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Windscribe's free plan is one of the most popular options on the market – and it currently sits in the #3 spot in our best free VPN rankings. With plenty of monthly data, a decent spread of servers, and a long list of security tools, it's easy to see why.

However, Windscribe Free falls short when compared to premium alternatives, including the paid Windscribe plan. If you want a free VPN that'll add an extra layer of security to your browsing sessions, well, it'll do the job nicely, and even toss in an ad and malware blocker for free.

If you want a robust VPN with sleek apps and access to servers around the globe, you might be disappointed. Keep reading, and we'll dig into Windscribe Free's offering in more detail.

Features

Windscribe Free gives users 10 GB of data per month to use as they see fit. This is fairly generous and should be enough to get you through four weeks, but it will run out quickly if you use Windscribe Free for streaming or online gaming. However, there is the option to post on X for an extra 5 GB a month or upgrade to unlimited data for $3 a month.

If you’d rather not shout Windscribe Free’s praises from the rooftops or provide an email during signup, you’ll still receive 2 GB of data a month. It’s a great option for the more privacy-conscious who find themselves in need of a reliable free service.

We were also glad to see that Windscribe Free offers unlimited simultaneous connections. That means you can share your login details with friends and family without worrying about how many people are using the VPN at any one time. The same goes for Windscribe’s paid plans, too, if you choose to upgrade.

Windscribe Free Windows app (Image credit: Windscribe )

Windscribe Free offers up most of the core VPN features you'd expect from a well-known name in the industry. There's a kill switch, called Firewall, that's easily accessible in the Windows, Android, and Linux apps, and we found that it was pretty easy to toggle on and off.

Firewall is set to "Automatic" mode by default. This means that it's toggled on whenever you connect to a Windscribe Free server, so you'll remain protected even if the VPN connection fails for some reason. It also means that Firewall will toggle off whenever you manually disconnect from a server. The "Automatic" setting is the one that most people will use, as it removes the need to flip Firewall on and off manually.

Some folks will want to maximize the protection offered by Firewall, however, and the "Always On" option does just that. It blocks internet access entirely until you connect to a Windscribe Free server, reducing the risk of divulging any identifiable information. It'll certainly add extra steps to your usual browsing routine, but if you're considering it, you're probably at peace with trading a bit of convenience for a lot of security. We're ultimately glad that the free version of the VPN offers it.

The same goes for the auto-connect feature, which is customizable, and the split tunnelling tool. Both of these features are often excluded from free VPNs, so it's great to see that Windscribe Free doesn't water down its offering.

We were impressed by how customizable the split tunnelling tool is, too, especially compared to other free VPNs on the market. The only downside here is that it's not available on iOS. There are two modes to choose from: "Exclusive" allows users to build lists of apps that won't route traffic through the VPN tunnel, which is how most split tunneling tools work.

"Inclusive" works slightly differently, and lets you build a list where only the apps on it will have their traffic routed through the tunnel. It's a real time-saver if you only intend to use Windscribe Free for a few specific purposes (like unblocking streaming platforms) and aren't hugely concerned about your privacy.

The real star of the show, however, is R.O.B.E.R.T. - Windscribe's built-in ad and malware blocker. Paid users get more out of the tool, but it's still available and effective on the free plan, and works quietly in the background to flag potential risks. During testing on our Windows 11 Chromebook machine and iPhone 13, we found that it was effective at steering us away from malicious domains and removing invasive ads.

During our review process, we assembled a list of 50 brand-new malware-hosting links and pitted Windscribe Free against them. The provider successfully blocked 46% of these threats - a decent result that beats some dedicated antivirus tools. VIPRE Antivirus Plus, for example, only blocked 34%, but Bitdefender managed to stop 80%. Still, this underscores the fact that you shouldn't rely on Windscribe Free as your sole security tool.

We were intrigued by Windscribe Free's claim that none of its tools are hidden behind a paywall. That's not the norm, after all, and we just had to put the boast to the test. Windscribe Free says that its premium and free users have access to the exact same roster of tools and, well, we found that this is mostly true.

For a start, free users miss out on port forwarding, which is readily available to paid users. You'll also need to pony up for a subscription to take advantage of Windscribe's full server network spanning 69 countries - and not the meagre 10 that free users have access to. Similarly, some advanced aspects of R.O.B.E.R.T are only available to paid users.

Features score: 7/10

Server network

Free VPNs don’t offer as many servers in as many places as premium VPNs – and Windscribe Free is no exception.

All of Windscribe Free's servers run entirely on RAM. This ensures that no files are left to linger in its storage for too long. Better yet, Windscribe Free had its server setup audited in 2024 to confirm that user privacy is adequately protected.

There are currently 10 countries to choose from: the US, the UK, Canada, France, Germany, the Netherlands, Norway, Romania, Switzerland, and Hong Kong.

This puts Windscribe Free on par with our top-rated free VPN, PrivadoVPN Free. The server distribution is heavily weighted towards Europe, which may be an issue for folks in Asia, Africa, or South America looking for a nearby VPN server to connect to in order to maximize their performance.

Windscribe Free's server location list (on Windows 11) (Image credit: Windscribe )

We think that including a free server in Hong Kong is a pleasant surprise, as very few VPNs typically offer servers in or around China, even if they charge a subscription fee. It’s also nice to see that Windscribe Free lets users actually choose which server location to join, unlike Proton VPN Free.

During testing, we found that Windscribe’s Free servers didn’t suffer from any discernible congestion, as the VPN doesn’t shunt free users into specifically designated free servers (which could cause slowdown).

Plus, Windscribe Free makes it perfectly clear which servers are restricted to paid users in the app, marking them with a star icon.

Server network score: 4/10

Apps

Windscribe Free is available for all of today’s most popular platforms: Windows, Mac, Android, iPhone, and even Linux. In fact, we found Windscribe Free's Linux GUI to be one of the best on the market. It looks and feels just like the other desktop apps.

Additionally, Windscribe Free is compatible with Fire TV and Apple TV, and has browser extensions for Chrome, Firefox, and Microsoft Edge. Windscribe Free doesn't support routers, however, and you'll need to upgrade to a paid plan to download the necessary configuration files.

During our day-to-day use, we found Windscribe Free’s apps to be basic and serviceable. The core features, like the on/off switch and server list, are easy enough to navigate, but the layout proved to be unintuitive – especially compared to the polished offerings from PrivadoVPN and Proton VPN.

We did enjoy that the experience remained similar across all platforms, although there are a handful of key differences to point out. The iOS app, for example, lacks split tunneling, and the Mac app doesn't support split tunneling for apps (meaning you can only exclude specified IP addresses or hostnames).

Finally, Windscribe Free's Android and iOS apps don't have a standard kill switch/firewall, but they do come with an Always-On VPN option, which works in a similar way.

Apps score: 7/10

Ease of use

Windscribe Free’s apps, while easy enough to set up and navigate, were not our favorite to actually use.

We found that the installation process was a piece of cake, however. Simply download the Windscribe Free app from the website, run through the installation wizard, and log in with credentials when prompted.

Windscribe Free opens as a small tile, similar to ExpressVPN and Private Internet Access, and clicking on options, like the server list or settings, expands dropdown menus and new tabs to explore.

We found this to be relatively easy to navigate through – the large on/off button makes connecting to a server nice and quick, and it was great to see that Windscribe Free clearly states how much data remains for the month (and gives users the option to upgrade to a paid plan).

Some of the visual elements of Windscribe Free look pretty snazzy. When we chose a location, for example, the background of the app changed to a hi-res flag, and the location list drops down like a physical panel when you click or tap it.

During our testing process,, however, we did notice areas where the UI was not as intuitive as it could (or should) be – on both desktop and mobile.

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Windscribe Free's settings menu displayed on a Windows 11 machine. (Image credit: Windscribe)Image 2 of 3

Windscribe Free's settings menu displayed on a Windows 11 machine. (Image credit: Windscribe)Image 3 of 3

Windscribe Free's available protocols, as displayed on a Windows 11 machine. (Image credit: Windscribe )

For a start, changing VPN protocol isn’t signposted clearly. You need to tap or click the protocol to choose which one you use, and this might seem obvious, but VPN newbies may be unaware that this text is a clickable element at first glance.

Similarly, there’s an odd gap between the “Firewall” text and the actual toggle switch, which had us wondering, at first, if it was something else that wasn’t labeled.

Finally, Windscribe’s settings could be grouped more intuitively. Currently, users have to do a lot of scrolling to check out all of the options and toggles which, on a mobile device, gets tiresome quickly – especially when we were just looking for one setting in particular.

These are small design quibbles, but today’s top VPNs have truly mastered the art of crafting consumer-friendly apps that don’t raise these questions, which puts Windscribe Free on the back foot in terms of ease of use.

Ease of use score: 6/10

Speed and performance

Windscribe Free impressed us during our in-house performance tests. We recorded respectable speeds of 496 Mbps using the WireGuard protocol, marking it as one of the quickest free services available today. As you might expect, however, Windscribe's premium version was faster, clocking in at 785 Mbps.

We found that these speeds correlated to a smooth, seamless browsing experience where we forgot that Windscribe Free was even running in the background. This was the case regardless of whether we were connected to a local UK server or a transatlantic US server. This kind of consistency is fantastic, and even the lowest speeds we recorded, of 466 Mbps, are more than the average user needs for a stress-free browsing session.

One thing to note is that Windscribe Free did take over five seconds to connect to a server when we began our testing process. Subsequent connections only took a fraction of a second, however, which is what we’d expect to see, so we can’t totally knock the service.

Speed and performance score: 6/10

Unblocking

Free VPNs typically struggle when it comes to accessing streaming platforms, as they don’t have the resources necessary to evade VPN bans and blacklisting. Plus, with limited monthly data caps, free services aren’t all that suited to movie marathons or binge-watching.

The good news is that, for us, Windscribe Free accessed Netflix without any hiccups at all. We were able to browse through the UK, US, and Canada libraries without waiting an age for the page to load.

Similarly, Amazon Prime Video and Disney+ worked like a charm alongside smaller regional services, including BBC iPlayer, ITV, Channel 4, and YouTube.

The picture quality of these streams was high-quality, too, and we didn’t experience any dropouts or stuttering, which is in large part due to Windscribe Free’s excellent speeds.

However, as mentioned earlier, streaming in HD or 4K gobbles up a lot of data, so you’ll need to upgrade to a paid plan to really enjoy Windscribe’s streaming capabilities (and its dedicated Windflix servers).

If you're looking for a solid VPN for torrenting, however, Windscribe Free doesn't quite achieve a perfect score. While the service allows P2P traffic across all of its free servers, the port forwarding tool is reserved for paying customers, which means you may run into issues when seeding files.

Unblocking score: 7/10

Privacy and Security

Windscribe supports a variety of VPN protocols: WireGuard, OpenVPN, and IKEv2. WireGuard uses ChaCha20 encryption, and OpenVPN and IKEv2 use AES-256 encryption. The WSTunnel (OpenVPN over web sockets) and Stealth (OpenVPN over SSL) are also included in the mix, and are designed to bypass VPN detection.

We were able to switch between them easily – although the app did fail to connect at first when using the WireGuard protocol. After switching to IKeV2 and back again, however, the issue resolved itself.

This selection of protocols is pretty par for the course, and we found we had the best overall experience with WireGuard, as it’s a fantastic blend of speed and security.

OpenVPN is a better pick for the security-conscious, though you can expect slower overall speeds. IKEv2, as it automatically reconnects, tends to be the option of choice for mobile VPN users.

During testing, we found Windscribe Free’s R.O.B.E.R.T. tool to be especially effective. We didn’t encounter any ads while going about our day-to-day browsing while it was enabled.

It won’t take the place of a dedicated ad-blocker, but it’s a nice additional layer of security that can help save that precious data by preventing ads from loading and eating it up.

R.O.B.E.R.T. is also customizable, though we found that free users can’t tweak it quite as much as its paid counterparts. For example, R.O.B.E.R.T. allows free users to create just 3 custom rules for blacklisting sites and IPs, and customizable blocklists can only contain ads and malware, and not the adult content, cryptocurrency, social media posts, and more that paid users can add to the mix.

Windscribe’s censorship circumvention tool claims to be able to evade VPN blocks in highly restricted territories – though the service is cagey about how it actually works.

We appreciated that Windscribe Free offers other options for privacy purists, like the ability to pay with cryptocurrency. Plus, users have the option of whether to hand over an email address or not during sign-up. This gives users more control over how much identifiable data they hand over to the VPN.

Finally, Windscribe Free is quietly preparing for a post-quantum world by boosting its KEM (Key Encapsulation Mechanism) in TLS and OpenVPN protocols. In Windscribe's own words, this means: "Our encryption covers more than a 14-year-old boy with a bottle of Axe body spray".

Privacy and security score: 7/10

Track record

Windscribe Free abides by a clear no-logs policy that, refreshingly, is easy to read through and digest. It makes it clear that the VPN isn’t interested in collecting or storing identifiable data.

However, it hasn't always been smooth sailing. Back in June 2021, two Windscribe servers were seized by Ukrainian authorities, though the VPN asserts that it has: "[....] no reason to believe that the servers were compromised or that there was any unauthorized access before seizure."

Given that, on the disk of these two servers, there was an OpenVPN server certificate and private key, a bad actor could feasibly impersonate a Windscribe VPN server and capture and decrypt traffic. This is, however, extremely unlikely, and Windscribe Free invited third-party auditors to comb through its infrastructure to confirm its safety.

This is exactly what we like to see, but this audit took a seriously long time. Windscribe intended to complete the audit in 2021, but the full audit wasn't released to the public until the summer of 2024.

It is also worth noting that, according to recent release notes, there's a "known issue" with the Circumvent Censorship feature – where it does nothing when using the TCP protocol. That could be a major issue for folks living under an oppressive regime who were drawn to this tool, and we'd prefer it if Windscribe Free warned users about the issue when they select TCP and enable Circumvent Censorship. Currently, the only way to figure out that this hiccup even exists is by reading the release notes, and not everyone is going to do that.

Windscribe is headquartered in Canada, a country that’s part of the infamous Five Eyes Alliance, an intelligence-sharing network. Windscribe claims that this “doesn’t matter”, but given the scope of past NSA surveillance, it’s something that users should decide for themselves.

Track record score: 6/10

Windscribe explains that there's no long-term logging, save for what's necessary to work out data usage (Image credit: Windscribe)Customer support

Windscribe Free offers all of the most common avenues of customer support you’d expect from a VPN: live chat, email ticketing, FAQs, and a knowledge base.

During testing, our first port of call was Garry, Windscribe’s AI chatbot. It was able to point us in the direction of well-written articles related to our problem. When it comes to responses from the support team beyond Garry, however, Windscribe warns that it ‘aims’ to reply to your initial ticket within "24 hours", and that "Free users might wait a little longer than Paid users."

Windscribe has also built a chatty userbase in its years of operation, and users have the option of joining the conversation on Reddit and Discord if they want to do some community troubleshooting.

Customer support score: 6/10

Pricing and plans

Windscribe Free doesn't cost a penny, though users have the option to upgrade at any time.

A monthly subscription costs $9.00, which makes the yearly plan a better budget-saving option at $5.75 a month. Windscribe also lets users create their own plan, if they're so inclined, charging $1.00 a month per location.

These prices are pretty steep. Even ExpressVPN, the most expensive VPN in our top rankings, comes in at $4.99 per month (for a 2-year plan). Ultimately, if you're after a feature-rich VPN service that can handle ads, trackers, and malware, it's worth checking out NordVPN, instead, which costs just $3.09 per month if you pick up a 2-year plan.

Pricing and plans score: 4/10

Should you use Windscribe Free?

Windscribe Free is a decent free VPN that has your back if you need VPN protection for absolutely no cost. The addition of R.O.B.E.R.T., a wide selection of server locations, and speeds that rival premium providers make it a fairly tempting option – but it’s let down by its apps.

We found Windscribe Free’s interface to be clunky, especially on mobile, which could be a deal-breaker for VPN newbies looking for the best VPN for beginners. In that case, you’d be better off with Proton VPN or PrivadoVPN, both of which offer more user-friendly apps.

However, if your main use case is scrolling through social media, checking emails, and other day-to-day activities, Windscribe Free will serve you well, so long as you're not using it for anything mission-critical.

Overall score 60/100

Windscribe Free alternatives

1. PrivadoVPN – from $1.11 per month
The best free VPN overall
PrivadoVPN is our favorite free VPN. It packs a lot of functionality into its free plan – and, like Windscribe, is able to reliably access streaming platforms. Add sleek apps into the mix, as well as a 10 GB monthly data allowance, and you have a free service that truly ticks every box.View Deal

2. Proton VPN – from $4.49 per month
The best secure free VPN
Proton VPN Free can't quite keep up with PrivadoVPN Free when it comes to streaming, but if privacy is your main concern, you'll want to check out its full roster of tools. It's also worth noting that Proton VPN doesn't impose a monthly data cap on its free users, meaning you won't have to ration out your browsing, and a recent update made its Windows and mobile apps even easier to use. What's not to like?View Deal

3. Surfshark – from $2.19 per month
The best cheap VPN (and also the fastest)
If you're open to a paid commitment, Surfshark is a stellar choice that won't break the bank. In exchange for as little as $2.19 a month, you'll have access to servers dotted all over the globe, a full security suite, and the fastest speeds we've ever recorded in our in-house testing. As a result, Surfshark is one of the very best Netflix VPNs on the market. You can try Surfshark out in your own time, risk-free, with a handy 30-day money-back guarantee.View Deal

Windscribe Free FAQsWhere is Windscribe based?

Windscribe is headquartered in Canada. From a privacy perspective, this raises concerns due to the country's involvement in the Five Eyes Alliance intelligence sharing network. Windscribe's free and paid plans both adhere to a no-logs policy, however, though we'd like to see the provider invest in a third-party audit of the policy and its apps.

How to get free Windscribe data?

Windscribe Free gives users 10 GB of data per month. However, it's possible to claim an extra 5 GB of monthly data by posting about the service on X.

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Private Internet Access (PIA) is a fifteen-year veteran of the VPN industry, and a great choice for anyone looking for a security-focused service that nails the basics. Power users, on the other hand, will appreciate just how customizable PIA's fleet of apps is.

Admittedly, PIA isn't as feature-rich as its closest competitors, and can't keep up with the likes of NordVPN and Surfshark when it comes to releasing new, innovative tools. It's still one of the cheaper VPNs on the market, though, with a 3-year plan coming in at just $2.03 per month.

Keep reading, and I'll dig into PIA's spread of features, speed testing results, and unblocking power. How does it stack up against today's top contenders? Let's find out.

Features

If you compare PIA against other providers, like NordVPN, solely on the basis of the number of features on offer, you might think that PIA falls short. However, we think that it makes up for the lack of quantity with sheer quality - especially the high level of customization.

Its split-tunnel feature lets you differentiate between apps, IPs, and whether VMs are covered by the tunnel, alongside separate options for forcing DNS requests through PIA’s in-house encrypted DNS servers even if you’re not using the VPN tunnel.

PIA gives you access to some automation rules that you can use to force the VPN to activate (or deactivate) when you’re connecting to certain networks, making it just that little bit easier to work PIA into your daily routine.

Plus, it also uses its own encrypted DNS servers, which keep your browser requests hidden from your ISP. This also allows it to offer Mace, which is a built-in ad, tracker, and malware blocker. By blocking requests to known malicious URLs using their DNS server, Mace keeps unwanted content from being sent to your machine. It’s a good idea, but our testing suggests it shouldn’t be your only defense against ads.

There are some pretty strong obfuscation settings on offer from PIA too, giving you the choice between Shadowsocks and a SOCKS 5 proxy. Both will wrap your VPN connection inside a separate TLS tunnel, making it appear to anyone monitoring your data as though you’re just sending normal encrypted browsing traffic. While Shadowsocks is a little outdated compared to the obfuscation ExpressVPN offers, it’s still one of the best solutions if you’re being blocked from creating VPN connections by a network administrator.

Features score: 8/10

Server network

PIA's server network covers 91 countries with 152 locations, including servers in all 50 US states. Although some of these are virtually hosted, this makes it one of the few VPNs available with comprehensive US coverage. Only NordVPN even comes close in terms of North American locations, but with only 17 locations to choose from in the US, it still doesn’t hold a candle to PIA.

Unfortunately, the server network is less impressive on an international scale. PIA lacks coverage across Asia, in particular, lagging behind our other top-rated VPNs. The same can be said for Africa, the Middle East, and Oceania, but this is a rather grim constant across the industry.

If you're looking for a rock-solid choice for America, with plenty of Stateside coverage, PIA is a stellar choice. If you have your eye on more far-flung corners of the globe, however, the provider just doesn't have the same reach as the likes of NordVPN.

Server network score: 7/10

Apps

PIA boasts a range of well-designed apps for pretty much every platform you can imagine. This includes Windows, Mac, Android, iOS, and Linux. We're also glad to see that feature parity is consistent across all of PIA's desktop apps in terms of features and UI. This is a nice change from the norm – a lot of VPNs leave their Mac and Linux users underfed, after all.

Overall, the desktop experience is straightforward, but checking under the hood will reveal a selection of handy tools. The quick-connect bar holds several different locations and is split between your favorites and the last VPNs you’ve connected to. It’s pretty handy if you’re swapping back and forth between the same VPN several times.

(Image credit: Future)

There are two different ways to set up the client dashboard. The first is a basic interface that just gives you the connect button, the location selector, and a reminder of what your home IP and VPN IP are. It’s everything the average user needs to see at a glance, but if you’re interested in all of the techy stuff you can hit the dropdown button and you’ll be presented with a wealth of information, including in-depth details on your connection performance, session statistics, and all the choices you’ve made about how your VPN protocol is set up. It’s all very efficient in how it’s presented, wasting minimal space in the app window.

There’s also a VPN snooze timer that lets you turn the connection off for a few minutes. It’s rare that I’m turning off my VPN regularly enough to remember that there’s a feature to turn it off for a few minutes at a time, but it works and it’s convenient.

While the Android app used to look fairly outdated compared to the rest of the PIA line, a recent update brings the Android app in line with its desktop counterparts as well as the iOS version. The update hasn’t just given it a slick new UI, as you’ve also got access to a new dark mode and some advanced configuration options that let you get the most out of the multi-hop, DNS, and automation features you’ll be familiar with from the desktop version.

Apps score: 9/10

Ease of use

PIA is a great choice for VPN newbies and anyone else who wants a sleek experience. However, we do think it's possible to get lost in the weeds if you toggle over to the "detailed" view of the app. This customizability is one of PIA's biggest selling points, though, and power users will relish the chance to tweak the provider down to the last detail.

The simplified app lets users hit the big "Connect" button and, after a moment, enjoy rock-solid VPN protection. This minimalist approach to a VPN gives PIA serious crowd-appeal, and we like that the options in the settings menu are all explained with a handy tooltip, too. Despite its reputation, PIA doesn't require you to have a degree in cybersecurity to make the most of its functionality.

Ease of use score: 8/10

Speed and performanceHow we perform speed tests

(Image credit: Shutterstock)

We have two virtual computers: one in the UK, and one in the US. We test the service's speeds across OpenVPN and WireGuard multiple times per day over multiple speed test sites, giving us an idea of the average speeds. If you have any questions, you can find out more about our VPN testing methodology.

Testing VPN speeds is a key part of our review process, and we use a freshly upgraded 10 GB line and a local UK-based server in our process.

Private Internet Access isn't a certified speed demon. When we connected to a nearby Dublin server and put its WireGuard protocol to the test, we saw speeds of 621 Mbps. It marks a decent improvement over our last test result of 436 Mbps, though, even if NordVPN and Surfshark blow this performance out of the water with results of 1,256 Mbps and 1,615 Mbps, respectively.

Still, we've never experienced any major slowdown or sluggishness when using PIA in our day-to-day browsing. These average speeds are also more than quick enough to keep up with traditionally bandwidth-intensive activities, too, like HD streaming, online gaming, and torrenting.

Switching to OpenVPN, we recorded results of 244 Mbps. OpenVPN speeds tend to be slower than their WireGuard-based equivalents, because it's just not as well optimized for speed, and these results are par for the course - but not particularly impressive. ExpressVPN, for example, achieved 898 Mbps in our testing, making it a better pick for folks who want to stick with OpenVPN but enjoy a WireGuard-worthy performance.

It's also worth noting that we observed consistent speeds throughout the day, with average latency and noticeably less jitter than the other services we’ve tested, making PIA ideal for gaming.

Speed and performance score: 6/10

Unblocking

One of the biggest, most thorough tests we put today's top VPNs through determines how well they can access popular streaming platforms from around the world. After all, these services regularly geo-restrict their content libraries and often detect VPN usage, demanding that you switch your VPN off to enjoy your favorite shows or sports.

They do this by blocking IP addresses known to belong to VPNs, and it means that only the VPNs that invest in their IP pools, and frequently refresh them, can reliably access streaming content.

We're happy to report that PIA's unblocking power is fantastic. We tested it with Netflix in a variety of regional choices (UK, US, Canada, Japan, and Australia) to see how it does. It worked, and the same goes for Disney+ and Amazon Prime, as well as regional services such as BBC iPlayer, Channel 4, ITV, 10 Now, and 9Play. No real issues with lag, and no need to change servers, everything just worked, which is a big positive for PIA.

PIA is also a capable torrenting VPN. Its speeds aren't chart-topping, but it does offer port forwarding – whereas plenty of its competitors don't.

Port forwarding allows you allows you to accept incoming connections to your VPN’s IP address, so you can communicate with more peers in a P2P network.

Unblocking score: 10/10

Privacy and security

Private Internet Access has built a sturdy reputation as one of the most security-focused services on the market – and it delivers, for the most part.

Browsing traffic is protected by industry-standard AES-256 encryption and today's two most popular VPN protocols: OpenVPN and WireGuard. Both are widely accepted as secure, reliable technology, though you'll want to stick with OpenVPN if airtight privacy is your main goal, whereas WireGuard is more suitable for day-to-day browsing, or times when you want to balance security with speed.

Admittedly, PIA lacks the extra features offered by the likes of NordVPN and Surfshark, but it does boast all of the core tools a VPN needs.

There’s a kill switch on all its apps, which automatically blocks internet traffic if the VPN connection drops, ensuring that your data remains secure at all times. There are no DNS leaks here either. PIA’s own encrypted DNS servers route all of your domain requests, which prevents your DNS queries from being exposed to your ISP or a third party on the network.

PIA is committed to a strict no-logs policy. This has been independently verified by Deloitte in two separate audits, the most recent of which was conducted in April 2024. According to the audit, PIA’s systems are not configured to log user activity, and there is no way to trace online actions back to specific individuals. However, the full report of this audit is only available to PIA customers. While it’s good to see that PIA has undergone independent verification, making these reports publicly accessible, as ExpressVPN does, would bolster trust even further.

Despite providing very strong protection, our testing picked up some areas where PIA could improve. We tried running Mace through a gauntlet of phishing URLs to see which ones it’d block. So, with 100 brand new malicious URLs from anti-phishing experts OpenPhish, PIA managed to block… two of them. We think this is because Mace is pulling from a blocklist of known suspicious links, and most of the URLs we’re testing are fresh threat intelligence. Still, it’s notably weak, far below what we’d expect from a top-tier VPN.

Privacy and security score: 8/10

Track record

Private Internet Access has a strong track record of maintaining user privacy and delivering reliable service over the years. The only black mark against it is the acquisition by Kape Technologies in 2019, which caused some serious concern. Before their pivot to providing VPN brands, Kape’s primary output was browser add-ons which injected adverts and monetized their browsing data. Although consumer trust in PIA plummeted after this revelation, it's done a lot of work to win back that trust with regular no-logs audits that demonstrate it's not following in Kape’s footsteps.

In fact, PIA has dealt with several court cases where it was legally obliged to turn over user information. It responded by asserting it had nothing to turn over, which is pretty impressive. PIA has also demonstrated a commitment to transparency by regularly releasing Transparency Reports, which detail the number of legal requests the company receives and how it handles them.

Track record score: 7/10

Customer support

PIA's customer support has room for improvement. As you might expect, there's a 24/7 live chat channel and email ticketing system, but we found responses could be sluggish across both of these avenues. Naturally, that's not ideal if you have a more pressing problem.

On the other hand, if you prefer doing your own troubleshooting, you'll be glad to learn that PIA has its very own customer forum and knowledgebase. The forums are active and packed with experienced users who are (typically) happy to help squash any issues, and the knowledgebase is well organized and easy to navigate.

The one quibble we have with the knowledgebase, however, is that a lot of the support articles are outdated. The basic information remains solid, but we'd like to see these pages receive an update that adds extra depth and detail.

Customer support score: 7/10

Pricing and plans

Private Internet Access is one of the most budget-friendly VPNs on the market today. In terms of pure value for money, however, it lags behind NordVPN and Surfshark by a heel.

The monthly plan starts at $11.95, which is just a little bit over what you’d expect to pay for a top-tier VPN. Once you start getting into the long-term plans, however, the price drops through the floor. The annual plan only costs $3.33 a month, which is already cheaper than most plans offered by other top VPNs. It gets even better though, as the three-year plan costs as little as $2.03 per month, which also includes three additional months free.

The service includes all core features in its base price, without any hidden costs or paywalled features. The only extra you’d be expected to pay for is the dedicated IP option, which costs another $5 a month. This is understandable, as providing dedicated IPs is inherently expensive for a VPN provider because of the worldwide shortage of IPv4 addresses. Surfshark’s dedicated IPs are a little less costly at $3.75 a month, but if you opt in for a two-year plan PIA’s dedicated IPs drop down to $2.50 making it one of the cheapest around.

PIA also offers a 30-day money-back guarantee, giving you ample time to test the service risk-free.

Pricing and plans score: 9/10

Should you use PIA?

PIA is an excellent VPN for the cost. It might not be as fast as Surfshark, offer as many features as NordVPN, or give you as many locations to connect to as ExpressVPN, but if you need a VPN that absolutely nails all of the core things you need to do and don’t want to spend too much, PIA is perfect. It’s also a VPN you can absolutely trust when it comes to privacy and security, and it’s one of the few providers out there that offers a Linux client that’s just as good as the Windows or MacOS client.

Out of everything that PIA could do better, speeds are at the top of the list. That’s not to say it’s a laggy VPN. It’s still lightyears ahead of most VPNs you could pick, but it’s just outclassed by alternatives like Proton VPN or Surfshark. It’s also starting to lag behind in innovation compared to the likes of NordVPN.

Total score: 79/100

3. Private Internet Access – from $2.03 per month
Packed with features and advanced tools
Private Internet Access (PIA) is a battle-tested provider with its very own built-in ad-blocker—and one that'll handle trackers and malware, too. PIA is jam-packed with customizable features that advanced users will love and unlimited simultaneous connections. So, you can cover all of your gadgets with one plan, and enjoy a 30-day money-back guarantee.View Deal

PIA alternatives

Not sure if PIA is the right fit for you? Here are our top alternatives you can currently pick up, all of which you can test with a 30-day money-back guarantee.

1. NordVPN – from $2.99 per month
The best VPN overall
NordVPN sits at the top of our rankings with a virtually unbeatable spread of features and some of the quickest, most reliable speeds we've ever tested. All of its apps, across platforms, are sleek and clutter-free, and you can even add built-in ad and tracker blocking to your plan. Plus, NordVPN is one of our favorite VPNs for streaming, thanks to its ability to access platforms from all corners of the globe. Interested? See how NordVPN compares to Surfshark with a risk-free 30-day money-back guarantee.View Deal

2. Surfshark – from $1.99 per month
The best cheap VPN (and also the fastest)
Surfshark is a budget-friendly option that doesn't pull punches when it comes to speed, security, or simplicity. It always aces our testing, especially when it comes to unblocking streaming content from all over the world, and its blistering performance means that you won't be slowed to a crawl when checking out HD movies or going about your day-to-day social media scrolling. Plus, with unlimited simultaneous connections to play with, you can protect all of the gadgets in your home with just one plan. Take Surfshark for a test drive today with a 30-day money-back guarantee.View Deal

3. ExpressVPN – from $5.32 per month
The best VPN for beginners
ExpressVPN might not rule at the top of our overall rankings anymore, but it's still our top recommendation to anyone on the hunt for a beginner VPN. Its apps are nice and easy to set up and use, regardless of your skill level, and it's jam-packed with security-boosting tools designed to keep snoopers at bay. While ExpressVPN is on the pricey side, you can sweeten the pot with a nifty 30-day money-back guarantee.View Deal

Frequently asked questionsDoes PIA log user activity?

No, Private Internet Access has a strict no-logs policy, which has been independently verified by Deloitte through multiple audits. This means that PIA does not track or store any data related to your online activities while using the VPN.

Can PIA unblock Netflix and other streaming services?

PIA is more than capable of accessing in-demand streaming platforms – Netflix included. During our testing, we found that PIA had no trouble unblocking content libraries in the US, UK, and Japan. Plus, it works like a charm with other sites, like Prime Video, Disney+, and BBC iPlayer.

Is PIA suitable for torrenting?

Yes, PIA is a stand-out choice for torrenting and P2P activity. All of its servers support P2P traffic and there aren't any bandwidth caps to worry about. Plus, PIA is one of only a handful of reliable services to offer port forwarding.

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