. Installed at a remote site, these lightweight services are highly secure: they enforce 256-bit AES session encryption, use a unique key that the client must possess in order to connect to the Gateway, and you can decide which technicians are allowed to access them.

The Control console delivers a wealth of support tools (Image credit: Future)

The Control console is easy to use, with its left tree menu placing clients in various categories and custom groups for swift access. Auto groups are a smart feature, with NSM dynamically sorting clients based on attributes such as their installed OS, NSM client version, enclosure type (including virtual machines) and geographical location.

NSM’s monitor mode is a feature you won’t find in most cloud-hosted products. This displays scalable thumbnails of the clients’ screens so you can watch user activity in real-time. Users needn’t worry about being spied on as when a technician connects, their local NSM app alerts them and they can disconnect at any time.

A remote control session is started by double-clicking on a client icon and this presents a new window with a wealth of support tools in its upper menu. Along with choosing to control, share or passively view their screen, technicians can launch local apps, have text and audio chats, take screen captures, share clipboards, reboot the client, show their Control screen to single or multiple clients and make training recordings and replay them to clients.

Hardware and software inventory includes all apps and hot fixes, with the Task Manager tool providing a list of processes and services that can be remotely stopped, started or paused. NSM’s file distribution tool is another great time saver as it allows technicians to select local files and send them to multiple clients in one go.

NetSupport Manager sets the standard for on-premises hosted support for both local and remote workers. It delivers a remarkable range of support features and its one-time cost per seat will appeal to businesses concerned about ongoing subscription fees.

We've listed the best free remote desktop software.

Multiple important refinance rates trended upward this week, but rates are still well below last year's highs.

A few important mortgage rates are moving up. But experts are optimistic about rates falling in the long term.

Many of the best video doorbells can give a variety of spoken messages - telling a neighbor to go away, for example, or asking a courier to leave a package by the door - but home security company Swann has now gone a step further with an AI-powered doorbell that can give custom responses generated on the fly depending on who's calling.

SwannShield is a new virtual assistant for your front door that will issue responses created on the fly rather than pre-recorded messages. That means it can answer questions from visitors, let them know who's home, or tell intruders to get lost depending on what they ask and how.

You can choose the overall demeanor of your doorbell, making it polite, disinterested, or even aggressive, and although Swann is a global company headquartered in Australia, the AI-generated replies will be delivered with a British accent.

(Image credit: Swann) Who goes there?

To help SwannShield give the most useful responses, you can provide it with certain details ahead of time, including your address, the names of residents, and where packages should be left. Its mobile app will also let you see transcripts of conversations with callers, so you can check what it's been saying in your absence.

SwannShield is currently compatible with the SwannBuddy4K doorbell, and will hopefully be rolling out to more devices over the coming months. We're hoping to test the SwannBuddy4K soon and put the new assistant through its paces (hopefully without offending our neighbors too much).

If you already have a SwannBuddy4K, you should get SwannShield with your next over-the-air firmware update.

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A leaked video thought to show a trial production of Nvidia’s rumored upcoming RTX 5090 GPU in an Indonesian factory has been confirmed to not be the next-gen graphics card, instead it shows a Zotac Gaming RTX 4070 Ti Super Solid – a graphics card that already exists.

The footage, posted on Bilibili (via VideoCardz), showed a Zotac Gaming-branded GPU being connected, powered on, and the production team applauding a successful test.

It appeared to corroborate predictions that the RTX 5090 will launch following an announcement during CES 2025, and if that is the case, you’d expect Nvidia partners like Zotac to be working on their own spins of the GPUs. One detail that got people rather excited about the video was that it looked like it dispelled the rumor that the RTX 5090 would require two 16-pin connectors because of the card’s increased power draw, as the GPU shown only used one.

Wishful thinking

Of course, now we know that the GPU in the video was an RTX 4070 Ti Super, as Zotac itself has confirmed this in a statement it felt pressured to make because the video had gone viral, and that means the dual 16-pin rumor is still well and truly alive.

The video, says Zotac, was an “internal training recording”. This calls into question Zotac’s supply chain security, particularly because the company has previously been involved in early leaks of Nvidia’s RTX 4090.

That footage emerged in September 2022, and, similarly to this one, showed Zotac GPUs being assembled and tested in a factory – which is why so many people were willing to believe that history was repeating itself and Zotac had accidently leaked the 5090.

Some people might believe there’s a possibility that Zotac might be bending the truth to protect itself. The video shown could very well be of Nvidia’s next-gen flagship GPU, and if the leak is legitimate, it could land Zotac in hot water, so issuing a statement denying the GPU is the 5090 could be seen as a way to avoid falling out with Nvidia over yet another leak. I don’t think this is the case, however, as it would be a massive risk on Zotac’s behalf to lie to its consumers like this, so it’s best to take its statement at face value and accept that the video does not show a secret, unanounced GPU. Of course, that doesn’t mean that the 5090 isn’t real or coming soon.

If you’re interested in the RTX 4070 Ti Super Solid, it’s an improvement on the popular 4070 Ti, offering improved 4K gaming performance. It was built using the AD102 chip, the most powerful of Nvidia’s Ada Lovelace lineup, and the one that powers the flagship 4090 GPU. This is an upgrade from the 4070 Ti’s less powerful AD104 chip. The Super Solid features 16 GB of VRAM improving on clock speeds and offers an upgraded cooling system. There’s no question that it is a powerful GPU, but it’s no 5090.

It’s a little bit disappointing that we didn’t in fact see Nvidia’s next-gen card. But it doesn’t mean that the RTX 5090 isn’t currently undergoing testing for its rumored CES 2025 release as there are enough believable rumors out there that suggest the 5090 is real and it’s coming soon. We just have to hold on tight.

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A new version of the Tesla iPhone app has revealed that the company may be working on a companion app for Apple Watch users, which could include a digital key functionality designed to work with all the best Apple Watches.

Elon Musk suggested an Apple Watch app for Tesla owners could be on the cards earlier this year, and now we've just got our first glimpse.

As reported by MacRumors, "Tesla last week updated its iPhone app with new Control Center controls on iOS 18. In addition, the latest version of the app added hidden code references to an upcoming Apple Watch version of the app."

According to the report, the code shows functionality for using an Apple Watch as a digital key that can be used to unlock your Tesla vehicle remotely.

A big Apple Watch upgrade for Tesla owners

(Image credit: Future)

Using an Apple Watch to unlock a Tesla isn't unheard of, as it's a feature that has been available on the third-party Stats app for Tesla for a couple of years now.

However, Tesla's impending update will bring official functionality to Apple Watch models, letting users unlock their car even if their iPhone has run out of battery or if they don't have it on their person.

Tesla's 2012-2020 Model S and 2015-2020 Model X do not support phone keys, requiring an internet connection to use remote start, so it seems likely those models also won't be supported by the new Apple Watch unlocking feature.

Unfortunately, there's no firm timeline for the Tesla Apple Watch app launch, but its recent appearance in code suggests it's close at hand.

Apple continues to expand its own support for digital car keys. Recently, it emerged that the feature would expand to vehicles made by Volvo, Polestar, and Audi. That would add some big names to a list that already includes BMW, Mercedes-Benz, and more.

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Remedy has revealed the PS5 Pro enhancements for Alan Wake 2.

In a new blog post, the developer confirmed that it will take "full advantage" of the recently announced PS5 Pro to enhance its 2023 horror game further.

For starters, Alan Wake 2's Quality and Performance modes will be upgraded for the mid-generation console and will utilize Sony's upscaling method, PlayStation Spectral Super Resolution (PSSR).

The PS5 Pro Quality mode will be 30fps and feature ray tracing reflections, as well as have an output resolution of 4K.

Meanwhile, the Performance mode won't feature ray tracing but will allow 60fps and an output resolution of 4K, and will target approximately the same image quality (render) settings as the base PS5's Quality mode.

"The Performance Mode on the PS5 Pro features significantly higher output resolution and has more visual detail compared to the base PS5," Remedy said. "The overall image stability, fog, volumetric lighting, and shadow accuracy have been improved on the Pro."

Remedy shared its process in upgrading Alan Wake 2 for the PS5 Pro, explaining that increasing the rendering resolution was among the easiest routes to improve image quality. It also experimented by upgrading the 60fps Performance mode output from 1440p to 4k and adding PSSR, which "positively impacted image crispness and stability under motion."

"Increasing the internal rendering resolution consumes a lot of processing power, no matter how powerful your hardware is," the team explained. "However, in our experiments, even putting all the added power to increased rendering resolution provided a barely noticeable difference in the output image or its quality. Adding more pixels to gain visual quality is not straightforward with the new AI-based upscaling methods."

The studio said that since Alan Wake 2 is "visually incredibly detailed and rich", it was a "tough fit for ray tracing, especially compared to our previous game, Control".

Still, the studio welcomed the challenge of upgrading the game for PS5 Pro, saying, "With ray traced effects, the detail of the world in Alan Wake 2 can be observed even more accurately than before on the console, and the image is more stable in complex lighting situations."

"We've always wanted to bring cutting-edge visuals to our games, but everything is always a balancing act between the frame rate, visual quality, technical and hardware constraints, development resources and what we wish to artistically achieve with the game," Remedy added.

The team went on to talk about the benefits of ray tracing but said that it "comes with a cost" since "each ray must be traced, and its hit evaluated and shaded".

"In a game like Alan Wake 2, its complex light-material interactions and rich environments can make tracing, shading, and denoising even a single ray tracing effect too expensive to justify the cost depending on the hardware," it said.

"Geometrically Alan Wake 2 is a very dense game. The usage of a GPU-driven rendering pipeline and its fine-grained culling with the skinning ran on GPU made it possible to create densely populated forest scenes with layers and layers of foliage and trees encountered during Saga’s gameplay segments taking place in the lush environments of the Pacific North-West."

Alan Wake 2 is one of the best horror games you can play on PS5 right now, and its second expansion, titled The Lake House, launches today.

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The PlayStation 5 Pro patch for The Last of Us Part 2 Remastered has landed, giving us a more concrete idea of the kinds of features that the game will utilize on the upcoming console.

As revealed in a new post on the Naughty Dog website, the newest The Last of Us Part 2 Remastered update, patch 1.2.0, adds PS5 Pro support. On the PS5 Pro, you will be able to access a new rendering mode that uses PSSR (PlayStation Spectral Super Resolution) AI upscaling.

The added “Pro” graphics setting option will render at a resolution of 1440p, upscaled to 4K via PSSR, and target 60 frames per second. The developer clarifies that the existing Performance and Fidelity modes will still be available but will now offer smoother performance and higher framerates than the base console.

The PS5 Pro is set to launch on November 7, with PS5 Pro pre-orders currently ongoing. The console looks like a serious upgrade compared to the launch model, boasting a significantly faster GPU and CPU. It also supports new features like advanced ray tracing and PSSR.

A number of PS5 Pro games have been confirmed so far and will feature a special label in the PlayStation Store.

The Last of Us Part 2 Remastered was released back in January, offering an enhanced version of the 2020 PS4 game designed to take full advantage of the PS5. In addition to being sold as a separate package, eligible owners of the PS4 version can upgrade to Remastered for just $10 / £10 on the PS Store.

The patch also includes a small number of minor bug fixes, which you can see below:

General

• Fixed an issue where some trophies would not unlock after importing PS4 save data
• Fixed an issue where Abby’s torso could disappear when switching between her bonus skins

Gameplay

• [The Tunnels] Fixed an issue where Dina could be grabbed an additional time while escaping in the subway

No return

• Fixed an issue where the stun bomb was not being accurately counted toward the player's “Stun” stats
• Fixed an issue where some weapon kills were not accurately tracking toward player's stats when performing stealth kills in between those weapon kills
• Fixed an issue where shiv kills were not being accurately counted toward the player's “Shiv” stats

Audio

• [On Foot] Fixed an issue where music tracks would not progress as intended when speedrunning

Accessibility

• Added additional support so more PlayStation 5 console Accessibility settings are now reflected in-game
• [The Tunnels] Fixed an issue where code for the locked room could not be located using Enhanced Listen Mode
• [No Return] Fixed an issue where enemies specified by a Gambit were not properly identified when using High Contrast Mode

Localization

• Various minor localization fixes across multiple languages

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Right now, the Galaxy Z Fold 6 and the Galaxy Z Flip 6 are the two flagship foldables sold by Samsung – and two of the best foldables, period – but as we go through 2025 we may see a tri-fold model and a budget version of the Flip make an appearance.

That's according to a new report by ZDNet Korea (via well-known tipster @Jukanlosreve, who has a relatively good track record for mobile predictions). The report digs into Samsung's supply chain plans for foldable displays over the next few months.

We're relying somewhat on Google Translate here, but the article suggests there's been "sluggish demand" for Samsung's 2024 foldables – although the company is still thought to have shifted around 7-8 million Z Fold 6 and Z Flip 6 units.

The report concludes by saying that Samsung is "discussing" launching a tri-fold foldable similar to the Huawei Mate XT in 2025, as well as a "popular" (more affordable) version of the Samsung Galaxy Z Flip 7 we're already expecting to see.

Maybe, maybe not

Samsung is considering launching a budget Flip and a triple-fold device next year.https://t.co/rs6W4j3gSHOctober 22, 2024

There is some additional commentary from @Jukanlosreve worth mentioning here, suggesting that the "budget" Galaxy Z Flip is actually an "enhanced" Galaxy Z Flip – perhaps more of a special edition release, so bear that in mind.

The same source also points to another report out of South Korea suggesting there are actually no plans for a "popular" Samsung foldable with a lower price. It would seem to be a case of wait and see for the time being.

What we do know is that Samsung just pushed out a Galaxy Z Fold Special Edition phone, exclusive to South Korea (at least for now). A similar Flip model has also been rumored, and could be seeing the light of day in the near future.

That shows Samsung is still willing to experiment with its foldable line-up – and we suspect it will be keen to catch up to Huawei with its own tri-fold next year too, with other manufacturers already testing out the same form factor.

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Forget that official Xbox handheld that's phased in and out of the rumor mill over the past year; a modder has now beaten the company to it.

Over on X / Twitter, woodworker and hardware engineer Redherring32 has built a portable version of the original Xbox console - the one that was first released all the way back in 2001. Its creator says that it "isn't a PC handheld, it isn't emulation, this is a real motherboard from a real Xbox."

Redherring32 goes on to explains that the handheld features a 480p display and USB-C play and charge support. Wireless Xbox Live functionality is also planned via the addition of WiFi 6. That'd certainly give it some parity with the best handheld games consoles available today.

I built a portable Xbox.This isn't a PC handheld, it isn't emulation, this is a real motherboard from a real Xbox. It has a 9” 480p display, pure digital video/audio, 100W USB C charge and play, and I'm currently adding WiFi 6 for wireless Xbox Live functionality.Yes, really. pic.twitter.com/yK7p0vPqUnOctober 18, 2024

In followup posts, Redherring32 explains that this original Xbox handheld build "is a first of its kind." They attach screenshots of the trimmed-down motherboard and many more of the inner hardware workings that make the device tick. Said trimming was a process the modder claims to have had to learn from scratch, taking them a little over four months to complete just that one part of it.

And while this original Xbox handheld isn't going to be put into mass production - which is a crying shame given how awesome it looks - Redherring32 says "everything will be open source in the coming weeks," including URLs to GitHub and BitBuilt pages for the PCBs and an Xbox trimming guide so that folks at home can attempt to make an Xbox handheld of their own. 

The modder concludes by saying they're working on a showcase video for the handheld that should also include gameplay. Certainly keep an eye out for that if - like me - you're particularly nostalgic about the best retro games consoles like the original Xbox and are keen to see what its software would look like running on a bespoke handheld device.

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Lt. Cmdr. Lyndsay “Miley” Evans and Lt. Serena “Dug” Wileman were both 31 and from California, and recently served nine months on a tour in Yemen.

(Image credit: AP)

NPR's Michel Martin speaks with Pennsylvania's top elections official, Al Schmidt, about how the commonwealth is preparing for the Election Day vote count.

(Image credit: Carlos Osorio/AP)

Commentary: November is National Diabetes Month. Here are two pieces of wearable diabetes tech everyone should know about.

Today's top high-yield savings accounts still earn APYs more than 10 times the national average.

Ukraine is suffering from more than a Russian invasion. Births have plummeted. But many families with help from the government and doctors are trying to buck the trend and have a child in wartime.

(Image credit: Yurko Dyachyshyn for NPR)

The Neighborhood Assistance Corporation of America, which helps members get affordable mortgages, says its 3.7 million members must vote or risk losing membership — and the financial benefits.

(Image credit: Sudhin Thanawala)