Error message

  • Deprecated function: implode(): Passing glue string after array is deprecated. Swap the parameters in drupal_get_feeds() (line 394 of /home/cay45lq1/public_html/includes/common.inc).
  • Deprecated function: The each() function is deprecated. This message will be suppressed on further calls in menu_set_active_trail() (line 2405 of /home/cay45lq1/public_html/includes/menu.inc).

Feed aggregator

New forum topics

These $299 Glasses Are Like an HDR TV on Your Face

CNET News - Fri, 04/10/2026 - 11:00
TCL's budget Air 4 Pro display glasses, reviewed: They're great for movies, not so good for work or audio.
Categories: Technology

West Ham vs Wolves Live Streams: How to watch Premier League 2025/26 from anywhere in the world

TechRadar News - Fri, 04/10/2026 - 11:00
All the ways to watch West Ham vs Wolves live streams online and from anywhere, as two struggling Premier League sides go head-to-head at the London Stadium.
Categories: Technology

NordVPN review: still the pinnacle of VPNs

TechRadar Reviews - Fri, 04/10/2026 - 10:56
How we tested NordVPNNordVPN review scores

Category

Score

Comments

Total

90 / 100

Top notch features, watertight security, and the best streaming performance out there by a distance all solidify NordVPN as the best VPN available right now. Read more ▼

Price plans & value

8 / 10

Despite its hefty price rises, NordVPN's array of plans and features give you more than enough value no matter your choice. Read more ▼

Features

10 / 10

NordVPN is set apart by some of its unique features. Meshnet is something offered by no other VPN, Threat Protection Pro is the best of any similar product offered, and NordPass is the best password manager out there. Plus, there's a whole bunch more Read more ▼

Server network

10 / 10

NordVPN's server network is unmatched. While some providers offer more locations in specific regions, no-one is as well spread as NordVPN is. Read more

Privacy

10 / 10

Based in Panama, with an airtight, audited no-logs policy, secure, proprietary protocols, and a host of privacy-focused settings, you can't dislike NordVPN in this regard. Read more ▼

Read all of NordVPN's review scores ▼

Security

10 / 10

NordVPN scores top marks here thanks to its commitments both now and in the future. Threat Protection Pro is top notch, post-quantum encryption is already in place, and it has top-grade encryption for the current generation too. Read more ▼

Speed

9 / 10

Good speeds, superb latency and jitter, a top performer all-around for whatever your needs are. Read more

Unblocking streams

10 / 10

NordVPN performed flawlessly in our unblocking tests. Zero issues, zero blocks, on every service, top marks! Read more ▼

P2P & Torrenting

4 / 5

Despite not offering port-forwarding, NordVPN offers near complete P2P optimization coverage on its servers and offers a suite of guides to help users get going if they need them, Read more ▼

Apps & Compatibility

4 / 5

NordVPN has apps for every platform, which all look great and work flawlessly no matter your device. Its only limitation is its feature imparity across platforms which, while improved in recent years, still has room for improvement. Read more ▼

Usability

5 / 5

Dropping the interactive map and honing in on quick access to tools has made NordVPNs apps easy to use no matter your VPN experience, plus the experience is near identical everywhere. Read more ▼

Accessibility

2 / 5

NordVPN's accessibility is good enough but by no means perfect. It has an average spread of languages, some amount of keyboard support, and some contrast issues. But, for the most part it comfortably among the most accessible VPNs. Read more ▼

Customer support

4 / 5

NordVPN's customer support is among the best available. Several options to find a solution, responsive live chat, and well considered conversations with email agents all help a user greatly. Its only area for improvement is usability in terms of its FAQ navigation. Read more ▼

Track record

4 / 5

NordVPN for the most part has a shiny clean track record to be admired. However a breach in 2019 and its ongoing legal battles surround auto-renewals leaves a level of doubt available for some. Read more ▼

NordVPN price plans
  • Prices start from $3.39 per month with NordVPN Basic.
  • NordVPN Plus offers the best value balance of features and price.
  • Auto-renew fees are eye-watering – remember to opt-out, please.
NordVPN per month price

NordVPN Basic

NordVPN Plus

NordVPN Complete (US-only)

NordVPN Prime (US-only)

1-month

$12.99

$13.99

$14.99

$17.99

1-year

$4.59/month

$5.49/month

$6.49/month

$8.49/month

2-year

$3.39/month

$3.89/month

$4.89/month

$6.89/month

NordVPN is a relatively expensive product – pricier than the like Surfshark and PIA, but similar to ExpressVPN and Proton VPN – but it's very much worth the extra spend.

NordVPN’s price plan structure varies depending on the country you reside in. Most countries get 3 or 4 plans to choose from. Basic and Plus are standard across all nations; it’s the upper-tier plan options that differ.

Read more about NordVPN's price plans ▼

In the US, for example, you can also choose either Complete or Prime. Canadians have the choice of Complete and Ultra. Folks in the UK only get Ultimate, and Australia only gets Complete. It can be quite confusing.

What isn't confusing, however, is the device limit. NordVPN offers 10 simultaneous connections, much like Proton VPN and ExpressVPN, regardless of which region you pick up a plan from.

Thankfully, no matter your region, you can only choose between three plan lengths: 1-month, 12 months, and 24 months. What’s more, no matter the plan, you pay for the total duration upfront, as with any VPN. This means that while NordVPN’s price per month starts from $3.39 a month, you’d pay around $81 upfront rather than a traditional monthly fee.

Something you should consider with NordVPN’s pricing is that, unlike many other VPN companies, NordVPN adds local tax to the advertised pricing. So, it can come off a little more expensive than you think once you get to checkout.

It's also worth noting that NordVPN's pricing will fluctuate throughout the year. NordVPN Basic, for example, can be anywhere between $2.99 – $3.39 per month. Black Friday is usually the best time to buy.

NordVPN total price (pre-tax)

NordVPN Basic

NordVPN Plus

NordVPN Complete (US-only)

NordVPN Prime (US-only)

1-month total price

$12.99

$13.99

$14.99

$17.99

1-year total price

$68.85

$82.35

$97.35

$127.35

2-year total price

$81.36

$105.03

$132.03

$186.03

The total prices you face emphasize the importance of choosing a plan you'll make the most of. The $50-plus jump between the Complete and Prime 2-year plans is a big one. The only difference between the two is the NordProtect cyber-insurance service. So, make sure that's something you really need if you're going for Prime.

The $25 jump from Basic to Plus, however, is arguably among the best value choices available. Basic doesn't offer much beyond the VPN product itself, as we'll cover in the features section, whereas Plus provides some of the most useful additional features of NordVPN such as the excellent Threat Protection Pro.

And if you really do want that 1 TB of encrypted storage, or NordVPN's new Scam Call Protection, then an extra $27 for NordVPN Complete is a good idea.

Do beware, though, and we cannot stress this enough, that NordVPN enforces some big price hikes after your two-year plan discount runs out. You can avoid it by remembering to cancel your subscription or by resubscribing. Just don't let it automatically renew. It's very easily done given customers are opted-in by default.

NordVPN is currently involved in several legal battles with customers over "deceptive" auto-renewals. These price rises aren't hidden by any means, but they are certainly much steeper many other VPN providers.

NordVPN auto-renewal prices

Basic

Plus

Complete

Prime

1-year (pre-tax)

$139.08

$224.85

$274.35

$464.85

2-year (pre-tax)

$278.16

$404.73

$493.83

$836.73

If these prices prove anything, it's that the first thing you should do after signing up is turn off auto renewals.

Score: 8/10

Features: What can NordVPN do?
  • NordVPN Basic and Plus plans are the same across the world.
  • Full NordProtect cyber-insurance only available in the US.
  • NordPass password manager included with all plans apart from Basic.
NordVPN Basic

The Basic plan from NordVPN does exactly what the name suggests. The main feature is the VPN product itself and not too much more. It's the same full VPN software as available on all NordVPN plans.

Also included with Basic is the Threat Protection system – rather than the superior Threat Protection Pro offered on Plus plans and above.

Threat Protection on NordVPN Basic plans works by filtering your online traffic through NordVPN’s DNS servers to block ads and malicious sites.

It’s nowhere near as effective at blocking malicious sites as Threat Protection Pro, though you get a respectable level of ad-blocking capability no matter which version you have.

All of the best features available with NordVPN can be swiftly accessed via its redesigned home screen. (Image credit: Future)NordVPN Plus

Read more about NordVPN features ▼

The Plus plan is my favorite NordVPN plan. Available in any region, it strikes a good balance between value and power by incorporating what I think are NordVPN’s most essential tools and features.

Most notably, you’re given Threat Protection Pro. This takes the Basic plan’s Threat Protection package up a notch by adding malware protection via file scanning, improving ad-blocking capabilities (including the addition of tracker blocking), and introducing further measures to protect against phishing and other malicious websites.

NordVPN also recently announced that Threat Protection Pro was to be bolstered thanks to a team-up with CrowdStrike. We haven't seen the true impact of this new partnership yet, but it promises to take Threat Protection Pro to the next level by integrating aspects of CrowdStrike's Threat Intelligence technology.

Threat Protection Pro is an effective protective solution, even if you can only access it on desktop at the time of writing. (Image credit: Future)

Unfortunately, these improvements can only be seen on NordVPN’s desktop apps, which is great if your home PC is the device you’re most concerned about, but leaves you short-changed across all of your mobile devices.

This is especially unfortunate since Surfshark, for example, offers its complete protective toolkit for mobile too – including antivirus on Android, which NordVPN doesn’t have whatsoever.

Something included across almost any device, however, is NordPass. We rate NordPass as the best password manager available right now, so getting it thrown in alongside your VPN package is some serious value.

It’s compatible across all major desktop operating systems, as well as popular web browsers such as Chrome, Brave, Firefox, Edge, and Opera, and of course, iOS and Android mobile devices.

Compare NordVPN plan availability

Basic Plan

Plus Plan

Complete Plan

Ultimate Plan

Prime Plan

Ultra Plan

US

UK

Canada

Australia

NordPass encrypts your passwords using XChaCha20 but also secures password generation, passkey support, and easy synchronization of data between platforms, so you’re never stuck without the details you need.

What's more, you can use NordPass' data breach scanning – which is traditionally kept for premium NordPass plans. That said, we found it only worked through the NordVPN app, which could be confusing if you're using it alongside NordPass.

NordVPN Complete

Entering the upper echelons of NordVPN is where things get complex since, as mentioned, no one country gets the same premium plans. For the moment, we’ll stick with what the US gets.

NordVPN Complete adds two features to the spread offered by a Plus Plan: firstly, 1 TB of end-to-end encrypted storage. For an extra dollar a month, that may initially seem to be a great deal, but first, consider whether the added storage is actually going to be used.

If, like me, you’ve already pushed the limits of your free storage allowances on systems like Google and iCloud, then maybe it will, but will the added storage outweigh the convenience these services offer? The value for money for that 1 TB of storage is good, but, if you won’t use it, why pay more?

In terms of the value, it’s definitely worth mentioning that among the top VPN providers, only Proton VPN currently offers encrypted storage with any of its packages.

Though to get 500 GB of storage with Proton, you pay $3 per month more than you’d pay for a NordVPN Complete plan. And that makes NordVPN Complete comparatively better value if storage with your VPN is a priority.

Next up is Scam Call Protection. This is NordVPN's latest feature addition, offering potential scam detection, caller identification, and caller categorization (such as telemarketers). For now, this is an Android-only feature, NordVPN has confirmed it's planning to bring the functionality to iPhone users soon.

NordVPN Prime

Prime only brings one new thing to the party, though this time it’s a biggie – NordProtect.

NordProtect is an all-in-one package aimed at protecting your identity at all costs. Firstly, Dark Web Monitoring searches for your social security number, phone number, and email on the dark web 24/7, with immediate notifications should anything be found.

Your credit card also gets similar protection. 1-Bureau credit monitoring notifies you about changes, including inquiries into your credit file, new accounts, and unauthorized use. You can also make use of VantageScore credit scoring, should you wish for insights into how to improve your credit.

TransUnion, the company behind VantageScore, also provides credit freeze assistance as part of NordProtect. This not only helps to prevent credit card fraud, but also ensures your credit score isn’t impacted if you fall victim to it.

If that wasn’t enough, you’re also provided with identity theft insurance up to $1M in coverage, and cyber extortion insurance up to $100K in coverage.

All this protection does come at a hefty cost, however, as Prime Plans start from $6.99 per month on the two-year plan.

That takes your total payment to $50 more than Complete, and your cost on renewal rises to around $340 before tax. So, make sure you really need NordProtect before signing up.

Compare NordVPN features

Basic Plan

Plus

Complete

Ultimate

Ultra

Prime

VPN

Threat Protection

Threat Protection Pro

Ad and tracker blocker

Password manager

Data breach scanning

1TB encrypted cloud storage

Cyber insurance (up to £5,000)

Identity theft insurance (up to $1M)

Cyber extortion insurance (up to $100k)

Incogni personal data removal

A surprising omission from almost all NordVPN plans worldwide is Incogni. Developed by Nord Security, NordVPN and Surfshark’s parent company, Incogni is a data removal tool that removes your personal information from company databases and people search sites, helping reduce the risk of scams, fraud, and identity theft.

Only Canada’s Ultra plan includes Incogni. Though, much like the US Prime plan, you’ll be forking out a fair sum for it, with prices starting from CA$8.19 per month.

If there’s one constant piece of advice we can give about picking a NordVPN plan, it’s this: know what you want. They all offer value, but only if you actually use the features you're buying.

Score: 10/10

Server network and locations
  • Second most countries covered of any tested VPN (137).
  • Most locations overall with 211.
  • Approximately 8,000-strong network of RAM-only servers.

NordVPN offers the largest selection of server locations of any VPN we test. Nobody beats NordVPN's 211 locations, while only Proton VPN's 145 beats NordVPN's 137 countries.

The spread of these locations also earns it top marks. 74 locations in North America is the most of any VPN, 54 locations in Europe is only usurped by NymVPN (63), and 21 locations in Africa is only topped by Proton’s 31.

NordVPN is also top for locations in South America and Oceania, while its 41 Asian locations keeps it second to Proton VPN's 48.

The provider now offers 79 virtual locations in regions where physical servers are not possible. This is perfect if you're travelling to regions with tight internet restrictions and require a stable, secure connection.

Much like other top VPNs, NordVPN’s network runs on RAM-only servers. This is now reasonably standard practice, since RAM-only servers not only ensure no user data is accidentally stored (since they wipe on reboot) but they are also more efficient in terms of speed, latency, and power consumption.

Read more about NordVPN's server network ▼

This ensures the servers are capable of handling NordVPN’s various server uses, be that P2P, multi-hop, or Meshnet, without noticeable drops in performance.

Earlier in 2025, NordVPN threw a challenge to the VPN industry, claiming that the exact number of servers across its locations isn’t important. This means we no longer have a precise figure to use to compare NordVPN with its competitors.

NordVPN

Surfshark

ExpressVPN

Proton VPN

North America

74

34

71

39

South America

11

10

9

10

Europe

54

54

58

53

Asia

41

32

36

48

Oceania

9

6

8

7

Africa

21

6

6

31

Surfshark, a VPN also owned by Nord Security, uses around 4,500 servers currently, while Proton VPN uses over 15,000. Our latest research suggests NordVPN's figure is somewhere over 8,000 servers, which is above average, but by no means the most.

Realistically, however, we rarely see VPN servers reach absolute maximum load, and, frankly, with the spread of locations NordVPN has, you'll never be short of another place to connect to. There's really nothing we can complain about here, loads of locations, RAM-only servers, top marks!

Score: 10/10

Privacy
  • Strong, privacy-focused protocol choices – NordLynx and NordWhisper
  • Double VPN and Onion over VPN boost privacy and anonymity
  • Tapjacking protection is a handy bonus for Android users

NordVPN’s privacy is founded on its no-logs policy. Not only is the policy in depth, but it has been audited six times, most recently by Deloitte at the end of 2025.

That depth doesn't make for good casual reading but it does successfully cover every important topic, and in enough detail that we’re comfortable with saying that nothing is amiss.

The closest NordVPN comes to recording data is its enforcement of the 10 device limit. As it explains, username and timestamp information is “used to limit the amount of concurrent active user sessions and is automatically deleted within 15 minutes after a session is terminated”.

Read more about NordVPN's privacy measures ▼

In-app, NordVPN’s primary privacy focal point is its NordWhisper protocol.

Introduced in January 2025, the protocol is based on the Tor Project’s WebTunnel technology. It wraps your encrypted VPN traffic in a standard HTTPS connection to hide it from detection. This disguises it as standard web traffic and makes NordWhisper especially effective in regions of high internet censorship and places where people found to be using VPNs can be punished.

For everyday connectivity, you’re not short of options either. OpenVPN is available in both its TCP and UDP forms. The former provides a more stable, reliable connection for emailing, browsing, and the like. The latter is more focused towards speed for gaming, streaming, or similar.

Alongside this, you also get NordVPN’s other proprietary protocol, NordLynx. NordLynx uses a ‘double NAT’ system to remove privacy vulnerabilities you’d be at risk of by using traditional WireGuard.

By combining double NAT technology and WireGuard, NordLynx allows you to experience the speed benefits of WireGuard, without any identifiable information being stored, even temporarily, in a server.

NordVPN's privacy and no-logs policies can be easily accessed via the NordVPN website. (Image credit: Future)

NordLynx is also NordVPN’s first post-quantum encrypted VPN protocol. It ensures that your data remains secure even once quantum computing arrives with its enormous boost in code-cracking, number crunching power.

NordVPN has chosen to use ML-KEM, an approved quantum-resistant cryptographic standard, with NordLynx.

NordVPN’s use of RAM-only servers helps too. Since RAM-only servers don’t store any data permanently. That means you’re never at risk of being personally identifiable should Nord’s servers be seized, since there’s no data to be found.

Connecting to NordVPN offers several privacy-centric options. Double VPN works as the name suggests, routing your connection through two VPN servers rather than one. In other words, your data is encrypted twice.

That makes your connection twice as difficult for cybercriminals to crack, your IP address is further protected (since the second server doesn’t have any information about it), and your ISP knows nothing about where you end up on the web.

This makes Double VPN perfect for those needing greater protection in regions where governments attempt to intercept messages or surveil online activities.

NordVPN currently offers 12 Double VPN locations, including 2 locations in the US and Canada. This is far fewer than the likes of Proton VPN and Surfshark.

Proton VPN offers 64 locations that utilize its Secure Core technology, while Surfshark’s Nexus network allows you to make any two server connections you want from its entire server network.

NordVPN's selection of server types can be quickly accessed whether you're on mobile or desktop. (Image credit: Future)

Another option for concealing your VPN connection is NordVPN’s obfuscated servers. These servers differ from NordVPN’s NordWhisper protocol as they obfuscate your connection via more traditional means – for example, hiding certain data packets using additional SSL (Secure Socket Layer) encryption.

It makes your internet connection faster, due to the simpler obfuscation methods being used, but you are more likely to be detected by anti-VPN technologies than if using NordWhisper.

If you’re looking to access the darker corners of the web securely, NordVPN also offers Onion Over VPN connections. Available via its Amsterdam, Stockholm, and Zurich server locations. This connection routes your traffic through both a VPN server and the Tor Network.

As a result, since the Tor Network’s servers are volunteer-operated, you are secured by a VPN before entering it in case a bad actor has planted servers intent on tracking your online activity and stealing your data. This added security when using Tor is something only offered by a few top VPNs, the most notable of which are NordVPN and Proton VPN.

Depending on the platform you’re using, NordVPN also offers several handy privacy settings you can use to further affirm your privacy. Android users get arguably the biggest spread. Notably, NordVPN’s ‘Tapjacking protection’ is something you won’t find on any other NordVPN platform, or offered by any other VPN for that matter.

The system aims to protect users against malicious overlays and is as simple to use as toggling on and forgetting about it. Having had the protection turned on for a matter of months now, I can comfortably say I've never found an instance where an overlay has slipped through the net, and I've never noticed it adding unwanted strain to my phone’s performance either.

Score: 10/10

Security
  • Strong encryption and post-quantum encryption standards already live.
  • Threat Protection Pro performs well against malware and phishing sites
  • Lots of options for granular security customization.

NordVPN’s security is top-notch.

We tested its claims of strong AES-256-GCM encryption on OpenVPN using a 4096-bit Diffie-Hellman key, and we saw exactly that. Our tests registered AES-256-GCM-SHA384 encryption with 4096-bit certification using TLS 1.3. This makes NordVPN’s OpenVPN protocol as secure as possible, ensuring you needn’t worry about your connection, no matter your location.

On NordLynx, you’re similarly protected. Since the protocol is based on WireGuard, it uses the same ChaCha20 encryption you’d expect to see, using Poly1305 for authentication. This means you’re using the latest and greatest encryption capabilities across both of NordVPN’s primary protocols.

Post-quantum encryption has also already reached NordVPN. While providers such as Proton VPN and Surfshark are yet to implement it or are in the early stages, NordLynx is already post-quantum ready, with the future-proof encryption method available at the switch of a toggle.

While that might seem superfluous right now, it's a key differentiator given the existence of harvest now, decrypt later attacks.

Read more about NordVPN's security features ▼

OpenVPN and NordWhisper aren’t post-quantum-equipped quite yet. It's worth knowing that if you turn on post-quantum encryption, it'll turn itself off if your automatically selected protocol isn't NordLynx. This can be fixed in a matter of clicks by turning automatic protocol choosing off, instead selecting to always use NordLynx

You also won’t be post-quantum-protected when using Meshnet or NordVPN’s obfuscated server connection; the same goes if you add a dedicated IP to your plan.

If you’ve turned on post-quantum encryption before using Meshnet, beware that this automatically turns Meshnet off, making you choose between your secure local network and a super-secure VPN connection.

Meshnet is a superb, unique NordVPN feature, though it doesn't benefit from post-quantum encryption as yet. (Image credit: Future)

NordVPN also, of course, a more standard suite or security options in place.

Auto-connect jumps straight to mind, since you can fully customize exactly when and how NordVPN auto-connects you to a server.

It covers both the server type, and the instances in which it connects. This includes options for Double VPN, Obfuscated, Onion-Over, and P2P servers, and connecting when on Wi-Fi, Ethernet, or mobile networks. You can even create lists of trusted networks that are excluded from auto-connect parameters.

I use this kind of customization to make sure that I'm always protected and I particularly like it to my ensure my connection on-the-go.

If you want to continue the granular levels of security tailoring, you can also control the DNS server address you connect to, your visibility over LAN, and, on desktops, whether your computer can still be accessed remotely when connected. It’s worth noting, with LAN invisibility especially, toggling these settings can impact performance.

For example, with LAN invisibility turned on, iPhone, iPad, and Mac users won’t be able to use AirDrop. You may also experience significant performance impacts due to how Apple integrates the relevant API parameters in its hardware. If you want to know more, NordVPN released a complete breakdown you can read here.

Something that continues to impress is NordVPN’s kill switch. It's often the downfall of less secure VPN providers. In our security testing, a kill switch is key to ensuring your connection is never inadvertently exposed to bad actors, governments and the like.

We tried to break NordVPN’s kill switch in various ways, including uninstalling NordVPN’s network adapter driver while connected. Not only did NordVPN disconnect us successfully without any IP leaks, but it recognized the issue, reinstalled and activated the driver, and reconnected us, all within seconds.

NordVPN has an array of effective security settings, which can all be found in one place whether you're on desktop or mobile. (Image credit: Future)

If we could wish for one thing to improve NordVPN’s kill switch, it would be moving away from the native kill switch system on Android devices.

Across all platforms aside from Android, you can turn the kill switch on and off as you please. On Android, the native kill switch forces you to use the VPN at all times and disconnects you completely from the internet should the connection fail.

While this is super-secure, it’s frustrating should you only require a VPN connection in certain situations.

Something we’ll cover in more depth in the compatibility section is NordVPN’s feature parity across platforms. Split tunneling, another of NordVPN’s security capabilities, is a notable victim of some of NordVPN’s variations by device.

Windows users can create either a list of apps that must use the VPN or a list of apps that must not. Android users can only choose which apps won't use the VPN, and Mac and iOS users don’t get split tunneling at all – though this is reasonably common among VPNs owing to the security systems in place on Apple devices.

Our testing showed no reason to doubt NordVPN’s split tunneling capabilities, though it would be great to see its Android apps gain the same capabilities as Windows. Lacking the choice in this way puts NordVPN behind the likes of Surfshark and Proton VPN, which offer both choices on their Android apps.

We’ve mentioned NordWhisper already, but NordVPN also offers traditional obfuscated servers too. This is helpful since, at the time of writing, NordWhisper isn’t quite available on all platforms as yet – though Windows, Android, Linux, Mac, and iOS all have it already.

These servers, however, have one big problem: accessibility. Not only does NordVPN only offer obfuscated servers in 16 of its 127 countries, but also, depending on the app and protocol you’re using, you may not even see the option. NordVPN’s obfuscated servers only work over OpenVPN, which is understandable given the added security it brings, even if at a huge speed deficit, but if you’ve not manually selected OpenVPN as your protocol choice, your app may not show them.

Our testing on Apple devices showed the option simply doesn’t exist in the app unless you go into your settings and change to OpenVPN.

Windows and Android users don’t face the same issue. The option appears in the ‘Specialty Server’ section, no matter the protocol chosen, which makes much more sense and begs the question of why it isn’t this simple across all devices.

What’s more, the lack of locations means those in regions distant from a server will face even greater performance drops than you’d expect anyway from obfuscated servers.

Another feature lacking in locations is NordVPN’s Onion-over VPN capabilities, though in this instance, this is less of a problem since many providers don’t offer this at all. Onion-over VPN allows you to connect to sites on the Tor Network while secured by a VPN connection, something only offered by Proton VPN among other top VPN providers. In NordVPN’s case, it offers three countries to connect to: the Netherlands, Sweden, and Switzerland.

By comparison, Proton’s six locations include Sweden and Switzerland, but the additions of France, Germany, Hong Kong, and the US give the VPN provider not only wider EU coverage but broader coverage worldwide.

As with any VPN connection, reduced locations often mean worse speeds, either due to distance to the server or the load the server is under, and NordVPN’s Onion-over VPN servers prove no different.

Onion-over VPN connections (otherwise called Tor-over VPN) always require greater processing. That makes a dent on performance straight away, no matter the location, but the 741 Kbps download speeds we saw in testing demonstrate just how limited you can be, yes, that was Kbps by the way!

Finally, Double VPN. This is NordVPN’s version of a multi-hop connection, though its simpler than some competitor alternatives. This is because NordVPN doesn’t allow you to choose your entry and exit server, unlike Surfshark.

Even Proton, whose Secure Core Technology limits the choices you have, gives users a few choices. We won’t directly compare NordVPN and Surfshark here, since Surfshark’s Nexus technology gives users complete freedom to multi-hop between every Surfshark server, something no other VPN provider offers.

Outside of the VPN itself, NordVPN also offers Threat Protection and Threat Protection Pro. As mentioned already, Threat Protection only works at a DNS level to filter out ads and malicious websites.

This means it doesn’t offer much from a security standpoint, though we can’t fault it as a nice addition to the Basic plan, especially given the popularity of effective ad-blocking.

Threat Protection Pro works at a deeper level, protecting your desktop devices from phishing and malicious URLs, as well as ads and trackers. It can even scan for and block malicious downloads.

While this is nice, there are several downsides. Firstly, Threat Protection Pro isn’t actually an antivirus. It can’t scan files already on your computer for malware, nor can it remove them. Secondly, the full Threat Protection Pro suite is only available on desktop devices, while mobile users only get Threat Protection.

That limitation puts NordVPN behind Surfshark here. Surfshark includes a full antivirus with its Surfshark One plan – and it works on mobile as well as desktop.

That said, you can hardly fault Threat Protection Pro’s results.

Phishing Sites Blocked

Malware Sites Blocked

Ads blocked

NordVPN (Threat Protection Pro)

92%

80%

21%

Proton VPN

88%

0%

88%

ExpressVPN

76%

0%

86%

Surfshark

48%

28%

44%

We tested Threat Protection Pro against 50 brand-new malware-hosting and phishing pages, and it was the top-performing software of anything similar we tested among VPNs. It blocked 92% of phishing sites and 80% of malware sites.

By comparison, Surfshark Antivirus achieved only 48% and 28% in these same tests, putting a stretch ahead.

While these results do impress when compared to VPNs, a dedicated antivirus software performs far better than even Threat Protection Pro.

The likes of Avast, Norton, and ESET achieved equal or greater success in phishing protection tests carried out by AV-Comparatives in 2025. This is why we normally recommend picking up one of the best antivirus software in addition to your VPN of choice.

It's also worth mentioning that Threat Protection Pro's remit is constantly expanding. In recent months, Email Protection, hijacked session and double extension alerts, search result safety indicators, and crypto wallet checks have all joined the mix. While many of these are niche solutions, they're a handy addition should they fit your everyday needs.

Score: 10/10

Speed
  • NordVPN is still among the fastest VPNs using WireGuard.
  • Minimal latency and jitter make the best VPN for gamers.
  • Struggled over OpenVPN in latest speed tests.

We recently completed our second round of testing using a 10 Gbps line with an increased number of data points.

This time around, NordVPN's NordLynx speeds remained relatively consistent, recording 1249 Mbps, having previously achieved 1256. Despite its consistency, this means NordVPN remains slower than Proton VPN and Surfshark using WireGuard and ExpressVPN’s Lightway Turbo protocol.

Take ExpressVPN’s results with a pinch of salt, though, since Lightway Turbo is only available on its Windows app, and ExpressVPN has warned that it might cause issues with some websites and games.

None of that is true for NordLynx and, although Lightway Turbo’s 1479 Mbps speeds put it a margin ahead of NordLynx on paper, most users won’t see this difference in day-to-day usage.

Instead, you’ll likely benefit more from the added compatibility of NordLynx.

Read more about NordVPN's performance ▼

NordLynx’s results do, however, put it among the best VPN protocols for gamers, since in our testing, it recorded only 7.2ms latency and 2.4ms jitter when connected to our nearest server.

High latency results in laggy gameplay, and high jitter can lead to unstable gameplay and stuttering, so recording latency and jitter at low result is key when choosing the best gaming VPN.

NordVPN is bested for latency only by ExpressVPN's Lightway Turbo, and, along with Surfshark, it's the best for jitter among the top VPNs. Across the board, it's NordVPN that we recommend for gamers.

@import url('https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;700&display=swap'); #fv-chart-1763666452723-onirmpmkn *, #fv-chart-1763666452723-onirmpmkn *:before, #fv-chart-1763666452723-onirmpmkn *:after { box-sizing: border-box !important; margin: 0; padding: 0; border: 0; font-size: 100%; font: inherit; vertical-align: baseline; } #fv-chart-1763666452723-onirmpmkn { font-family: 'Open Sans', sans-serif !important; } /* Main Wrappers */ #fv-chart-1763666452723-onirmpmkn { position: relative !important; overflow: visible !important; --riv-primary: #2E6E93; } #fv-chart-1763666452723-onirmpmkn .fv-inner-wrapper { color: #1F2937 !important; background-color: #ffffff !important; padding: 1.5rem 1.5rem 2rem !important; border-radius: 0.5rem !important; box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1) !important; margin: 1rem 0 !important; display: flex !important; flex-direction: column !important; } /* Typography */ #fv-chart-1763666452723-onirmpmkn .fv-chart-title { font-weight: bold !important; text-align: center !important; margin-bottom: 0.5rem !important; color: #1F2937 !important; font-size: 1.25rem !important; line-height: 1.2 !important; font-family: 'Open Sans', sans-serif !important; text-transform: none !important; } #fv-chart-1763666452723-onirmpmkn .fv-chart-subhead { font-size: 1rem !important; font-weight: 500 !important; text-align: center !important; margin-bottom: 2rem !important; color: #6B7280 !important; line-height: 1.7 !important; font-family: 'Open Sans', sans-serif !important; display: block !important; text-transform: none !important; } #fv-chart-1763666452723-onirmpmkn .rv-chart-caption { font-size: 15px !important; color: #6B7280 !important; text-align: center !important; font-style: normal !important; font-weight: normal !important; line-height: 1.7 !important; font-family: 'Open Sans', sans-serif !important; display: block !important; } #fv-chart-1763666452723-onirmpmkn .sr-only { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0,0,0,0) !important; white-space: nowrap !important; border: 0 !important; } /* Footer */ #fv-chart-1763666452723-onirmpmkn .fv-bottom-bar { display: flex !important; flex-direction: column !important; align-items: center !important; margin-top: 0.5rem !important; gap: 1rem !important; } #fv-chart-1763666452723-onirmpmkn .fv-footer-content { text-align: center !important; width: 100% !important; } #fv-chart-1763666452723-onirmpmkn .fv-logo { display: block !important; margin: 0 auto !important; width: 120px !important; max-width: 120px !important; height: auto !important; object-fit: contain !important; } /* Display Mode Controls */ #fv-chart-1763666452723-onirmpmkn .fv-dropdown-container { text-align: center !important; margin-bottom: 16px !important; } #fv-chart-1763666452723-onirmpmkn .fv-dropdown { width: 100% !important; max-width: 350px !important; padding: 8px 12px !important; font-size: 14px !important; line-height: 1.2 !important; border: 2px solid #d1d5db !important; border-radius: 8px !important; background-color: #ffffff !important; color: #374151 !important; cursor: pointer !important; appearance: none !important; background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='m6 8 4 4 4-4'/%3e%3c/svg%3e") !important; background-position: right 12px center !important; background-repeat: no-repeat !important; background-size: 14px !important; padding-right: 35px !important; font-family: 'Open Sans', sans-serif !important; } #fv-chart-1763666452723-onirmpmkn .fv-dropdown:hover { border-color: var(--riv-primary) !important; } #fv-chart-1763666452723-onirmpmkn .fv-carousel-title-controls { display: flex !important; justify-content: space-between !important; align-items: center !important; margin-bottom: 16px !important; width: 100% !important; gap: 12px !important; } #fv-chart-1763666452723-onirmpmkn .fv-carousel-nav-btn { background: transparent !important; border: 1px solid #d1d5db !important; border-radius: 6px !important; padding: 6px 10px !important; cursor: pointer !important; font-size: 13px !important; color: #6b7280 !important; display: flex !important; align-items: center !important; gap: 4px !important; font-family: 'Open Sans', sans-serif !important; } #fv-chart-1763666452723-onirmpmkn .fv-carousel-nav-btn:hover { border-color: #9ca3af !important; } #fv-chart-1763666452723-onirmpmkn .fv-carousel-counter { font-size: 14px !important; color: #6b7280 !important; text-align: center !important; margin-top: 1rem !important; } /* Legend */ #fv-chart-1763666452723-onirmpmkn .fv-legend { display: flex !important; justify-content: center !important; flex-wrap: wrap !important; gap: 8px 16px !important; margin: 0 !important; padding: 0 !important; margin-top: 1rem !important; } #fv-chart-1763666452723-onirmpmkn .fv-legend-item { display: flex !important; align-items: center !important; gap: 6px !important; font-size: 14px !important; color: #4B5563 !important; } #fv-chart-1763666452723-onirmpmkn .fv-legend-color { width: 12px !important; height: 12px !important; border-radius: 3px !important; } /* Chart Core Styles */ #fv-chart-1763666452723-onirmpmkn .fv-benchmark-group { margin-bottom: 1rem !important; } #fv-chart-1763666452723-onirmpmkn .fv-benchmark-title { font-size: 18px !important; font-weight: 600 !important; margin-bottom: 16px !important; margin-top: 0 !important; padding: 0 !important; text-align: center !important; color: var(--riv-primary) !important; flex: 1 !important; min-width: 0 !important; font-family: 'Open Sans', sans-serif !important; line-height: 1.3 !important; text-transform: none !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-row, #fv-chart-1763666452723-onirmpmkn .fv-stacked-product { display: flex !important; align-items: center !important; width: 100% !important; margin-bottom: 0.75rem !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-label { width: 150px !important; flex-shrink: 0 !important; font-size: 14px !important; color: #4B5563 !important; padding-right: 10px !important; text-align: right !important; font-weight: 500 !important; display: block !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-container { flex-grow: 1 !important; background-color: #E5E7EB !important; border-radius: 4px !important; height: 25px !important; border: 1px solid #D1D5DB !important; position: relative !important; display: flex !important; align-items: center !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar { height: 100% !important; border-radius: 3px !important; display: flex !important; align-items: center !important; transition: opacity 0.2s ease, width 0.8s ease-out !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar:hover { opacity: 0.8 !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-inner-content { display: flex !important; justify-content: space-between !important; align-items: center !important; width: 100% !important; height: 100% !important; padding: 0 8px !important; color: white !important; font-size: 14px !important; font-weight: bold !important; text-shadow: 1px 1px 1px rgba(0,0,0,0.3) !important; overflow: hidden !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-inner-label { white-space: nowrap !important; overflow: hidden !important; text-overflow: ellipsis !important; padding-right: 8px !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-inner-value { flex-shrink: 0 !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-value-outside { padding-left: 8px !important; font-size: 14px !important; font-weight: bold !important; color: #4B5563 !important; white-space: nowrap !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-label.fv-primary-product { font-weight: bold !important; color: var(--riv-primary) !important; } /* Stacked Bar */ #fv-chart-1763666452723-onirmpmkn .fv-stacked-bar { display: flex !important; overflow: hidden !important; } #fv-chart-1763666452723-onirmpmkn .fv-stacked-segment { height: 100% !important; display: flex !important; align-items: center !important; justify-content: flex-end !important; padding-right: 8px !important; border-right: 1px solid rgba(255,255,255,0.3) !important; } #fv-chart-1763666452723-onirmpmkn .fv-stacked-segment:last-child { border-right: none !important; } #fv-chart-1763666452723-onirmpmkn .fv-segment-value { font-size: 14px !important; font-weight: bold !important; color: white !important; text-shadow: 1px 1px 1px rgba(0,0,0,0.3) !important; } /* Grouped Bar */ #fv-chart-1763666452723-onirmpmkn .fv-grouped-bar-product { display: flex !important; flex-direction: column !important; width: 100% !important; margin-bottom: 1.25rem !important; } #fv-chart-1763666452723-onirmpmkn .fv-grouped-product-title-wrapper { padding-left: 150px !important; } #fv-chart-1763666452723-onirmpmkn .fv-grouped-product-title { width: 100% !important; text-align: left !important; padding-right: 0 !important; margin-bottom: 0.5rem !important; font-weight: 700 !important; font-size: 14px !important; color: #4B5563 !important; text-transform: none !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-cluster { width: 100% !important; flex-grow: 1 !important; display: flex !important; flex-direction: column !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-cluster .fv-bar-row { margin-bottom: 3px !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-cluster .fv-bar-container { height: 20px !important; } /* Line Chart Grid */ #fv-chart-1763666452723-onirmpmkn .riv-grid line { stroke: #D1D5DB !important; stroke-dasharray: 3 3 !important; } /* X-Axis */ #fv-chart-1763666452723-onirmpmkn .fv-x-axis-wrapper { display: flex !important; width: 100% !important; margin-top: 0.5rem !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-label-space { width: 150px !important; padding-right: 10px !important; flex-shrink: 0 !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-chart-space { flex-grow: 1 !important; padding-right: 8px !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-wrapper.fv-grouped-x-axis { margin-left: 0 !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-line { border-top: 1px solid #D1D5DB !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-ticks { display: flex !important; justify-content: space-between !important; padding-top: 4px !important; font-size: 13px !important; color: #6B7280 !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-ticks span { position: relative !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-ticks span::before { content: '' !important; position: absolute !important; top: -6px !important; left: 50% !important; transform: translateX(-50%) !important; width: 2px !important; height: 4px !important; background-color: #D1D5DB !important; border-radius: 1px !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-unit { text-align: center !important; font-size: 14px !important; color: #6B7280 !important; margin-top: 8px !important; display: block !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-title { text-align: center !important; font-size: 15px !important; color: #6B7280 !important; margin-top: 8px !important; margin-bottom: 16px !important; line-height: 1.5 !important; padding: 0 1rem !important; display: block !important; font-weight: bold !important; } #fv-chart-1763666452723-onirmpmkn .fv-y-axis-title { font-size: 15px !important; color: #6B7280 !important; line-height: 1.5 !important; text-align: left !important; padding-left: 5.83% !important; /* Aligns with Y-axis line inside SVG (35/600) */ margin-bottom: 4px !important; display: block !important; font-weight: bold !important; } /* Mobile / Forced Mobile View */ #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-pie-container { flex-direction: column !important; gap: 1rem !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-grouped-product-title-wrapper { padding-left: 0 !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-bar-row, #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-stacked-product, #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-grouped-bar-product { flex-direction: column !important; align-items: flex-start !important; margin-bottom: 1.25rem !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-bar-label, #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-grouped-product-title { width: 100% !important; text-align: left !important; padding-right: 0 !important; margin-bottom: 0.25rem !important; font-size: 14px !important; font-weight: 700 !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-bar-container, #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-bar-cluster { width: 100% !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-x-axis-wrapper { margin-left: 0 !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-x-axis-label-space { display: none !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-x-axis-chart-space { padding-right: 0 !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-benchmark-title { font-size: 16px !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-logo { width: 60px !important; max-width: 60px !important; } #fv-chart-1763666452723-onirmpmkn.mobile-view .fv-carousel-nav-btn { padding: 6px 8px !important; font-size: 11px !important; } @media (max-width: 500px) { #fv-chart-1763666452723-onirmpmkn .fv-pie-container { flex-direction: column !important; gap: 1rem !important; } #fv-chart-1763666452723-onirmpmkn .fv-grouped-product-title-wrapper { padding-left: 0 !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-row, #fv-chart-1763666452723-onirmpmkn .fv-stacked-product { flex-direction: column !important; align-items: flex-start !important; margin-bottom: 1.25rem !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-label:not(.fv-grouped-product-title) { width: 100% !important; text-align: left !important; padding-right: 0 !important; margin-bottom: 0.25rem !important; font-size: 14px !important; font-weight: 700 !important; } #fv-chart-1763666452723-onirmpmkn .fv-bar-container { width: 100% !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-wrapper:not(.fv-grouped-x-axis) { margin-left: 0 !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-label-space:not(.fv-grouped-x-axis .fv-x-axis-label-space) { display: none !important; } #fv-chart-1763666452723-onirmpmkn .fv-x-axis-chart-space { padding-right: 0 !important; } #fv-chart-1763666452723-onirmpmkn .fv-benchmark-title { font-size: 16px !important; } #fv-chart-1763666452723-onirmpmkn .fv-logo { width: 60px !important; max-width: 60px !important; } #fv-chart-1763666452723-onirmpmkn .fv-carousel-nav-btn { padding: 6px 8px !important; font-size: 11px !important; } #fv-chart-1763666452723-onirmpmkn .fv-y-axis-title { padding-left: 5% !important; /* (30/600) for mobile view */ } #fv-chart-1763666452723-onirmpmkn.fv-contains-line-chart .fv-footer-content { margin-left: -1rem !important; margin-right: -1rem !important; } } { "@context": "https://schema.org", "@type": "Dataset", "name": "Gaming VPNs comparison", "description": "Subhead to describe the test and what's being measured and why", "creator": { "@type": "Organization", "name": "TechRadar", "logo": "https://cdn.mos.cms.futurecdn.net/dAwPEozB9GMMhAngdFJTHb.png" }, "isAccessibleForFree": true, "dateCreated": "2025-11-20T19:20:52.723Z", "citation": "Add your caption to explain the data, the learnings and the key takeaways of the data being visualized", "keywords": [ "NordVPN", "Surfshark", "Proton VPN", "ExpressVPN (Lightway Turbo)", "WireGuard/Fastest protocol latency", "WireGuard/Fastest protocol jitter", "Latency comparison", "Jitter comparison", "benchmark", "comparison", "performance", "review", "TechRadar" ], "measurementTechnique": "Performance Benchmarking", "variableMeasured": [ { "@type": "PropertyValue", "name": "Surfshark (WireGuard) – WireGuard/Fastest protocol latency", "value": 21.7, "unitText": "ms" }, { "@type": "PropertyValue", "name": "NordVPN (NordLynx) – WireGuard/Fastest protocol latency", "value": 17.2, "unitText": "ms" }, { "@type": "PropertyValue", "name": "ExpressVPN (Lightway Turbo) – WireGuard/Fastest protocol latency", "value": 14.8, "unitText": "ms" }, { "@type": "PropertyValue", "name": "Proton VPN (WireGuard) – WireGuard/Fastest protocol latency", "value": 21.7, "unitText": "ms" }, { "@type": "PropertyValue", "name": "Surfshark (WireGuard) – WireGuard/Fastest protocol jitter", "value": 2.3, "unitText": "ms" }, { "@type": "PropertyValue", "name": "NordVPN (NordLynx) – WireGuard/Fastest protocol jitter", "value": 2.4, "unitText": "ms" }, { "@type": "PropertyValue", "name": "ExpressVPN (Lightway Turbo) – WireGuard/Fastest protocol jitter", "value": 5.3, "unitText": "ms" }, { "@type": "PropertyValue", "name": "Proton VPN (WireGuard) – WireGuard/Fastest protocol jitter", "value": 5.2, "unitText": "ms" } ]} Gaming VPNs comparison

Latency and jitter are two key measures when considering VPNs for gaming. Here's how the very best VPNs stack up right now

< Prev Latency comparison Next > NordVPN (NordLynx) 17.2 Surfshark (WireGuard) 21.7 Proton VPN (WireGuard) 21.7 ExpressVPN (Lightway Turbo) 14.8 07.51522.530 ms Latency comparison Data ProductValue (ms) NordVPN (NordLynx) 17.2 Surfshark (WireGuard) 21.7 Proton VPN (WireGuard) 21.7 ExpressVPN (Lightway Turbo) 14.8 NordVPN (NordLynx) 2.4 Surfshark (WireGuard) 2.3 Proton VPN (WireGuard) 5.2 ExpressVPN (Lightway Turbo) 5.3 01.534.56 ms Jitter comparison Data ProductValue (ms) NordVPN (NordLynx) 2.4 Surfshark (WireGuard) 2.3 Proton VPN (WireGuard) 5.2 ExpressVPN (Lightway Turbo) 5.3 1 of 2 Second only to ExpressVPN's Lightway Turbo protocol, NordVPN holds a sizeable gap over Proton VPN and Surfshark for latency (function() { function initialize() { var chartWrapper = document.getElementById('fv-chart-1763666452723-onirmpmkn'); if (!chartWrapper) { console.error('Chart wrapper with ID fv-chart-1763666452723-onirmpmkn not found.'); return; } function animateBars(chartElement) { if (!chartElement) return; var bars = chartElement.querySelectorAll('.fv-bar, .fv-stacked-segment'); bars.forEach(function(bar, index) { var targetWidth = bar.dataset.targetWidth; if (targetWidth === undefined) return; // Bars start at width: 0% in HTML, so we just animate them setTimeout(function() { bar.style.width = targetWidth + '%'; }, index * 50 + 100); }); } function animateLineChart(chartElement) { if (!chartElement) return; var lineSvg = chartElement.querySelector('svg'); if (!lineSvg) return; var paths = lineSvg.querySelectorAll('.riv-line-path'); paths.forEach(function(p, i) { if (typeof p.getTotalLength === 'function') { var len = p.getTotalLength(); p.style.transition = 'none'; p.style.strokeDasharray = len; p.style.strokeDashoffset = len; p.getBoundingClientRect(); setTimeout(function() { p.style.transition = 'stroke-dashoffset 1s ease-out ' + (i * 0.1) + 's'; p.style.strokeDashoffset = '0'; }, 100); } }); var dots = lineSvg.querySelectorAll('.riv-dot'); dots.forEach(function(dot, i) { dot.style.opacity = '0'; setTimeout(function() { dot.style.transition = 'opacity 0.3s ease'; dot.style.opacity = '1'; }, 500 + i * 10); }); } var charts = chartWrapper.querySelectorAll('.fv-chart-item'); // Animate initial view if ("Carousel" === "All Charts") { charts.forEach(function(chart) { var chartType = chart.dataset.chartType; if (chartType === 'Line') { animateLineChart(chart); } else if (chartType !== 'Pie') { animateBars(chart); } }); } else if (charts.length > 0) { var firstChart = charts[0]; var firstChartType = firstChart.dataset.chartType; if (firstChartType === 'Line') { animateLineChart(firstChart); } else if (firstChartType !== 'Pie') { animateBars(firstChart); } } if (charts.length > 1 && "Carousel" !== "All Charts") { var currentChartIndex = 0; var subheadEl = chartWrapper.querySelector('.fv-chart-subhead'); var captionEl = chartWrapper.querySelector('.rv-chart-caption'); var placeholderSubhead = "Subhead to describe the test and what's being measured and why"; var placeholderCaption = "Add your caption to explain the data, the learnings and the key takeaways of the data being visualized"; var globalSubheadJSON = "Subhead to describe the test and what's being measured and why"; var globalCaptionJSON = "Add your caption to explain the data, the learnings and the key takeaways of the data being visualized"; var globalSubhead = globalSubheadJSON === placeholderSubhead ? '' : globalSubheadJSON; var globalCaption = globalCaptionJSON === placeholderCaption ? '' : globalCaptionJSON; var subheadOverrides = {"bar-WireGuard/Fastest protocol latency":"Latency and jitter are two key measures when considering VPNs for gaming. Here's how the very best VPNs stack up right now","bar-WireGuard/Fastest protocol jitter":"Latency and jitter are two key measures when considering VPNs for gaming. Here's how the very best VPNs stack up right now"}; var captionOverrides = {"bar-WireGuard/Fastest protocol latency":"Second only to ExpressVPN's Lightway Turbo protocol, NordVPN holds a sizeable gap over Proton VPN and Surfshark for latency","bar-WireGuard/Fastest protocol jitter":"Surfshark is the only provider to beat NordVPN's jitter measure. That said, both providers recorded jitter less than half of that achieved by Proton VPN or ExpressVPN"}; var chartInfo = [{"id":"bar-WireGuard/Fastest protocol latency","title":"Latency comparison"},{"id":"bar-WireGuard/Fastest protocol jitter","title":"Jitter comparison"}]; var captionOverrideKeys = Object.keys(captionOverrides); var singleCaptionOverrideValue = captionOverrideKeys.length === 1 ? captionOverrides[captionOverrideKeys[0]] : null; if (singleCaptionOverrideValue === placeholderCaption) { singleCaptionOverrideValue = ''; } function showChart(index) { if (index < 0 || index >= charts.length) return; charts.forEach(function(chart, i) { chart.style.display = i === index ? 'block' : 'none'; }); currentChartIndex = index; var activeChart = charts[index]; var chartType = activeChart.dataset.chartType; if (chartType === 'Line') { animateLineChart(activeChart); } else if (chartType !== 'Pie') { animateBars(activeChart); } var activeChartId = chartInfo[index].id; if (subheadEl) { var subheadContent = (subheadOverrides[activeChartId] !== undefined) ? (subheadOverrides[activeChartId] === placeholderSubhead ? '' : subheadOverrides[activeChartId]) : globalSubhead; subheadEl.innerHTML = subheadContent; } if (captionEl) { var captionContent; if (captionOverrides[activeChartId] !== undefined) { captionContent = captionOverrides[activeChartId] === placeholderCaption ? '' : captionOverrides[activeChartId]; } else if (singleCaptionOverrideValue !== null) { captionContent = singleCaptionOverrideValue; } else { captionContent = globalCaption; } captionEl.innerHTML = captionContent; var captionContainer = captionEl.closest('.fv-footer-content'); if (captionContainer) { var hasContent = captionContent && captionContent.trim() !== ''; var shouldShow = hasContent || (captionContainer.parentElement && captionContainer.parentElement.querySelector('.fv-logo')); if (captionContainer.parentElement) captionContainer.parentElement.style.display = shouldShow ? 'flex' : 'none'; captionContainer.style.display = hasContent ? 'block' : 'none'; } } var dropdown = chartWrapper.querySelector('.fv-dropdown'); if (dropdown) dropdown.value = index; var carouselTitle = chartWrapper.querySelector('.fv-carousel-title-controls .fv-benchmark-title'); if (carouselTitle) carouselTitle.innerHTML = chartInfo[index].title; var counter = chartWrapper.querySelector('.fv-carousel-counter'); if (counter) counter.textContent = (index + 1) + ' of ' + charts.length; } var dropdown = chartWrapper.querySelector('.fv-dropdown'); if (dropdown) dropdown.addEventListener('change', function(e) { showChart(parseInt(e.target.value)) }); var prevBtn = chartWrapper.querySelector('.fv-carousel-nav-btn.prev'); if (prevBtn) prevBtn.addEventListener('click', function() { showChart((currentChartIndex - 1 + charts.length) % charts.length) }); var nextBtn = chartWrapper.querySelector('.fv-carousel-nav-btn.next'); if (nextBtn) nextBtn.addEventListener('click', function() { showChart((currentChartIndex + 1) % charts.length) }); } chartWrapper.querySelectorAll('.riv-line-legend').forEach(function(legend) { var chartId = legend.dataset.chart; var chart = document.getElementById(chartId); // Uses page-unique ID if (!chart) return; var lines = chart.querySelectorAll('.riv-line-path'); var dots = chart.querySelectorAll('.riv-dot'); legend.querySelectorAll('.riv-legend-item').forEach(function(item) { var productName = item.dataset.product; var line = chart.querySelector('.riv-line-path[data-product="' + productName + '"]'); var productDots = chart.querySelectorAll('.riv-dot[data-product="' + productName + '"]'); var highlight = function() { if (legend.querySelector('.isolated')) return; lines.forEach(function(l) { l.style.opacity = '0.3' }); dots.forEach(function(d) { d.style.opacity = '0.3' }); if (line) line.style.opacity = '1'; productDots.forEach(function(d) { d.style.opacity = '1' }); }; var clearHighlight = function() { if (legend.querySelector('.isolated')) return; lines.forEach(function(l) { l.style.opacity = '1' }); dots.forEach(function(d) { d.style.opacity = '1' }); }; var toggleIsolate = function() { var isIsolated = item.classList.contains('isolated'); legend.querySelectorAll('.riv-legend-item').forEach(function(i) { i.classList.remove('isolated') }); if (isIsolated) { lines.forEach(function(l) { l.style.opacity = '1' }); dots.forEach(function(d) { d.style.opacity = '1' }); } else { item.classList.add('isolated'); lines.forEach(function(l) { l.style.opacity = '0.3' }); dots.forEach(function(d) { d.style.opacity = '0.3' }); if (line) line.style.opacity = '1'; productDots.forEach(function(d) { d.style.opacity = '1' }); } }; item.addEventListener('mouseenter', highlight); item.addEventListener('focus', highlight); item.addEventListener('mouseleave', clearHighlight); item.addEventListener('blur', clearHighlight); item.addEventListener('click', toggleIsolate); item.addEventListener('keydown', function(e) { if (e.key === 'Enter' || e.key === ' ') { e.preventDefault(); toggleIsolate(); } }); }); }); } if (document.readyState === 'loading') { document.addEventListener('DOMContentLoaded', initialize); } else { initialize(); } function sendMessageToParentWindow(typeOfMessage, message = null) { let url = (window.location.ancestorOrigins && window.location.ancestorOrigins.length > 0) ? window.location.ancestorOrigins[0] : '*'; window.parent.postMessage({ analytics: { ...message } }, url); } sendMessageToParentWindow('analytics', { type: "fv-loaded", timestamp: new Date().toISOString() }); })();

Connecting to US NordVPN servers from the UK proved less effective. NordLynx achieved only 688 Mbps when connecting across the Pond. This makes it half as slow as Proton VPN in this scenario (which achieved 1242 Mbps), and even slower compared to ExpressVPN’s Lightway Turbo, which managed 1374 Mbps. Only Surfshark proved slower with a lowly 355 Mbps.

NordVPN did still hold up well for latency and jitter over long distance, proving, again, that it's a great gaming VPN choice – perfect, in this instance for avoiding unwanted lag while connecting to servers abroad for gaming, streaming, or other high-intensity tasks.

It was also great to see NordLynx's results become far more consistent, having been notably irregular last time round.

The figurehead speeds we mention in our reviews come from a series of tests taken in the morning and evening that we then take an average of, and this time round, these results bore far more similarities to each other than previously.

Our last round of testing saw NordLynx drop around 200 Mbps of average speed from morning to evening. This time around, our results ranged only by 70 Mbps – a big improvement in the consistency you can expect. The same was true for our US testing, where the variation dropped to only around 50 Mbps.

Unfortunately, NordVPN's OpenVPN performance has yet again dropped off. Previously registering 974 Mbps, it now only achieved 688 Mbps, much lower than Surfshark (978 Mbps) and ExpressVPN (1038 Mbps).

Again, though, while Surfshark and ExpressVPN are fractionally quicker in this sense, in real world scenarios you may rarely notice this difference.

Score: 9/10

Unblocking streaming services
  • Only struggled with two streaming services we tested.
  • Never encountered unwanted CAPTCHAs, or dropouts.
  • All servers are streaming optimized.

NordVPN was the clear winner in our latest unblocking testing. It struggled with the fewest streaming services of every VPN we've tested.

We test Netflix, across the US, UK, Australia, Canada, and Japan, Prime Video, Disney+, and YouTube. We also tested NordVPN at unblocking local free streaming services, including BBC iPlayer, ITVX, C4, 9Now, and 10Play.

Only YouTube US and Prime Video Australia proved inaccessible. Aside from these, we never encountered VPN detection, unwanted CAPTCHAs during login, or any dreadful lag, buffering or connection dropouts to ruin our streaming experience. This was the same whether we were attempting to watch something live or catching up on demand.

So, while there are now some small blips on NordVPN's record, most won't be heavily impacted.

Read more about NordVPN's unblocking capabilities ▼

Proton VPN, ExpressVPN, and Surfshark all equally struggled with US YouTube. Proton also struggled with Disney+ USA alongside ITVX and Channel 4 in the UK. Surfshark suffered a spread of issues across platforms worldwide, a big change from a near-flawless performance last time out.

What was even more impressive was the lack of impact of NordVPN's Threat Protection Pro ad-blocker. Normally, we find that the ad-blockers of VPN services disrupted the streaming capabilities of local, ad-based services like Channel 4 and ITV, but we saw no such issues with NordVPN. The same cannot be said of Proton VPM and Surfshark.

NordVPN never found itself unable to load services due to their advert reel requirements, even when connecting to ad-based services abroad, such as Peacock. Top marks.

Something certainly playing into this success is that all of NordVPN’s servers are streaming-optimized. This move not only means you never have to scroll through to find those with the correct optimization, but it also means you’re never short of another server to connect to if one struggles to connect to the streaming service you’re trying to access.

Score: 10/10

P2P and torrenting
  • Most servers are P2P optimized.
  • Lots of guides to help beginners get started.
  • No port forwarding support.

Nothing summarizes NordVPN’s torrenting capabilities more than the fact that all but four of its countries offer P2P-optimized servers – sorry to those looking to torrent connected to Albania, Bosnia and Herzegovina, Moldova, and North Macedonia!

What’s more, finding the server you need is super simple. NordVPN’s P2P-optimized locations can be found in its Specialized Servers section on any app, and you even get the option to quickly connect to the fastest server if you’re not after somewhere specific and would rather sheer performance.

Thankfully, NordVPN’s speed capabilities mean your torrenting experience is likely to be more limited by your peers than your VPN. What’s more, its security measures meant we never found ourselves receiving warnings from our ISP when testing its capabilities with uTorrent, no matter if we were using NordLynx or OpenVPN.

As is standard among top VPNs, NordVPN doesn’t support port forwarding due to the security risks posed. A full blog article outlines their reasons for this, which you can read here.

If you’re new to torrenting, it’s also great to see NordVPN has a whole variety of guides for setting up proxies with popular torrenting services, including BitTorrent, uTorrent, and qBittorrent. They’re easy to digest and come with all the information you need packed in, too.

Score: 4/5

Compatibility
  • Apps for every platform – including Linux GUI and routers.
  • A similar look across almost every app.
  • No Threat Protection Pro on mobile.

NordVPN has apps across every platform out there, including a GUI Linux VPN and router VPN capabilities, alongside the expected web extensions and smart TV apps.

The majority of NordVPN's apps share a similar feel and consequently enough regularity that the features you can access will be found where you’d expect them. Smart TVs are, as expected with most VPNs, the platform with the most differentiation in layout, but that change brings added simplicity and makes it easy to use.

Windows

Mac

iOS

Android

Protocols

NordLynx, NordWhisper, OpenVPN (TCP and UDP)

NordLynx, NordWhisper, OpenVPN (TCP and UDP)

NordLynx, NordWhisper, OpenVPN (TCP and UDP)

NordLynx, NordWhisper, OpenVPN (TCP and UDP)

Kill switch

3-mode kill switch including VPN and application specific settings

Application-level kill switch

VPN connection failure killswitch

Android-native kill switch only

Split tunnelling

Disable or Enable based split tunnelling

Disable only

Auto-connect

WiFi, ethernet, or mobile network settings. Plus custom or fastest location choice

Can be set to auto connect when using untrusted WiFi networks. Plus location choice

Can be set up for all networks, no networks, or WiFi only. Plus location choice

All networks, Wifi, or mobile networks settings. Plus location choice

Threat Protection Pro

Basic Threat Protection only

Basic Threat Protection only

Read more about NordVPN's compatibility ▼

I mentioned already that NordVPN isn’t stellar in terms of its feature-parity across platforms, but for the most part, NordVPN’s compatibility is nothing to be concerned about.

As you can see, in the table below, like most VPNs, Windows gets everything, and iOS users get the least. In amongst this, though, are several key differentiators.

NordVPN users on iOS and Mac don't get to enjoy split tunneling. In the past, that proved difficult for all VPN providers on iOS and Mac due to Apple's security infrastructure, but now the likes of IPVanish and Surfshark are beginning to roll the feature out. NordVPN users have no such luck.

It’s not often that we see Android users facing big feature shortfalls as well but, most frustrating, of the absentees is that there's no Threat Protection Pro on any mobile devices. That's a real loss.

Threat Protection Pro is the best-performing VPN security add-on we've tested, and is a notable step up from the results we saw basic Threat Protection, which mobile users do get.

By comparison, Surfshark's full antivirus capabilities are available across any platform, including the regular file scanning feature – something not offered by NordVPN.

Score: 4/5

Usability
  • Simple set up – but ensure you disable auto-renewals.
  • Similar user experience across most apps.
  • Reducing the use of the map has improved functionality hugely.
Set up

Setting up NordVPN is simple enough. Once you’re signed up, you can download the VPN directly from the website (unless you’ve signed up within the iOS or Android app, in which case you’ll have already installed it to do so). From there, you’re almost on your own.

Loading the installer gives you the option of also adding NordPass and the NordVPN browser extension to your device. Both are great tools and super handy to have – and then you’re straight into the NordVPN app.

Something we recommend doing as soon as you’re in is stopping your auto-renewals. This will stop you getting a nasty and very expensive surprise when your initial NordVPN agreement runs out.

Stop auto-renewal by heading to the Account section of your Settings menu. It takes almost no time at all.

Read more about NordVPN's usability ▼

You can find the quickest ways to download each of NordVPN's apps via its website, including web extensions. (Image credit: Future)User Experience

NordVPN is as close to identical as it can be across the majority of its apps nowadays, which is only a good thing for sure.

The only times you’ll see anything especially different is on smart TVs, as is expected with most VPNs, and streaming devices such as Fire TV Sticks.

Older Fire TV Sticks, especially, will be in for a shock, as, depending on your device generation, you can be hit with a much older-appearing UI than anywhere else.

Even NordVPN's Chrome extension shares a similar feel. While you can't use it to access VPN protocols or specialist servers, you're never left wondering where anything is.

What's more, you're still equipped with everything from the kill switch, auto-connect, and split tunneling, to otherwise hidden features such as location spoofing, which is only available via the web extension and sets your browser to the location and time zone of your VPN server. It's by no means perfect, but you have all the essential tools in a familiar package.

One of NordVPN’s quirky inclusions in its desktop and mobile apps used to be an interactive map interface you could use to select your server. While this did look rather pleasing, we’ve never found ourselves using it in all the years it’s been there, nor did it ever do anything to make the connection process quicker. So, we’re glad to see it getting phased out on desktop devices in favor of more screen space for features such as Threat Protection Pro.

This change makes it supremely quick and easy access to almost every tool, whether on mobile or desktop.

The home screen brings quick access to every VPN country available, each of NordVPN’s specialty server types, Meshnet, Dark Web Monitoring, and the three key aspects of Threat Protection Pro – anti-malware, advanced browser protection, and ad and tracker blocking.

Accessing these features in more detail is as simple as clicking the corresponding icon on the side-nav, and once you’re where you want to be, you’re greeted by explainer after explainer giving you everything you need to know to understand the tool and how it’ll benefit either your VPN connection or your online security.

I do have two gripes with the desktop version however:

Firstly, the search bar isn’t the most advanced. While some VPN providers will allow you to search for a location and choose between its specific capabilities, for example, P2P or obfuscated, Nord’s shows you the location as though you were connecting normally.

If you’re after, say, a P2P server, you’d have to search P2P, and then choose a server from the icon that appears – a method slower than simply choosing P2P in the specialty servers section you’re greeted with on the home screen.

Secondly, the desktop app no longer offers both choices of pausing your connection or disconnecting entirely. Instead, you now get a pause button which, once clicked, becomes a dropdown with a series of pause durations alongside a disconnect button.

While I understand adding steps to the disconnection process reduces the chance someone will, thus improving their security, for those of us who know when we do and don’t want to be connected, it’s an unnecessary added step. Still, it's a pretty minor beef.

Mobile users get a similarly efficient experience, which we love. While it retains the interactive map, you can access every country, Meshnet, and all of Nord’s Specialty Servers from your home screen – though, understandably given screen restraints, there’s no room for Threat Protection or Dark Web Monitoring this time round.

You still get the same detailed explanations of each feature and setting throughout the app, though you’re still stuck with the same limited search capabilities and pause button that the desktop app uses.

Oddly, something omitted from the main screen across desktop and mobile is any reference to key features, such as protocols or the kill switch. To set up or change these, you need to head into the settings instead. What’s more, while on desktop you can click one button to set the server you’re connected to as your auto-connect, you’re given no such convenience on mobile – though for many this won’t be so useful.

Aside from the minor gripes, NordVPN’s apps are the best they’ve been in years – efficient, clean to look at, and easy for beginners.

The few issues we’ve found, and their minor impact show just how much thought has gone into NordVPN's usability across the board.

Score: 5/5

Accessibility
  • NordVPN's website is among the most accessible VPN websites.
  • Not a huge amount of language support.
  • Keyboard-only navigation could be better.

We put NordVPN.com through an AccessibilityChecker audit, and its score of 83% puts it among the most accessible VPN websites out there. It scores higher than Proton VPN (35%), Surfshark (41%), and ExpressVPN (21%) and PIA (10%). This makes it the most accessible VPN website of all our best VPNs.

@import url('https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;700&display=swap'); #fv-chart-1765993020521-aorml67bt *, #fv-chart-1765993020521-aorml67bt *:before, #fv-chart-1765993020521-aorml67bt *:after { box-sizing: border-box !important; margin: 0; padding: 0; border: 0; font-size: 100%; font: inherit; vertical-align: baseline; } #fv-chart-1765993020521-aorml67bt { font-family: 'Open Sans', sans-serif !important; } /* Main Wrappers */ #fv-chart-1765993020521-aorml67bt { position: relative !important; overflow: visible !important; --riv-primary: #2E6E93; } #fv-chart-1765993020521-aorml67bt .fv-inner-wrapper { color: #1F2937 !important; background-color: #ffffff !important; padding: 1.5rem 1.5rem 2rem !important; border-radius: 0.5rem !important; box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1) !important; margin: 1rem 0 !important; display: flex !important; flex-direction: column !important; } /* Typography */ #fv-chart-1765993020521-aorml67bt .fv-chart-title { font-weight: bold !important; text-align: center !important; margin-bottom: 0.5rem !important; color: #1F2937 !important; font-size: 1.25rem !important; line-height: 1.2 !important; font-family: 'Open Sans', sans-serif !important; text-transform: none !important; } #fv-chart-1765993020521-aorml67bt .fv-chart-subhead { font-size: 1rem !important; font-weight: 500 !important; text-align: center !important; margin-bottom: 2rem !important; color: #6B7280 !important; line-height: 1.7 !important; font-family: 'Open Sans', sans-serif !important; display: block !important; text-transform: none !important; } #fv-chart-1765993020521-aorml67bt .rv-chart-caption { font-size: 15px !important; color: #6B7280 !important; text-align: center !important; font-style: normal !important; font-weight: normal !important; line-height: 1.7 !important; font-family: 'Open Sans', sans-serif !important; display: block !important; } #fv-chart-1765993020521-aorml67bt .sr-only { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0,0,0,0) !important; white-space: nowrap !important; border: 0 !important; } /* Footer */ #fv-chart-1765993020521-aorml67bt .fv-bottom-bar { display: flex !important; flex-direction: column !important; align-items: center !important; margin-top: 0.5rem !important; gap: 1rem !important; } #fv-chart-1765993020521-aorml67bt .fv-footer-content { text-align: center !important; width: 100% !important; } #fv-chart-1765993020521-aorml67bt .fv-logo { display: block !important; margin: 0 auto !important; width: 120px !important; max-width: 120px !important; height: auto !important; object-fit: contain !important; } /* Display Mode Controls */ #fv-chart-1765993020521-aorml67bt .fv-dropdown-container { text-align: center !important; margin-bottom: 16px !important; } #fv-chart-1765993020521-aorml67bt .fv-dropdown { width: 100% !important; max-width: 350px !important; padding: 8px 12px !important; font-size: 14px !important; line-height: 1.2 !important; border: 2px solid #d1d5db !important; border-radius: 8px !important; background-color: #ffffff !important; color: #374151 !important; cursor: pointer !important; appearance: none !important; background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='m6 8 4 4 4-4'/%3e%3c/svg%3e") !important; background-position: right 12px center !important; background-repeat: no-repeat !important; background-size: 14px !important; padding-right: 35px !important; font-family: 'Open Sans', sans-serif !important; } #fv-chart-1765993020521-aorml67bt .fv-dropdown:hover { border-color: var(--riv-primary) !important; } #fv-chart-1765993020521-aorml67bt .fv-carousel-title-controls { display: flex !important; justify-content: space-between !important; align-items: center !important; margin-bottom: 16px !important; width: 100% !important; gap: 12px !important; } #fv-chart-1765993020521-aorml67bt .fv-carousel-nav-btn { background: transparent !important; border: 1px solid #d1d5db !important; border-radius: 6px !important; padding: 6px 10px !important; cursor: pointer !important; font-size: 13px !important; color: #6b7280 !important; display: flex !important; align-items: center !important; gap: 4px !important; font-family: 'Open Sans', sans-serif !important; } #fv-chart-1765993020521-aorml67bt .fv-carousel-nav-btn:hover { border-color: #9ca3af !important; } #fv-chart-1765993020521-aorml67bt .fv-carousel-counter { font-size: 14px !important; color: #6b7280 !important; text-align: center !important; margin-top: 1rem !important; } /* Legend */ #fv-chart-1765993020521-aorml67bt .fv-legend { display: flex !important; justify-content: center !important; flex-wrap: wrap !important; gap: 8px 16px !important; margin: 0 !important; padding: 0 !important; margin-top: 1rem !important; } #fv-chart-1765993020521-aorml67bt .fv-legend-item { display: flex !important; align-items: center !important; gap: 6px !important; font-size: 14px !important; color: #4B5563 !important; } #fv-chart-1765993020521-aorml67bt .fv-legend-color { width: 12px !important; height: 12px !important; border-radius: 3px !important; } /* Chart Core Styles */ #fv-chart-1765993020521-aorml67bt .fv-benchmark-group { margin-bottom: 1rem !important; } #fv-chart-1765993020521-aorml67bt .fv-benchmark-title { font-size: 18px !important; font-weight: 600 !important; margin-bottom: 16px !important; margin-top: 0 !important; padding: 0 !important; text-align: center !important; color: var(--riv-primary) !important; flex: 1 !important; min-width: 0 !important; font-family: 'Open Sans', sans-serif !important; line-height: 1.3 !important; text-transform: none !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-row, #fv-chart-1765993020521-aorml67bt .fv-stacked-product { display: flex !important; align-items: center !important; width: 100% !important; margin-bottom: 0.75rem !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-label { width: 150px !important; flex-shrink: 0 !important; font-size: 14px !important; color: #4B5563 !important; padding-right: 10px !important; text-align: right !important; font-weight: 500 !important; display: block !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-container { flex-grow: 1 !important; background-color: #E5E7EB !important; border-radius: 4px !important; height: 25px !important; border: 1px solid #D1D5DB !important; position: relative !important; display: flex !important; align-items: center !important; } #fv-chart-1765993020521-aorml67bt .fv-bar { height: 100% !important; border-radius: 3px !important; display: flex !important; align-items: center !important; transition: opacity 0.2s ease, width 0.8s ease-out !important; } #fv-chart-1765993020521-aorml67bt .fv-bar:hover { opacity: 0.8 !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-inner-content { display: flex !important; justify-content: space-between !important; align-items: center !important; width: 100% !important; height: 100% !important; padding: 0 8px !important; color: white !important; font-size: 14px !important; font-weight: bold !important; text-shadow: 1px 1px 1px rgba(0,0,0,0.3) !important; overflow: hidden !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-inner-label { white-space: nowrap !important; overflow: hidden !important; text-overflow: ellipsis !important; padding-right: 8px !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-inner-value { flex-shrink: 0 !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-value-outside { padding-left: 8px !important; font-size: 14px !important; font-weight: bold !important; color: #4B5563 !important; white-space: nowrap !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-label.fv-primary-product { font-weight: bold !important; color: var(--riv-primary) !important; } /* Stacked Bar */ #fv-chart-1765993020521-aorml67bt .fv-stacked-bar { display: flex !important; overflow: hidden !important; } #fv-chart-1765993020521-aorml67bt .fv-stacked-segment { height: 100% !important; display: flex !important; align-items: center !important; justify-content: flex-end !important; padding-right: 8px !important; border-right: 1px solid rgba(255,255,255,0.3) !important; } #fv-chart-1765993020521-aorml67bt .fv-stacked-segment:last-child { border-right: none !important; } #fv-chart-1765993020521-aorml67bt .fv-segment-value { font-size: 14px !important; font-weight: bold !important; color: white !important; text-shadow: 1px 1px 1px rgba(0,0,0,0.3) !important; } /* Grouped Bar */ #fv-chart-1765993020521-aorml67bt .fv-grouped-bar-product { display: flex !important; flex-direction: column !important; width: 100% !important; margin-bottom: 1.25rem !important; } #fv-chart-1765993020521-aorml67bt .fv-grouped-product-title-wrapper { padding-left: 150px !important; } #fv-chart-1765993020521-aorml67bt .fv-grouped-product-title { width: 100% !important; text-align: left !important; padding-right: 0 !important; margin-bottom: 0.5rem !important; font-weight: 700 !important; font-size: 14px !important; color: #4B5563 !important; text-transform: none !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-cluster { width: 100% !important; flex-grow: 1 !important; display: flex !important; flex-direction: column !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-cluster .fv-bar-row { margin-bottom: 3px !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-cluster .fv-bar-container { height: 20px !important; } /* Line Chart Grid */ #fv-chart-1765993020521-aorml67bt .riv-grid line { stroke: #D1D5DB !important; stroke-dasharray: 3 3 !important; } /* X-Axis */ #fv-chart-1765993020521-aorml67bt .fv-x-axis-wrapper { display: flex !important; width: 100% !important; margin-top: 0.5rem !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-label-space { width: 150px !important; padding-right: 10px !important; flex-shrink: 0 !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-chart-space { flex-grow: 1 !important; padding-right: 8px !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-wrapper.fv-grouped-x-axis { margin-left: 0 !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-line { border-top: 1px solid #D1D5DB !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-ticks { display: flex !important; justify-content: space-between !important; padding-top: 4px !important; font-size: 13px !important; color: #6B7280 !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-ticks span { position: relative !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-ticks span::before { content: '' !important; position: absolute !important; top: -6px !important; left: 50% !important; transform: translateX(-50%) !important; width: 2px !important; height: 4px !important; background-color: #D1D5DB !important; border-radius: 1px !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-unit { text-align: center !important; font-size: 14px !important; color: #6B7280 !important; margin-top: 8px !important; display: block !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-title { text-align: center !important; font-size: 15px !important; color: #6B7280 !important; margin-top: 8px !important; margin-bottom: 16px !important; line-height: 1.5 !important; padding: 0 1rem !important; display: block !important; font-weight: bold !important; } #fv-chart-1765993020521-aorml67bt .fv-y-axis-title { font-size: 15px !important; color: #6B7280 !important; line-height: 1.5 !important; text-align: left !important; padding-left: 5.83% !important; /* Aligns with Y-axis line inside SVG (35/600) */ margin-bottom: 4px !important; display: block !important; font-weight: bold !important; } /* Mobile / Forced Mobile View */ #fv-chart-1765993020521-aorml67bt.mobile-view .fv-pie-container { flex-direction: column !important; gap: 1rem !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-grouped-product-title-wrapper { padding-left: 0 !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-bar-row, #fv-chart-1765993020521-aorml67bt.mobile-view .fv-stacked-product, #fv-chart-1765993020521-aorml67bt.mobile-view .fv-grouped-bar-product { flex-direction: column !important; align-items: flex-start !important; margin-bottom: 1.25rem !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-bar-label, #fv-chart-1765993020521-aorml67bt.mobile-view .fv-grouped-product-title { width: 100% !important; text-align: left !important; padding-right: 0 !important; margin-bottom: 0.25rem !important; font-size: 14px !important; font-weight: 700 !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-bar-container, #fv-chart-1765993020521-aorml67bt.mobile-view .fv-bar-cluster { width: 100% !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-x-axis-wrapper { margin-left: 0 !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-x-axis-label-space { display: none !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-x-axis-chart-space { padding-right: 0 !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-benchmark-title { font-size: 16px !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-logo { width: 60px !important; max-width: 60px !important; } #fv-chart-1765993020521-aorml67bt.mobile-view .fv-carousel-nav-btn { padding: 6px 8px !important; font-size: 11px !important; } @media (max-width: 500px) { #fv-chart-1765993020521-aorml67bt .fv-pie-container { flex-direction: column !important; gap: 1rem !important; } #fv-chart-1765993020521-aorml67bt .fv-grouped-product-title-wrapper { padding-left: 0 !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-row, #fv-chart-1765993020521-aorml67bt .fv-stacked-product { flex-direction: column !important; align-items: flex-start !important; margin-bottom: 1.25rem !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-label:not(.fv-grouped-product-title) { width: 100% !important; text-align: left !important; padding-right: 0 !important; margin-bottom: 0.25rem !important; font-size: 14px !important; font-weight: 700 !important; } #fv-chart-1765993020521-aorml67bt .fv-bar-container { width: 100% !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-wrapper:not(.fv-grouped-x-axis) { margin-left: 0 !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-label-space:not(.fv-grouped-x-axis .fv-x-axis-label-space) { display: none !important; } #fv-chart-1765993020521-aorml67bt .fv-x-axis-chart-space { padding-right: 0 !important; } #fv-chart-1765993020521-aorml67bt .fv-benchmark-title { font-size: 16px !important; } #fv-chart-1765993020521-aorml67bt .fv-logo { width: 60px !important; max-width: 60px !important; } #fv-chart-1765993020521-aorml67bt .fv-carousel-nav-btn { padding: 6px 8px !important; font-size: 11px !important; } #fv-chart-1765993020521-aorml67bt .fv-y-axis-title { padding-left: 5% !important; /* (30/600) for mobile view */ } #fv-chart-1765993020521-aorml67bt.fv-contains-line-chart .fv-footer-content { margin-left: -1rem !important; margin-right: -1rem !important; } } { "@context": "https://schema.org", "@type": "Dataset", "name": "Website Accessibility Scores", "description": "AccessibilityChecker audit of the home pages of each VPN website", "creator": { "@type": "Organization", "name": "TechRadar", "logo": "https://cdn.mos.cms.futurecdn.net/dAwPEozB9GMMhAngdFJTHb.png" }, "isAccessibleForFree": true, "dateCreated": "2025-12-17T17:37:00.522Z", "citation": "NordVPN offers a very easy to navigate website for those with visual accessibility needs. The apps could have better keyboard-only support, though.", "keywords": [ "NordVPN", "Surfshark", "ExpressVPN", "Proton VPN", "PureVPN", "Mullvad", "IPVanish", "CyberGhost", "AdGuard VPN", "PrivadoVPN", "Hotspot Shield", "TunnelBear", "Accessibility score", "benchmark", "comparison", "performance", "review", "TechRadar" ], "measurementTechnique": "Performance Benchmarking", "variableMeasured": [ { "@type": "PropertyValue", "name": "NordVPN – Accessibility score", "value": 83, "unitText": "%" }, { "@type": "PropertyValue", "name": "Surfshark – Accessibility score", "value": 41, "unitText": "%" }, { "@type": "PropertyValue", "name": "ExpressVPN – Accessibility score", "value": 23, "unitText": "%" }, { "@type": "PropertyValue", "name": "Proton VPN – Accessibility score", "value": 35, "unitText": "%" }, { "@type": "PropertyValue", "name": "PureVPN – Accessibility score", "value": 35, "unitText": "%" }, { "@type": "PropertyValue", "name": "Mullvad – Accessibility score", "value": 89, "unitText": "%" }, { "@type": "PropertyValue", "name": "IPVanish – Accessibility score", "value": 71, "unitText": "%" }, { "@type": "PropertyValue", "name": "CyberGhost – Accessibility score", "value": 17, "unitText": "%" }, { "@type": "PropertyValue", "name": "AdGuard VPN – Accessibility score", "value": 17, "unitText": "%" }, { "@type": "PropertyValue", "name": "PrivadoVPN – Accessibility score", "value": 10, "unitText": "%" }, { "@type": "PropertyValue", "name": "Hotspot Shield – Accessibility score", "value": 23, "unitText": "%" }, { "@type": "PropertyValue", "name": "TunnelBear – Accessibility score", "value": 74, "unitText": "%" } ]} Website Accessibility Scores

AccessibilityChecker audit of the home pages of each VPN website

Accessibility score NordVPN 83 Surfshark 41 ExpressVPN 23 Proton VPN 35 PureVPN 35 Mullvad 89 IPVanish 71 CyberGhost 17 AdGuard VPN 17 PrivadoVPN 10 Hotspot Shield 23 TunnelBear 74 Accessibility score Data ProductValue (Percent) NordVPN 83 Surfshark 41 ExpressVPN 23 Proton VPN 35 PureVPN 35 Mullvad 89 IPVanish 71 CyberGhost 17 AdGuard VPN 17 PrivadoVPN 10 Hotspot Shield 23 TunnelBear 74 NordVPN offers a very easy to navigate website for those with visual accessibility needs. The apps could have better keyboard-only support, though. (function() { function initialize() { var chartWrapper = document.getElementById('fv-chart-1765993020521-aorml67bt'); if (!chartWrapper) { console.error('Chart wrapper with ID fv-chart-1765993020521-aorml67bt not found.'); return; } function animateBars(chartElement) { if (!chartElement) return; var bars = chartElement.querySelectorAll('.fv-bar, .fv-stacked-segment'); bars.forEach(function(bar, index) { var targetWidth = bar.dataset.targetWidth; if (targetWidth === undefined) return; // Bars start at width: 0% in HTML, so we just animate them setTimeout(function() { bar.style.width = targetWidth + '%'; }, index * 50 + 100); }); } function animateLineChart(chartElement) { if (!chartElement) return; var lineSvg = chartElement.querySelector('svg'); if (!lineSvg) return; var paths = lineSvg.querySelectorAll('.riv-line-path'); paths.forEach(function(p, i) { if (typeof p.getTotalLength === 'function') { var len = p.getTotalLength(); p.style.transition = 'none'; p.style.strokeDasharray = len; p.style.strokeDashoffset = len; p.getBoundingClientRect(); setTimeout(function() { p.style.transition = 'stroke-dashoffset 1s ease-out ' + (i * 0.1) + 's'; p.style.strokeDashoffset = '0'; }, 100); } }); var dots = lineSvg.querySelectorAll('.riv-dot'); dots.forEach(function(dot, i) { dot.style.opacity = '0'; setTimeout(function() { dot.style.transition = 'opacity 0.3s ease'; dot.style.opacity = '1'; }, 500 + i * 10); }); } var charts = chartWrapper.querySelectorAll('.fv-chart-item'); // Animate initial view if ("All Charts" === "All Charts") { charts.forEach(function(chart) { var chartType = chart.dataset.chartType; if (chartType === 'Line') { animateLineChart(chart); } else if (chartType !== 'Pie') { animateBars(chart); } }); } else if (charts.length > 0) { var firstChart = charts[0]; var firstChartType = firstChart.dataset.chartType; if (firstChartType === 'Line') { animateLineChart(firstChart); } else if (firstChartType !== 'Pie') { animateBars(firstChart); } } if (charts.length > 1 && "All Charts" !== "All Charts") { var currentChartIndex = 0; var subheadEl = chartWrapper.querySelector('.fv-chart-subhead'); var captionEl = chartWrapper.querySelector('.rv-chart-caption'); var placeholderSubhead = "Subhead to describe the test and what's being measured and why"; var placeholderCaption = "Add your caption to explain the data, the learnings and the key takeaways of the data being visualized"; var globalSubheadJSON = "AccessibilityChecker audit of the home pages of each VPN website"; var globalCaptionJSON = "NordVPN offers a very easy to navigate website for those with visual accessibility needs. The apps could have better keyboard-only support, though."; var globalSubhead = globalSubheadJSON === placeholderSubhead ? '' : globalSubheadJSON; var globalCaption = globalCaptionJSON === placeholderCaption ? '' : globalCaptionJSON; var subheadOverrides = {}; var captionOverrides = {}; var chartInfo = [{"id":"bar-Accessibility score","title":"Accessibility score"}]; var captionOverrideKeys = Object.keys(captionOverrides); var singleCaptionOverrideValue = captionOverrideKeys.length === 1 ? captionOverrides[captionOverrideKeys[0]] : null; if (singleCaptionOverrideValue === placeholderCaption) { singleCaptionOverrideValue = ''; } function showChart(index) { if (index < 0 || index >= charts.length) return; charts.forEach(function(chart, i) { chart.style.display = i === index ? 'block' : 'none'; }); currentChartIndex = index; var activeChart = charts[index]; var chartType = activeChart.dataset.chartType; if (chartType === 'Line') { animateLineChart(activeChart); } else if (chartType !== 'Pie') { animateBars(activeChart); } var activeChartId = chartInfo[index].id; if (subheadEl) { var subheadContent = (subheadOverrides[activeChartId] !== undefined) ? (subheadOverrides[activeChartId] === placeholderSubhead ? '' : subheadOverrides[activeChartId]) : globalSubhead; subheadEl.innerHTML = subheadContent; } if (captionEl) { var captionContent; if (captionOverrides[activeChartId] !== undefined) { captionContent = captionOverrides[activeChartId] === placeholderCaption ? '' : captionOverrides[activeChartId]; } else if (singleCaptionOverrideValue !== null) { captionContent = singleCaptionOverrideValue; } else { captionContent = globalCaption; } captionEl.innerHTML = captionContent; var captionContainer = captionEl.closest('.fv-footer-content'); if (captionContainer) { var hasContent = captionContent && captionContent.trim() !== ''; var shouldShow = hasContent || (captionContainer.parentElement && captionContainer.parentElement.querySelector('.fv-logo')); if (captionContainer.parentElement) captionContainer.parentElement.style.display = shouldShow ? 'flex' : 'none'; captionContainer.style.display = hasContent ? 'block' : 'none'; } } var dropdown = chartWrapper.querySelector('.fv-dropdown'); if (dropdown) dropdown.value = index; var carouselTitle = chartWrapper.querySelector('.fv-carousel-title-controls .fv-benchmark-title'); if (carouselTitle) carouselTitle.innerHTML = chartInfo[index].title; var counter = chartWrapper.querySelector('.fv-carousel-counter'); if (counter) counter.textContent = (index + 1) + ' of ' + charts.length; } var dropdown = chartWrapper.querySelector('.fv-dropdown'); if (dropdown) dropdown.addEventListener('change', function(e) { showChart(parseInt(e.target.value)) }); var prevBtn = chartWrapper.querySelector('.fv-carousel-nav-btn.prev'); if (prevBtn) prevBtn.addEventListener('click', function() { showChart((currentChartIndex - 1 + charts.length) % charts.length) }); var nextBtn = chartWrapper.querySelector('.fv-carousel-nav-btn.next'); if (nextBtn) nextBtn.addEventListener('click', function() { showChart((currentChartIndex + 1) % charts.length) }); } chartWrapper.querySelectorAll('.riv-line-legend').forEach(function(legend) { var chartId = legend.dataset.chart; var chart = document.getElementById(chartId); // Uses page-unique ID if (!chart) return; var lines = chart.querySelectorAll('.riv-line-path'); var dots = chart.querySelectorAll('.riv-dot'); legend.querySelectorAll('.riv-legend-item').forEach(function(item) { var productName = item.dataset.product; var line = chart.querySelector('.riv-line-path[data-product="' + productName + '"]'); var productDots = chart.querySelectorAll('.riv-dot[data-product="' + productName + '"]'); var highlight = function() { if (legend.querySelector('.isolated')) return; lines.forEach(function(l) { l.style.opacity = '0.3' }); dots.forEach(function(d) { d.style.opacity = '0.3' }); if (line) line.style.opacity = '1'; productDots.forEach(function(d) { d.style.opacity = '1' }); }; var clearHighlight = function() { if (legend.querySelector('.isolated')) return; lines.forEach(function(l) { l.style.opacity = '1' }); dots.forEach(function(d) { d.style.opacity = '1' }); }; var toggleIsolate = function() { var isIsolated = item.classList.contains('isolated'); legend.querySelectorAll('.riv-legend-item').forEach(function(i) { i.classList.remove('isolated') }); if (isIsolated) { lines.forEach(function(l) { l.style.opacity = '1' }); dots.forEach(function(d) { d.style.opacity = '1' }); } else { item.classList.add('isolated'); lines.forEach(function(l) { l.style.opacity = '0.3' }); dots.forEach(function(d) { d.style.opacity = '0.3' }); if (line) line.style.opacity = '1'; productDots.forEach(function(d) { d.style.opacity = '1' }); } }; item.addEventListener('mouseenter', highlight); item.addEventListener('focus', highlight); item.addEventListener('mouseleave', clearHighlight); item.addEventListener('blur', clearHighlight); item.addEventListener('click', toggleIsolate); item.addEventListener('keydown', function(e) { if (e.key === 'Enter' || e.key === ' ') { e.preventDefault(); toggleIsolate(); } }); }); }); } if (document.readyState === 'loading') { document.addEventListener('DOMContentLoaded', initialize); } else { initialize(); } function sendMessageToParentWindow(typeOfMessage, message = null) { let url = (window.location.ancestorOrigins && window.location.ancestorOrigins.length > 0) ? window.location.ancestorOrigins[0] : '*'; window.parent.postMessage({ analytics: { ...message } }, url); } sendMessageToParentWindow('analytics', { type: "fv-loaded", timestamp: new Date().toISOString() }); })();

The site passed all interaction and navigational checks. One element failed a screenreader test due to a prohibited ARIA attribute, and 36 elements failed visual and structural accessibility tests because of poor contrast between foreground and background.

Read more about NordVPN's accessibility ▼

On investigating the contrast issue, it turned out it referred to text that became clearer when scrolled over.

Looking at NordVPN on desktop, we found it supports 13 languages, including options including English, French, German, Italian, Polish, Portuguese, Japanese, Korean and Chinese (Simplified and Traditional.)

However, much like Surfshark, it lacked others, including Arabic, Turkish, and Swedish. This seems a simple enough area both NordVPN and Surfshark can improve on, especially since providers such as Norton VPN and Proton VPN have 26 and 28 languages supported, respectively.

Keyboard support on NordVPN is also not the best. Disconnecting our mouse for a second, it quickly became apparent that doing anything other than actually connecting to a VPN server wasn't easy enough.

Unless you’d happened to connect to where you wanted to recently – so it’d appear in your ‘Recent Connections’ list – it was nearly impossible to get a connection going. Using Meshnet, Threat Protection Pro, or anything else, however, was simple.

An easy comparison to make here is with PIA, whose app allows you to scroll its country list, highlight a country, and connect within a few taps of the keyboard – it really should be this simple.

Score: 2/5

Customer support
  • 24/7 live chat and email support available alongside a support site
  • Easy access to support via the apps
  • Excellent online user guides.

NordVPN offers several customer support options, including a support site, 24/7 live chat, and a 24/7 email ticketing system.

Usefully, the app gives you easy access to raising a ticket or accessing the support site if you need help.

We found running diagnostic testing from within the app when you encounter a problem helps speed up the support process, as it reduces the number of additional questions agents need to ask. You can even include a list of apps installed on the impacted device in case any of them may be a contributing factor that the support agent can identify.

Putting its Live Chat service to the test, we found it sufficiently responsive, with an agent responding typically after 2-3 minutes. Its email service wasn’t so hasty. We had to wait around 18 hours before receiving a response to our test question.

Despite its sluggishness, the email system was effective. Our agent solved our test issue by asking a selection of relevant questions at once, collecting our responses, and using them to diagnose the problems.

Read more about NordVPN's customer support ▼

It was also refreshing to avoid the typical customer support responses of “have you reinstalled the app?” or “have you cleared your cookies?” since the questions we were asked required detailed enough responses that there was no need. This also reduced the amount of back-and-forth required to resolve our test issues.

NordVPN’s customer support page is also very helpful. It doesn't bombarded the reader with category options to click between straight away, as is expected nowadays. Instead, you’re greeted by five overarching categories, one of which is about exploring other Nord Security products. So, in reality, four categories, and a search bar.

There is a trade-off for usability, though. For example, entering any of the categories removes the search bar from your screen, forcing you instead to use the breadcrumb trail at the top of the page to return to the main screen and search from there.

This leaves you doing a lot of unnecessary navigation if you’re merely looking for a quick fix, especially if you’ve clicked through several options in the categories already to try and find your answers that way.

To NordVPN's credit, once you find the article you need, it's usually extremely helpful.

For example, Nord’s proxy setup guide for uTorrent not only gives you the super-clear steps you need, but it also tells you how to then check that what you’ve done is working.

This is great for any kind of VPN user and typically of how strong NordVPN is on customer support.

Score: 4/5

User reviews

Although all review sites should be approached with a level of skepticism, they do offer a good enough gauge of how trustworthy a VPN is and how well it performs if you’re looking at a quick glance.

Across Google Play and the App Store, NordVPN has ratings equal to the very top VPNs. Its rating on TrustPilot is lower than most at only 4.2 out of 5, with 12% of the 44,000+ reviews being 1-star too.

Google Play

App Store

Trustpilot

NordVPN

4.6

4.7

4.2

Windscribe

4.6

4.6

4.7

Surfshark

4.5

4.7

4.5

PIA

4.6

4.7

4.3

ExpressVPN

4.4

4.7

4.2

The majority of negative reviews on Trustpilot surround NordVPN’s auto-renewals, which, should you be worried about it, can be turned off in a matter of clicks. We recommend doing this early on in your subscription to ensure you’re not stung down the line.

Track record: can you trust NordVPN?
  • Reasonably spotless reputation throughout its history.
  • 2018 breach is only notable blot on its record.
  • Currently facing some lawsuits around its auto-renewal practices.

NordVPN’s history is, for the most part, positive, though 2018 proved to be a tricky year.

A breach in March 2018 saw NordVPN’s reputation tarnished, in part due to the obvious security concerns, but mainly since it didn’t admit to the breach for another 18 months, with the announcement coming only in October 2019.

The breach was only to one VPN server in Finland, and NordVPN explained in the belated announcement that none of NordVPN’s own servers were compromised, claiming the breach “was made possible by poor configuration on a third-party data center’s part”.

NordVPN was supposedly only made aware of the issue in April 2019, prompting a review and the consequent delay in announcing the breach to customers.

It’s not thought that any identifiable data was stolen in the breach, due to its small scale and the fact that it didn’t breach Nord’s central infrastructure, and all 5,000 servers NordVPN used at the time were audited on the breach’s discovery to remove further vulnerabilities.

Read more about NordVPN's track record ▼

NIST’s vulnerability database also has three weaknesses on record from that same year, though thankfully, none in the seven years since, suggesting that there’s little to worry about now.

In 2019, NordVPN would become one of the founding members of the VPN Trust Initiative (VTI), an industry-led consortium focused on “improving digital safety for consumers by building understanding, strengthening trust, and mitigating risk for VPN users”.

This consortium also consists of ExpressVPN, StrongVPN, Surfshark, and encrypt.me, and aims to improve public trust in VPNs and help users make informed decisions.

While this bears no direct impact on its reputation, it’s a clear sign of good intent from NordVPN that has shown little reason to be doubted since.

NordVPN would go on to experience around five years with its reputation out of the spotlight, but a lawsuit against its auto-renewal practices would abruptly end this.

Wittels McInturff Palikovic (WMP) filed a $100m lawsuit against the VPN provider, alleging that it "uses deceptive and illegal auto-renewal practices" in August 2024. In May 2025, a second action was filed on similar grounds.

While this case remains ongoing, the topic of auto-renewals remains on the lips of almost all VPN users, with many of the best VPNs adopting similar practices.

This has lead to similar instances across the industry of users facing unexpected payments for subscriptions and getting pretty upset about it.

If you’re concerned about getting stung, we recommend turning off auto-renewal once you’re logged into NordVPN. You can do that as soon as you've installed it in a matter of a few clicks.

NordVPN's latest headache came in January 2026, when a hacker claimed to have breached a NordVPN development server. No sensitive user information was compromised in the alleged breach, and NordVPN has continuously denied its success.

Score: 4/5

Final verdict

(Image credit: Future / Gemini)

NordVPN is the best VPN for most people. While it’s more expensive than Surfshark, it has superior streaming performance, comparable speeds, and a suite of features, including the best password manager available, depending on the plan you choose.

We recommend a NordVPN Plus plan over its other alternatives. It provides tools, including premium password management and ad and tracker protection, as well as malware blocking and data breach alerts, all alongside its full VPN capabilities.

Who should use NordVPN?

✅ Those looking for top streaming performance: NordVPN performed near-flawlessly across our streaming tests. It had no issue unblocking any provider we threw at it aside YouTube US and Prime Video Australia. It never struggles with buffering or unexpected dropouts. Plus, it has apps for almost any platform you might wish to stream on.

Those wanting a top password manager alongside the VPN: Included in Plus plans and above, NordPass ranks as our top password manager right now. It offers passkey support, features including secure password sharing and strength detection, and is compatible with almost any platform.

✅ Those wanting effective ad and malware blocking: NordVPN Threat Protection Pro performed the best in our latest testing for protection against malware and blocking ads.

Try NordVPN from $3.39 per month

If you’re looking for the best value NordVPN plan, you should pick up a Plus plan. Available in every region, you can find NordVPN, the Plus plan, which gives you a strong mix of security features in addition to the VPN. These include NordPass, Threat Protection Pro, and data breach alerts. All NordVPN plans come with a 30-day money-back guarantee in case you don't like it. We've tried the guarantee for ourselves and it works.View Deal

Who should try a different VPN instead?

Those wanting full antivirus protection included: While Threat Protection Pro offers solid security capabilities, it is by no means a fully-fledged antivirus. Providers such as Surfshark offer true antivirus protection in their more premium plans, alongside features included with NordVPN such as ad and malware protection.

Surfshark: from $1.99 per month
The best cheap VPN
Surfshark is the second-best VPN we’ve tested overall, offers P2P optimization on all its servers, and even offers full antivirus protection on its One and One+ plans. What’s more, it’s over $1/month cheaper than NordVPN, and comes with unique features including Alternative ID, which enables you to spoof your name, address, and email – you can even spoof your phone number if you’re located in the US!View Deal

NordVPN FAQsDoes NordVPN have a free trial?

NordVPN does offer a free trial; however, it’s only available on its Android and iOS apps. Signing up to NordVPN from anywhere other than Apple’s App Store or the Google Play Store will only give you access to NordVPN’s 30-day money-back guarantee.

Does NordVPN work in China?

Yes, our latest testing indicates that NordVPN not only works in China, but is also among the best VPNs for China.

Is NordVPN blocked by Netflix?

No, our testing indicates that NordVPN works perfectly with Netflix. In fact, we rate it among the best VPNs for Netflix

NordVPN testing methodology

Throughout this review, I'll refer to things either 'I' or 'we' have seen. Whenever I say 'I' have seen something, this means it is something I, Rob Dunne, and I've seen it in hands-on testing of NordVPN.

When talking about things that 'we' have seen, this refers to anything uncovered during our technical lab testing. This is performed by VPN Technical Editor, Mike Williams.

We test each VPN every six months. These tests cover speed, ad-blocking, anti-phishing and malware, streaming service unblocking, and local IP address leaks. Plus, the server networks are spot-checked to confirm that the VPN server locations are accurate. We also check through each VPN provider's security credentials, privacy policy, and executable files.

You can take a look at our VPN testing methodology to see the full measures we put each VPN through.

The TechRadar VPN team fact-checks every VPN review we write, using our own research and knowledge alongside information provided by NordVPN. We update this review regularly to include any new features or information about the product, ensuring that what you’re reading is 100% up to date and as you would find the product if you downloaded and used it today.

If you notice anything while using NordVPN that doesn't match what you read on this page, please let us know in the comments or by emailing us. We will then do our best to offer product support information or include corrections and warnings to other users, depending on which is appropriate.

Categories: Reviews

Microsoft warns worrying security flaw exposed over 50 million Android users, says 'user credentials and financial data were exposed to risk'

TechRadar News - Fri, 04/10/2026 - 10:45
An outdated SDK carries a dangerous flaw that allows threat actors to steal private data.
Categories: Technology

Ooma Office VoIP service review 2026

TechRadar Reviews - Fri, 04/10/2026 - 10:44

Ooma Office stands out as a reliable, no-contract VoIP solution crafted specifically for small businesses that prioritize simplicity and affordability in their communication needs.

As of early 2026, its pricing structure remains competitive, starting at $19.95 per user per month, and recent updates have expanded features, including advanced analytics, deeper CRM integrations, and enhanced security options, to better support modest growth.

This comprehensive review covers every key aspect—from an introductory overview to detailed comparisons—drawing on the latest available information to help business owners determine whether Ooma Office aligns with their operations.

Ooma Office VoIP: Plans and pricing

(Image credit: Ooma)

Ooma Office maintains a straightforward, tiered pricing model that scales with small teams without locking users into long-term commitments, a major draw for startups and SMBs wary of hidden fees.

The entry-level Essentials plan costs $19.95 per user per month (billed monthly) and packs over 50 essential features, such as unlimited domestic calling to the US, Canada, Mexico, and Puerto Rico, a virtual receptionist for professional call greeting, seamless mobile app access for on-the-go communication, and even one complimentary toll-free number with 500 included minutes (overages billed at roughly 3¢ per minute). Taxes and regulatory fees are bundled into the quoted price, simplifying budgeting.

Stepping up to the Pro plan at $24.95 per user per month unlocks significant productivity boosters, including a dedicated desktop app for computer-based calling, 250 SMS text messages per month (with additional texts at $0.0095 each), videoconferencing for up to 25 participants via Ooma Meetings, one-touch call recording, and automatic voicemail transcription sent directly to email. This tier appeals to teams that need more than basic telephony, such as quick video huddles or message logs for follow-ups.

The top-tier Pro Plus plan, priced at $29.95 per user per month, caters to slightly larger or more feature-hungry operations with 1,000 monthly texts, videoconferencing scaled to 100 participants, robust CRM integrations (e.g., Salesforce, HubSpot), hot desking for shared extensions, advanced call queuing, team chat functionality, and an auto dialer for outbound campaigns. For enterprises eyeing SIP trunking, multi-site management, custom analytics dashboards, and dedicated call center tools, a bespoke Enterprise plan is available through direct sales quotes, often tailored for 50+ users.

Add-ons keep costs predictable: extra phone numbers cost $9.95 per month; toll-free minutes beyond the bundle incur low per-minute rates; and hardware such as IP desk phones starts at a one-time $59.99 purchase (with bring-your-own-device support). Number porting remains free, though some initial setups may include a $29.95 activation fee. Compared to legacy phone systems, Ooma's model eliminates the hefty upfront hardware investments and maintenance contracts, making it a cost-effective pivot for businesses in rural areas where reliable VoIP is essential.

Ooma Office VoIP: Features

(Image credit: Ooma)

Ooma Office's feature set emphasizes reliability and core business tools, with over 100 capabilities distributed across tiers to avoid overwhelming small users.

Universal access points include Ooma-enabled IP phones, the cross-platform mobile app (iOS/Android), and softphone options, supporting crystal-clear HD voice calls, SMS/MMS messaging, and fax-to-email conversion.

Ring groups allow simultaneous or sequential ringing across extensions—ideal for sales or support teams—while music-on-hold, call forwarding, and virtual extensions ensure no call drops during off-hours.

Pro and higher tiers elevate the experience with call analytics tracking duration, volume, and outcomes; dynamic caller ID that displays team-specific info; enhanced call blocking powered by Nomorobo (flagging over 2 million spam numbers daily); and Ooma Meetings for video calls with screen sharing, recording, and participant controls.
Integrations have matured significantly, now linking with Salesforce and HubSpot for Pro Plus (contact sync, logging), QuickBooks for billing tie-ins, and Google Workspace/Microsoft 365 for calendar-based availability routing.

Pro Plus exclusives such as shared voicemail pools, online appointment booking widgets, HIPAA-compliant mode (with a Business Associate Agreement for handling protected health information), and performance leaderboards foster team accountability.

Multi-site support lets distributed teams (e.g., a PA headquarters with remote reps) manage unified directories, while bulk user imports streamline onboarding. Recent 2026 enhancements focus on AI-driven insights, such as call sentiment analysis previews in Enterprise, positioning Ooma as more than just a phone system but a lightweight UCaaS platform.

Ooma Office VoIP: Getting set up

(Image credit: Ooma Office)

Getting Ooma Office operational typically spans 15-30 minutes, starting with a quick online signup, number selection or porting (free, processed in one to seven days), and app downloads. Bulk CSV imports handle user provisioning for teams, auto-assigning extensions and devices; compatible IP phones plug into Ethernet for instant provisioning via Ooma's cloud.

For analog holdouts, Ooma adapters bridge existing handsets at low cost. Multi-location setups involve assigning site-specific prefixes and failover rules through the portal—no on-site servers required. Optional white-glove activation ($29.95+) includes expert walkthroughs, ideal for first-timers. Post-setup, firmware auto-updates ensure uptime, with 99.99% reliability SLA on higher plans.

Ooma Office VoIP: Ease of Use

Navigating Ooma Office feels intuitive from the first login, thanks to a clean web-based admin portal that prioritizes speed over complexity—perfect for non-technical owners juggling multiple roles. Adding users, extensions, or ring groups takes just minutes via drag-and-drop interfaces, with customizable ring timers (e.g., 20 seconds per phone before failover) and unlimited virtual receptionist greetings that are recordable directly in the browser.

The mobile app mirrors desktop functionality for calls, texts, and presence indicators (busy/available), enabling field reps to stay connected without lugging hardware.

Pro users rave about the desktop softphone's company directory, one-click video launches, and speed dial groups, which scale decently up to 20-30 seats before feeling crowded. Overall, its low learning curve minimizes training time and earns high marks in user reviews for "set-it-and-forget-it" reliability.

Ooma Office VoIP: Support

(Image credit: Ooma Office)

Ooma delivers round-the-clock support via phone (US-based reps), email ticketing, and live chat, resolving 90% of issues same-day per user feedback. A self-service knowledge base brims with 100+ video tutorials on ring groups, integrations, and troubleshooting, plus a community forum for peer tips.

Enterprise clients access white-glove onboarding, custom SLAs, and a dedicated account manager. Response times average under 2 minutes for chat, making it responsive for urgent outages—strong for the price point.

Ooma Office VoIP: Security and privacy

(Image credit: Ooma Office)

Ooma prioritizes end-to-end encryption for all voice, video, and text traffic (SRTP/TLS protocols), safeguarding data in transit and at rest against intercepts.

Pro/Pro Plus tiers amplify protection with intelligent spam screening (Nomorobo integration blocks robocalls proactively) and password-locked meetings, while HIPAA mode on Pro Plus enforces audit logs, data retention controls, and a signed BAA for healthcare compliance—crucial for PA clinics handling PHI.

The privacy policy outlines data collection limited to service delivery (call logs, billing), with no-sale assurances but legal disclosures permitted. Account access relies on strong passwords, though multi-factor authentication is absent as of 2026 reviews—a noted gap relative to enterprise peers. Regular vulnerability scans and SOC 2 compliance underpin trust for SMBs.

Ooma Office VoIP: The competition

While Ooma Office excels in simplicity and value for small teams, it faces stiff competition from more feature-rich UCaaS platforms at similar prices.

Nextiva's Essential plan starts at $19-$25 per user per month (annual billing), delivering superior call reporting, unlimited SMS/video, and unlimited international minutes to 40+ countries, though it caps advanced AI on base tiers and requires annual commitments.

RingCentral starts at $20 per user per month, with 90+ native integrations (including AI transcription and bots as standard), robust analytics for mid-market scaling, but costs rise for premium video or global expansion.

GoTo Connect, at $27 per user per month for five-plus users, excels in hyper-flexible routing (skills-based queues), deep Salesforce syncing, and granular origin-based reports—ideal for sales-heavy firms—but its interface can feel busier for absolute beginners.

Budget-conscious options like Dialpad undercut at $15 per user per month, bundling AI real-time coaching and transcription across plans, yet skimp on video conferencing depth and toll-free allotments. Finally, 8x8 matches Ooma's $24 entry with 100+ global calling features and contact center add-ons, but its steeper learning curve and setup complexity better serve established enterprises over scrappy startups.

Ooma Office VoIP: Final verdict

Ooma Office remains a top pick for small businesses, those that crave plug-and-play VoIP with virtual receptionist polish and affordable upgrades. Its 2026 refinements in analytics, HIPAA support, and integrations close prior gaps, offering solid mileage without bloat.

That said, if your team anticipates rapid scaling, heavy reporting, or 50+ users, competitors such as Nextiva or RingCentral offer deeper tools at comparable costs, making a trial comparison warranted.

Categories: Reviews

Grasshopper review 2026

TechRadar Reviews - Fri, 04/10/2026 - 10:21

Grasshopper provides a simple, affordable VoIP service ideal for small businesses and solopreneurs seeking professional phone features without the complexity of hardware.
Acquired by LogMeIn (now GoTo) in 2018, it serves over 400,000 customers with unlimited users on flat-rate plans, emphasizing remote work flexibility. Its core appeal lies in the ease of setup on existing devices, business texting, and call management tools tailored for growth, with no per-user fees.

Pricing and plans

Grasshopper VoIP offers three main plans tailored to different team sizes, starting at $14 per month with annual billing and including a seven-day free trial.

The True Solo plan costs $14 per month when billed annually ($18 per month) and includes one phone number and one extension for a single user.

Solo Plus steps up to $25 per month annually ($32 monthly), supporting one number with three extensions and unlimited users. For larger teams, Small Business costs $80/month on an annual plan ($92/month) and includes five numbers, unlimited extensions, and unlimited users.

All plans feature unlimited calling and texting in the US and Canada, voicemail transcription, virtual fax, mobile and desktop apps, and 24/7 support. Higher tiers add multi-user call routing, simultaneous ringing, and advanced options such as call recording to Small Business. Add-ons such as extra numbers cost $9 monthly; extensions range from $3 to $5 monthly; professional recordings are $75 one-time; and Ruby receptionist integration starts at $160 monthly.

Additional fees apply for business SMS setup ($19 one-time plus $1.50 monthly TCR fee) and international calls (up to 95¢ per minute with a $500 deposit). Service focuses on the US/Canada market, with no native integrations or video features.

Features

(Image credit: Grasshopper)

Core features include mobile/desktop apps, unlimited business texting/MMS, voicemail transcription, virtual receptionist, call forwarding/routing/transfers/blasting, custom greetings, phone menu, virtual fax, business hours control, and instant response auto-texts.

Higher plans include call recording, analytics, and multi-number support; add-ons include a professional voice studio ($75/order), call blasting ($10/month), and international calling.

Video conferencing relies on third-party integrations and focuses instead on essential calling and SMS for small teams.

Getting set up

(Image credit: Grasshopper)

Setup takes minutes: select a plan and a local/toll-free number (or port an existing number), download the mobile/desktop app, configure greetings/extensions, and start calling/texting over WiFi/VoIP.

No hardware is needed as it overlays existing phones; extensions support time-based forwarding and announcements for quick customization. Users report seamless activation, with temporary numbers during porting (1-2 weeks).

How easy is Grasshopper to use?

Grasshopper prioritizes simplicity with intuitive apps for calls/texts from any device, masking personal numbers for professionalism.

Extensions and routing handle team coordination effortlessly, suiting remote/hybrid workers in healthcare, real estate, franchises, and consulting. Custom schedules, screening/blocking, and shared access reduce missed calls, though advanced users may find analytics basic.

Support

The company offers US-based phone support 24/7.

You can also reach the company by email or live chat, and there’s a comprehensive online knowledge base with FAQs/videos.

A beta chatbot aids quick resolutions; social media and security-specific emails enhance access. Users praise responsive, knowledgeable agents for billing, setup, and features.

Competition

Grasshopper offers virtual phone numbers, call forwarding, and basic VoIP features for small businesses and solopreneurs. Competitors offer more advanced options, such as AI tools, video conferencing, and team collaboration, often at comparable or higher price points. Key players include Nextiva, Dialpad, RingCentral, and emerging options like Quo and MightyCall.

Nextiva stands out with plans starting at $15/user/month, featuring unlimited calls, video meetings, IVR, and low international rates, surpassing Grasshopper's basic capabilities.

Dialpad, from $15/user/month, emphasizes AI-driven real-time transcription, post-call summaries, and global numbers in 70+ countries, unlike Grasshopper's US-only focus.

RingCentral delivers enterprise-grade tools, including AI summaries, MMS, and 300+ integrations, but at higher costs and greater complexity than Grasshopper's simplicity.

Grasshopper's flat-rate plans (around $25/month for small teams) appeal to budget-conscious solos, offering a better value than per-user models like Nextiva's $75 for five users. MightyCall ($20/month) and Talkroute ($19/month) target growing teams with call recording and modern UIs, while Google Voice ($10/month) is well-suited to Google Workspace users. Larger providers like GoTo Connect and Aircall cater to call centers with analytics

Grasshopper review: Verdict

Grasshopper suits small businesses, prioritizing affordability, simplicity, and scalability over advanced compliance or video.

Larger firms may prefer competitors with broader features, but its low entry price and ease make it a strong starter VoIP option.

Categories: Reviews

‘Apple will grit its teeth and push through’ — new report suggests the iPhone Air 2 isn’t dead, and I sincerely hope it’s true

TechRadar News - Fri, 04/10/2026 - 10:00
Apple will reportedly release the iPhone Air 2 ‘no matter how badly it sells,' and while I don't necessarily believe it, I hope it's true.
Categories: Technology

After soaring 2,200%, DDR4 RAM prices finally fall — but don't get too excited

TechRadar News - Fri, 04/10/2026 - 09:56
We're seeing more positive signs that the RAM crisis is easing somewhat, but be careful not to raise your expectations too high.
Categories: Technology

Microsoft Teams Phone review 2026

TechRadar Reviews - Fri, 04/10/2026 - 09:52

If your business depends on reliable, high-quality voice communication for customer calls and team collaboration, a robust phone solution is essential.

As organizations across industries continue transitioning from traditional PBX setups to modern voice-over-Internet-protocol (VoIP) systems, Microsoft Teams Phone has emerged as one of the most natural options—especially for companies already embedded in the Microsoft 365 ecosystem.

Microsoft Teams Phone extends the familiar Teams interface into a full-fledged business phone system, streamlining internal and external communication.

But while its integration and scalability make it attractive, the platform isn’t without trade-offs. In this review, we cover everything from plans and pricing to usability, features, support, and how it compares against rivals like RingCentral, GoTo Connect, and Zoom Phone.

Microsoft Teams Phone: Plans and pricing

(Image credit: Microsoft)

To use Microsoft Teams as your business phone system, your company must subscribe to one of three Microsoft 365 enterprise plans—E1, E3, or E5. The Microsoft 365 E1 plan costs $10 per user per month and includes web access to Microsoft apps, but it requires an additional Teams Phone license of about $8–$10. The E3 plan, at $23 per user per month (rising to $26 on July 1, 2026), includes desktop apps and the same requirement for an additional Teams Phone license.

The Microsoft 365 E5 plan, currently priced at $57 per user per month (rising to $60 on July 1, 2026), explicitly includes Teams Phone functionality. Businesses can enhance their setup through additional calling plans, such as a domestic calling plan priced at $12 per user per month that provides 3,000 minutes, or a combined domestic and international plan at $24 per user per month that includes 3,000 domestic minutes and 600 international minutes.

Conference rooms and shared devices require separate licenses at around $8–$15 per month, or $40 for Teams Rooms Pro. While these prices may seem high—especially with the upcoming 2026 increases—the value extends beyond telephony to include Microsoft’s core productivity apps, cloud storage, and email, making the total package appealing to organizations already using Microsoft 365 as their digital backbone.

Microsoft Teams Phone: Features

(Image credit: Microsoft)

Microsoft Teams Phone includes most of the core features expected in a premium VoIP solution.

Businesses can set up call queues, forwarding, voicemail, auto-attendants, and customized call routing based on business hours or holidays. Other tools, such as call parking, delegation, transfer functions, and real-time presence indicators, make day-to-day communication more efficient.

However, Teams Phone is less suitable for organizations that require complex call center functionality.

Advanced routing options and detailed ring group configurations are limited, and there is no native support for call recording. Despite Microsoft’s broader software ecosystem, there is still no direct CRM integration with Microsoft Dynamics or other leading CRM platforms, preventing automatic logging of call data.

Reporting tools exist, but they focus mainly on network and call quality rather than on performance indicators such as response times or call-handling efficiency. Because of these limitations, Teams Phone serves smaller and mid-sized businesses more effectively than large-scale call centers that demand higher customization.

Microsoft Teams Phone: Set up

Setting up Microsoft Teams Phone is relatively intuitive, particularly for companies that already use Teams.

Administrators can plan user roles and call routing in the Teams admin center, and provisioning new accounts takes only a few minutes. The system integrates with existing Microsoft services such as Azure Active Directory, making it easy to sync users and permissions. Businesses migrating from older phone systems can port numbers directly, though this process may take extra time depending on the complexity of their network.

The key to a smooth setup lies in preparation. By auditing teams, departments, and workflows before launch, administrators can efficiently configure user groups and call distribution methods. Teams Phone is also highly scalable, allowing organizations to add new users or branch offices with minimal disruption as they grow.

Microsoft Teams Phone: Ease of use

(Image credit: Microsoft)

The user experience is one of Teams Phone’s strongest aspects.

The interface mirrors the Microsoft Teams environment, making it instantly recognizable for employees who already rely on Teams for chat and meetings. For new users, the layout is intuitive and consistent across devices, including Windows, macOS, iOS, and Android.

Microsoft also supports device flexibility, allowing calls to be transferred seamlessly between desktop and mobile devices. Integration with Apple CarPlay makes it easier for mobile workers to manage calls safely while traveling.

Importantly, users do not necessarily need to install the Teams mobile app to receive forwarded calls, which can simplify deployment for organizations that prefer minimal device management. Nonetheless, new adopters should plan training sessions to help staff get comfortable with call routing, queue management, and group settings.

Microsoft Teams Phone: Support

Microsoft offers an extensive library of help resources, including tutorials, troubleshooting guides, and community forums within the Microsoft 365 support portal.

Unfortunately, not all service tiers receive access to live 24/7 technical support. Most users must log tickets through the online portal and then wait for a response, which can vary from a few hours to longer, depending on the issue. The inconsistency in response time and quality is one of the platform’s weakest points, especially for businesses that depend on uninterrupted communication.

For faster help, companies can subscribe to Microsoft’s premium support tiers or work with certified partners that provide managed services and real-time assistance. While these options add cost, they can significantly reduce downtime.

Microsoft Teams Phone: Security and privacy

(Image credit: Microsoft)

Security has long been a strength of Microsoft’s enterprise offerings, and Teams Phone benefits from the same protections.

All data is encrypted with SSL both in transit and at rest, while audio and video traffic use SRTP protocols to safeguard media streams. Businesses that subscribe to E3 or E5 plans also gain access to Microsoft Advanced Threat Analytics, which includes behavioral monitoring and compliance enforcement tools.

Although Microsoft has experienced several security vulnerabilities in the past, the company has maintained a consistent record of addressing them quickly. Teams Phone’s security infrastructure evolves with regular patches and updates.

However, some industries may find Microsoft’s layered licensing model challenging when aiming for full compliance with specific regulations such as HIPAA or GDPR, since additional add-ons may be required.

Microsoft Teams Phone: The competition

The VoIP space is full of strong competitors, and several alternatives offer capabilities that Microsoft Teams Phone lacks.

RingCentral MVP provides a robust feature set, including built-in call recording, CRM integrations with platforms such as Salesforce and Zendesk, and reliable 24/7 customer support. It also integrates directly with Microsoft Teams, offering the best of both ecosystems.

GoTo Connect stands out for its straightforward pricing model and comprehensive feature suite, which includes SMS messaging, fax capabilities, and geolocation-based call routing. Zoom Phone has become increasingly popular among small and medium-sized businesses for its simplicity, pay-as-you-go pricing, and seamless integration with the broader Zoom platform. Other noteworthy options include 8x8 and Vonage Business Communications, both of which deliver advanced analytics, broad global coverage, and a variety of third-party integrations.

While these competitors outperform Microsoft in some areas, none match the native integration that Teams Phone delivers within the Microsoft 365 environment.

Microsoft Teams Phone: Final verdict

For those who already use Microsoft Teams, the ease of moving over to the VoIP offering is a big plus, and it’s also ideal for businesses that are looking to scale up in the future, as purchasing additional user licenses can be completed in minutes.  

The system does come with its flaws, though, and is not a good fit for businesses that require more complex phone configurations. In addition, the cost of purchasing the licenses and call plans can quickly add up if your business has heavy telephone usage, or if you want to use different solutions for other aspects of your business operations which means paying for multiple subscriptions. 

The lack of 24/7 support from Microsoft is also a concern when it comes to troubleshooting and potential downtime. Businesses that want 24/7 support with the system can however get this through a third-party supplier.

Finally, unlike some of its rivals, Microsoft is an incredibly well-established company, and so if you go to the effort of setting up Teams Phone – and buying into the Microsoft ecosystem more generally – the service won't disappear one fine day. 

Categories: Reviews

Google Chrome rolls out a new tool to try and stop infostealer malware in its tracks

TechRadar News - Fri, 04/10/2026 - 09:45
New Device Bound Session Credentials feature for Google Chrome is also coming to macOS soon.
Categories: Technology

Beyond no-log: Tor looks into seizure-proof servers that forget your data

TechRadar News - Fri, 04/10/2026 - 09:40
The Tor Project is working with relay operators to develop "stateless" servers that run entirely in RAM. By forgetting all data upon reboot, these self-wiping relays will protect users and node operators from hardware seizures.
Categories: Technology

There's a sneaky way to watch IPL 2026 for FREE

TechRadar News - Fri, 04/10/2026 - 09:29
We've found a sneaky way to stream IPL 2026 live streams for free from anywhere in the world.
Categories: Technology

'Two Hells collide' — Doom: The Dark Ages and Diablo Immortal unite in a limited-time crossover event, The Slayer Reign, this month

TechRadar News - Fri, 04/10/2026 - 09:17
Blizzard Entertainment has announced a new limited-time crossover event that brings Doom: The Dark Ages to Diablo Immortal.
Categories: Technology

Five things to know about Hungary's election

NPR News Headlines - Fri, 04/10/2026 - 09:10

Hungary votes Sunday in a pivotal test of Viktor Orbán's "illiberal democracy," as challenger Péter Magyar taps voter frustration, with stakes for Europe, NATO and the U.S.

(Image credit: Pool/Getty Images)

Categories: News

Spotify is rolling out new video controls, and as someone who hates its in-app music videos, I know this will be a huge hit

TechRadar News - Fri, 04/10/2026 - 09:00
Spotify's new video controls allow you to disable Canvas videos, music videos, and other visual content for an audio-first experience.
Categories: Technology

8 new movies and TV shows to watch on Netflix, Prime Video, HBO Max, and more this weekend (April 10)

TechRadar News - Fri, 04/10/2026 - 09:00
From returning hit shows to a couple of intriguing new films, here's what you'll want to watch this weekend.
Categories: Technology

AdGuard VPN has a new app for iPhone — and you can try it out for 7 days for free

TechRadar News - Fri, 04/10/2026 - 08:51
AdGuard VPN's latest iOS update (v2.10) is here, bringing a brand-new 7-day free trial to iPhone users. Here’s what you need to know about the latest stability fixes and how you can test out its premium features without spending a penny.
Categories: Technology

Currys refuses to end its Easter sale — I've found the 21 best tech deals that are still available

TechRadar News - Fri, 04/10/2026 - 08:38
The Easter sale is still live at Currys, so I've looked through and picked out the 21 best deals on TVs, laptops, appliances, and more that are worth buying — but the sale will end soon.
Categories: Technology

Amazon is slashing prices on Garmin watches — save up to $350 on best-rated models for running, biking and hiking

TechRadar News - Fri, 04/10/2026 - 08:36
Just in time for spring, Amazon has a huge sale on Garmin watches and I'm rounding up today's best deals, including up to $350 best-selling Garmin models.
Categories: Technology

'How are you using AI?' Your therapist should ask you that question, experts argue

NPR News Headlines - Fri, 04/10/2026 - 08:30

A paper in JAMA Psychiatry says mental health providers should ask if patients are using artificial intelligence chatbots, just as they would ask patients about sleep habits and substance use.

(Image credit: Kiichiro Sato)

Categories: News

Pages

Subscribe to The Vortex aggregator