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Trump heads to Iowa hoping to refocus attention from shootings to the economy

NPR News Headlines - Tue, 01/27/2026 - 04:00

More Republicans are calling for an investigation after a second U.S. citizen was shot by a federal agent in Minneapolis.

(Image credit: Alex Brandon)

Categories: News

Reporter's Notebook: Living and reporting from Minneapolis in crisis

NPR News Headlines - Tue, 01/27/2026 - 04:00

In Minneapolis, disruption has become part of daily life for nearly everyone, including for NPR reporter Meg Anderson. Many residents are living in fear and uncertainty.

(Image credit: Stephen Maturen)

Categories: News

In China, AI is no longer optional for some kids. It's part of the curriculum

NPR News Headlines - Tue, 01/27/2026 - 04:00

While debate rages in the U.S. about the merits and risks of AI in schools, it's become a state-mandated part of the curriculum in China, as the authorities try to create a pool of AI-savvy professionals.

(Image credit: John Ruwitch)

Categories: News

Meta, TikTok and YouTube are on trial over whether their apps hurt children

NPR News Headlines - Tue, 01/27/2026 - 04:00

A trial kicking off in a Los Angeles courtroom marks the first time a jury will hear claims that social media companies knowingly hook young users and cause harm.

(Image credit: Spencer Platt)

Categories: News

How applying cognitive diversity to LLMs could transform the user experience

TechRadar News - Tue, 01/27/2026 - 03:50
Exploring how to get the answers and information we want from LLMs, in the way that we need.
Categories: Technology

I spent days testing Acer’s new 16-inch laptop — and sadly AI remains just a gimmick

TechRadar Reviews - Tue, 01/27/2026 - 03:50
Acer Aspire 16 AI: Two-minute review

The Acer Aspire 16 AI is a large laptop promising powerful AI features in an elegant body. It certainly looks the part, thanks to the premium materials and finish, as well as the impressively thin chassis. It’s also surprisingly light for a laptop of this size, which further improves its portability.

However, the price paid for this litheness is the somewhat flimsy build quality, falling below the standards of the best laptop constructions. There’s a fair amount of flex to the chassis, while the lid hinge doesn’t offer the greatest stability – although it at least managed to stay planted while I typed.

There are a good number of ports on the Aspire 16 AI, including two USB-C and two USB-A ports. However, the former are located closest to you, a choice I usually lament since it means your power adapter has to cross over with any cable you have plugged in to the USB-A port. It’s also a shame that the card reader is only fit for microSDs.

For day-to-day use, the Aspire 16 AI is very capable. It can handle light productivity and 4K streaming without missing a beat. However, the included AI features are disappointing: they’re either too basic in their functionality or fail to work altogether.

Gaming also proved to be a lackluster experience. Its shared memory GPU can just about handle AAA titles on the lowest settings, and even then you won’t exactly be treated to the smoothest frame rates.

(Image credit: Future)

Under these kinds of intensive workloads, the Aspire 16 AI can generate a fair amount of heat, but thankfully it’s concentrated underneath, towards the back. Coupled with the hushed fans, the Aspire 16 AI remains comfortable to use in such scenarios.

The display in my review unit, with its OLED technology and 2048 x 1280 resolution, provided a crystal-clear image, rendering colors vividly and delivering high brightness levels. This latter aspect is especially useful for combating reflections, which can be quite prominent.

Thanks to the spacing and satisfying feel of its keys, the keyboard on the Aspire 16 AI is easy to use. However, the number pad keys are too small for my liking, and I wished there was a right Control key, as I find this useful for productivity purposes.

The touchpad is smooth and large, which helps with navigation, but it can get in the way when typing. Also, the one in my review unit felt loose and rattled when clicking, making it awkward to use and suggests signs of poor quality control.

Battery life is somewhat disappointing, and isn’t a patch on that of the smaller 14 AI. In fact, many of its key rivals can outlast it. I only managed to get roughly nine hours from it when playing a movie on a continuous loop.

On the face of it, the Aspire 16 AI might look like good value, but it doesn’t deliver enough to justify its cost. Its slender form and mostly great display aren’t enough to make up for its drawbacks, while other laptops at this price point offer more complete packages.

Acer Aspire 16 AI review: Price & Availability
  • $649.99 / £799.99 / AU$1,499
  • Available now in various configurations
  • Better value rivals exist

The Aspire 16 AI starts from $649.99 / £799.99 / AU$1,499 and is available now. It can be configured with various processors, including Intel and Qualcomm (ARM) chips, with a couple of storage and RAM options to choose from.

Unfortunately, there are better value laptops out there with more power and performance, better suited to heavier workloads. The Apple MacBook Air 13-inch (M4) is one such example. Starting prices aren’t as low, but they’re similar to the higher spec models of the Aspire 16 AI. They also have excellent build quality, making them a better value proposition all things considered.

If you want to stick with Windows, the Asus TUF Gaming A16 Advantage Edition is another alternative. Again, it’s similarly priced to the higher-spec variants of the Aspire 16 AI, but offers much better gaming performance, chiefly thanks to its AMD Radeon RX 7600S GPU. It’s no surprise we think it’s one of the best cheap gaming laptops around right now.

  • Value: 3 / 5
Acer Aspire 16 AI review: SpecsAcer Aspire 16 AI Specs

Acer Aspire 16 AI Base Config

Acer Aspire 16 AI Review Config

Price

$649.99 / £799.99 / AU$1,499

£949 (about $1,280, AU$1,960)

CPU

Qualcomm Snapdragon X X1-26-100 (8 cores), 3GHz

AMD Ryzen AI 7 350, 2.0GHz (8 cores)

GPU

Qualcomm Adreno GPU (shared memory)

AMD Radeon 860M (shared memory)

RAM

16GB LPDDR5X

16GB LPDDR5X

Storage

512GB PCI Express NVMe 4.0 (M.2)

1TB PCI Express NVMe 4.0 (M.2)

Display

16-inch WUXGA (1920 x 1200) 16:10 ComfyView (Matte) 120Hz, IPS

16-inch WUXGA+ (2048 x 1280) OLED, 16:10, 120Hz

Ports and Connectivity

2x USB-C (Thunderbolt 4), 2x USB-A, 1x HDMI 2.1, 1x headset jack, 1x microSD, Wi-Fi 7, Bluetooth 5.4

2x USB-C (Thunderbolt 4), 2x USB-A, 1x HDMI 2.1, 1x headset jack, 1x microSD, Wi-Fi 7, Bluetooth 5.4

Battery

65Wh

65Wh

Dimensions

14 x 9.8 x 0.6 inch / 355 x 250 x 16mm

14 x 9.8 x 0.6 inch / 355 x 250 x 16mm

Weight

3.4lbs / 1.55kg

3.4lbs / 1.55kg

Acer Aspire 16 AI review: Design

(Image credit: Future)
  • Brilliantly thin and light
  • Not the sturdiest
  • Touchpad issues

Thanks to its minimal design, the Aspire 16 AI has sleek looks. The low-shine metallic lid also adds to its elegance, befitting its premium price tag.

It’s pleasingly light and slender, too, making it more portable than you might expect for a 16-inch laptop. The bezel for the display is minuscule as well, which helps to maximize its full potential.

There’s a satisfying click when you close the lid on the Aspire 16 AI, something I haven’t encountered on any other laptop before. The hinge also allows for the screen to recline all the back by 180 degrees, something I’m always happy to see.

However, lid stability isn’t the best, as it’s prone to wobbling, although, thankfully, it remains stable while typing on the keyboard. The overall construction of the Aspire 16 AI isn’t especially impressive, either, with the chassis having a fair amount of flex.

(Image credit: Future)

Worse still, the touchpad in my review unit had a horrible rattle, as if some part was loose at the bottom section. It’s possible this issue is confined to my review unit alone – perhaps it had been passed around several journalists before it got to me – but the issue still doesn’t speak highly of its build quality or Acer's quality control.

There’s a varied selection of ports on the Aspire 16 AI, spread evenly across both sides. On the left are two USB-C ports, one USB-A port, and an HDMI port. However, I found it inconvenient that the USB-C ports are placed nearest to you, since one has to be used for the power adapter; I much prefer the thick cable for this to trail from the back of the laptop, rather than from the middle, as it does with the Aspire 16 AI.

On the right you’ll find another USB-A port, followed by a combo audio jack and a microSD card reader. It’s a shame the latter can’t accommodate standard SD card sizes, but this is a small grievance.

  • Design: 3.5 / 5
Acer Aspire 16 AI review: Performance

(Image credit: Future)
  • Good productivity and streaming performance
  • Poor for gaming
  • Useless AI features

The Aspire 16 AI offers great general performance. It takes light productivity in its stride, from word processing to spreadsheet creation, and multiple browser tabs didn’t cause a problem for me, thanks to the 16GB of RAM in my review unit. Streaming 4K content is well within its grasp, too. I experienced little buffering or slow down, providing a seamless viewing experience in the main.

However, despite what Acer claims, the gaming performance of the Aspire 16 AI is quite poor. With its shared memory, the AMD Radeon GPU didn’t handle AAA titles very well. When I played Cyberpunk 2077 with the default Ray Tracing: Low preset and resolution scaling set to Performance mode, I was getting 20fps on average – not what you’d call playable.

The best I could achieve with the game was about 38fps, but that was at the lowest possible graphics preset and the resolution dropped to 1080p. This at least made it playable, but if you’re expecting to get even moderately close to the performance of the best gaming laptops, you’ll be sorely disappointed.

During my playtime, the Aspire 16 AI generated a fair amount of heat. Fortunately, this was heavily concentrated underneath and at the back, thus steering clear of any parts you might actually touch. Fan noise is also pleasantly subdued.

As when I tested the 14 AI, the AI features the Aspire 16 AI sports are disappointing. The centerpiece appears to be Acer LiveSense, a photo editing and webcam suite with very basic functionality, not to mention a poor UI and frequent glitches.

For more AI features, you’ll have to download Acer Intelligence Space, the brand’s hub. Contrary to when I tested the 14 AI, I managed to install it successfully. However, it didn’t get off to an auspicious start, as a dialog box warned me that I had insufficient memory resources, explaining that it needed 6.5GB free and a total of at least 16GB to execute smoothly.

(Image credit: Future)

I proceeded anyway and was greeted with a clear user interface that revealed the various AI apps I could install. However, a large portion of them seem to be incompatible with the Aspire 16 AI, and those that are were once more very limited in their functionality.

On a more positive note, the 2K OLED display in my review unit was as clear and as vibrant as you might expect. The very shiny coating can cause prominent reflections, but these can be mitigated by the screen’s brightness values (especially if you disable the ‘change brightness based on content’ setting).

The keyboard feels premium, too, thanks to the subtle texture and tight fit of the keys themselves. They’re also light, tactile, and reasonably spaced, although perhaps not to the extent of other laptop keyboards. I didn’t find this aspect to be a problem when typing, but I did while gaming, as it made adopting the WASD more uncomfortable for me.

At least the number pad doesn’t eat into the layout space. However, contrary to many full-sized laptop keyboards I’ve experienced, it’s the number pad itself that feels cramped, with its keys being too narrow to be used easily. Another small but notable gripe I have with the keyboard is the absence of a right Control key, which can be frustrating when performing productivity tasks.

The touchpad performs well enough, with its large and smooth surface making for easy navigation. However, thanks to the aforementioned rattle in its bottom portion, clicks felt unpleasant. It can also get in the way while typing: on occasion, the palm of my thumbs would activate the cursor, although thankfully not clicks or taps.

  • Performance: 3.5 / 5
Acer Aspire 16 AI review: Battery Life

(Image credit: Future)
  • Average battery life
  • 14 AI battery life much better
  • Other rivals are better, too

The battery life of the Aspire 16 AI isn’t particularly impressive. It lasted just over nine hours in our movie playback test, which is a middling result. This is a far cry from the time achieved by the 14 AI, which lasted over twice as long, making the Aspire 16 AI even more disappointing by comparison.

What’s more, plenty of its rivals can beat this score, including the Microsoft Surface Laptop 13-inch, which managed over 17 hours, and the Asus TUF Gaming A16 Advantage Edition, which lasted 11 hours.

  • Battery Life: 3.5 / 5
Should I buy the Acer Aspire 16 AI?Acer Aspire 16 AI Scorecard

Attributes

Notes

Rating

Value

Starting prices are low, but climb up the specs and the value starts to diminish.

3 / 5

Design

Build quality isn’t the best, but it’s impressively thin and light. It looks good, too.

3.5 / 5

Performance

Everyday tasks are dispatched without a hitch, but it can’t cope well with heavier demands, such as gaming. The display is very good, though.

3.5 / 5

Battery Life

Only average, and the smaller 14 AI absolutely obliterates it on this front.

3 / 5

Total

The Aspire 16 AI is a capable workhorse, but its poor GPU, underwhelming AI features, and suspect build quality result in a middling machine.

3 / 5

Buy the Acer Aspire 16 AI if...

You want a large and bright display
The 16-inch OLED on my model looked great, its powerful backlight can overcome its reflective nature.

You want something portable
Despite its large size, the Aspire 16 AI is impressively light and thin, making it easy to carry around.

Don't buy it if...

You’ll be running graphics-intensive apps
The Aspire 16 AI could barely handle AAA gaming at modest settings, saddled as it is with a shared memory GPU.

You want a super-sturdy machine
There’s plenty of flex in the body, and the seemingly broken touchpad on my particular unit was disconcerting.

Acer Aspire 16 AI review: Also Consider

Asus TUF Gaming A16 Advantage Edition
If you’re after more graphical power but don’t want to spend more for it, the TUF Gaming A16 Advantage Edition might be the solution. It comes equipped with an AMD Radeon RX 7600S GPU, which is capable of handling AAA titles smoothly, although you may have to forgo Ray Tracing. Read our full Asus TUF Gaming A16 Advantage Edition review.

Apple MacBook Air 13-inch (M4)
Unusually for an Apple product, this MacBook Air is actually a great budget pick if you’re after a powerful machine, being among the best laptops for video editing for this reason. Its sumptuous design and display are additional feathers in its creative cap. Read our full Apple MacBook Air 13-inch (M4) review.

How I tested the Acer Aspire 16 AI
  • Tested for several days
  • Used for various tasks
  • Plentiful laptop reviewing experience

I tested the Aspire 16 AI for several days, during which time I used it for various tasks, from productivity and browsing to streaming and gaming.

I also ran our series of benchmark tests to assess its all-round performance more concretely, and played a movie on a continuous loop while unplugged to see how long its battery lasted.

I have been using laptops for decades, and have reviewed a large and varied selection of them too, ranging in their form factors, price points, and intended purposes.

  • First reviewed: January 2026
  • Read more about how we test
Categories: Reviews

I spent days testing Acer’s new 16-inch laptop — and sadly AI remains just a gimmick

TechRadar News - Tue, 01/27/2026 - 03:50
The Acer Aspire 16 AI certainly looks like a premium laptop — but how does it perform?
Categories: Technology

Airlines have been making their safety videos more entertaining, but do they work?

NPR News Headlines - Tue, 01/27/2026 - 03:44

Over the last decade, more airlines have made goofy safety videos to keep passengers' attention. But do they really work?

Categories: News

Proton VPN Free review: a great choice for day-to-day, but with some unfortunate limitations

TechRadar Reviews - Tue, 01/27/2026 - 03:17

Proton VPN Free is undoubtedly among the best free VPNs available. Offering a broad spectrum of compatibility across devices, impressive speeds, and unlimited bandwidth, it would be easy for anyone looking for a free VPN to get started using Proton VPN Free.

That said, its apps aren't the simplest, you're limited to only one connected device at a time, and you can't choose which of its 10 available locations you connect to. Plus, our testing found some concerning throttling indicators which could make Proton VPN Free one to avoid should you be looking for a free streaming VPN or torrenting VPN.

Features

Proton VPN Free does exactly what a VPN needs to do and little else. Included in the free plan is your VPN connection, a kill switch, all of Proton VPN's protocols, and the ability to customise your app icon, in case you find yourself in a region with VPN restrictions.

Following recent updates, the app now offers 10 free servers and the company are developing a new, in-house VPN architecture that could lead to significant improvements in the future.

In our testing, we found no reason to be concerned about the kill switch. It was easy enough to set up, though it does require the VPN to be set as an 'always-on VPN' on Android devices.

Upgrading to a paid Proton VPN plan unlocks a plethora of further capabilities for the VPN.

For starters, NetShield, Proton VPN's ad, tracker, and malware blocking software. You can also access Proton VPN's Secure Core server network, which is its equivalent of multi-hop, use Proton for P2P downloading and file sharing, gain one-click access to Tor, split-tunnel your VPN traffic, and unlock Proton VPN's full suite of customization options.

These customisation options range from custom DNS to LAN connections, and even specific NAT types, plus you can set up specific profiles with tailored settings. Something to note is that while Proton VPN Free does allow you to create these fully customized profiles, you can only use them once you upgrade to a paid plan.

Features score: 4/10

Server Network

Proton VPN Free highlights one of the often overlooked benefits of paid VPNs, the ability to choose the server location you need, rather than simply being provided with one.

Proton VPN Free offers 10 server locations: the Netherlands, Romania, Singapore, Mexico, Japan, Norway, Switzerland, United States, Poland and Canada.

However, you do not get to choose which of these servers you connect to; instead, you are auto-connected to the fastest server available to you, which, more often than not, is the closest.

While not a big concern, should you plan to use Proton VPN Free just to secure your online traffic, it does limit Proton VPN Free's capabilities as a streaming VPN. Plus, you're likely guaranteed to have speed limitations if you're not close to any of the servers.

Choosing Proton VPN's paid version drastically increases the offering. Upping the countries available to a whopping 126, and, more importantly, you gain the ability to choose the exact location you want to connect to.

Server network score: 5/10

Apps

Despite being free, Proton VPN Free offers a good selection of apps. Free plan users can access Proton VPN on Windows, macOS, Android, iOS, Linux, Chrome, Firefox, and Chromebook.

The biggest omissions from this list that you'd be able to access should you choose Proton VPN's paid plan are its smart TV apps. This includes compatibility on Apple TV, Android TV, and Fire TV Stick.

Proton VPN recently underwent a refresh of many of its apps, leading to a new, sleek design across platforms such as Windows, iOS, and Android. (Image credit: Future)

Generally, however, the spread of compatibility available is impressive. What's more, each of Proton VPN Free's apps closely resembles each other, and features that might be hidden on smaller screen devices, such as mobiles, are easily accessible should you be looking to use Proton VPN free on your tablet or computer.

Apps score: 8/10

Ease of use

Proton VPN across both its paid and free plans is not the simplest VPN to look at, though this doesn't make it trouble to use, even if beginners might need a touch more time.

What must be said, though, is that while Proton VPN Free isn't the simplest to look at, it is arguably the best free VPN to look at for sheer aesthetics. Its dark purple theme, partnered with a simple enough map interface, makes for extremely pleasant viewing, even if all you can do with the free plan is click the connect button before you set about your browsing elsewhere.

Image 1 of 2

(Image credit: Future)

Proton VPN Free on Android is now a sleek VPN to look at, even if not as simple as the likes of ExpressVPN, thanks to a recent UI revamp.

Image 2 of 2

(Image credit: Future)

Using Proton VPN Free limits some features, anything you cannot access is indicated by either being greyed out, or by having the Proton logo with a plus symbol next to it.

Setting up Proton VPN Free is appreciably simple. Most notably, you're not instantly pushed to make a paid plan account from the outset, unlike many free VPNs. Instead, should you need to sign up, you simply create your account by clicking the button on the login menu, and after going through the steps and signing in, you're greeted with the usual home screen, and a bar telling you what you're missing out on by not having the paid plan. No hidden free plan signup, no trial you need to navigate, just quick access to the free service, and easy ways to upgrade should you choose to.

Once in, there are only two buttons you need to worry about: connect, which you're greeted with on the main screen, and your kill switch. As mentioned already, given the lack of server choice, the connect button does everything for you once clicked, connecting you to the fastest server in a matter of seconds. Your kill switch can be found quickly via the settings tab on mobile phones and tablets, or via the kill switch icon on computers.

Ease of use score: 8/10

Speed and performance

Proton VPN Free is, without doubt, one of the quickest free VPNs available. However, our latest testing revealed a couple of unfortunate issues you may wish to consider before jumping to your own conclusions.

Firstly, in terms of speeds, Proton VPN free achieved a maximum of 335 Mbps, which is by no means slow. These kinds of speeds would comfortably allow you to stream, game, or browse without any major issues. Our concern with this comes from the fact that our previous round of testing saw the free service achieve around 900 Mbps, which is a concerning drop-off.

What's more, testing on an Android device saw our speeds when connected to the VPN halve when compared to what we saw without a VPN connection using either WiFi or a mobile data connection. While this still saw us achieve speeds well over 100 Mbps, it's a notable amount of speed to lose, depending on the tasks you're aiming to achieve.

A final concern we found was that there was evidence of substantial throttling of speeds after a certain amount of data was used. In testing, after using 3-4GB of data, we saw our speeds drop to only around 5 Mbps, which, while fine for browsing or emails, would leave you struggling should you wish to stream or download on your VPN connection.

Given the lack of server choice, it's unlikely you'd choose Proton VPN Free for streaming anyway, but this should definitely come into consideration. Should you be looking for a fast and simple solution to day-to-day internet needs, Proton VPN Free is a seriously strong option.

Speed and performance score: 7/10

Unblocking

Testing Proton VPN's ability to unblock content isn't a simple feat because, as we've mentioned, you don't get to choose the location you connect to.

This means seeing the full scope of Proton VPN Free's capabilities isn't possible from one testing location, like we have. What we can say is we were flawlessly able to access Dutch streaming services, including Disney+, Netflix, and Prime Video.

Although we cannot guarantee the same levels of success in other regions, our testing of Proton VPN's paid plan suggests you should have equal levels of success. This is because the paid plan was able to comfortably unblock all the streaming services we tested in all 126 regions, including Netflix, Prime Video, Disney+, BBC iPlayer, 10Play, 9Now, and more.

Unblocking score: 5/10

Privacy and security

Despite not being able to access Proton's full suite of security features with Proton VPN Free, you have no reason to feel as though your data is at any risk, thanks to how the service has been set up.

First and foremost, Proton VPN is constantly proving that it not only doesn't store your data, but also that it has no vulnerabilities that may put your online privacy at risk. An independent audit by Securitum in July 2024 marked the third consecutive year of Proton annually proving its claims, and, while at the time of writing, we're yet to see an audit in 2025, we expect this to continue.

When using Proton VPN Free, you can use any of its various secure VPN protocols, including OpenVPN, WireGuard, and its proprietary Stealth protocol. Both WireGuard and OpenVPN have long been common in the VPN industry, and both have been proven countless times to be secure and reliable protocols. WireGuard uses its traditional ChaCha20 encryption with Proton VPN, while Proton VPN's OpenVPN deployment uses AES-256, another impressively secure encryption method. In January 2026, Proton announced it was removing support for OpenVPN configuration files that were downloaded before September 2023. Users of the official app are unaffected. However, people running manual setups on routers, Linux terminals, or third-party clients must refresh their credentials.

Stealth, Proton VPN's proprietary protocol, is an obfuscated version of WireGuard that runs over TLS. This makes your browsing data look like normal encrypted browsing data to anyone who might analyze your traffic to spot VPN usage. For most, this is a bonus that won't be entirely necessary, but should you be tackling enterprise rule-based firewalls or DPI-based firewalls, this protocol may prove to have better luck.

Key things missing from Proton VPN Free include Proton VPN's equivalent of multihop, called Secure Core, as well as its NetShield ad, malware, and tracking blocker, and any kind of split tunneling. While missing out on split-tunelling and multihop is unfortunate, we'd usually recommend running an external ad and malware blocker alongside a VPN anyway, so NetShield doesn't prove as big a loss.

Privacy and security score: 8/10

Track record

Given Proton's wide suite of security tools and privacy-first claims, it attracts a great deal of attention and scrutiny online. Luckily, for the most part, it has proven to be flawless. An instance in 2019 where Proton Mail was forced to log a climate activist's IP after a law enforcement request proves to be the only mark on an otherwise problem-free record across its product range.

Swiss law works differently for VPN providers. VPN providers cannot be compelled to carry out bulk surveillance by either Swiss or foreign law enforcement. This makes Proton VPN much less vulnerable to requests that might put privacy at risk. At an individual account level, Proton VPN does need to comply with legally valid cases brought by the Swiss court, even if made by foreign entities. However, Switzerland has no ties to the EU, US, or NATO intelligence sharing pacts, and often doesn't recognize requests from countries with a poor judicial reputation.

Switzerland's privacy laws have been under review during the past 12 months, raising concerns that privacy protections may be undermined should certain provisions come into force. However, companies – including Proton – have pushed back on the proposals and, at the time of writing, no significant changes have been introduced.

Track record score: 9/10

Customer Support

Proton VPN's customer support options are more limited than most, especially on its free plan.

Should you encounter any issues while using the free plan, you can either use its support site to browse articles that may help you fix your issue, or you can use a contact email address to get some form of support from a human, depending on your issue.

In practice, Proton VPN's support articles are impressively helpful, and there's more than enough of them to cover most issues you face, and while it can be slow to contact a human via email, it's at least a viable alternative should you run into any issues not covered.

The biggest omission for Proton VPN Free customers is no live support functionalities. Even paid Proton VPN customers aren't quite able to access 24/7 support, but the lack of any kind of live chat does mean beginners could be left in the cold if struggling to find the support they need early on in their time using a VPN.

Customer support score: 7/10

Pricing and plans

Proton VPN Free does lack a fair amount compared to what a paid Proton VPN plan can offer, but that doesn't mean it isn't a supremely capable free VPN, depending on your needs.

By choosing to upgrade to Proton VPN's paid option, you can access:

  • 15,000+ servers across 126 countries – plus the ability to choose which server you connect to!
  • Servers capable of speeds up to 10 Gbps with VPN Accelerator
  • Netshield ad, malware, and tracker blocking
  • Secure Core (multihop) connections
  • P2P downloading and file sharing
  • 10 simultaneous connections
  • The Tor network within your regular browser
  • Split tunneling
  • VPN Profiles
  • Advanced VPN customisation settings

Given Proton VPN starts from $3.59 per month, that is a lot to include in that cost. While it's not as cheap as Surfshark or NordVPN, its paid plan also proved to be capable of speeds which matched the very fastest VPNs throughout, and it also proved flawless at unblocking streaming services.

So, while Proton VPN Free is a great free VPN choice to secure your day-to-day online activities, upgrading to a paid plan could prove to be extremely beneficial depending on what you want to achieve with your VPN.

Pricing and plans score: 9/10

Should you use Proton VPN Free?

If you are looking for a free VPN to protect you while you’re out and about, working overseas, or on holiday, and you’re worried about privacy when you’re connected to public Wi-Fi or someone else’s network, Proton VPN Free is without doubt a good choice for you.

While it doesn’t have much in the way of extra features, you can install it on your device, connect to the VPN, and then pretty much forget all about it. With speeds that will comfortably handle most tasks, an easy-enough interface, and a simple setup process, it's a breeze to get connected in a matter of minutes without being pressed into upgrading to its paid option.

Overall score: 70/100

Alternatives

NordVPN – from $3.39 per month
The best VPN overall
NordVPN ranks as our best VPN overall, making it a superb alternative to any VPN, especially a free one such as Proton VPN Free. Comparing NordVPN to Proton VPN's paid plan, you get more countries, even if only one, equally impressive speeds, clocking in over 950 Mbps, and a whole host of features, including Threat Protection Pro and Meshnet, all for a price cheaper than Proton VPN. View Deal

Surfshark – from $2.19 per month
The best cheap VPN (and also the fastest)
Surfshark is not only the best cheap VPN out there, at only $1.99 per month for two years, but it's also the fastest VPN we tested. Add to that impressive features such as Alternative ID, Surfshark Search, and Antivirus, and you can find yourself a complete security package for a matter of dollars with little difficulty.View Deal

ExpressVPN - from $3.99 per month
A beginner-friendly VPN package
ExpressVPN is without doubt one of the most secure VPN providers. It’s a more expensive VPN than almost any other VPN provider, but in return, you access a high-speed server network that spans 148 locations in 105 countries. Plus, it offers one of the easiest interfaces we've tested, across almost any device you can think of, even if you only get 8 simultaneous connections to use at once.View Deal

We test and review VPN services in the context of legal recreational uses. For example:1. Accessing a service from another country (subject to the terms and conditions of that service).2. Protecting your online security and strengthening your online privacy when abroad.We do not support or condone the illegal or malicious use of VPN services. Consuming pirated content that is paid-for is neither endorsed nor approved by Future Publishing.

Categories: Reviews

MSI's Panther Lake Laptop Delivers on Intel's Promise of Power Plus Efficiency

CNET News - Tue, 01/27/2026 - 02:00
Based on a Core Ultra Series 3 processor, the Prestige 14 Flip AI offers an unprecedented combination of 3D graphics power and all-day battery life.
Categories: Technology

How organizations can mitigate shadow AI without stifling innovation

TechRadar News - Tue, 01/27/2026 - 01:41
Shadow AI has forced organizations to walk a fine line between pursuing innovation and ensuring protection.
Categories: Technology

At least 6,126 people killed in Iran's crackdown on nationwide protests, activists say

NPR News Headlines - Tue, 01/27/2026 - 00:49

Iran's bloody crackdown on nationwide protests killed at least 6,126 people while many others still are feared dead, activists said Tuesday, as a U.S. aircraft carrier group arrived in the Mideast to lead any American military response to the crisis.

(Image credit: Vahid Salemi)

Categories: News

NATO chief wishes 'good luck' to those who think Europe can defend itself without US help

NPR News Headlines - Tue, 01/27/2026 - 00:32

NATO Secretary-General Mark Rutte insisted Monday that Europe is incapable of defending itself without U.S. military support and would have to more than double current military spending targets to be able to do so.

(Image credit: Virginia Mayo)

Categories: News

TikTok investigating why some users can't write "Epstein" in messages

NPR News Headlines - Tue, 01/27/2026 - 00:30

The issue around the word "Epstein" comes as users experience outages and functionality problems since the popular video app was recently sold to a group of mostly U.S. investors, including Trump ally Larry Ellison.

(Image credit: Patrick T. Fallon)

Categories: News

How to use AI image tools to explain ideas visually

TechRadar News - Mon, 01/26/2026 - 22:00
Creative prompt-writing techniques to turn AI image tools into fun, powerful systems.
Categories: Technology

Today's NYT Connections: Sports Edition Hints and Answers for Jan. 27, #491

CNET News - Mon, 01/26/2026 - 21:29
Here are hints and the answers for the NYT Connections: Sports Edition puzzle for Jan. 27, No. 491.
Categories: Technology

Today's NYT Mini Crossword Answers for Tuesday, Jan. 27

CNET News - Mon, 01/26/2026 - 21:22
Here are the answers for The New York Times Mini Crossword for Jan. 27.
Categories: Technology

‘I can’t actually keep working on a long, manual task like this in the background once a message turn ends’ — ChatGPT has a major limitation that needs to be addressed, and fast

TechRadar News - Mon, 01/26/2026 - 21:00
ChatGPT can appear to handle long, complex jobs, but a hidden limitation means it can’t actually work on tasks once a reply window closes.
Categories: Technology

'Garmin actually want their devices to break in these labs' I went to Garmin's closely guarded Kansas HQ to find out why its watches are so expensive

TechRadar News - Mon, 01/26/2026 - 20:00
From brutal stress tests to a robot-run warehouse, here’s what surprised me 'behind the scenes' at Garmin’s home in Kansas City.
Categories: Technology

My hands-on experience of the Asus Ascent GX10 was a radical one that is only relevant to those actively engaged in AI development

TechRadar News - Mon, 01/26/2026 - 19:05
Designed for the development of AI models, the Asus Ascent GX10 breaks conventional PC design rules to deliver a focused solution.
Categories: Technology

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