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Some fantastic games are coming to Xbox Game Pass this month — here are the ones I'd recommend trying first

TechRadar News - Wed, 01/21/2026 - 06:42
A leaker claims that the next Resident Evil remake will be a fresh version of an underrated spin-off.
Categories: Technology

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Avengers: Doomsday's action will 'eclipse everything else Marvel has ever done', insider says — and details about its first scene seem to have leaked online

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The Final Fantasy VII Remake Intergrade Switch 2 version is better than I expected — it isn’t flawless, but the game is still absolutely brilliant

TechRadar Reviews - Wed, 01/21/2026 - 06:20

Ever since I first played it on the PS5 a few years ago, I’ve been certain Final Fantasy VII Remake Intergrade is a gaming masterpiece – the inarguable best way to play the role-playing game (RPG) classic that is Final Fantasy VII. But now that it’s coming to the Nintendo Switch 2, is the game still as excellent?

TL;DR, yes, but I’m left feeling like the Switch 2 edition is only the second best way to play the best way to play Final Fantasy VII.

I’m not the only person who loves Final Fantasy VII Remake. Former TechRadar Computing Hardware expert Jackie Thomas gave it five stars out of five back when it released on the PS4 almost six years ago, and the story, music, and general beauty of the game haven’t changed with this port.

But as you’d expect, going from a home console to a handheld hybrid, some technical downgrades are to be expected – with both texture quality, framerate, and fidelity dips noticeable, though playing in Docked mode does give it a noticeable visual bump.

(Image credit: Square Enix)

That said, are you playing on the Switch 2 for graphical superiority? If you are you might want to rethink your console choice, as the true beauty of the Nintendo hybrid is its ability to game on the go, and for an tens-of-hours-long RPG – that’ll hold your attention between 30 and 90 hours based on whether you want to focus on the story, complete a few side quests along the way, or seriously devour every piece of additional content across both the main campaign and bonus Intermission downloadable content (DLC) episode – is essential for more time-strapped gamers.

Finding time to play all of that at home can be tough, especially if you share your TV. Taking Final Fantasy 7 Remake on the go as part of your morning commute, on trips if you travel regularly, or simply enjoying it in portable mode on the couch while someone else uses the main screen in your home entertainment setup makes finding the time much more manageable – meaning you can actually start enjoying the games you buy, and not just stare at them in your ever-growing digital library.

If this convenience is what you crave, you’ll love Final Fantasy VII Remake Intergrade on the Nintendo Switch 2. For everyone else, this game is still required reading, but you’d be better served by its PlayStation 5 edition (provided you have access to the console).

(Image credit: Square Enix)

Final Fantasy 7 Remake is part one of Square Enix’s recreation of the 1997 RPG, Final Fantasy 7. While it is, in some ways, simply a third of a game, the care and attention put into every inch of this title doesn’t leave you feeling shortchanged.

As I mentioned in the intro you can easily spend close to 90 hours playing Remake if you sink your teeth into every challenge the game has to offer, including finishing every side mission, earning the high score in every minigame, completing the game on Hard mode (which requires a whole replay), and besting the greatest foes in Shinra’s virtual battle zone.

I can say, as someone who has done exactly this, you won’t regret the time you spend in Midgar, but even if you simply focus on the main quest-focused story (including the Intermission story featuring Yuffie), then you’ll still be savouring Final Fantasy VII for around 30 to 40 hours.

Even if you’ve played the 1997 version, there’s plenty to enjoy here too.

The Remake expands on the story in a way that better fleshes out each character, the relationships between the key players, and (if I’m honest) makes the experience much more engaging rather than what could at times feel like a slog.

There are a few new twists and turns to discover as well, but every single one feels like a worthy addition to the mythos and the core story FFVII is telling – rather than fluff that would detract from its message.

Combat ready!

(Image credit: Square Enix)

The gameplay has had a tune-up, too.

I enjoy turn-based battling, but Final Fantasy VII’s approach to combat is undeniably more active and approachable to a wider audience. At the same time, I appreciate the “Classic” difficulty mode the game introduces, which helps to return some of the accessibility offered by turn-based combat if you want it.

If playing regularly, you must actively attack and block with your character to charge ATB so you can perform more powerful skills and spells. In Classic mode, the characters all fight and guard automatically, letting you simply focus on which enemy to target and when you want to use those more powerful moves.

It’s not a substitute for the slower pace of turn-based fights, but feels closer to it if you require a slightly calmer pace.

(Image credit: Square Enix)

In any case, with this more active approach to combat comes complexity where lots can be happening at once – especially in bigger fights that have Cloud, Tifa, and Barrett slashing, punching, and firing away at a small army of Shinra guards and bots returning fire – but the Switch 2 did its best to keep things flowing smoothly.

There’s no in-system way to track framerate, but the gameplay did seem to hold steady at 30 frames per second (fps) as Square has promised. If you’re used to higher rates, you’ll notice some frameyness to the game in handheld mode, but honestly, it doesn’t detract from the experience – especially since this isn’t a game like a shooter where 60fps-afforded precision is essential.

There are also a few noticeable texture and model downgrades compared to the PlayStation version, which are even more apparent if, like me, you’re used to the PS5 rendition rather than the PS4 edition of Remake. When you dock your Switch 2, however, things do start to look a lot better, and even in handheld mode, there is an undeniable beauty to Final Fantasy VII Remake that persists even if the overall quality has taken a hit.

Again, as I mentioned in my intro, it’s also not like you’re choosing the Switch 2 for its graphical fidelity. Quality is the price we pay for handheld convenience, and I’ll hold firm to the fact that this port does look great, even if not quite as great as the PlayStation edition. It just comes down to what you value more.

(Image credit: Square Enix)

The only other point I’ll make on the Switch 2 vs PlayStation comparisons is cost.

At launch, the Switch 2 Final Fantasy 7 Remake Intergrade will cost you $39.99 / £39.99 / AU$69.95. It’s a reasonable price of entry in my mind, but you should note that a twin pack of Remake and its part 2 Rebirth on PS5 will set you back $59.99 / £59.99 / AU$159.95 (it’s not such a great deal based in Australia at full-price, though I’ve seen it on sale for much less in each of these regions meaning it’s a better deal than these numbers make it look).

Two games for effectively the price of one-and-a-half (or even for the price of one if you get the twin pack with a discount) is clearly a good deal. So if you have access to both consoles, and won’t appreciate the convenience of handheld mode, or would appreciate the better value proposition, then you might want to consider your options for how to experience Final Fantasy VII.

(Image credit: Square Enix)Should you play Final Fantasy 7 Remake Intergrade on the Switch 2?Play it if…

You want to experience one of the greatest RPGs ever made again
FFVII is beloved for a reason, and the remake is simply the best way to experience the story in 2026.

You care about portable gaming
The game runs really well on the Switch 2 in handheld mode. Sure, it isn’t graphically perfect, but that’s not what the Switch 2 is for.

You like games with lots of content
You can easily spend over 50 hours playing this title if you devote yourself to its bonus content and DLC in addition to its main story, you might even stretch to closer to 90 hours if you want to complete hard mode too. So if you like long games this is a solid pick up.

Don’t play it if…

You have a PS5
The Nintendo Switch 2 version is good, but for the most cost-effective and best quality way to experience FFVII on console, you should play the PS5 version if you can.

You want high quality and performance
This title still looks beautiful on the Switch 2, but it does look more framey and overall looks lower quality than non-handheld versions.

You want turn-based action
The appeal of classic RPGs is turn-based combat, and while this remake maintains elements of that style of gameplay it’s a very different experience.

(Image credit: Square Enix)Accessibility

Final Fantasy VII Remake Intergrade has several difficulty controls to help with accessibility.

There’s Classic mode if you’d prefer a simpler battle system, but also the ability to always have max HP, a full ATB gauge, and constantly deal max damage (among other effects) that can make the game more approachable.

Beyond this, there are subtitles for all cutscenes, and there isn’t a built-in colorblind mode, which can unfortunately make a couple of fights and minigames a little tougher if you are colorblind.

How I reviewed Final Fantasy VII Remake on Nintendo Switch 2

I’ve already put over 80-hours into Final Fantasy VII Remake and its DLC episode on my PS5 – as I mentioned in my review, I enjoyed it so much I went out of my way to get every trophy – so I already knew my thoughts on its mechanics and its story before booting this title up, and had a great point of reference for the Switch 2 version.

The focus of this review was to test how well the Nintendo Switch 2 can handle the game I love. To test this, I played the title over many, many hours in both docked and handheld mode, made sure to explore both the main story, side quests, and minigames, and made notes about its technical capabilities.

I reviewed this game using a standard Nintendo Switch 2 when in handheld mode, and on a Amazon Fire TV Omni QLED with a Sonos Beam (Gen 2) soundbar, and an 8BitDo Ultimate 2 controller in docked mode.

Categories: Reviews

The Final Fantasy VII Remake Intergrade Switch 2 version is better than I expected — it isn’t flawless, but the game is still absolutely brilliant

TechRadar News - Wed, 01/21/2026 - 06:20
Final Fantasy VII Remake Intergrade is incredible, and while the Nintendo Switch 2 version is a step down, I still love it.
Categories: Technology

Looking for a rice cooker? I test kitchen tech for a living, and these are my 3 recommendations for perfectly fluffy results

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What to expect from Trump's Davos speech. And, the DOJ subpoenas Minnesota officials

NPR News Headlines - Wed, 01/21/2026 - 06:11

President Trump is expected to address affordability at the World Economic Forum today. And, Minnesota officials react after the Justice Department subpoenas them.

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Categories: News

Blinken and British counterpart signal trans-Atlantic unity with visit to Ukraine

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Secretary of State Antony Blinken and his British counterpart, David Lammy, are raising alarms about Iranian ballistic missiles in Russia that threaten Ukraine.

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How North Carolina erased medical debt for 2.5 million people

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We rate the GoPro Hero 13 Black as 'the best action camera for most people' — and right now it has a superb deal at Adorama

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The EU wants to overhaul cybersecurity to shut out 'high-risk' foreign entities

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OnePlus says rumors of its demise are 'false' and 'unsubstantiated' — and we're glad to hear it

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Zoho CRM review 2026

TechRadar Reviews - Wed, 01/21/2026 - 04:47

Zoho CRM, which unsurringly is part suite of tools created by Zoho, a company renowned for its suite of productivity applications, has been one of the best CRM platforms available since its inception in 2005.

With a user base exceeding 250,000 businesses worldwide, Zoho has established itself as a reliable and feature-rich platform for sales management, marketing, and customer support activities. It's a versatile CRM that can be tailored to meet specific organizational needs. Some key functionalities include lead and deal management, sales automation, and advanced analytics, all powered by an intelligent AI tool called Zia.

Throughout this review, I will share my detailed analysis of Zoho CRM, exploring its key features, functionalities, and how it can benefit businesses in managing customer relationships effectively.

This analysis is backed by TechRadar Pro’s commitment to exhaustive, hands-on testing. We don’t simply evaluate Zoho CRM based on its marketing materials; we spend hours navigating its interface, setting up automation Blueprints, and stress-testing the Zia AI assistant with real-world data. Our reviews are 100% independent, and we never accept payment for product rankings. This ensures that our verdict on Zoho’s complex feature set - and its value for money - is based entirely on how the platform performs under the pressure of daily business operations.

Zoho CRM core capabilities

(Image credit: Zoho)

When reviewing Zoho’s CRM platform, I found a robust set of features that cover the essential needs of most organizations. The platform provides a centralized database for managing contacts and accounts, making it easy to store and access customer information. I was able to quickly import my existing contacts via CSV file and map the fields to match Zoho's system. The interface for viewing and editing contact records is clean and intuitive, with the ability to log activities, tasks, notes and attach files.

Zoho CRM's lead management tools allow you to customize the lead lifecycle stages to match your sales process. You can capture leads from various sources, including web forms, social media, and manual entry. As leads progress, you can convert them into contacts, accounts and opportunities with one click. I appreciate the ability to create multiple sales pipelines for different products or business units. The drag-and-drop deal pipeline view gives a nice visual overview of where each opportunity stands.

Forecasting is another core feature, with the ability to generate revenue projections based on the deals in your pipeline. Being able to create multiple pipelines for different products or services was particularly useful. I could easily track deal progress, set probability percentages, and generate accurate sales forecasts. Zoho uses a weighted probability based on deal stage to predict the chances of closing. This provides more accurate forecasts than relying on gut feel or arbitrary percentages. You can also adjust the forecast categories and timeframes to suit your needs.

While the built-in reports cover most standard KPIs and metrics, I did find the report builder a bit cumbersome to use compared to some other CRMs I've tried. It gets the job done but requires a bit of a learning curve to master. On the plus side, the dashboards are attractive and you can lay them out with a variety of chart types and widgets to visualize your key data points.

Zoho CRM seamlessly connects with other Zoho applications, creating a cohesive ecosystem for business operations. Additionally, it offers integrations with popular third-party tools like Google Workspace, Microsoft 365, and various marketing automation platforms. You also have access to a custom API to build your own integrations from scratch with code.

Zoho particularly shines when it comes to mobile access. The mobile app is full-featured and works seamlessly to keep data in sync, even when offline. This is a big advantage for sales reps who spend much of their time on the road, which is increasingly common in the age of hybrid work. The app is intuitive and makes it easy to pull up customer information, log calls, and update deals and tasks from your smartphone.

Things get a little more interesting when you factor in Zoho’s newly introduced AI-powered sales assistant called Zia. Zia offers predictive lead scoring, anomaly detection in sales trends, and even suggests the best times to contact leads based on past interactions. I found these AI-driven insights to be generally accurate and helpful. However, it's worth noting that the full potential of Zia is only unlocked in the higher-tier plans, which can increase costs considerably.

While it may lack some of the advanced features or depth of customization of the market leaders, Zoho CRM meets the needs of most small to mid-sized companies and sales teams. However, it would be interesting to see how well the CRM stacks up once the AI features have had a chance to develop a bit. Users got a glimpos of this recently with Zia moving from a passive assistant to an Agentic AI helper. Now Zia can autonomously perform tasks like identifying at-risk renewals and drafting hyper-personalized recovery emails based on historical sentiment analysis.

How easy is Zoho CRM?

(Image credit: Zoho)

In the last few years, Zoho has made significant progress in improving the user interface and overall usability of its CRM. I found the new interface to be clean and intuitive, with a logical layout that made it easy to access key features and information. The home screen provides a comprehensive overview of important metrics and tasks, allowing me to quickly grasp the status of my sales pipeline and prioritize my activities for the day. Updates keep coming in this area, too, with Zoho recently launching a unified navigation sidebar that allows users to switch between CRM, Zoho Desk, and Zoho Books without a full page refresh, significantly reducing tab fatigue for users of the Zoho One suite.

I also appreciated the ability to tailor the interface to my specific needs, from rearranging the menu bar to creating custom fields and layouts. However, it's worth noting that while basic customizations are straightforward, more complex modifications may require a steeper learning curve.

Onboarding is relatively straightforward, thanks to the detailed instructions provided on the website and the inclusion of sample data to help new users get started. I found the step-by-step guide particularly helpful in setting up my account and configuring initial settings. That said, the sheer number of features and options available can be overwhelming at first.

Zoho offers a wealth of training resources to help users become proficient with the system. Its knowledge base is extensive, featuring detailed tutorials, training videos, and live and on-demand webinars. I found these resources to be well-organized and easy to follow, which significantly reduced the time it took me to become comfortable with the platform's core functionalities.

In terms of the learning curve, I found that mastering the basic features of Zoho CRM was relatively quick. Within a few days, I was able to navigate the system confidently, manage contacts, and track deals. However, becoming proficient with more advanced features, such as complex automation workflows or in-depth reporting, required more time and practice. One of these automation features is the newly launched Pathfinder, which uses machine learning to map out the most successful customer journeys in your specific industry, suggesting when to automate a touchpoint versus when to trigger a manual call. Although Pathfinder is pretty intuitive, it's somewhat complicated to set up.

While the CRM is generally user-friendly, there are still areas where it could improve. For instance, some users have reported that creating multi-module reports can be challenging and may require additional training or support. Also, while the AI features like Zia are powerful, they may take some time to learn and be fully leveraged. Higher-tier plans offer more advanced features and customization options, which can increase the complexity for users. However, these plans also come with additional support options, including onboarding assistance and dedicated account managers.

Zoho CRM integrations

Before we talk about third-party integrations, it’s important to acknowledge the level of functionality that you can extract simply from using Zoho’s own suite of productivity software — all of which integrate seamlessly with its CRM. With more than 40 different applications, including Zoho Webinar, Zoho Social, Zoho Books, and Zoho Surveys, it’s incredibly easy to extend functionality without having to rely on third-party providers.

Apart from that, Zoho also offers 600+ ready-to-use integrations for popular apps like QuickBooks, Google Workspace, Slack, Shopify, RingCentral, and DocuSign, among others. I found the process of setting up these pre-built integrations to be straightforward. Most integrations can be activated with just a few clicks, with clear documentation and setup guides for each integration.

However, for those looking to create custom integrations or connect with less common applications, Zoho CRM offers a robust API. The REST API documentation is comprehensive and well-organized, covering various aspects such as authentication, rate limits, and available endpoints. As I delved into the API documentation, I appreciated the clear examples and explanations provided, which would be helpful for developers of varying skill levels.

Zoho is also uniquely committed to making sure that developers have everything they need to build their own integrations. The Developer Console offers up a lot of different resources, including documentation, courses, ebooks, and webinars — to help developers at every stage of the integration process.

In terms of reliability, the experience is mostly consistent. Data is accurately and efficiently synchronized, minimizing the risk of discrepancies or delays. However, there is mention of users encountering some minor issues with workflow rules and alerts not functioning as expected, if you look at the different reviews available online.

How good is Zoho CRM customer support?

Speaking of customer support, Zoho can be a bit of a mixed bag. On one hand, Zoho offers a variety of support channels, including phone, email, and live chat, which provide flexibility in how users can reach out for assistance. But the quality of support received can be wildly inconsistent, depending on the agent you’re paired with at the time. Response times can also vary from time to time, leaving users frustrated.

Zoho does provide a robust self-service resource center, which includes a knowledge base, user guides, tutorials, and community forums. I've found these resources to be quite comprehensive and well-organized, making it easier for me to find answers to common questions and troubleshoot issues on my own. The step-by-step tutorials and user guides have been particularly helpful in navigating the various features and functionalities of the platform.

That being said, there have been instances where the self-service resources fell short in addressing more complex or specific issues I encountered. Thankfully, Zoho provides dedicated onboarding specialists who guide new users through the setup process and help customize the platform to their specific needs. Additionally, there are regular webinars and training sessions to help users make the most of the different features and capabilities.

On platforms like G2 and Capterra, Zoho CRM's customer support ratings hover around 4 out of 5 stars, indicating a generally positive sentiment. However, there are also a fair number of reviews that echo uncertainty and frustration given the inconsistent quality and slow response that many users have to deal with from Zoho. It's worth noting that Zoho offers a premium support option for an additional fee, which includes priority response times, dedicated account management, and personalized training sessions.

Zoho CRM pricing and plans

(Image credit: Zoho)

Plan

Free

Standard

Professional

Enterprise

Ultimate

Price

Free for 3 users

$14/user/month

$23/user/month

$40/user/month

$52/user

Best For

Small teams and startups

Small to medium-sized businesses

Medium-sized businesses with advanced needs

Large enterprises with complex sales processes

Large enterprises with extensive customization needs

Features

Lead management; Contact management; Deal management

Sales pipeline management; Email templates; Custom fields

Advanced reporting; Marketing automation; Sales forecasting

AI assistant; Zoho apps integration; Customizable workflows

Customizable dashboards; Advanced security features; Dedicated support

Limitations

Limited to 3 users, basic features

Limited automation and reporting capabilities

Limited customization options for dashboards

Requires a minimum of 25 regular user licenses for Lite users

No significant limitations, but may require additional setup for advanced features

Zoho CRM operates on a per-user pricing structure, which means that the cost is directly tied to the number of users you have. The pricing starts at $14 per user per month for the Standard plan, which includes features like lead and account management, sales pipeline management, and basic reporting — it’s a good starting point and makes Zoho one of the best CRM for small businesses.

This is followed by the Professional plan priced at $35 per user per month, which adds more advanced features like sales signals, forms integration, and inventory management. The Enterprise plan at $50 per user per month includes AI-powered tools like Zia, multi-user portals, and mobile SDKs. Finally, the Ultimate plan at $65 per user per month enhances the package with advanced data visualization and business intelligence.

In addition to these traditional plans, Zoho CRM also offers two bundle options: CRM Flex and CRM Plus. CRM Flex allows you to hand-select additional Zoho apps to add to your CRM suite, with prices adjusting accordingly. CRM Plus, on the other hand, includes a comprehensive suite of eight Zoho apps, including Zoho Desk, Zoho Campaigns, and Zoho Analytics, for $57 per user per month. This bundle offers significant savings compared to purchasing each app separately.

Zoho offers a 15-day free trial for its CRM, which allows you to test the platform and its features before committing to a paid plan. Additionally, Zoho CRM offers a free version for up to three users, which includes basic features like lead and account management, making it one of the best CRM for start ups. You also get a 34% discount if you commit to an annual subscription upfront, which can significantly reduce costs.

While the pricing is generally competitive, it's worth noting that costs can add up quickly when you have a large number of employees who need access to the CRM. It’s also a little unfortunate that the AI sales assistant, Zia, is fully accessible only on the Enterprise and Ultimate plans. Still, the platform offers a generally good value for money for most small and medium-sized businesses.

Zoho CRM review: Final verdict

Throughout my experience with Zoho CRM, I have been consistently impressed by its robust set of core features, including lead and opportunity management, sales forecasting, and reporting. That being said, the responsiveness and quality of assistance can be inconsistent at times.

While the plans are generally cost effective and offer good value, certain essential features are restricted to higher tier plans only. For example, Zoho’s new AI sales assistant, Zia, is only available to Enterprise and Ultimate plan users. And while a Free plan does exist, it’s highly limited in functionality and serves only for testing purposes at best.

Still, Zoho CRM is a versatile choice for small businesses looking for a solid hub for their sales and customer facing teams. But, I’d recommend it only if AI features aren’t a priority to your organization, unless you’re willing to spend $50+ per user per month for one of the higher tier plans.

Zoho CRM FAQWhat are the main features of Zoho CRM?

Zoho CRM has many of the core functionalities that users expect from a leading platform of this type. For example, it includes tools for lead, deal, and contact management, as well as workflow automation to simplify repetitive tasks. What's more, recognizing that today's communication landscape is much more fragmented than it used to be, Zoho CRM lets users connect with customers through various channels, including email, telephone, social media, and live chat.

Of course, any CRM worth its salt doesn't just help businesses achieve sales, but also examines the aftermath. As such, Zoho CRM offers customizable dashboards and real-time reports to track sales performance, forecast revenue, and gain insights into customer behavior.

How easy is it to integrate Zoho CRM with other applications?

This is an area where Zoho CRM really shines, courtesy of the other solutions that come under the Zoho umbrella. Zoho CRM has native integration capabilities with other Zoho products, such as Zoho Books, Zoho Campaigns, Zoho Desk, and Zoho SalesIQ, as well as a wide range of third-party tools, including Google Workspace and Microsoft Office 365.

How do I assign leads to different users?

Users can set up Lead Assignment Rules based on specific criteria to automatically distribute new leads to the appropriate sales team members, ensuring a fair and efficient process. In addition, leads can be assigned to multiple different marketing campaigns.

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