Feed aggregator

You're going to have to really want all those pixels.

Every plan comes with unlimited DVR, too.

The Dell Pro Max Tower T2 is not your usual business PC. It's not going to be the pick for casual users, or gamers, or admin work. And it's worth specifying that to begin with: this is a beast of a machine for professionals who need uncompromising power in engineering, AI, and all-around business performance, and who want a machine that is capable today and upgradable for the future,

Yes, it’s niche, and that’s okay. Dell doesn’t shy away from creating machines for a specific subset of users.

If you’re looking into this machine, there is a wide range in specs and pricing. The entry-level buildout is right around $1,000. But the high specs on my review unit are pushing $13,000. So, it may rank as one of the best workstations I've tested, but it certainly comes at a (hefty) price.

Dell Pro Max Tower T2: Price and Availability

The Dell Pro Max Tower T2 is available from both Dell US and Dell UK in a range of configurations.

The entry configurations are priced at around $1,000 and still include a Core Ultra 7, 16GB of RAM, a 512GB SSD, and an AMD Radeon Pro GPU.

As I mentioned, my buildout is pretty high-tier. My exact buildout is priced at $12,787 and features an Intel Core Ultra 9 285K vPro with 128 GB of RAM, an NVIDIA RTX PRO 6000 Blackwell with 96GB, 4 TB of storage, and a massive 1500W PSU… oh, and a DVDRW drive.

(Image credit: Collin Probst // Future )Dell Pro Max Tower T2: Unboxing and First Impressions

The Dell Pro Max Tower T2 brings me down memory lane; it makes me remember the PCs I grew up on, the one I learned my fascination with computers on, and then I turned it on.

The machine that once reminded me of dial-up and waiting for a simple PDF or low•res photo to fully render is no longer reminiscent of my past at all, and simply reminds me that this is 2026 and this machine means business for today, and tomorrow. That’s exactly how this machine feels. Granted, it‘s no small casing, but for the amount of power packed into this chassis, the power-to-size ratio is wild.

Another thing that quickly surprised me is the port offering. There are great DisplayPorts, USB-A and USB-C ports, a disk drive for crying out loud, and other great ports that make this a spectacular machine all around. What‘s awesome too is that the build quality is spectacular, yes, it is a big machine, but it's a big machine that is built to last, and built to be re-built as new components are released, keeping the desktop workstation around for quite some time to come.

Dell Pro Max Tower T2: Design & Build Quality

(Image credit: Collin Probst // Future )

This desktop has a classic tower design with a. 32L Chassis that offers great cooling, space to expand and change out parts in the future, and it fits the mold of what pro-level users are used to, which is a bigger deal than some may think.

For those who are not necessarily enthusiasts but are just pro-users, they may not care about the fancy new doohickeys, gadgets, and gizmos. They want a machine that will work the way they need it to, every time, without fail or downtime, and they want it to work right away. They don‘t want to have to learn a new system or rebuild their setup.

The form factor helps with that, but so does the port location, the simple DisplayPort out, the IEC power connection, not some proprietary cable, and the all-around business-first focus. It’s simple things like this that help business users.

Beyond the design, the build quality is great. It’s rugged enough that you can get work done without worrying about your machine breaking, and it looks and feels professional enough that it never passes as a gaming machine, keeping this strictly business.

The internals of this blast-from-the-past-looking tower are nothing close to those with which I grew up. It’s rocking an Intel Core Ultra 9 285K with 24 cores, up to 5.7GHz boost, and built-in NPU AI Acceleration. It has an NVIDIA RTX PRO 6000 Blackwell with 96GB, plus a total of 4TB of blazing-fast SSD storage, 128GB of RAM, and a power supply with plenty of headroom to add other components in the future.

This computer is fine-tuned down to the component selection for AI models, training, 8K video editing, large-scale rendering, massive database manipulation, CAD, simulations, and more. This machine is a powerhouse. Plain and simple.

Dell Pro Max Tower T2: In use

(Image credit: Collin Probst // Future )

I work alongside engineers, those who work with large data warehouses, those who work with AI, those who work in 3D modeling, 4K and 6K video editors, professional photographers, those who run massive visual events, those who run full custom applications, and so on. I was able to work alongside all of those individuals with this computer to see just how powerful the Dell Pro Max T2 Tower truly is.

It is important to note that this is not a gaming PC; those are also highly spec’d, but in different ways. You could upgrade the GPU to a more gaming-focused one to get closer, but right now this machine is built for work, not play.

I'd happily use this machine as my workhorse for serious work. In high-performance roles like data engineering and architecture, tower PCs are common. This machine is spectacular for that. If you already have a monitor and keyboard setup you love, you're just looking for a more powerful engine for your ecosystem. That's exactly what this delivers.

It’s snappy, has great ports, doesn’t slow down, and stays quiet even during benchmarking tests.

Dell Pro Max Tower T2: Final verdict

(Image credit: Collin Probst // Future )Collin Probst // Future Collin Probst // Future Collin Probst // Future Collin Probst // Future Collin Probst // Future Collin Probst // Future Collin Probst // Future Collin Probst // Future Collin Probst // Future

The Dell Pro Max Tower T2 is a powerhouse workstation designed for real productivity. It’s not your everyday gaming PC; it’s more than that. Yes, it’s not the most advanced gaming GPU, but it is among the most powerful for raw performance and processing.

For AI, data models, data-intensive work, massive productivity, and beyond, this will handle it. And thanks to the old-school tower form factor, this machine can be upgraded with other components as you desire, without breaking solder joints or cramming parts in.

In short, this isn’t the PC for most, but for those who know they need incredible power in a Windows machine to handle these kinds of tasks, then this may just be the enterprise-grade machine you’ve been dreaming of.

For more powerful options, we've tested the best business computers and the best mobile workstations.

Ideal for those who need uncompromised performance for computationally intensive workflows.

Save over $50 on this 16GB Corsair Vengeance RGB DDR5-5200 kit right now, as memory prices continue to climb.

Yakuza Kiwami 3 is a remake of what is perhaps the most divisive game in Ryu Ga Gotoku Studio’s Like A Dragon franchise. It comes with overhauled graphics, refreshed combat, a more fleshed-out narrative, and, of course, a new separate story – dubbed Dark Ties – which follows the path of antagonist Yoshitaka Mine.

Review info

Platform reviewed: PS5
Available on: PS5, PS4, Nintendo Switch 2, Xbox Series X and Series S, PC
Release date: February 11, 2026 (Steam); February 12, 2026 (other platforms)

Having recently gone back to the Yakuza 3 Remastered on PlayStation 4, I can say that Kiwami 3 is a very comprehensive remake, and changes to its visuals, combat, and story certainly feel striking.

But are all of these changes for the better? Does this remake continue the high standard that RGG Studio set with the first 2 Kiwami games? Well, the answer to those questions may not be particularly straightforward.

A Dragon reborn

(Image credit: Sega)

Let’s start by discussing the main game: Yakuza Kiwami 3. This follows the story of Kazuma Kiryu – also known as the Dragon of Dojima – a former Yakuza and Tojo Clan Chairman. Following the events of Kiwami 2, Kiryu decides to run an orphanage on the island of Okinawa. But it doesn’t take long before he’s embroiled in yet more drama.

His orphanage is under threat, due to it being situated on land that's needed for a government-backed resort plan. The new Tojo Clan chairman is shot by a mysterious figure. And a succession dispute is erupting among the Tojo family patriarchs. The narrative is still gripping, although this revisit does make a couple of changes.

As some fans may already know, there’s been a shake-up to the finale, which is undoubtedly going to ruffle some feathers. I won’t go into details, but in my view, this change isn’t executed very well. It takes some of the emotion and impact away from the original Yakuza 3, causing the game to fall short of the very best RPGs, narrative-wise.

Something else that may reduce the impact of the narrative is the newly added English voice acting. I know I’m far from the only one who’s said this, but some of the English voices are poor, especially that of Kiryu himself. There’s a lack of maturity and gruffness to the protagonist’s voice, meaning his iconic personality doesn’t shine through. As a result, I played through the game in Japanese.

Best bit

(Image credit: Sega)

One of the highlights for me was playing through the various mini-games at Morning Glory. So when I defeated the grand-champion of bug catching – Mame the dog – I was absolutely over the moon. That pooch puts up one hell of a fight, believe me.

Still, a lot of the other adjustments feel largely positive. For instance, combat feels far better than it did in the original. The new Ryukyu style – which is inspired by Okinawan weapon arts – is brutal and optimized for wiping out swathes of enemies at once. There’s a wide variety of weapons that Kiryu can use in this style, and learning new combos makes it truly devastating.

The Dragon of Dojima style feels excellent too, and perfectly personifies the classic brawler combat Kiryu is known for. You can learn new abilities, including heat action finishers and grabbing techniques – usually, you’ll have to use points earned in battle to do so. Other aspects, like health and strength enhancements, require you to use cash instead. In my opinion, this feels more streamlined and polished than the original upgrade system, and I really enjoyed enhancing my build as the game progressed.

Just generally, combat feels more refined in Kiwami 3. The issue of enemies continually blocking has been significantly improved, battles feel a bit faster-paced, and Kiryu’s movement feels more fluid. I did find that the game was considerably easier than other Yakuza games – at least playing on standard difficulty. As a result, I reduced my use of healing items in battle – but you can select a harder difficulty option instead, if you’d prefer a greater challenge.

Another significant addition is the Lalala Phone, which you can customize to improve Kiryu’s abilities – or just for aesthetic reasons. This is surprisingly fun and provides a real throwback to the late noughties. You can also add friends in Tokyo or Okinawa, and eventually unlock rewards for doing so, giving an actual incentive to use your phone. This has seemingly replaced the original’s Revelations feature, though, which was a source of quirky and often funny cutscenes.

(Image credit: Sega)

But before I move on to Dark Ties, I want to talk about two other major changes – one that I loved, and one that I was less hot on.

I’ll start with the good: Life At Morning Glory. Here, you can complete a bunch of mini-games, like helping the children with homework, sewing, harvesting crops, and fishing. I was absolutely addicted to these – especially the latter two, as they’re necessary for cooking meals requested by the kids. Cooking is a blast, and it’s really wholesome watching Kiryu bond with the orphans over food. More generally, you see so much more of Kiryu’s relationship with the children in this remake – and although he may be a punch-first, ask-questions-later kind of guy, you get a window into the softer, more sensitive side of him, which is a joy to watch.

Unfortunately, I wasn’t in love with the other major addition, Bad Boy Dragon. In this story, Kiryu becomes chairman of the Haisai Girls and supports them in their aim to protect Okinawa, crush the oppressive Tokyo Night Terrors, and become Japan’s leading girl gang. You’ll fight in turf wars and large-scale battles in order to achieve all of this, and frequently recruit new members along the way.

Personally, I found this part of the adventure to be a little tedious. Fighting in turf wars feels same-y after a little while, and the trope of helping a group of underdogs win against the odds – as seen with Four Shine in Yakuza Kiwami 2 and Real Estate Royale in Yakuza 0 – just felt a little uninspired. The environments you battle through also lack differentiation, making this part of Kiryu’s campaign less compelling than others.

Enter the underworld

(Image credit: Sega)

Kiwami 3 definitely adds a lot of good stuff, but not all of its additions work out for the best. But my suspicion is that a lot of players – especially returning fans – will be more interested in the Dark Ties content, which follows Tojo Clan newbie Yoshitaka Mine. Here, you uncover the origins of Mine’s Yakuza career, explore his relationship with the brutish Tsuyoshi Kanda, and explore his desire to learn about genuine human bonds.

This is a shorter style of game, with just three chapters. Dark Ties clocked in at under 8 hours for me after I completed the story, as well as a healthy dollop of side-content. But there’s still plenty of fun to be had.

Firstly, I want to talk about combat. We already gushed about Mine’s moves in our Dark Ties preview, and for good reason. Mine’s shootboxing style is truly vicious and brilliantly reflects his character – especially when you’re using the souped-up Dark Awakening mechanic. But even his normal moveset – made up of Intense knee smashes, rapid-fire jabs, and acrobatic grabs – makes Mine’s new campaign a blast to blitz through. Seriously, I even found myself enjoying random encounters with street thugs.

(Image credit: Sega)

I really took a shine to Kanda Damage Control as well. This sees Mine attempt to boost the reputation of his aniki, Kanda – a man who I’d describe as a disgusting pig if I were feeling generous. In order to do this, Mine has to do good deeds around Kamurocho – after which he always claims to be Kanda himself. It never gets old, honestly. These often involve high-octane battles, but sometimes descend into the typical wackiness that Yakuza is loved for. I spent a lot of time with this, and plan to max out Kanda’s rank in the coming days for sure.

But it’s not all sunshine and rainbows. Because the other major part of the game – Hell’s Arena – did not do it for me at all. This is basically a dungeon crawler where you have to avoid death, loot treasure chests, and destroy your enemies with the help of various mercenaries and weapons. In a similar vein to Bad Boy Dragon, the dungeon-crawling in Hell’s Arena can feel tedious, and the setting didn’t feel varied or interesting enough to draw me back in.

Story-telling is pretty good throughout Dark Ties, though. Mine is fixated on Tojo Clan Chairman, Daigo Dojima, and the way that the latter’s men will risk their very lives in order to save their boss. I was engaged with Mine’s pursuit of human connection, his conflicting relationship with Kanda, and his rise through the Tojo Clan, ensuring that Dark Ties felt like a worthwhile addition overall.

The Dragon and the Kirin

(Image credit: Sega)

We’ve spoken in depth about Yakuza Kiwami 3 as well as Dark Ties now, but it’s time to bring them together and look at the package as a whole.

Now, something that has whipped up a lot of discussion online is the graphical quality of the game – especially with regards to Kiwami 3. An update was released during my review, intended to fix “a lighting issue” and “other quality concerns”. This will be available for all players at launch.

Using version 1.11 of the game, I didn’t have some of the lighting issues encountered by other players, and with HDR active and a few tweaks, I had Kiwami 3 looking pretty solid. RGG Studios’ attempt at ‘tropical lighting’ can make some in-game elements appear oversaturated, though. Some street signs, for instance, looked almost too bright, creating quite the contrast against the original’s grittier color palette.

Just generally, I wasn’t bowled over by the visuals across both campaigns, actually. Some of the in-game textures – stuff like cars and walls, say – just look a bit dated, and lacked the sharpness I’d expect from a 2026 release. Sure, you’re still getting an upgrade overall from the remaster of Yakuza 3, and the game’s visuals aren’t ugly or anything – they’re just not especially impressive.

But back to the good stuff. I was really pleased with the performance of Yakuza Kiwami 3 & Dark Ties on PlayStation 5. With 4K visuals and a smooth framerate, you can expect pretty seamless gameplay with very few hiccups.

I was also loving the soundtrack once again. Yakuza always brings together an eclectic mix of aggressive battle music, smooth jazz, and upbeat tracks to suit every mood or setting, and Kiwami 3 & Dark Ties is no different. You can even listen to tunes from other Sega titles, like Rhythm Thief & The Emperor’s Treasure, Persona 3 Reload, and Metaphor: ReFantazio using Kiryu or Mine’s phone, which I adored.

(Image credit: Sega)

But now I want to return to the questions that I posed at the beginning. Are all of the changes made in Yakuza Kiwami 3 for the better? Well, the short answer is no. On the whole, you’re getting an improved experience, with better combat, a shiny new battle style, and boatloads of new content. However, changes to the finale and the slightly tedious Bad Boy Dragon side-story felt less positive.

Does Kiwami 3 maintain the high standards set by its remade predecessors? On the whole, yes. The more streamlined upgrade system, good performance, and quality of life adjustments are most welcome. But I think RGG Studio could’ve made a more visually impressive game. A few other choices – like redesigning a major character named Rikiya and removing Revelations – may also upset some hardcore fans.

With that said, I was a fan of Dark Ties overall, in spite of a couple of flaws. I wouldn’t say that this helps to propel the overall package to the dizzying heights that other entries in the series have reached, though. And ultimately, I feel that Yakuza Kiwami 3 & Dark Ties sit in the ‘good category’, rather than the ‘great’ one.

Should you play Yakuza Kiwami 3 & Dark Ties?:

(Image credit: Sega)Play it if...

You’re looking for action-packed combat
The combat in both Yakuza Kiwami 3 and Dark Ties is very enjoyable. Smashing through enemies with the new Ryukyu style with Kiryu or viscerally attacking foes with Mine never gets old. I love using new skills against bitter ex-Yakuza called reapers in Yakuza Kiwami 3 or troublesome opponents in Kanda Damage Control in Dark Ties.

You want to learn more about Mine
Mine is a villain with quite a bit of depth, and Dark Ties is a great way to discover more about him. In this separate story, you’ll learn about the end of his business career and descent into the underworld, and it’s pretty gripping from start to end.

Don't play it if...

You’re a stranger to the series
If you’ve not played a game in the Yakuza series before, I strongly advise against starting with this one. By the time you find Kiryu in Okinawa, you’ve just missed out on too much lore. Go back to Yakuza Kiwami, or even better, Yakuza 0, and work your way up to this one.

You’re expecting amazing next-gen visuals
If you’re looking for a real spectacle to enjoy on your PS5, Xbox Series X, or PC, then Yakuza Kiwami 3 & Dark Ties may not hit the spot. Some textures look a bit dated, and the lighting may not do it for those seeking out a more realistic, natural-looking game.

Accessibility features

There’s a pretty comprehensive set of accessibility features to explore in Yakuza Kiwami 3 & Dark Ties. You can set auto quick-time events, swap the left and right sticks, choose between rapid or hold button controls, and customize the camera to your liking. You can also alter subtitle language and text size, map controls to different buttons, and utilize color vision assistance.

(Image credit: Sega)How I reviewed Yakuza Kiwami 3 & Dark Ties:

For this review, I spent more than 50 hours playing through Yakuza Kiwami 3 & Dark Ties. During this time, I rolled credits on both Kiryu's and Mine’s campaigns, defeated all of the reapers, and completed the Life At Morning Glory and Bad Boy Dragon storylines.

I played the PS5 version of Yakuza Kiwami 3 & Dark Ties on my Sky Glass Gen 2 TV, which is connected to a Marshall Heston 120 soundbar. On occasion, I dipped into the Yakuza 3 remaster in order to compare performance, graphics, and gameplay.

I’m a long-time fan of the Yakuza series, and recently reviewed the Nintendo Switch 2 versions of Yakuza Kiwami and Yakuza Kiwami 2. More generally, I’m a massive JRPG fan, and have written about titles such as Dragon Quest I & II HD-2D Remake, Raidou Remastered: The Mystery of the Soulless Army, and Trails in the Sky 1st Chapter.

First reviewed February 2026

Looking for NYT Strands answers and hints? Here's all you need to know to solve today's game, including the spangram.

Looking for Quordle clues? We can help. Plus get the answers to Quordle today and past solutions.

Looking for NYT Connections answers and hints? Here's all you need to know to solve today's game, plus my commentary on the puzzles.

Yakuza Kiwami 3 & Dark Ties supplies cathartic combat and a whole lot of new content, but can it live up to the high standards that RGG Studio set with its previous remakes?

Popular image sharing site had its data compromised in a third-party breach.

The iPhone 17e might be about to launch, with a new chipset, MagSafe, and last year's price tag.

Freshsales, a CRM that’s part of the Freshworks suite of business software, is a platform designed to streamline and optimize the sales process for businesses of all sizes.

What sets Freshsales apart is its focus on sales-centric features, such as visual sales pipelines, built-in communication tools, and AI-powered insights. One of the best CRM platforms, Freshsales offers a high degree of customization, allowing users to tailor it to their specific needs and workflows. Whether you're a small startup or a large enterprise, Freshsales aims to provide a comprehensive solution for managing leads, deals, and customer relationships, all while keeping the user experience simple and intuitive.

In this in-depth review, I'll explore the key features, pricing, ease of use, and overall value of Freshsales CRM — based on my experience with the platform. I've looked beyond the marketing to provide hands-on, objective analysis. I spent many hours navigating its "Freddy AI" ecosystem, testing its predictive lead scoring with real-world datasets, and evaluating its built-in telephony to see if it truly offers a single pane of glass experience. As with all our reviews, we never accept payment for product rankings, ensuring that my verdict on Freshsales’ ease of use and its value for high-growth teams is based entirely on practical performance. By the end, you'll have a clear understanding of whether Freshsales is the right fit for your business and sales team.

Get Freshworks CRM solutions from $9 per user/mo

Freshsales is just one of a suite of CRM solutions offered by Freshworks, which combine phone, email, and messaging. Each solution is intuitive, user-friendly interface and boasts strong sales features; all reasons why our editors recommend Freshworks for small businesses.View Deal

Freshsales core capabilities

(Image credit: Freshsales )

Freshsales offers a comprehensive set of tools that cover all the essential aspects of customer relationship management. Its centralized database makes it easy to store, organize, and access customer data from a single place. Meanwhile, the ability to enrich contact profiles with additional information from social media and other public sources is a valuable time-saver.

The platform provides a visual sales pipeline that helps me track the progress of each deal from initial contact to closure. I can easily create and assign tasks, set reminders, and collaborate with my team to nurture leads effectively. I can also customize the deal stages, pipelines, and contact fields to match my specific sales process. The new AI-powered lead scoring is particularly useful, helping to prioritize the most promising opportunities based on their likelihood to convert.

When it comes to sales forecasting and pipeline management, Freshsales offers customizable sales reports and dashboards that provide real-time insights into key metrics such as revenue, win rates, and sales cycle length. I can easily filter and segment data to identify trends, spot bottlenecks, and make data-driven decisions when optimizing my sales process. I can track everything from individual rep performance to overall team productivity and revenue growth. The visual dashboards make it easy to digest complex data and share insights with stakeholders across the organization.

(Image credit: Freshsales )

For those in the field, Freshsales offers a fully-featured mobile app for iOS and Android devices, allowing me to access customer data, update deals, and communicate with my team on the go. The app also allows me to view and update contact information, log calls and emails, schedule appointments, and even access key reports and dashboards. Applications are well-designed and responsive, making it a seamless extension of the desktop experience.

Another signature selling point of Freshsales is its integration with other tools in the Freshworks ecosystem, such as Freshdesk for customer support and Freshmarketer for marketing automation. It allows me to gain a holistic view of each customer's journey and ensures that sales, marketing, and support are always on the same page. Additionally, the platform supports a wide range of third-party integrations through its open API, allowing me to connect with my favorite productivity tools to simplify my daily workflow.

Beyond these core capabilities, Freshsales offers a range of advanced features that set it apart from other CRM platforms. For example, the built-in phone system allows me to make and receive calls directly from the CRM, with automatic call logging and recording. The email integration is also top-notch, with the ability to send personalized bulk emails, track opens and clicks, and sync conversations with contact records.

What's new?

Freshsales has undergone a significant transformation in late 2025 and early 2026, moving away from passive data entry toward a more proactive, AI-driven "Assistant" model. The most notable change is the rollout of the Freddy AI Copilot, which has evolved from a simple lead-scoring tool into a comprehensive generative assistant. This new version of Freddy can now autonomously summarize sprawling email threads, draft hyper-personalized follow-up messages based on the detected sentiment of a prospect, and even suggest the "Next Best Action" for deals that have remained stagnant in the pipeline for too long. For sales managers, this shift means less time spent on manual deal reviews and more time spent on strategy, as the AI identifies at-risk opportunities before they drop off the board.

The platform's connectivity has also seen a major boost through the Unified Customer Data Hub, a 2026 initiative that bridges the gap between the sales and support departments. Freshsales users now benefit from real-time visibility into active Freshdesk support tickets and "Customer Frustration Scores" directly within the CRM contact timeline. This integration ensures that sales reps aren't making outreach calls to clients who are currently experiencing technical issues, a common point of friction in high-growth companies. Furthermore, the introduction of Advanced Multichannel Sequences allows for smarter automation; for instance, if a lead ignores an email but engages with a LinkedIn post, the CRM can automatically pivot its outreach strategy to social channels or SMS, creating a more fluid and responsive buyer journey.

Finally, the onboarding experience has been modernized with the AI-Guided Data Importer, launched in January 2026. This tool drastically reduces setup time by using machine learning to map complex custom fields and historical data from competitors like Salesforce or HubSpot with over 90% accuracy. Coupled with the new Role-Based Workspaces, which declutter the interface by showing only the tools relevant to a user's specific job - such as prospecting for SDRs or territory management for Directors - Freshsales has successfully maintained its easy-to-use reputation while adding the depth required for larger, global sales organizations.

How easy is Freshsales to use?

When it comes to user experience, Freshsales features a clean and modern layout that’s very easy to get familiar with. Its dashboard provides a clear overview of key metrics, upcoming tasks, and recent activities, allowing me to quickly access information without feeling overwhelmed. The main menu is well-organized and easy to navigate, with clear labels and icons for each section of the platform.

(Image credit: Freshsales )

I can quickly access my contacts, deals, reports, and settings without having to hunt through multiple submenus or click through endless screens. The platform also allows me to tailor the interface to my specific needs and preferences, from rearranging widgets on the dashboard to creating custom fields for contacts and deals. The drag-and-drop functionality for managing deals and pipelines is particularly user-friendly, enabling me to quickly update the status of my sales opportunities with just a few clicks.

When it comes to the onboarding curve, Freshsales offers a wealth of resources to help new users get up to speed quickly. The comprehensive knowledge base includes detailed articles, video tutorials, and step-by-step guides covering every aspect of the platform. Based on my experience with other CRM tools like HubSpot and Salesforce, I’d say that Freshsales stands out for its simplicity without compromising on the core capabilities that sales teams need for their day-to-day.

In addition to the self-service knowledge base, Freshsales also provides a dedicated onboarding program for new users to the platform. This includes a series of interactive walkthroughs that guide you through the key features and functions, as well as best practices for setting up your account and importing data.

Freshsales also offers a range of time-saving features and shortcuts that further enhance its usability. For example, the global search function allows me to quickly find any record or file within the platform, while the bulk editing tools enable me to update multiple records at once. These small but impactful features make a big difference when you have to use the platform everyday.

While Freshsales is generally very user-friendly, I did encounter a few minor challenges. For example, the page timeout feature can be a bit annoying, as it requires you to refresh the page if you need to stay on it for an extended period. But overall, the combination of an intuitive interface, extensive customization options, comprehensive onboarding resources, and time-saving features leave me with a positive impression of the platform’s user experience. I particularly appreciate the inclusion of a proper onboarding program, something that’s sadly missing from a lot of other CRMs.

Freshsales integrations

(Image credit: Freshsales)

In my experience with Freshsales, I've found its integration capabilities to be a mixed bag. While the platform integrates seamlessly with other products in the Freshworks suite, such as Freshdesk for customer support and Freshchat for live chat, the number of native integrations with third-party applications is somewhat limited compared to other solutions.

Freshsales offers around 30 pre-built integrations with popular business tools, including Google Calendar, Mailchimp, Twilio, Quickbooks, Xero, and Trello. These integrations allow for streamlined data synchronization and workflow automation, saving time and reducing manual effort. For example, the Google Calendar integration enables me to sync my Freshsales appointments and tasks with my Google Calendar, ensuring I never miss an important meeting or deadline.

However, when compared to other CRM platforms like Pipedrive offering 400 integrations, or HubSpot with over 1,600 third-party app integrations, Freshsales' native integration options seem relatively sparse. This limitation may be a concern for businesses that rely heavily on a wide range of tools and require seamless data flow between them.

Fortunately, Freshsales provides a robust API that allows for custom integrations and extensions. API documentation is comprehensive and well-structured, making it easier for developers to build custom integrations tailored to specific business needs. Additionally, Freshsales offers native connectors for Zapier and Make (formerly Integromat), which enable users to create automated workflows between Freshsales and hundreds of other apps without coding.

Leveraging the Freshsales API and Zapier has allowed me to connect the CRM with several crucial tools in my tech stack. For instance, when a deal is won in Freshsales, I was able to set up a Zap that automatically creates a task in Asana for the customer success team to onboard the new client. This integration helps streamline the handover process and ensures that no critical steps are missed.

While the limited number of native integrations in Freshsales may seem concerning at first glance, the platform's API and compatibility with iPaaS tools like Zapier and Make provide ample opportunities for customization and extension. With a bit of technical know-how or the help of a developer, businesses can create powerful integrations that suit their unique needs and workflows.

How good is Freshsales customer support?

Again with customer support, Freshsales CRM is a bit of a mixed bag. On one hand, Freshsales offers a variety of support channels, including phone, email, and live chat, which are available 24 hours a day, 5 days a week. However, the lack of 24/7 support that competitors such as Monday.com offer, can be a drawback for some, especially those with global operations or customers in different time zones.

However, I appreciate that Freshsales offers phone support across all subscription tiers, a welcome addition of a must-have feature that’s often missing from some competitors’ entry-level plans. Being able to speak with a support representative directly can be invaluable when facing complex issues.

In terms of self-service resources, Freshsales provides a solid foundation with its collection of case studies, how-to videos, and knowledge base articles. These materials cover a wide range of topics, from basic features to advanced workflows, and can be helpful for users looking to troubleshoot issues or learn more about the platform on their own.

Additionally, Freshsales offers an academy program with courses and certifications for admins and agents. This is a great way for users to improve their skills and demonstrate their expertise with the platform, which can lead to better adoption and more effective use of the CRM.

While its customer support is still strong enough, there are more areas where the company could improve. For example, the average first response and resolution times are not readily available, making it difficult to gauge the efficiency and effectiveness of the support team. Similarly, customer satisfaction scores are not publicly disclosed, which could leave users wondering about the quality of support they can expect.

It’s also worth noting that Freshsales’ customer support is only available in English. This may be a barrier for users in non-English speaking countries or those who prefer to communicate in their native language. Expanding support to include more languages could help Freshsales better serve its global user base.

Freshsales pricing and plans

(Image credit: Freshsales )

Plan

Free

Growth

Pro

Enterprise

Price

$0/user/month

$15/user/month

$39/user/month

$69/user/month

Best for

Small teams just starting out with CRM

Startups and SMBs seeking efficient pipeline management

Growing businesses requiring advanced capabilities

Mid to large-sized businesses needing advanced customization

Features

Contact management; Deal tracking; Built-in chat & phone

Visual sales pipeline; AI-powered contact scoring; Sales sequences

Multiple sales pipelines; AI deal insights; Advanced workflows

Custom modules; AI-based forecasting; Audit logs

Limitations

Limited to 3 users

Lacks some advanced features

Higher cost may be prohibitive for smaller teams

Might be overly complex for small businesses

Freshsales’ pricing is flexible and competitive, offering a range of options to suit businesses of various sizes and needs. Its free plan supports up to 100 active contacts, with basic features like contact management, deal tracking, and built-in phone and email. For businesses requiring more advanced features, Freshsales offers three paid plans: Growth, Pro, and Enterprise.

The Growth plan starts at $15 per user per month (billed annually) and includes additional features like AI-powered contact scoring, sales sequences, and workflows. This plan help make Freshsales one of the best CRM of small businesses and startups looking for a cost-effective CRM solution with essential automation capabilities.

As a business grows and requires more sophisticated features, the Pro plan at $39 per user per month (billed annually) offers advanced functionality such as multiple sales pipelines, time-based workflows, and auto-assignment rules. I found this plan to be well-suited for medium-sized businesses with more complex sales processes and multiple teams.

For larger enterprises with extensive customization and governance needs, the Enterprise plan at $69 per user per month (billed annually) provides custom modules, AI-based forecasting insights, audit logs, and other advanced features. While this plan is more expensive, it offers a comprehensive feature set that can scale with the needs of large organizations.

There’s a flat 20% discount on annual subscriptions over monthly ones. Plus, additional discounts and bundles are available throughout the year if you’re looking to save money. For newcomers, Freshsales also offers a generous 21-day free trial for all plans.

Beyond your base plan, businesses can purchase additional bot sessions, phone credits, or configure-price-quote (CPQ) licenses as needed. While this lends more flexibility to the pricing structure, overall costs can add up quickly if you aren’t careful. You should carefully review your needs and factor in the cost of necessary add-ons to make sure you aren’t overspending.

How we test

At TechRadar Pro, our review process is designed to delve into the real-life daily workflows of modern sales teams. When we evaluate a platform like Freshsales, we follow a rigorous testing framework to ensure our recommendation stands up to the pressures of a modern-day business environment:

We perform a full, clean-slate installation of the software, testing the "AI-Guided Data Importer" by feeding it messy, real-world CSV datasets and historical exports from rival CRMs to see how effectively it maps custom fields and identifies duplicates during the initial migration.

Of course, we also get to grips with one of Freshsales' key features: Freddy AI. We feed Freddy AI complex email threads and customer sentiment data to see if its "Next Best Action" suggestions and meeting summaries are actually useful or merely generic. We specifically look for hallucinations in AI-generated email drafts to ensure they remain professional and context-aware.

In addition, unique to the Freshworks ecosystem, we test the bi-directional data flow between Freshsales and Freshdesk. We simulate active customer support tickets to see if the "Frustration Scores" update in real-time on the sales rep's dashboard and if the alerts are prominent enough to prevent a poorly timed sales call.

Finally, no assessment of a modern CRM would be worth its salt without considering the mobile nature of modern marketing and sales. As such, we test the Freshsales mobile app in real-world scenarios, evaluating its offline lead-logging capabilities, the reliability of its built-in cloud telephony over 5G and Wi-Fi, and the ease of access to Freddy insights while on the move.

Freshsales review: Final verdict

Freshsales shines in its core capabilities, offering a robust set of features that cater to the needs of sales teams of all sizes. The platform's intuitive interface and customization options make it easy for users to adopt and tailor to their unique workflows.

While the number of native integrations is limited compared to some competitors, Freshsales' open API and compatibility with Zapier and Make provide ample opportunities for extensibility. Customer support is generally strong, with multiple channels available and helpful resources for self-service. However, there is room for improvement in terms of response times and language support. In any case, Freshsales offers excellent value for money, with flexible pricing plans and a generous free trial period, making it accessible to businesses of all sizes.

At the end of the day, Freshsales CRM is a powerful and user-friendly platform that offers a compelling blend of features, affordability, and scalability. While there are areas for improvement, particularly when it comes to the quality of support and range of integrations offered, the platform's strengths make it a top choice for businesses seeking a reliable and adaptable CRM.

FAQIs Freshsales actually free?

Yes, Freshsales offers a "Forever Free" plan for up to three users. It includes basic contact management, a built-in dialer, and 24/5 support. However, it is important to note that the free tier lacks any reporting, visual sales pipelines, or AI insights. It is best suited for solo entrepreneurs or micro-teams just starting to move away from spreadsheets.

What is the difference between Freshsales and Freshsales Suite?

Freshsales is the standalone sales CRM focused on pipelines and deal management. Freshsales Suite is an all-in-one platform that combines the sales CRM with Freshmarketer (for email campaigns and landing pages). If your team needs to manage the entire customer journey - from the first marketing click to the final sales signature - the Suite is the better value, though it comes at a higher starting price point.

Does Freddy AI cost extra?

This year, Freshworks moved Freddy AI from a built-in feature to a "Flexi-Add-on." For the advanced generative features (like email summarization and automated follow-ups), it costs $29 per user/month billed annually. The benefit of the flexi model is that you don't have to buy it for your entire company; you can purchase licenses only for the power users or high-volume reps who need it most.

Does Freshsales work offline

Yes, the Freshsales mobile app for iOS and Android supports offline functionality. You can view contacts, add notes, and create tasks without an internet connection. Once your device is back online, the app automatically syncs your changes to the cloud database.

A new sodium-ion battery technology has arrived in a new Chinese EV – and it promises to beat lithium-ion batteries in one important way.

Roborock Qrevo Curv 2 Pro: two-minute review

The Roborock Qrevo Curv 2 Pro is a premium, feature-rich, hybrid floor-cleaning robot that delivers an impressive 25,000 Pascals of suction – great for lifting fine dust, debris and pet hair from hard floors and even deep-pile carpet. With its ultra-slim profile. retractable LiDAR navigation turret and clever AdaptiLift chassis with omnidirectional wheels, this bot can clean under very low furniture and scale especially tall thresholds.

Those 'AdaptiLift' stilts also enable this robot vacuum to hover at exactly the right height over thick carpet and rugs. In practice, this worked extremely well – the Curv 2 Pro offers some of the very best carpet cleaning performance I've experienced.

While the Qrevo Curv 2 Pro's navigation is robust and reliable (it uses a combination of lasers and an RGB camera), its Reactive AI obstacle avoidance isn't quite up to the accurate standards of some of its premium stablemates.

Given that this is a hybrid robot, it comes with a dual-spinning mop system that exerts 12 Newtons of downward pressure for tackling everyday messes though it will struggle with liquid spills and some ingrained stains. These mops also automatically detach or lift up whenever the bot is on carpet or crossing a rug.

The chunky, curvy look of Roborock's newly updated Hygiene+ 3.0 docking system may not be to everyone's liking but there's no doubting its efficiency at maintaining the robot on a daily basis. Like most of today's hybrid models, the dock charges the bot after every cleaning session, automatically empties the contents of the robot's diminutive bin into the dock's large 2.7-liter dust bag, and washes the robot's two spinning mop pads with hot water before wafting hot air over them to prevent smells and mould. In other words, it's mostly hands free.

Overall, the Qrevo Curv 2 Pro is an exceptionally capable everyday floor cleaning solution that offers excellent suction, intelligent navigation and a highly self-sufficient dock. Granted, it doesn't have the best obstacle avoidance I've ever encountered, but for everyday household cleaning of both hard floors and especially carpet, it's an efficient workhorse that shouldn't let you down.

(Image credit: Future)Roborock Qrevo Curv 2 Pro review: price & availability

• List price: €899 (about $1,060 / £780 / AU$1,520)
• Available: Europe and Asia – US, UK and AU to follow
• Launched: September 2025

The Roborock Qrevo Curv 2 Pro sits toward the premium end of the robot vacuum spectrum and generally delivers solid value for money, if your priorities are advanced automation and cleaning performance. High-end features like expert LiDAR-based mapping and decent obstacle avoidance justify the price for users who want a mostly set-and-forget cleaning solution rather than a basic scheduled robot.

That said, there are similar robots at lower cost that may suit some households just as well. For instance, in the UK the standard Roborock Qrevo S5V with a decent 12,000Pa of suction power, self-cleaning dock and similar mopping system retails at a smidge under £500 for the black model and £425 for the white. Or, for just £549, the excellent Dreame L40 Ultra with 19,000Pa is an equally good bet.

No question, the Qrevo Curv 2 Pro offers very decent value for those who want maximum convenience and features (including AdaptiLift), but there are some less expensive robots out there that are on a par for typical floor cleaning tasks.

As of writing, the Roborock Qrevo Curv 2 Pro is only available in select territories, including most of Europe (where it's selling for around €899) and some Asian and Middle East countries. The rest of the world, including the USA, UK, Canada and Australia, will see staggered launches throughout 2026.

• Value for money score: 4 out of 5

Roborock Qrevo Curv 2 Pro specs

Max suction:

25,000Pa

Robot diameter:

13.8 x 13.9in / 35 x 35.2cm

Robot height:

3.1 in / 8cm

Dock dimensions (W x D x H):

17.7 x 17.7 x 17.7 in / 45 x 45 x 45cm

Mop type:

Dual spinning discs

Max threshold clearance: 

1.6 in / 4cm (double-layer)

Dust bin volume (base):

2.7L

Water tank volume:

3.2L (clean), 3L (dirty)

Base functions:

Charge, empty dust, wash mop pads with hot water, dry mop pads with hot air, self-clean

Roborock Qrevo Curv 2 Pro review: design

• Excellent suction power, with split rollers to avoid hair tangle
• Retractable LiDAR puck and 'AdaptiLift' legs for deep carpet and tall thresholds
• Large but fully-featured cleaning dock

As I mentioned in my review of the Roborock Q5 Pro+ in March 2025, there's a proliferation of robot vacuum brands on the market right now, each with a huge roster of models. This makes it a challenge for any journalist writing about a specific robot vacuum cleaner that is, in many ways, very similar to other models on the market, and it must be even more confusing for the consumer when faced with so many options.

Take Roborock, for instance. There are currently five different models in its Saros range, five in the Qrevo Curv Series, eight in the standard Qrevo range, five in the S Series, four in the Qrevo Edge Series and seven models in the lower-priced Q Series. And that's without even having a sniff at all the other brands like Dreame, Ecovacs, Eufy, Narwal, EZVIZ, Switchbot and iRobot. It seems that the world is awash in robot vacs at the moment and the same thing is already beginning to happen with robot lawn mowers.

But I digress – let's look at the Qrevo Curv 2 Pro in more detail and see if it's as good as the myriad of other premium models I've reviewed from the Roborock stable.

Robot vacuum design

On the surface, Roborock's Qrevo Curv 2 Pro adopts the same design principles as many other premium robot vacuum cleaners. The robot itself – 13.8 in / 35cm in diameter – is circular in shape with a centrally-located roller brush, an expandable side sweeping brush for edge and corner cleaning, two circular mops that are automatically ejected in the dock or raised whenever the robot is working on or crossing over carpet, a LiDAR turret for expert navigation, plus a full gamut of other navigational and obstacle avoidance aids. The Full Monty, in other words.

(Image credit: Future)

As one might expect from a renowned manufacturer like Roborock, build quality is exceptional throughout and well up there with the best in premium robot vacs. I've reviewed many Roborock products over the years and have never once experienced any issues aside from the odd clogging of a dust bag or some cotton tangled around a spindle. In the main, they have all performed reliably and efficiently. As a consequence, Roborock is the brand I always recommend whenever asked.

Given the popularity of Roborock's retractable LiDAR turrets that allow many models from its current roster to venture beneath low-slung furnishings, it's no surprise that Roborock has opted to fit the same RetractSense system to this particular model. As a result, when the Qrevo Curv 2 Pro's turret is retracted, the height of the robot measures a squat 3.14in / 7.98cm.

That means it can scuttle under most wardrobes, TV stands and low sofas as long as there's a minimum of 3in / 8cm of clearance. This is a major boon for anyone who has struggled to clean such inaccessible areas using a standard stick vac, especially one that isn't equipped with a Shark-inspired bendy suction tube.

(Image credit: Future)

The Qrevo Curv 2 Pro uses the aforementioned tried-and-trusted LiDAR system for its primary navigation, a VertiBeam lateral laser system for accurate edge cleaning around furniture, an upward-facing Range Finder for measuring overhead clearance, a top contact sensor to prevent the robot from jamming itself and, importantly, a combination of 'structured light' and a front-facing RGB camera with LED light for expert obstacle avoidance in all lighting conditions.

According to Roborock the Qrevo Curv 2 Pro can recognise over 200 objects, 'from tangled cables to pet surprises' but presumably only when the 'Pet' switch in the app is activated. Incidentally, the Pet setting also ensures that the robot's brush roller stops working the moment the sensors detect a furry friend.

While I personally prefer the idea of a dual counter-rotating brush head system as introduced by iRobot, Roborock has quite recently started fitting some of its bots with single split rubber brushes that meet with a small gap in the centre, and that's the case with this model. According to Roborock, the so-called 'DuoDivide' layout helps deal with hair tangles by moving the hair towards the suction gap in the middle to prevent it from getting tangled around the roller's spindles. I vouch that this system works very well and I have no issues to report regarding pet hair tangles.

(Image credit: Future)

However, as mentioned in my article on overdue robot innovations I want to see, I really do wish robot manufacturers would adopt D-shaped bodies to their products, because the circular ones of norm require fitting a short 6.3in / 16cm roller brush between the robot's wheels, which leaves as much as 3.5in / 9cm of unused space on either side of the roller.

I cite iRobot's very early S9+ as an example. This D-shaped robot came onto the market in 2019 and featured a long 9in / 23cm rubber roller positioned near the front, almost across the entire width of the machine. This meant it was not only better at collecting dust along edges, but it also picked up a wider band of detritus with every sweep. Perhaps there's a valid technical reason why the vast majority of robot vacs are circular, so answers on a postcard please.

(Image credit: Future)

Let's look at this bot's suction power, because suction strength is one of the only differences between the Qrevo Curv 2 Pro and its sibling, the Qrevo CurvX. Where the Roborock S8 MaxV Ultra TechRadar reviewed in July 2024 featured a then 'industry-leading' 10,000 Pascals of suction power, this one hits the 25,000Pa mark; 3,000Pa more than the Qrevo CurvX. Mind, even this lofty stat is still 5,000Pa shy of the Dreame Matrix10 Ultra I recently reviewed, but it just goes to show how fast robot vacuum technology has advanced in such a short space of time. For the record, the Qrevo Curv 2 Pro offers five levels of suction, from quiet to MAX+.

Given that this robot is of the hybrid variety, it also comes with a full mopping system comprised of twin spinning mops on the rear, with the ability to extend the mop on one side for cleaning around furniture legs and in corners. These mops are only used for hard floor cleaning and are therefore either raised when the robot is crossing carpet or rugs, or left behind in the dock if the robot is only performing a vacuum task. Like all decent mopping bots, the Qrevo Curv 2 Pro's mops are given a thorough wash and dry after each working session, and you can read more about this in the Dock Design chapter directly below.

(Image credit: Future)

Finally, those with single or double thresholds up to 1.6in / 4cm in height will be thrilled to learn that the Qrevo Curv 2 Pro has been fitted with Roborock's clever AdaptiLift technology. Rather than relying on fixed-height wheels like traditional robot vacuums, AdaptiLift gives the Qrevo Curv 2 Pro the ability to dynamically raise and lower its chassis and wheels to adapt to complex floor environments.

The robot's two articulated wheels literally allow the robot to automatically lift and tilt its body to clear high thresholds and even maintain optimal brush and suction contact across different floor types, including carpets with up to 1.2in / 3cm of pile. It also helps free the robot when encountering an obstruction. By intelligently sensing floor transitions and responding in real time, AdaptiLift reduces the need for manual intervention while expanding the robot's practical reach within a home. What's not to like?

Dock design

Roborock's Qrevo Curv series is defined by the curvature of its newly updated Hygiene+ 3.0 dock design. Available only in white, this rounded design aesthetic differs from the rectangular norm and looks shiny, minimalist and, dare I say, rather swish when installed in a modern home. However, its rotund shape may not be to everyone's taste.

(Image credit: Future)

Like the majority of robot docks, this one charges the robot after every task (it takes approximately 3 to 4 hours to charge from 0%) as well as emptying the contents of the robot's small 270ml bin into the dock's much larger 2.7-liter dust bag. If you don't have pets, expect about a month or so to pass before the dust bag is full and ready for disposal. However, if you have hairy pets like me, then be prepared to fit a new bag every couple of weeks or so. To save on the cost of extra bags, I often remove the hair and muck in the bag using a pair of long-nose pliers. It's messy, yes, but it saves money in the long run.

(Image credit: Future)

Given that this robot also mops hard floors, the mops always go through a thorough cleaning regime in the dock after every cleaning session. This involves scrubbing them using water at 212F / 100C followed by a 122F / 50C hot-air drying session to prevent mould and nasty odours. All you have to do is occasionally fill the dock's 3.2-liter reservoir with fresh water and dispose of the contents in the 3-liter dirty water tank.

Various levels of moisture can be added to the mops depending on the type of flooring you have. Simply go to the Roborock app and select the level of moisture required – for vinyl flooring I would suggest a higher level, and for wooden flooring I'd opt for one of the various levels well below the midway mark. This is especially pertinent for thin laminated flooring which can easily warp if too damp.

• Design score: 4 out of 5

Roborock Qrevo Curv 2 Pro review: performance

• Exemplary carpet cleaning performance
• Acceptable mopping performance
• Slightly disappointing obstacle avoidance

I have no major anomalies to report regarding this bot's navigation which is generally very good, though it might take the long way round to get to its place of work rather than a direct path. I've noticed a lot of robot vacs do this but then I've also noticed that some models, specifically those from Roborock, appear to learn over time and eventually take the shorter, direct route. I would expect this model to start doing the same over the next few weeks.

While the Qrevo Curv 2 Pro's first mapping run of my open-plan area was a success, it didn't initially name the rooms in my home as accurately as the Dreame Matrix10 Ultra. While it correctly named the kitchen, it treated the open-plan lounge and dining area as one large room and called it the sunroom. It also named the hallway as the living room and the hall passage as a bedroom. By comparison, the Matrix10 Ultra not only named every room correctly, but all areas were divided correctly, too.

(Image credit: Future)

Mind, this slight hiccup in the Qrevo Curv 2 Pro's room recognition was easily rectified by using the Roborock app to divide, merge and rename all rooms correctly. The key takeaway here is that this bot has never not found its charging dock, has never got lost under a sofa and has never stranded itself under the dining table. Every cleaning task has generally gone without any navigational hitches, and that's all you need to know.

Obstacle avoidance

For my obstacle avoidance test I laid out an assault course of dog toys, including two small items to replicate the size of average dog waste. While the robot deftly avoided the larger obstacles over two inches in height, it twice ran over one of the smaller items, a one-inch tall nylon bone. In the Qrevo Curv 2 Pro's defence, this item often flummoxes robots though I'll admit that I was surprised that the Curv 2 Pro didn't avoid it given the Roborock website's poo-dodging claim.

FutureFutureFuture

I then added a phone cable to the mix and, despite adjustments in the app, I was surprised to see the robot run over the cable on three separate occasions, even wrapping the cable around the brush head in one instance. This one really surprised me so I checked the multitude of parameters in the app – I had 'Pet' selected for extra overall sensitivity – and I couldn't see any conflicting settings. The upshot is that, while I consider this model's obstacle avoidance to be generally acceptable, I wouldn't rely on it to avoid all clutter in the home. More importantly, I would never rely on it to avoid dog mess of any shape or form.

Vacuum performance

Roborock has been marketing this bot as one of the best for carpet cleaning and, on evidence of my test using oats, muesli and crushed biscuits, I'd say the claim is spot on. I was blown away by how well it tackled the test.

I admittedly selected two passes in the app and MAX+ mode for 25,000Pa of suction, but I needn't have bothered going that far because pass number one was enough to remove the vast majority of detritus. That's an exceptional result, and one of the best I've seen for carpet pickup. I also tried it on a thick pile carpet upstairs and was equally impressed that it a) it managed to collect a sprinkling of oats and b) it didn't get bogged down in the pile.

The carpet rug before the vacuuming testFuture... during the test...Future... and the results afterwardsFutureThe contents of the bin following the testFuture

For the hard floor test, I used the same ingredients but changed the suction one level down to Max. I was generally very pleased with the results though, as is often the case with robots, the edges weren't completely cleaned and some of the debris was scattered by the robot's spinning side brush – which just goes to show why having a cordless stick vac to hand is always advisable.

The Qrevo Curv 2 Pro before the suction test on hard flooring...Future... during the test...Future... and the results afterwardsFutureAs with many bots, the Curv 2 Pro didn't do a perfect job of the cornersFutureMopping performance

In terms of its bi-weekly mopping ability, I've been impressed by the Qrevo Curv 2 Pro's overall performance. It has dealt with light stains and general footfall marks very well, including regularly extending one of its articulated mopping pads when traveling along skirting boards, in corners and around chair and table legs.

However, there's only so much one can ask of a twin-pad mopping system like this because, unlike some roller-based models which rinse the roller while it's cleaning, the pads on this aren't cleaned during the mopping task. And that means that any gunk that appears to have been cleaned off the floor actually remains on the mops – which is then spread around the rest of the floor. It's the nature of the beast, which is why it's never advisable to let a robot with spinning pads loose on a large-ish liquid spill.

To prove this, I created a small 'zone' in my kitchen, squirted some tomato ketchup over my wooden floor and commanded the Qrevo Curv 2 Pro to go and clean it up, having set the mop moisture setting to medium. On initial evidence it did a fine job at removing the mess, though it did leave one small smear behind. However, on closer inspection in the right reflective lighting, I could clearly see some clear but slimy swirls on the floor which would invariably dry, leaving a tacky residue behind.

Before the mopping test...Future...during... Future... and the results afterwardsFutureAnother look at the mopping resultsFuture

Had I not had the excellent Roborock F25 Ultra to hand to completely finish the job, I would have had to reach for the good old mop and bucket to fully remove all residue. This is no slight on the Qrevo Curv 2 Pro since all mopping robots of this nature behave the same way. You just need to choose your battles carefully.

Dock performance

While I don't mind the look of the Qrevo Curv 2 Pro's dock, it's not a patch on its stylish stablemates, the Roborock Saros 10 and 10R, which both come with black mirrored docks that meld into the background of any room. By contrast, this one is larger in appearance and much more noticeable.

From an operational point of view, the dock itself has proved faultless over the past few weeks with no anomalies to report. Yes, the bin emptying process is quite noisy but it's been powerful enough to always empty the robot's bins even when packed with dog hair. It has also washed and maintained the mops very well leaving no residue behind.

(Image credit: Future)

Is there anything negative to report about the dock? Well I'm not keen on the design of the dock's dust bag container, since its deep and narrow, downward-facing chamber entails having the dust bag hang and bend at the top where it connects with the inlet. When filled with detritus, the weight of it could feasibly cut off airflow into the bag. I should add that I haven't had any issue to date with the emptying process but I still maintain that it's an odd design that appears to go against simple physics. But what do I know?

• Performance score: 4 out of 5

Roborock Qrevo Curv 2 Pro review: app

• Exceedingly comprehensive
• Well laid out
• Easy to use

The Roborock app is an essential companion that elevates the Qrevo Curv 2 Pro's overall cleaning experience from the moment you open it. Cleanly designed and intuitively laid out, this app makes both initial setup and day-to-day control extremely straightforward, whether you're a first-time robot vacuum owner or a seasoned user who requires a plethora of customization options.

Roborock / FutureRoborock / Future

Mapping is mostly accurate, with detailed floor plans that are highly editable, allowing you to label rooms, set no-go zones, define virtual walls and customize cleaning routines with surprising precision. Moreover, the ability to adjust suction power, mopping intensity and cleaning sequences on a per-room basis gives users a level of control that few competitors can match, Dreame notwithstanding.

The Roborock app also supports a raft of scheduling options, self-created routines and multi-level home management, making it easy to tailor cleaning to your lifestyle. Combined with its stable connectivity and regular firmware updates, this app feels genuinely mature and thoughtfully engineered. Which is why it's still my favorite robot app of all.

• App score: 4.5 out of 5

Roborock Qrevo Curv 2 Pro review: scorecard

Attribute

Notes

Rating

Value

A premium robovac (although a step below most flagship models). Advanced specs and features justify the price tag.

4 / 5

Design

Sleek, ultra-slim profile and packed with features. Dock is comprehensive but quite chunky.

4 / 5

Performance

Excellent vacuuming and especially impressive on carpet. Mopping very acceptable but obstacle avoidance a bit underwhelming.

4 / 5

App

The Roborock app is the gold standard for design and features.

4.5 / 5

How I tested the Roborock Qrevo Curv 2 Pro

With so many similarly-specced robot vacs on the market, it's becoming quite difficult to detect the differences between them. But in this day and age, specs mean nothing if the bot doesn't perform to the high standards that TechRadar's writers expect.

We always strive to get the best out of the products we review and always push them to the limits of their functionality. In this case I tested the robot vac on different floor types, watched it navigate a room, set up an obstacle course and put it to four performance tests – carpet vacuuming, hard floor vacuuming, general mopping and messy mopping. Half points out of five are then awarded for each category and averaged out for a final score. Five stars are only given to a product that unequivocally impresses on all fronts but four-stars products, too, are absolutely worth investigation.

Read more about how we test robot vacuum cleaners

• First reviewed February 2026

The Qrevo Curv 2 Pro robot vacuum handles even thick-pile carpet with ease.

Impersonation comes in many shapes and forms, and stealing domains seems to be one of them.

Lenovo’s Yoga 7i 16-inch 2-in-1 laptop is now just $649 for President’s Day — save $400 on a Core Ultra 7, 16GB, 1TB touchscreen convertible at Best Buy.

Xiaomi is rumored to be making a phone with two 200MP cameras, and several other Chinese brands might have similar plans.

PlayStation has just announced a massive new State of Play this week.