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• Intel co-CEO has claimed a ‘large percentage’ of Arm-based PCs are returned
• Qualcomm disagreed claiming return rates are within industry norms
• Neither company backed up these assertions with any hard figures

It’s all kicking off between Intel and Qualcomm of late, as one of the new interim co-CEOs of Team Blue has taken a pointed swipe at Snapdragon-powered Copilot+ PCs. As you might imagine, Qualcomm was quick to return fire – and in no uncertain terms.

Windows Central reports that this started with Intel’s Michelle Johnston Holthaus, who currently helms Intel along with co-CEO David Zinsner, following Pat Gelsinger’s sudden departure.

Holthaus observed that Arm-based PCs, which are a major part of Microsoft’s drive with Copilot+ laptops, powered by Qualcomm Snapdragon X chips, might not be all that popular: “If you look at the return rate for Arm PCs, you go talk to any retailer, their number one concern is, ‘Wow, I get a large percentage of these back,’ because you go to set them up, and the things that we just expect don’t work.”

So, the claim here is not that Arm PCs are less reliable on the hardware front, but that software compatibility is the main sticking point, and reason why some buyers are returning their devices.

Qualcomm then issued a statement in reply to this, published by CRN, which read: “Our devices continue to have greater than 4+ stars across consumer reviews and our products have received numerous accolades across the industry including awards from Fast Company, TechRadar, and many consumer publications. Our device return rates are within industry norm.”

In short – unsurprisingly – Qualcomm was having none of this, with the spokesperson making it clear that return rates of Snapdragon X laptops are within the expected ‘industry norm’ range for PCs.

Analysis: Laptop realities and airy assertions

The gloves are off, then, well and truly. Intel’s been having a turbulent time this year, of course, so is this just a case of lashing out, deflecting, and drawing attention to the weaknesses of rivals?

Not as such, because I can see Intel’s point here. It’s easy to imagine a scenario where an average consumer buys an Arm laptop, gets it home, then finds out a game doesn’t run on it – or an app runs, but rather sluggishly – then they get frustrated and take it back to the shop, complaining that it’s ‘faulty’ and doesn’t work properly. Not the hardware, but the way in which the device copes with the software out there in the Windows ecosystem.

The root issue here is that Arm is a different architecture to AMD and Intel’s x86 chips, and most Windows apps are written for the latter – these are by far the dominant CPUs out there, of course, in Windows land.

Software (and game) developers have to code their products for Arm to run natively and fully performant, and if an Arm incarnation doesn’t exist, Arm-based PCs run the x86 version but have to emulate it (if it can work at all, and some software – and games in particular – can be a non-starter). That emulation involves overheads which can drag down performance somewhat.

Apple made the move to Arm, and its own M-series silicon, with its Macs, using the Rosetta translation layer for emulation (now considerably refined with version 2). Also, a major motivating factor for developers was that Apple was transitioning fully to Arm – so software and game makers coding for macOS had to get on board, or be left behind.

In Microsoft’s case, its Prism emulation – the equivalent of Rosetta – is still in its early stages, so not as refined. But more importantly, Microsoft is offering Arm PCs as an alternative, while still mostly being behind x86 chips.

So, there’s less incentive for developers to code Arm-specific apps or games for what’s a relatively small niche of laptops right now – and if that native software doesn’t come, the mentioned compatibility issues are in play, and put people off buying Arm notebooks.

Essentially, it’s a tricky situation: without the software support in place, growing the hardware base is more difficult, and without the hardware out there, motivating devs to write that native software is an uphill struggle.

(Image credit: Future)

So, it’s easy to imagine the rocky road Arm on Windows is currently travelling (and has always been on, in fact). And it’s true that what Intel is claiming is plausible to an extent – and somewhat backed up anecdotally by what I’ve read online. But we’ve got to be very careful about drawing conclusions based on what are theories, ultimately, and what Intel is saying here is all too airy.

We aren’t given numbers, percentages, or facts by Intel – just an assertion that retailers are getting large quantities of Arm PCs returned. Qualcomm’s reply is vague too, merely mentioning industry norms, without setting us (or Intel) straight in terms of an actual figure here.

Also consider that there’s no doubting that Snapdragon X-based laptops are excellent in some cases – TechRadar’s current best laptop is one of these machines (Microsoft’s Surface Laptop) – despite the weaknesses of Windows on Arm, and they are definitely present.

Analyst firms are also predicting some major growth for Copilot+ PCs with Arm chips, something Intel is doubtless not going to mention. But those are just forecasts – and x86 growth is supposedly going to be strong, too, although the claim is that Arm-based PCs could own 30% of the laptop market by 2028.

I can’t tell the future, but what I can tell you is that it feels rather unseemly for Intel to be throwing stones at this point, at the close of a pretty terrible 2024 for the chip giant in many respects. Qualcomm might well be tempted to ask what the return rate is on Intel’s 13th and 14th-gen desktop CPUs, following an actual hardware fault across two entire generations of silicon, perhaps.

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Saily, one of the best travel eSIMs on the market has just added some security features to help you stay protected against online threats right from within the app.

Developed by the team behind NordVPN, Saily now boasts a virtual location option, built-in ad-blocker, and web protection tools. The team claims to be the first wireless provider "to introduce a layer of security to its offering."

A new standard for mobile connectivity

"We are setting a new standard for mobile connectivity – one that prioritizes security, privacy, and innovation," says Vykintas Maknickas, CEO of Saily. "Backed by NordVPN experience, we are pioneering an eSIM connection that adds a level of protection from cyber threats without any additional apps."

The Saily app now includes three extra privacy and security features. For starters, like the best VPN services, the virtual location allows you to mask your true IP address location to trick your internet service provider (ISP) into thinking you're browsing from a completely different country in no time. At the time of writing, there are 37 locations you can choose from.

This feature is convenient when traveling abroad to keep accessing websites as you'd do at home, or bypass any potential geo-restriction without downloading or signing up to another virtual private network (VPN) app.

At the same time, a built-in ad-blocker and web protection tools will keep your device secure by blocking invasive ads, malware, and malicious or phishing websites while keeping online tracking at a minimum.

The Saily team, Maknickas explains, estimated that these features will help you to save up to 21% of mobile data too, rather than just boost your security.

(Image credit: Nord Security)

As per NordVPN data, 85% of travelers are worried about getting hacked when on vacation. While travel eSIMs are a good way to stay away from unsecured public Wi-Fi hotspots, they cannot protect you from other cybersecurity risks.

"The new features were designed for travelers, enabling them to focus on exploring their destination while worrying less about cybersecurity risks," says Maknickas.

To use the new security features, all you need to do is download the Saily app and purchase any plan of your choice. Sign up by December 30 to grab a 15% discount by adding the code 'SECURITY15' at the checkout.

Remember, you'll need to activate the features directly from within the app. These will be available until either you turn them off or the data plan expires.

• ESET 2024 Threat Report outlines the year's top risks
• Crypto scams are using deepfake videos to trick victims
• New ransomware groups are growing to replace Lockbit

If you’ve encountered any social media scams this year, you’re not alone. The ESET 2024 threat report has revealed investment and crypto scams are dominating the digital landscape, alongside ransomware and infostealers -despite law enforcement's best efforts.

Most social media users will probably have noticed a serious rise in the number of scams this year, and especially in ‘investment opportunities’ targeting hopeful crypto entrepreneurs. Criminals are increasingly using deepfakes and AI generated content, often featuring celebrity images to legitimize the brand.

The primary goal of these scams is to harvest data from victims, and encourage them to invest money into fraudulent products and schemes, even going as far as to create fake testimonials, adverts, and positive reviews on X (formerly Twitter) and YouTube, in order to seem authentic - so be skeptical of any online endorsements.

Filling Lockbit’s shoes

Elsewhere in 2024, the infamous Lockbit disruption has left a vacuum which is being filled by new and existing groups. RansomHub stepped up to the challenge, and has claimed almost 500 victims so far, including Kawasaki and Halliburton. Although Lockbit is rebuilding its infrastructure, its reputation has taken a hit, and the group has struggled to recruit skilled hackers into its ranks.

There’s also been some upheaval in the infostealer arena, with huge players RedLine and Meta taken down by Dutch authorities in October of this year. As a result of this, competitor Lumma stealer has become more popular than ever, seeing a 368% increase in the second half of 2024.

One of the top malware players, Agent Tesla, has seen a 26% decrease in detections in the second half of the year. This doesn’t mean malware is on the decline though, as Formbook saw a resurgence, even hitting 7,000 detections in one day.

The cyberthreat landscape is fickle and unpredictable. Law enforcement have seen some important victories this year, but inevitably any disrupted groups are soon replaced by their competitors.

“The second half of 2024 seems to have kept cybercriminals busy finding security loopholes and innovative ways to expand their victim pool, in the usual cat-and-mouse game with defenders.” said ESET Director of Threat Detection Jiří Kropáč.

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• The FBI warned about the existence of new HiatusRAT malware
• The malware can take over devices and grant remote access
• Hackers are also targeting government agencies with it

A new Remote Access Trojan (RAT) malware has been detected targeting Chinese-branded web cameras and DVRs used in Western companies.

HiatusRAT, and it allows threat actors to “take over and control a targeted device from a distance”, says the FBI, which released a new Private Industry Notification (PIN) warning Hiatus’ operatives most likely kicked off their campaign in July 2022, and were looking to spy on US government organizations.

“Cybersecurity companies have also observed these actors using the malware to target a range of Taiwan-based organizations and to carry out reconnaissance against a US government server used for submitting and retrieving defense contract proposals,” the PIN says.

DVRs and web cams

The PIN noted the attackers were especially targeting web cameras and DVRs with known vulnerabilities, especially those who reached end-of-life, and those whose vendors are yet to patch the flaws.

Xiongmai and Hikvision were some of the names mentioned in the PIN, although the wording suggests that there are more vendors whose equipment is being targeted.

The FBI also said HiatusRAT scanned for IoT devices in the US, Australia, Canada, New Zealand, and the UK, for flaws including CVE-2017-7921, CVE-2018-9995, CVE-2020-25078, CVE-2021-33044, CVE-2021-36260. The crooks were also looking for devices with weak vendor-supplied passwords.

To run the scans, the attackers apparently used off-the-shelf, open-source software: “They used Ingram — a webcam-scanning tool available on Github — to conduct scanning activity,” the FBI said. “And they used Medusa — an open-source brute-force authentication cracking tool — to target Hikvision cameras with telnet access. Targeted TCP ports have included: 23, 26, 554, 2323, 567, 5523, 8080, 9530, and 56575.”

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• Roku's upping its ecosystem integration with new smart home features
• Select TVs and streaming players will now offer a picture-in-picture mode
• Smart home notifications will also appear on the big screen, thanks to this update

Roku has been on a streak of adding additional features. After updating its iconic “City” screensaver, it’s unveiling a slew of smart home features that will arrive on its streaming players and TVs.

Suffice it to say that the leading feature has been coming for a long time and will be a big win for anyone with single or multiple security cameras. Roku is bringing ‘picture-in-picture’ to its smart TV interface, meaning that if motion is detected, it won’t take over your whole screen but instead will appear in the corner of the TV.

Furthermore, if it’s an area you want to keep an eye on, you can pin that live feed to a corner of your TV. This allows you to take in whatever content you’re watching while keeping an eye on the security feed. Super handy, especially if you have a baby monitor or a dog camera. This matches the smart home picture-in-picture functionality we’ve seen on other smart TVs like Samsung’s Tizen or Google TV.

(Image credit: Roku)

As you might expect, the picture-in-picture functionality will be rolling out to select Roku TVs and streaming players, and it works with the brand's indoor and outdoor wired cameras.

While this picture-in-picture feature is the leading new attraction, Roku's update also introduces several other features, including a “Camera Carousel,” an innovative fix for scrolling through cameras. This feature cycles through your Roku cameras and automatically switches to one if motion is detected.

We're also pleased to see smart home notifications for Roku devices finally appearing on Roku TVs. This way, you’ll get notified if motion is detected and you can easily jump into the live feed.

If you ever want to view your Roku cameras outside of the proprietary app or on the big screen, they’ve also created a website – cameras.roku.com – where you can authenticate and access a live feed.

These latest updates for Roku TVs and streaming players – like the new Ultra – strengthen the brand's ecosystem and give you deeper integration between all the devices. It’s a win if you already have a Roku TV and a camera, and it might make you invest further into Roku’s product lineup.

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Surging demand and struggling utilities are combining to make your power bill more expensive.

• Spain, Italy, Finland, Luxembourg, Sweden, Germany and Greece get the green light
• European Union will fund half of the projects together with nation-state funding
• More applications are being welcomed until February 2025

The European Union has announced €750 million in investment to establish AI supercomputers across seven sites on the continent.

The initiative forms part of a broader €1.5 billion joint project, with the other half of the funding set to come from EU member states, as part of an effort to take on US tech giants and become what EVP for Tech Sovereignty, Security and Democracy, Henna Virkkunen, envisions as an ‘AI continent.’

As part of the announcement, we now know the seven chosen locations for AI supercomputers in Europe - Barcelona, Spain; Bologna, Italy; Kajaani, Finland; Bissen, Luxembourg; Linköping, Sweden; Stuttgart, Germany and Athens, Greece.

Seven EU AI supercomputers confirmed

The supercomputers in Finland, Germany, Italy, Luxembourg, and Sweden will be deployed as “brand-new world-class AI-optimised supercomputers,” with the Spanish and Greek sites getting upgrades to raise their status.

By deploying the seven new supercomputers, the Commission hopes to more than double its EuroHPC computing capacity, with rollout scheduled for 2025-2026.

“Today we are one step closer to setting up AI Factories. Using European supercomputers, we will enable AI start-ups to innovate and scale up," Virkkunen added.

“Now we are ready to lead with the right infrastructure in our ambition for the EU to become the AI continent. We are on track to make the AI factories initiative a reality in the first 100 days of the new European Commission.”

The AI Factories are part of a broader strategy in the European Union to encourage AI development and deployment across sectors where it can really make a difference, like healthcare, finance and manufacturing. Other member states have also been invited to submit proposals by February 2025.

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• Millions of dollars worth of crypto is being stolen from wallets
• The victims are being linked to the 2022 LastPass hack
• The hack saw both encrypted and unecrypted data stolen from the password manager provider

The hacker responsible for the huge LastPass breach in 2022 has continued their rampage by using stolen data to take $5.36 million from 40 crypto wallets.

The August 2022 hack saw the attacker gain access to information that allowed them to later successfully breach a cloud-based storage environment which stored customer keys, API tokens, multi-factor authentication (MFA) seeds, and encrypted password vaults.

While the password vaults were encrypted, the master password used to open them could still be brute forced if it was weak, reused, or previously leaked, which may be the reason for a string of crypto thefts against LastPass users since 2022.

The fallout continues

The latest theft is being linked to the LastPass breach by a blockchain expert known as ZachXBT (via The Block). ZachXBT claims in a Telegram post this is just the latest in a long line of crypto thefts affecting victims of the LastPass breach, with $4.4 million being stolen in October 2023, and a further theft of $6.2 in February 2024.

“Stolen funds were swapped for ETH and transferred to various instant exchanges from Ethereum to Bitcoin,” ZachXBT wrote in their Telegram message. “Cannot stress this enough, if you believe you may have ever stored your seed phrase or keys in LastPass migrate your crypto assets immediately.”

The Verge previously reported between the time of the breach in August and December of 2022, over $35 million was stolen from 150 apparent victims of the LastPass breach.

These subsequent breaches of crypto wallets highlight the importance of using unique passwords for every single account, and ensuring that each password adheres to recommended password security standards by using one of the best password generators.

Even if you have changed your password manager provider since the LastPass breach, any compromised passwords that are still being reused are at risk, as evidenced by these crypto thefts. It is also recommended to use a strong authenticator app that uses biometric verification to secure your accounts even if an attacker knows your username and password.

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• Netflix has renewed A Man on the Inside for season 2
• Created by Michael Schur, the series became Netflix's no. 1 TV show when it was released
• A Man on the Inside follows a retired professor who goes undercover in a retirement home to find a stolen family heirloom

I wasn't expecting to cry at a comedy series, but the hit Netflix show A Man on the Inside did just that – and I can't wait to experience the emotional rollercoaster all over again as the show has been renewed for season 2.

Debuting with a 95% Rotten Tomatoes score from the critics, the sitcom quickly became Netflix's number one most-watched show and has remained in the 'Top 10' for the past three weeks. It's no surprise though since A Man on the Inside was created by comedy connoisseur Michael Schur, the mastermind behind hugely successful series like The Good Place, Brooklyn Nine-Nine, Parks and Recreation, and The Office.

Series creator Schur told Tudum: “We are thrilled to make another season of A Man on the Inside, starring young up-and-comer Ted Danson. From our partners at Netflix and Universal TV to the writers, cast, and crew, it’s a truly exceptional team of talented and lovely people, with one notable exception (young up-and-comer Ted Danson, who’s kind of a nightmare).”

A MAN ON THE INSIDE. SEASON 2.The heartwarming comedy series from Mike Schur and starring Ted Danson is set to return in 2025! pic.twitter.com/fUFsbuZHhWDecember 16, 2024

What can we expect in A Man on the Inside season 2?

At the moment, there are no details regarding the plot for A Man on the Inside season 2, but we can expect that Ted Danson will go on another undercover adventure after his comedic escapades in an assisted-living facility. The first season of the best Netflix show has even earned a Golden Globe nomination for Danson's performance.

Based on Maite Alberdi's 2020 documentary The Mole Agent, Danson plays Charles, a retired professor still grieving his wife's death. However, he's given a new lease of life when he goes undercover at a retirement home to help a private detective solve the mystery of some stolen jewelry.

Although, keeping a low-profile proves to be harder than expected as the lovable Charles quickly connects with his fellow residents. Being a "man on the inside" helps Charles realize that there's a lot more to life and allows him to reconnect with his daughter Emily (Mary Elizabeth Ellis) in the process.

As one of three new Netflix shows I've watched in December and would highly recommend, A Man on the Inside sensitively handles issues that me and many other people can connect to with plenty of heartwarming humor. If you haven't already, your mission is to watch A Man on the Inside before the second series arrives on the best streaming service in 2025.

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